Johann was great! Helped me out and clearly knows what he’s doing.
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Knowledgeable and prompt installation
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Knowledgeable of products and respectful conversation
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Service was excellent however the pricing was way too much. $526 to install a thermostat that I had purchased myself.
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Camron was great! He diagnosed the problem with the drain and gave me a bid for fixing it. I appreciated his honesty.
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Patrick was fantastic. He was professional, thorough and polite. I appreciated his kindness.
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We have used LBA for over 20 years to repair, service, and install heating and plumbing equipment in our house. We were very happy for many years and felt that we were being well taken care of, with quality service and expert advice on our homes HVAC and plumbing. I would always tell anyone who was looking to get HVAC, plumbing, or electrical work done "LBA is not the cheapest option, but they do quality work and are very professional, and, in my opinion the best home service company in the KC metro." Then, it seemed that there was a noticitable decline in service and reliability with LBA around (maybe?) 2020 and I slowly began to stop recommending LBA services. BUT, the past two years I have seen a dramatic shift back to the company of quality and customer focus. Please continue to hire and give praise (and well deserved raises) to service techs like Johann. Front line, customer facing service techs like Johann are the reason I will again start recommending LBA to people
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Johann was great. Clearly communicated my systems condition and explained how it could be improved. Efficiently did the work and showed up when he was supposed. A++
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Frank, Jason and Rob were first class and worked their butts off. You are very fortunate they work for LBA
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Emailed estimate over to dell to for full system replacement
My filed supervisor will be out tonight to discuss best solutions
New thermostat installed is up and running behind departure. Thank you for choosing LBA services-Johann
Will need to return to the job when scheduled with John McKay.
Replaced hose Bibb with poly to pex.no leaks detected
Went for a tune up call today. Tested for static pressure, system is passing when in cool. All electrical components are passing for manufacture specifications. Temp split is passing for system. Refrigerant levels is within range. Did clean condenser unit. Unit had noise was coming from a loose screw causing to vibrate and has been tightened.System is up and running before leaving. Thank you for choosing LBA services- Johann
Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Dispatched for outdoor unit making noise and for short cycling. After anthorough inspection, it was determined the outdoor unit had a sticker on the fan that was creating turbulence noise. After removing the sticker, the noise was eliminated.
