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Fabian was excellent… professional, friendly, knowledgeable. He quoted us another job on a couple of faucets… we will definitely reach out after Thanksgiving to schedule that with Fabian.
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We just had our semi-annual HVAC check-up, and Johann Aguilar did an AWESOME job! He called within the appointment window, and was very accurate regarding his estimated arrival time. He was polite and efficient, but took the time to answer some questions I had about our system, and put my mind at ease by doing a quick check of our air ducts and by opening the panel so we could assess the effect of the UV light above the AC condenser/coil. (It's working like a charm!) He conducted a thorough assessment of our furnace, and provided a checklist of his work (all "green"--hurray!). We discussed some potential improvements to the system in the future, and everything was completed within 90 minutes. He even rolled our trash container back from the curb to its resting place against the side of the house, after trash pick-up! How thoughtful!! Johann is yet another example of the 5-star service that LBA provides. Thank you so much!
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Once again, I was pleased and confident that my furnace check-up was being handled by a professional and competent service technician.
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Chase did a fine job on our furnace he is a very nice person to work with
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The technicians arrived in a timely matter and provided excellent service and recomdations.
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LBA was able to adjust their schedules to get me in a bit after hours. Johann is a great tech - friendly, knowledgeable and thoughtful. I highly recommend.
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We had our fall furnace check up and determined there was some dust accumulation on the fan blades. We set an appointment to have the ducts and the fan cleaned. While it was expensive the team Reece and G did an out standing job. This was the second time Reece has done work for us and we always find him to be an outstanding person (friendly, knowledgeable and a hard worker). WE have been with LBA for 30 years and plan to continue the relationship.
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We had Patrick perform our fall furnace check and he did an outstanding job. He provided all the results and explained each one as needed. Patrick also took a picture of the blower fan to show the amount of dust that had collected. This was needed as too much accumulation and the motor could fail. Early knowledge and remediation prevents a failure later. Thanks Patrick
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Great service. Chase is a friendly and knowledgeable service provider.
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LBA did some plumbing for me to replace some faucets and a main shutoff. Troy was part of a two-man team that came back to correct some issues I had with the previous work. It looks and works great now! Thank you guys for making me feel much better!
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Completed furnace, maintenance and inspection. I cleaned flame sensor. I checked amp draws and components. I tested operation of the system. High inspected heat exchanger. Heat exchanger looks good from the outside with just a little bit of strain. The inside of the heat exchanger has Some deep rust developing. I showed customer pictures but with the other tests that we ran it showed that the heat exchanger was not open yet. Customer has carbon dioxide detectors on each floor of the house. Furnace is operating within manufacture specifications at departure.
Arrived at customers home, customer had a leaky shower drop ear, and having issues with water backing up through the shower. Informed her that the shower is the lowest point of the sewage and that if the pipe is running out front she has a mainline back up, homeowner and I discussed several options on what to do inform the homeowner that if she went with the auger and up that the shower drop ear will be fixed for free gave homeowner three options from auger to spot repair to full line replacement to curb. Homeowner just moved in six months ago and wanted to go with the more permanent fix instead of the spot repair inform the homeowner that we offer financing and she seemed intrigued. We discussed pricing after running the camera and she ultimately came up with option three we auger today to get her by for the week and fix the drop ear leak on the shower. Customer will not be home on Monday which is no big deal due to all the work being done outside.
Arrived for furnace check. All aspects of furnace are working and running correct. I changed furnace filter. Thanks for choosing LBA. HAPPY HOLIDAYS!
HVAC came out to do service and noticed ways coming from water heater. Upon arrival, customer mentioned that it was leaking prior us to arriving today, but customer didn’t think it was a huge concern. Educated customer the functionality of T&P Valve. Checked water pressure and water pressure is at 75psi. Customer does have an expansion tank installed with water heater. We installed customer water heater in 2021. Expansion tank set to 75psi matching house pressure. Finding no evidence of T&P valve causing it to trip. Customer made mention that he might of bumped into it the other day. Explained to customer if that’s the case, debris could’ve got in between the seals and causing water to pass through. Flushed T&P valve and it stopped dripping. Informed customer if it keeps dropping or leaking, would be best to replace it with a new one. Quoted customer repair and customer for now will keep an eye on it and if leak persists, they will move forward with repairs. Looked at kitchen faucet wi
Install new UV bulb and reset timer on UV ballast. Found water dripping from the pressure relief valve on the water heater. Customer was aware that it was dripping and decided to go ahead and have a plumber out to take a look at it.
Customer had turned off power to the unit and turned it back on, which reset the furnace and it was running when I arrived. After looking at the alerts on the smart AC sensors, seeing the air pressure readings from the maintenance visit, and seeing the current condition of the air filter I realized that the system was over pressurized and running hot. I looked at the size of the furnace and it is a 5 ton furnace so when the furnace runs at full speed, it is too much for this size of home. Luckily furnace is a two stage system so I was able to extend the first stage for a longer period which will help keep the system from kicking up into second stage near as often. I explained the airflow pressure, size of equipment, and why the system had gone into a lockout. I also talked with customer about performing a duct cleaning with the whole home air purifier special. Customer would like a week or two before deciding when they would like to have that done. Furnace is operating at departure.
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Found that the system is putting out excessive heat and is operating with more static pressure than it is rated for. Verified operation of all mechanical and electronic components of the furnace. Found that the capacitor for the furnace fan is failing. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan for heating and cooling is heavily coated in dust debris. Checked systems heat exchanger to ensure proper venting of flue gas. Found that the furnaces secondary heat exchanger is impacted with dust debris and the primary heat exchanger is covered in hot spots from how hot the furnace is when operating. Found that the water heater vent does not have the proper pitch for good exhaust ventilation. Furnace is showing its age but is operational at this time.
Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Replace inducer motor, clean blower wheel, install new humidifier, duct cleaning, replace filter.
Returned to evaluate gas line for customer. Currently gas is shut off to the building due to multiple leaks and system not holding pressure. After evaluating system, noticed that gas line entry point is coming through the side of the building and disappears. Traced gas meter to the outside side of building. Found that customer meter has three gas lines going underground. Leaks could be underground and reason for not holding pressure. Recommend abandoning gas lines underground and running single 2in gas line from where gas line enter side of warehouse and running gas line along the roof down to the meter. From that point we can air pressure test system and test for additional leaks. Any additional leaks will be additional costs. For now will send first estimate that will cover rerouting gas line and air pressure test. Once all leaks are found, will send estimate for repairs for leaks.
12/2/25 - Started a site survey for all the equipment. Only the unit heaters in the warehouse were able to be noted, the rest of the equipment is on the roof. The roof was not able to be accessed at this time due to snow and ice, we will need to return to get the rest of the information on the roof equipment.
*)**&)&))=)=)*:*:*::*:*::*:*)= Arrived at 10:30, closed ticket 11 Warranty &)*)*)*):*:**:*/:/::*:*:*::*:/:/:****(******************* Today when I arrived I checked in and discovered that the door switch on the furnace was not engaged due to the door panel being misaligned. Corrected the alignment and then operated the furnace and checked amp draws. The furnace was then cycled via the thermostat several times. The furnace has returned to operation Thank you, Jon Tech notes: York nat gas furnace M/N: TG8S060A12MP11B//W1D8745794 Ind amps 0.44 (rated 0.62) Blower amps 4.1 (rated <5)
I found the trane unit that serves the entry was not running I found the roll sensor had fail and was a short to the transformer. I replaced the roll out and ran the system through a heating cycle. At this time this unit is running as it should be. He also has another unit not running heat for the break room which is a York. I found it has a bad ignition board and he is choosing not to fix at this time due to this area has 2 rtu but with one running it keeps it warm enough. This was not on any of the units that we replaced