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Overall Experience
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LBA technician was competent and professional. I feel more secure knowing our furnace and AC have been checked and are in good working order.
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Robert thoughtfully assessed the situation, expertly explained the options, and executed the plan.
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We feel very confident whenever LBA comes out for a service call! Their associates are professional and well trained. Always resolves any problems!!
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Eli and Daniel were exceptional technicians. They were knowledgeable, respectful and efficient.
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Both service technicians were extremely friendly and professional. Very thankful for their expertise.
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Completed cooling tune up today. System runs on R-22 refrigerant that is no longer manufactured. Refrigerant charge looks okay at this time. There was water around the furnace but the coil didn’t freeze up when I was there. Customer discussed that they run the AC very low at night. Likely the system is cycling very low return air and freezes the condensation on the coil. Washed the outdoor coil. System operating as expected at this time. Thank you for choosing LBA services. Your technician today, Jake.
Upon arrival I found that the system was freezing out due to a bad air filter. Recommended using less restrictive air filters. Everything was operating as it should upon departure
Completed heating and cooling maintenance today. Humidifier has a significant amount of biological growth and I recommend replacing it or at least patching it with sheet metal. There is also a gas leak coming from the meter. Customer declined to have me repair it today but I have included all of these estimates in the email. The water heater is venting improperly. Customer and I discussed replacement options and I have included these as well. Cleaned furnace cabinet. Performed combustion analysis and it is burning properly at this time. System operating as expected at this time. Thank you for choosing LBA services. Your technician today, Jake.
Completed heating and cooling maintenance today. AC looks good at this time. Cleaned outdoor coil. Gas was not traveling through burners on furnace consistently causing a delayed firing. I cleaned the burners multiple times and eventually it fired up properly. Adjusted blower speed as it was running slightly higher than expected. No gas leaks or CO detected. System running properly at this time. Thank you for choosing LBA services. Your technician today, Jake. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0D78-3C6C2E4CFCD144D698058AF419C08E51
Company arrived Friday, September 23 of 2022. The customer was having issues with sewer smell coming from their garage floor drain, a back up in their ground level shower, and a back up in the kitchen sink. Company observed the customer floor drain and discovered it to be missing the clean out plug and the trap seemed to be collapsed. Company informed the customer the smell was coming from the clean out hole and a replacement would be needed to resolve the smell. Company ran water in the ground level shower for approximately 6 minutes and no back up occurred. Company observed the kitchen sink back up and preformed a branch line cabling under the perfect service family membership. Thank you for choosing LBA and have a great day.
Heating and cooling maintenance. Checked all tires. Checked indoor unit. Checked inducer motor clear port. Checked igniter. Checked flame sensor and cleaned. Checked blower motor and its wheel. Check temperature split. Checked filter and humidifier pad customer takes care of both. Checked outdoor unit. Checked refrigerant levels. Checked fan. Checked compressor. Checked capacitor. Checked contactor. Checked coils and cleaned. Recommended extensive coil clean and membership. Made system ran before leaving
Arrived to HVAC maintenance. Upon arrival I made my way to the indoor unit and began my furnace maintenance. The flame sensor (cleaned), ignitor, inducer motor, and blower performed within spec. I performed a combustion analysis with this performing properly as well. The air filter was in good condition and did not need replaced. On the outdoor AC unit the capacitor, compressor, and fan performed within spec. The refrigerant temps/pressures showed a unit low on refrigerant. I was not able to speak to the customer about repair options but her mother will relay the information including a leak search, repair, and charging the system to spec. HVAC running upon departure.
Company arrive to home Thursday, September 22, 2022. Customer was having a toilet supply stop it was not allowing water through when turned open. Company shut water down to house, removed malfunctioning emergency stop, and installed new quarter turn emergency shut off. Restored water to home and checked for leaks, everything functioning properly. Thanks for choosing LBA.
Upon arrival we found that the only components in operation was the indoor blower motor. During our evaluation we found that the capacitor at the outdoor had failed and the unit outside was extensively dirty. Upon customer approval we replaced the capacitor and extensively cleaned the unit. System is operating properly at this time. The customer is looking into replacement of his fifteen year old system today. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0D78-54D13AB781BB47F69BA335431443A6A7
Arrived at call. Water damage could be seen from ceiling. Went into attic and found that the drain pan was full of water and looked like the float switch had failed to open. Cleaned up water and blew out drain lines with nitrogen. Drain feeds into a larger drain exiting side of the house that I could see all the way through. I can’t guarantee that the drain won’t back up again but I could blow through the drain after I cleared it with nitrogen. Due to the age of the system I would recommend replacing it as it is 22 years old. Customer will talk with her husband and call us back to get replacement quotes. Thank you for choosing LBA services. Your technician today, Jake.
Checked all operations in the heating mode and inspected furnace filter. Filter was dirty and replaced with a customer supplied filter. Checked all electrical components and completed a combustion analysis of the furnace. Furnace was burning fuel properly at this time. System is operating properly at this time. Today we talked about joining the maintenance program but customer was not interested at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0D78-89D1C15BD8F74EECB43BCEB46CBE3823
Completed cooling and heating tune up today. AC unit has restriction somewhere in the system as I had very high subcool and high superheat. System runs on R-22 refrigerant that is no longer manufactured. Customer has decided to go with replacing the unit. Furnace is operating properly at this time and I replaced the water panel with customer approval. Furnace is operating as expected. No gas leaks or CO detected today. Thank you for choosing LBA. Your technician today, Jake. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0D78-1044AAB9370D41748418DF77191DAF83
Checked all operations in the heating mode and inspected furnace filter. Filter was dirty and replaced with a customer supplied filter. Checked all electrical components and completed a combustion analysis of the furnace. Furnace was burning fuel properly at this time and all electrical components were looking good. System is operating properly at this time. Today we talked about installing an electrostatic filter but the customer has electrical issues so they are unable to do so at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0D78-AACAAC991CED444F9A299C26B18E233A
Checked all operations in the heating mode and inspected furnace filter. Filter was dirty and replaced with a customer supplied filter. Checked all electrical components at the air handler. There was proper supply voltage and amp draws were good at this time. System is operating properly at this time. Today we talked about indoor air quality products and about the membership program. Custom was not interested in either at this time.
Scope of work. Company will remove old faucet from kitchen sink. Company will install customer provided kitchen faucet. Company will replace water stop for cold side of kitchen faucet. Company will honor 2 year warranty on replace menu of stop. Company will honor no warranty on customer supplied kitchen faucet.