Technician showed up within the window provided. Quickly diagnosed the issue and resolved it.
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Trevor and Louis were truly wonderful as they took care of our upstairs shower plumbing. We have an old house so re-doing pipes is, to say the least, challenging. Trevor and Louis took their time, starting with careful measurements, getting all the correct materials, and then doing the job. It took them extra time as they had to get through some wood that had been placed by earlier plumbers, and they had some difficulty removing the old valves, but they were able to accomplish installing the new pipes and valves. They do have a return visit planned to finish the tile work and caulk around the faucet and valves, and then the project will be finished. They cleaned up afterwards and checked their work. We always appreciate Trevor taking care of our plumbing needs, as he's consistently attentive to detail and will keep working until the job is done. Thanks so much!
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The team was super nice, polite, kept the workspace clean, etc.
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Lane told me the quote to put a humidifier on our furnace is $ 750 and the cost to remove our water softener is $ 300, or a total of $ 1050. When I opened the quote it was for $ 920 for the humidifier only. This was a surprise to me. Lane is a very good sales person, but his information was misleading.
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Had Great service from the Technician, who LBA sent He was replacing a bathroom fan. The fan was the correct size & went right in the space. Good job on cleaning up.
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I highly recommend LBA, they are experts in their field..
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Let us know they were coming Took care of the problem. Neat & clean
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Andy was very helpful walking me through the eccobee app on my phone. He was very pleasant and friendly.
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Fabian was excellent… professional, friendly, knowledgeable. He quoted us another job on a couple of faucets… we will definitely reach out after Thanksgiving to schedule that with Fabian.
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Duct and blower wheel clean sold for Thursday 2/18/26
Went for a tuen up call today for heat. Checked amperage for blower motor is passing. Inducer on furnace is failing past max rating. As well inducer motor on system is leaking.. Did a combustion test is within range but at start up does have a high reading. Inspected heat exchanger does have rust point and secondary is leaking. Will recommend for both to be replaced. Checked temp split and is passing for specifications on furnace. Did replace filter for customer. Cleaned flame sensor and pressure switch hose. System is up and running before departure. Thank you for choosing LBA services-Johann
Customer requested rescheduled since we didn’t come in the morning slot.
Arrives for a furnace showing that it was overheating. I found a filter clogged with white flakes from the standalone humidifiers. Customer had an extra filter so we swapped the filter out and could hear the airflow slow down in the system. We changed out humidifier pad with customer provided humidifier pad. I tested high limit switch and it passed the test. UV ballast is not working properly. The ballast is receiving voltage, but is not sending the voltage to the bulbs. I checked the bulbs and the bulbs are in good condition.
Went over multiple Lennox options with Michael
Customer called in for $47 water heater flush special. Customer has two water heaters for us to flush. Went ahead and performed water heater flushes. Both water heaters flushed clean. Customer does have water softener system and is working properly. Did noticed that expansion tank is not properly supported causing risers to lean on quick connect fitting. Quick connect can cause a leak if expansion tank is not supported. Also expansion tank is undersized for both water heaters. Need to have a 4.5 gallon expansion tank instead of the 2 gallon tank. Quoted customer pricing to fix expansion tank & replace quick connect fitting. Customer will contact original plumber and see if they will address quick connect fitting.
Dispatched for possible humidifier issue. After inspecting the humidifier and its operation. The humidifier is working correctly and at max performance. The humidifier will only operate when the system is on for heating. The humidifier can not operate independently or turn the blower on.
Was called out to the home due to the furnace intermittently not taking back on when the thermostat is calling for heat. Customer also also noticed that the air coming out of the vents is not as strong sometimes. The only code that I saw on the board was for the pressure switch not closing while the inducer motor is running. I cleared pressure switch tube and the pressure switch resistor. Furnace turned on and off just fine while I was here. Customer had already changed out the batteries in the thermostat since they were getting low. Customer stated that furnace was working properly since then. I fixed the blower speeds for furnace and blower only. Blower only had the highest speed wire while the furnace had a slower, blower speed than what the manufacturer has on their wiring diagram. I changed blower speeds around so that furnace is running with the blower speed designed by the manufacturer and the blower only setting is using a slower blower speed. The black wire which is the highes
Dispatched to the home to provide a duct cleaning estimate and perform a full furnace tune-up. During the evaluation, the duct system and blower assembly were found to have excessive amounts of dust and debris buildup. Heavy debris accumulation in the ductwork and blower compartment can restrict airflow, reduce overall system efficiency, increase energy consumption, and contribute to poor indoor air quality throughout the home. While reviewing duct cleaning options, I explained the benefits of a professional duct cleaning, including improved airflow, reduced dust circulation, and helping the HVAC system operate cleaner and more efficiently. I also reviewed the added benefit of the UV bulb air purification system, which is included with the duct cleaning service. The UV bulb system is designed to help reduce microbial growth such as mold, bacteria, and germs inside the HVAC system, improving indoor air quality and helping prevent buildup on key components like the blower and evaporator
Customers tub was not draining at all so we ran the snake as an attempt to get it flowing again and also ran the air snake, the tub is flowing but kind of slow, informed the customer the pipe probably has a small belly causing the water to drain not as efficient.
Moving forward with a furnace tune-up at this time. Customer will review estimates with her husband this evening.
