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Scott came as a backup to the primary tech. Explained issue with air balance very well, and presented alternatives. I am considering those. Very professional,
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Robert did a nice job. Was very professional , worked effectively. Found source of issue and repaired. Also discovered issue with heat exchanger and clearly explained alternatives.
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Fine and timely work. I hope you share some of you profit with Jonathan.
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Response from LBA Air Conditioning, Heating & Plumbing:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations.
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Service reps were very helpful and hood at explaining the situation.
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Upon arrival and introduction and before installation customer requested for me to inspect current unit. Currently running unit through regen cycle after noticing that unit brine tank was very solid at the bottom and that a slat bridge had formed. Broke apart bridge and awaiting for regen to be able to perform W/Q test. Unit ran perfectly through regen cycle, performed another vitals check and numbers were considerably lower than when first arrived on 03/27/24, customer stated that at this time she wanted to keep the current softener. Explained to customer that depending on how long the softener sat without going through the regen cycle that there was a high chance that the softeners brine tank may have started to develop bacteria growth on the inside, which would cause more harm than good if it did start working properly again, also explained that head unit of softener was a dial type head unit and that the timing mechanism could have failed and that’s why the water was no longer sof
Came out here for an AC maintenance. Upon arrival tested static static was passing as well as the CFM count both a pretty new units. Took a look at everything to the readings and all that everything was well within specifications. I hooked up my gauges and take a readings of the charge charge was perfectly fine. I took amp drawings on the unit as well. They were all within range, or know that everything was looking perfectly fine. She was extremely happy with the news I gave her.
Called and spoke to mike. He said he would have a decision made by tomorrow
Arrived at property and was greeted by homeowner, he explained to me that he had two other companies out this week. They were unable to get the line open. Are the companies attempted to run Jetter through the line and still had no luck. After inspection we revealed that there is a solid stoppage at about 50 feet. I mark the location and we attempted to open the line with the auger. After multiple attempts of trying to open the line, we are unable to get it open. I provided options for spa repair as well as line verse to the marked location. Customer would like follow up tomorrow afternoon to go over options.
Arrived.customer explained he had a blockage in main line that two other plumbers weren’t able to clear. Ran camera and found major blockage at about 50 feet. Ran 300 into inside cleanout but couldn’t pass blockage. Most likely collapsed pipe. Adrian wrote estimates for spot repair etc.
Company will come out and dig up section of mainline on the back patio and replace the pipe and install new clean out camera. Tech will come out to skip the line when hall is open to see about further repairs. Include re jetting line that wasn’t jet before
4-15-24 Did some research on the air compressor contactor overload? I’ve got a new overload on order. The existing overload is digital and amperage balancing The overload I have an order is a mechanical thermal overload, which will work better in this scenario
Arrived for AC tune up, homeowner happy with experience with LBA in the past. Ran static which failed. Walked through home with owner and opened 2 vents and unblocked 2 partially covered registers. Retested static, it improved but still failing. Called out supervisor. Ran tests on outdoor unit, amping well at all points. System showing signs of low refrigerant so we ran a leak test on the evaporator coil inside and found a leak. Offered repair solutions, homeowner would like to go with warranty replacement on evaporator coil. With homeowners approval we ordered the evaporator coil. We also smelled gas so ran a gas leak test, identified and tightened. System operational upon departure.
Upon arrival checked all components in the AC mode. Tested static static was good on the unit ran a CFM count as well. CFM counts were looking good. We took a look at refrigerant pressures. Refrigerant pressures were good on the unit itself all capacitors in amprige draws that we took were perfectly within range. Only thing that we found on the unit itself was that it was needing an extensive coil clean as well as the unit downstairs with needing a blower wheel clean because it was getting dirty already. Also needed to get the condensate trap cleaned out just because there was a lot of basically dirt and debris stuck in there could cause it to clog and leak customer decided not to get anything done. As of right now he needs to consultate with his wife and will give us a call if decided to do anything .
Tested water quality and presented options for softener and filter
3/27/24 Sent out to Dianne’s today in regards to some dripping/clogged faucets. Upon arrival I was greeted by Dianne who I went over the purpose of the visit with and answered any immediate questions to help set expectations. Dianne led me through the house while explaining what they had been dealing with. One of their widespread faucets is severely clogged and has no flow, there is a shower that doesn’t shutoff completely and continuously drips, and lastly there is a shower with a bad mixing valve. I made sure to confirm there were no other plumbing related issues and that all the work we’ve done in the past was still to their satisfaction. I requested about twenty minutes to run vitals and inspect the areas to come up with some solutions for them. Vitals: -Total Dissolved Solids (cold): 430 ppm -Total Dissolved Solids (hot): 614 ppm -Water Pressure Static: psi -Water Pressure Faucet Open: psi (w/ prv) -Water Temp Setting: n/a -Water Temp Output: 132F -Water Hardness: 8 grains of c
