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Fabian was excellent… professional, friendly, knowledgeable. He quoted us another job on a couple of faucets… we will definitely reach out after Thanksgiving to schedule that with Fabian.
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We just had our semi-annual HVAC check-up, and Johann Aguilar did an AWESOME job! He called within the appointment window, and was very accurate regarding his estimated arrival time. He was polite and efficient, but took the time to answer some questions I had about our system, and put my mind at ease by doing a quick check of our air ducts and by opening the panel so we could assess the effect of the UV light above the AC condenser/coil. (It's working like a charm!) He conducted a thorough assessment of our furnace, and provided a checklist of his work (all "green"--hurray!). We discussed some potential improvements to the system in the future, and everything was completed within 90 minutes. He even rolled our trash container back from the curb to its resting place against the side of the house, after trash pick-up! How thoughtful!! Johann is yet another example of the 5-star service that LBA provides. Thank you so much!
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Once again, I was pleased and confident that my furnace check-up was being handled by a professional and competent service technician.
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Chase did a fine job on our furnace he is a very nice person to work with
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The technicians arrived in a timely matter and provided excellent service and recomdations.
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LBA was able to adjust their schedules to get me in a bit after hours. Johann is a great tech - friendly, knowledgeable and thoughtful. I highly recommend.
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Overall Experience
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We had our fall furnace check up and determined there was some dust accumulation on the fan blades. We set an appointment to have the ducts and the fan cleaned. While it was expensive the team Reece and G did an out standing job. This was the second time Reece has done work for us and we always find him to be an outstanding person (friendly, knowledgeable and a hard worker). WE have been with LBA for 30 years and plan to continue the relationship.
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We had Patrick perform our fall furnace check and he did an outstanding job. He provided all the results and explained each one as needed. Patrick also took a picture of the blower fan to show the amount of dust that had collected. This was needed as too much accumulation and the motor could fail. Early knowledge and remediation prevents a failure later. Thanks Patrick
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Great service. Chase is a friendly and knowledgeable service provider.
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LBA did some plumbing for me to replace some faucets and a main shutoff. Troy was part of a two-man team that came back to correct some issues I had with the previous work. It looks and works great now! Thank you guys for making me feel much better!
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Customer called in about not getting hot water in his kitchen faucet. Getting cold water just fine. Customer has copper throughout the house but does live in an older part of town. Was able to back feed water pressure through the cold side and dislodged sediment. Customer made mentioned of constantly having to clean aerators to remove sediment. Customer does not currently have a water treatment system. Recommended to customer at least getting a sediment filter to help fight sediment issues. Customer would like different options on water treatment system.
I arrived and checked in. Once I was on-site I contacted Stan and we had a quick discussion about the unit, what had happened previously and what was occurring today. I accessed the roof and the unit was in heat mode but there were no flames and the inducer motor was running. I checked the voltage from the thermostat and confirmed that the thermostat was sending the right voltage for operation then set my voltmeter up on the gas valve before resetting the unit. It followed it’s ignition sequence and the gas valve was receiving proper voltage (was not on previous visit) and opening the pilot valve. The unit did not light. I called Stan and was given verbal permission to drop the gas valve and manifold to deep clean around the spark igniter and observe the quality of the spark. The spark was solid and the cleaning was successful. The unit lit properly. The unit was cycled 15 times with five of those being from the thermostat inside the business and 10 of those being from
Customer called in needing drain augured and possibly repaired. Upon arrival customer mentioned the upstairs hallway bathroom was backing up and when tried to augur it the pipe snapped. Looked underneath the sink and the galvanized drain nipple snapped at the threads. Will need to cut out cast iron tee to make proper repairs. Also pop up assembly broke as well. Gave customer pricing to repair drain tee, replace pop up assembly, and augur lav drain. Customer approved pricing and used a $50 coupon. Went ahead and cut Sheetrock out to access drain. Cut out old tee out. Went ahead and augured lav drain. Got drain cleared. Installed new pvc tee along with new p trap. Installed new pop up assembly as well. Checked for leaks and no leaks detected. Ran water for over 10 minutes and drain is now open.
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. All components of the furnace are with in range of manufacture specifications. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
12-4-25 The heat in the chapel is not working to 100% there’s a munchkin boiler that is not heating up properly. I contacted munchkin service tech. They gave me some suggestions for fixing this problem, but I do need to pull the burner assembly and clean. I try to get a hold of George left a message on his phone and hopefully we can get out there on Monday morning to dig into this and get this thing to work right.
Today we replaced one broken 8inch damper in the northwest corner office. Also replaced and bad gas valve in the York rtu serial number ending 8923. Ran the system in heating and the gas valve is working as it should be.
40 gallon low boy standard electric water heater sold for Thursday
This unit is a airhandler heat pump. This unit is not getting correct 240 volts it is only receiving 120volt. Seem to have a bad breaker in the panel that feeds this system. They will have the breaker replaced and will start the system up and see if there is any other problems when that breaker is fixed
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Checked systems heat exchanger to ensure proper venting of flue gas. Furnace is operational at this time.
Went for a service call today. P-trap on evaporator coil was clogged and discolored. The cleaning tablets were the reason for the color see in the p-trap. Did flush out with water and bleach. No water leaks on furnace. Thank you for choosing LBA services-Johann
air box 16x25x4 aprilaire210 and premier one UV light in attic Remount return flex properly on return air box. A width furnace and attic. First job Monday if possible. Per customer
Supervisor will have solutions for customer. Thank you for choosing LBA services.
Completed furnace, maintenance and inspection. I cleaned flame sensor. I checked amp draws and components. I tested operation of the system. High inspected heat exchanger. Heat exchanger looks good from the outside with just a little bit of strain. The inside of the heat exchanger has Some deep rust developing. I showed customer pictures but with the other tests that we ran it showed that the heat exchanger was not open yet. Customer has carbon dioxide detectors on each floor of the house. Furnace is operating within manufacture specifications at departure.
Arrived at customers home, customer had a leaky shower drop ear, and having issues with water backing up through the shower. Informed her that the shower is the lowest point of the sewage and that if the pipe is running out front she has a mainline back up, homeowner and I discussed several options on what to do inform the homeowner that if she went with the auger and up that the shower drop ear will be fixed for free gave homeowner three options from auger to spot repair to full line replacement to curb. Homeowner just moved in six months ago and wanted to go with the more permanent fix instead of the spot repair inform the homeowner that we offer financing and she seemed intrigued. We discussed pricing after running the camera and she ultimately came up with option three we auger today to get her by for the week and fix the drop ear leak on the shower. Customer will not be home on Monday which is no big deal due to all the work being done outside.
