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Overall Experience
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Price
Convenience
Overall Experience
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Convenience
Not exactly sure what kind of service was done, but when the technicians left they didn’t even turn the heat back on requiring me to call back LBA and request for technicians to come back.
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They did a good job however for what they did the price was way too high. Two people used a machine to suck dust out of ducts.
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Vince literally knows his sh*t! He's a very professional, prompt, polite plumber! I ran out of "p" words. I'd recommend Vince for any job from galvanized to cast iron to old black ABS to the new white PVC -- Vince handles it all! Great job and fast service. Thank you again, Vince!
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Dominic was fantastic.He explained everything and helped with the water. Dude needs a raise. And yet I have to say the price was a little too steep. $650 To install a customer supplied toilet.
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
Quality
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Overall Experience
Quality
Price
Convenience
Presented options - customer selected Novo, for Tuesday install.
Les was wanting opinion on whether or not the chimney liner would work for his current setup
Proposed solution for a new system and poor airflow in the home. The customer was very upfront about wanting to be proactive with this quote and not doing something today. He wanted this emailed over he knows the project needs to be done eventually i made sure to give him a competitive estimate with ductwork included and he said they may reach out in a couple weeks.
Arrived for ac check today. Started at furnace and checked static pressure, it is failing. Motors amps are almost at max. Evaporator coil is collecting dust and blocking airflow. Heat exchanger is rusting in spots and developing hot spots. Ducts are dirty. There is 20 degree temp split. At the condensing unit pressures and charge look a little low. There have been a new fan motor and contactor put on. I rinsed coil clean. My field supervisor is to discuss options. Thanks for choosing LBA.
System was off when arriving. Replaced batteries on thermostat and tighten connections. Did notice fuse was popped when checking board. Ran system 3 times and no faults after repair. System is now cooling before leaving. Thank you for choosing LBA services-Johann
Changed mode for recirculation to intelligent
Went for an AC inspection today. Changed the filter. Static pressure test failed, due to a restriction with the systems airflow, I recommend an airflow specialist for a correct diagnosis. Temperature split between the supply and return duct passed. Evaporator coil is clean and rust free. Blower motor amperage passed. Outside system got washed. Refrigerant pressures met factory specifications. Compressor and fan motor amperage passed. Capacitor passed as well. AC is up and running upon completion. Thank you for choosing LBA services!
5/21/25 - Completed a full cooling maintenance on two RTU’s and one split system. The filters were changed, the coils were cleaned, and proper operation was tested. Overall, all units were in good condition, they were all running well, and there were no issues found at this time.
Customer will call us when she decides for sure what she wants to do
Emailed the estimates. Will reach out in the afternoon on 5/12/25.
Dispatched for annual AC tuneup on 4 system. At arrival systems are operating. During the tuneup, I checked compressor, fan and capacitor. Also, during the inspection we checked pressures, static pressure, and temperature split. All components of the AC are all operating with manufacturer specs. The front room system has a weak capacitor. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review. We’ll reach out Monday May 12, 2025 to represent the proposal for the surge protection and compressor savers on all 4 systems.
