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Called on Saturday morning with a plumbing issue and LBA was able to set up an appointment the same afternoon. Doug took great care of the initial issue and was able to set up follow-up appointment for next Monday. Great experience so far.....
Overall Experience
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Overall Experience
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Price
Convenience
Overall Experience
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Convenience
John Sutter was super awesome rebuilding my kitchen faucet and saving me $$$! This is why LBA is my “go-to” for my home repairs!!!
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Overall Experience
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Have used LBA several times over the years. Always very professional, very skilled, courteous. Pricing is very fair. Would recommend higly.
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Kent and his trainee Nathaniel did a very nice job. Kent was quick to diagnose the problems at hand and then they made the necessary repairs. Unfortunately my old pipes are not as good as the plumbers. There is more work to do later. Plumbing is not cheap so use the coupons on their website.
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Angelena was a very knowledgable plumber that gave great advice to a new homeowner.
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Overall Experience
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Price
Convenience
Arrived on site to no cool in the kitchen area. Upon investigation of unit, smoke alarm was tripped. Kitchen personnel stated they just did some stuff with their convection oven which smoked quite a bit the day before. I reset the alarm and observed operation. Unit is providing a 21° temp split and is operating properly at this time.
Upon arrival found that the filtration system caused the system to freeze up. Thawed out system and inspected unit. Found that the system was low on refrigerant. Added refrigerant and internal leak sealer’s upon customers request. System is now running within factory specifications will come back to perform tuneup and check all electrical components and clean system. Added 4lbs of 410a
Upon arrival the customers water heater pilot light wouldn’t stay lite. The water heater is 8 years old and I informed the customer that we don’t replace parts on a water heater that is older than 7 years old. She asked for a quote on replacing the water heater so I quoted her a new 40 gallon gas water heater. Customer wanted to see if she still had a warranty on the water heater first before doing the work. Collecting trip charge today
Upon arrival the water in the crawl space had cleared out and I was able to access the leak. There was a prv and a 4 gallon expansion tank and the expansion tank had a rusted hole where the water was coming out of it. Moisture was the cause of the expansion tank and prv rusting out over the years do to being in a crawl space. I cut out the prv, tank, and installed a new ball valve with a new prv. When I was done installing I turned the water back on at the street and tested the water pressure at 65. I also relite the water heater. Everything tested good.
Customer stated that the unit was having a hard time keeping up. Recommended to cancel or adjust program schedule to a lower temperature and to also use a 5inch filter.
Upon the customer expansion tank in the crawl space brust and flooded the crawl space knee high. I recommend that the customer call valuclean to get the water out of the basement and have us back out to repair the problem. In order to stop the water we had to turn it off at the street. I informed the customer that the water should be off until the water is out and I could make the repair. Customer agreed
I performed a safety and maintenance inspection on three AC systems. I found all three systems to be operating within the manufacturers tolerances at this time. The customer inquired about a noise they heard coming from a floor register and asked if I would investigate while onsite. After I completed the AC tuneups I discovered that the customer has 18†of standing water in their crawl space due to an expansion tank that has ruptured. I have included a video(upside down) that shows this discovery. I then shut off the customers water at the meter near the street to stop the continual flooding. We have dispatched Nate to address repair options. I also turned the customer’s hot water tank off as a safety precaution since I had turned the water off to the home. Thank you
Arrived at residence to address condensation problem. The head unit is mounted on the interior wall. And on the exterior of the house is a gable vent that is not functional I came to the conclusion that the condensation on the turning vanes is from heat transfer from that gable vent to the head unit. Also the condensate line was kinked on exterior. I removed zip ties and the unit drained a lot of water, and now is condensating at a normal rate. Customer is satisfied with resolution.
Performed maintenance on 4 Lennox A/Cs. Checked all the electrical components and refrigerant for proper pressures and temperatures. Performed extensive coil cleaning on all 4 units. All filters were clean at this time. The entry way A/C was low on charge customer approved on getting it charged to proper pressures and temperatures. All A/C s are operating under manufacture specifications.
Need to return to do the 4 a/c check ups. One of the units had a broken wire causing the A/C to not run. Replaced wire and tested a/c for proper operation.
Upon arrival disposal was bound. Checked grinder with disposal key and it easily spun. Unit is 12 yrs old and appears to be in good condition. Removing unit and taking a thorough look for debris and other issues is an option, but replacement is recommended to avoid further issues.
Upon arrival the customers men’s and women’s bathroom floor drain were back up whenever a toilet was flushed. The women’s bathroom had the most water in the floor drain so I had to pull the toilet in the big stall to cable the main line. I got about 20 feet out when I hit the clog. When I brought my cable back up there was a lot of tampons on it. I notified the owner and tested by flushing lots of water down. Everything tested good.
Upon arrival I performed a whole house plumbing inspection. Water pressure was 100 psi. I discussed the problems with high water pressure with the customer. Due to low water pressure at far bathroom customer reluctant to adjust water pressure. I checked natural gas system that was accessible and no leaks found. Water heater is nine years old .I suggest replacement in near future. All fixtures in home relatively new and operating normally. I am preparing an estimate for bathroom re-pipe and remodel.
Whole house plumbing inspection was declined today and focus was given to the upstairs guest bath toilet and the basement bath toilet. Guest bath toilet flush seal was not functioning properly. Replaced it and adjusted it to give a proper flush. Basement bath toilet was filled with paper upon a arrival. Filled bowl with water until paper pushed through. Tested for proper flush.
Per customer completed repair, completely changed the fan motor and the fan motor energizer. After completing repair air conditioner fan motor is now running and working to manufacturing specifications. Work notes Doug picked up fan motor for me