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Andy was very helpful walking me through the eccobee app on my phone. He was very pleasant and friendly.
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Fabian was excellent… professional, friendly, knowledgeable. He quoted us another job on a couple of faucets… we will definitely reach out after Thanksgiving to schedule that with Fabian.
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We just had our semi-annual HVAC check-up, and Johann Aguilar did an AWESOME job! He called within the appointment window, and was very accurate regarding his estimated arrival time. He was polite and efficient, but took the time to answer some questions I had about our system, and put my mind at ease by doing a quick check of our air ducts and by opening the panel so we could assess the effect of the UV light above the AC condenser/coil. (It's working like a charm!) He conducted a thorough assessment of our furnace, and provided a checklist of his work (all "green"--hurray!). We discussed some potential improvements to the system in the future, and everything was completed within 90 minutes. He even rolled our trash container back from the curb to its resting place against the side of the house, after trash pick-up! How thoughtful!! Johann is yet another example of the 5-star service that LBA provides. Thank you so much!
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Once again, I was pleased and confident that my furnace check-up was being handled by a professional and competent service technician.
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Chase did a fine job on our furnace he is a very nice person to work with
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The technicians arrived in a timely matter and provided excellent service and recomdations.
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LBA was able to adjust their schedules to get me in a bit after hours. Johann is a great tech - friendly, knowledgeable and thoughtful. I highly recommend.
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We had our fall furnace check up and determined there was some dust accumulation on the fan blades. We set an appointment to have the ducts and the fan cleaned. While it was expensive the team Reece and G did an out standing job. This was the second time Reece has done work for us and we always find him to be an outstanding person (friendly, knowledgeable and a hard worker). WE have been with LBA for 30 years and plan to continue the relationship.
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2/10 Warranty Installed new York Full System AHRI-217550558
12-31-25 Today I performed the winter light visual check out 1-Hot Deck unit 1- Cold Deck unit 1- 5 ton RTU 1- 5 ton split system furnace Only had one issue on the cold deck unit. I had an active diagnostics on #2 compressor. (High comp diff failure) I do get this diagnostics fault usually when we have some real extreme up-and-down weather temperatures. I reset the unit electrically system is working at this time All other units are working properly They do have one area and Melissa’s office. We need to add a 12” ceiling register with some ductwork off of the VAV box above Melissa’s office. This will be done as a time material. Also, I need to do some research and locating a mechanical thermostat that will operate this particular system
Blower. Dryer vent , clean whole house, and steam
Customer called in about sewer smells coming from master bathroom shower. Upon arrival went to look at shower and found bacterial growth on the side walls of drain for shower. Cleaned off side walls of pipe and flushed water through. Sewer smell went away. Educated customer on how bacterial growth triggers smells when hot water is being used. For now customer will monitor smell and if it returns, will come back out snd explore different options.
Dispatched to perform a routine annual furnace maintenance on a one-year-old system. Upon arrival, a full system inspection and performance evaluation was completed. The furnace was inspected for proper operation, safe ignition, and correct airflow. All electrical connections were checked and found to be secure, and the system cycled normally in heating mode. The UV-C germicidal system was inspected and confirmed to be operating properly to help reduce airborne contaminants and improve indoor air quality. The whole-home dehumidifier was also inspected, with controls and operation verified for proper functionality. Airflow and duct performance were evaluated. The home’s ductwork has been professionally sealed using AeroSeal, and no visible air leakage concerns were noted at this time. This sealing continues to support efficient airflow, improved comfort, and reduced energy loss. Temperature rise and system performance were within manufacturer specifications. No immediate repairs were
Customer called in needing toilet looked. Customer has made repairs on toilet but still leaks. Upon arrival found that toilet needs to be pulled and reset to fix wobble issues. Gave customer options and customer decided to replace toilet. Removed and hauled away toilet. Saw that flange was rusting out. Went ahead and made flange repairs to address flange and raised flange as well. Installed new wax ring, stool bolts, and supply line. Installed new Toto toilet. Checked for leaks and no leaks detected. Will return to swap out scratched toilet seat that came out of the box.
Dispatched for thermostat draining batteries within 30min. At arrival the stat had an alert for change batteries. After checking wires at the stat and on the furnace found a wire that was not in the correct area. Corrected the wiring installed new batteries and waited 15 min and no alert for change batteries. System is operating at time of departure. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Found out that major vibration coming from the system was the blower motor. We installed a new blower motor and assembly. System is running as it should at departure.
For this job, we ran our sewer machines out about 160 feet in order to hit the rough root spot right at the city tap in. We got the line opened up and flowing now.
Dispatched for a no-heat service call. Upon arrival, the thermostat was properly calling for heat; however, the system was not operating. A complete inspection of the furnace was performed to identify the cause of failure. During diagnostics, it was determined that the draft inducer motor was seized, preventing proper combustion airflow. Additionally, a crack was found in the condensate/collection box, which poses a risk for water leakage and further component damage. Inspection of the blower assembly revealed excessive debris buildup on the blower wheel, causing increased strain on the blower motor, reduced airflow efficiency, and increased electrical consumption. Repair options were presented and discussed with the customer. Due to the inducer motor becoming obsolete, delayed part availability, and the overall condition of the system, replacement was determined to be the most reliable and cost-effective solution. The decision was made to move forward with replacing the entire syste
