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Jamal was a great salesman with knowledge, friendliness, and humor along with transparency and authenticity that we appreciate when deciding on big purchases. Dave was excellent and thorough with installing and took the time to explain everything before and after while navigating through any obstacles with a true understanding of HVAC and plumbing and making us feel comfortable with leaving our home in his capable hands. I worked the night before so I slept on the couch while he worked and felt at ease with him working the day away. I’m not sure of the name of the man who installed the humidifier but he was friendly as well and I faintly recall waking up to him asking my permission to install. I absolutely recommend this company and am already enjoying the benefits of our water system and water heater. Thank you guys!
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I don’t know the technician’s name but he is not allowed in my house again. He met with my wife to diagnose our water pressure problem which he referred to as water hammer. He had two broken water pressure meters so couldn’t even tell what our pressure was but told my wife it would cost $850. My wife declined so he said she had to pay a fee for his diagnosis. She refused once again and he said she had to pay him. She refused so he said she had to call his supervisor. She did so in front of him and the supervisor said she did not have to pay anything. My wife was unimpressed. I called LBA because of the radio ads that stated everybody there is a perfectionist. Who comes to diagnose a water pressure problem and has no way to check the pressure. The crappy part is now I get to listen to my water hammer all Thanksgiving!
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Robert was knowledgeable, courteous and took the time to answer my questions using jargon I could understand. Very appreciative of this.
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Kaden did an excellent job installing our new tankless water heater. Very professional and his work was on point. Thanks, Erin Q
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Nice and efficient serviceman . Was on time and right to work and done in a jiffy.
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During this visit I installed new thermostat wire and function checked the new rooftop unit. The system responded correctly to the new control wires and is now fully functional. Thank you, Jon
4/19/24 Sent out today to Carls regards to a bad dishwasher shutoff valve. Upon arrival I was greeted by Carl who I went over the purpose of today’s visit with and answered any immediate questions they had to help set expectations. Carl had a softener put in last week by us, while I’m here today I will run test to confirm proper functionality. VITAL READINGS: -Total Dissolved Solids (cold): 230 ppm -Total Dissolved Solids (hot): 408 ppm -Water Pressure Static: 65 psi -Water Pressure Faucet Open: 65 psi (w/ prv) -Water Temp Setting: 120 F -Water Temp Output: 120 F -Water Hardness: 0 grains of calcium per gallon -Water Quality: softener and filter -Water Heater: 2020 gas Bradford White 50 gal w/ expansion tank -Water Lines: copper -Drain Lines: abs OBSERVATIONS: -dishwasher shutoff leaking -all three shutoffs in kitchen are older styles -basement toilet is loose from floor/flange -kitchen remodel going on, will need a faucet, disposal and ptrap drain installation SOLUTIONS: -Dishw
4/12/24 - Completed a full cooling maintenance on 3 RTU’s. Filters were changed, took temperatures, took amp draws, and units were cleaned. Unit 48 had a very dirty blower wheel, and a decent belt, but was still running fine. Other than that, all units were in good condition, they were all running well, and there were no problems found at this time.
Today I checked the function of the New York rooftop unit. Both the airflow and its performance was checked (low ambient checks). The existing thermostat wire has a short that is powering 2nd stage cooling as well as the common wire. Thank you, Jon Tech notes: Supply trunk: front 15x15”(1,300), (3) 10” flex runs, @300cfm (approx)/run=900cfm Rear 8x18”(800), (4) 10” flex runs, @ “ “ = 1,200 cfm, Damper opened in the rear Out 52, indoor temp 62, resting pressures 161 suc, 165 dis, 1st stage cooling, economizes normally, Econ removed, low side 101 (31.5), high side 333-421 (125+) rat 62, sat 40, 2nd stage constant voltage 18v Common, constant voltage 16v S.A.T 13.3k ohms, O.A.T. 14.9, RAT 13.6 (all are accurate), two fault blinks on this board indicate that there are no faults saved. Unit functions with the below the ceiling thermostat wire removed. A short exists without the T-stat wired in. Sat temp is a control feature to prevent low ambient operation and cycles withou
Gave option to repair flow valve on water softener
4/12/24 - Completed a full cooling maintenance on 3 split systems. Filters were changed, took amp draws and temperatures, and coils were washed out. All unit have some age to them, but they all seemed to be running as they should be. Overall, all units were in decent condition, they were all running well, and there were no issues found at this time.
Plumbing service. Upon arrival drained and disconnected old 50 gallon water heater and installed new Bradford white water heater, as well as installed new Novo up flow water softener and 20” phosphate filter for sediment. Had to installed new GFCI outlet along with had to re-route outside faucet in back yard to before softener. Also had to create loop in water line in order to add softener. Also installed new ice maker box behind fridge running new 1/2” water line beneath fridge. Tested for leaks by turning main water on and airing out lines as well as putting softener through regen cycle. All good no leaks present at this time and all fixtures are working properly.
We hereby propose to furnish the required crane, labor, materials, tools and equipment to do the following: Replace the Existing Carrier 72,000 btu combination unit with gas heat serial 3607G20284 for space 230B. Price includes a York 72,000 btu combination unit with gas heat, economizer with barometric relief, room thermostat, outdoor disconnect and hail guards.
Arrived to replace humidifier as part of the previously sold estimate.
Customer is getting a new water heater , refrigerator line , polyphosphate filter , upflow water softener , and humidifier installed next Thursday. Thank you for choosing LBA.
Checked static and airflow through systems to validate for the supervisor. Found the first system to be passing static check. Second system we were unable to properly check static pressure but it appeared to be over the max.
Checked all operations in the cooling mode and inspected the furnace filter. Checked the static pressure and found it was failing. Checked all electrical and refrigerant components in the system. Today we found that the system was low on R-22, the blower was dirty, the fan motor was leaking oil, the contactor was getting burnt, and the heat exchanger had lots of heat stress. Talked with customer about the concerns and before making any repairs they wanted to look at replacement options. A supervisor is out evaluating static and looking at replacement.
Checked all operations in the heating mode and inspected the furnace filter. Checked the static pressure and found it was failing at this time. Checked all electrical components and preformed a combustion analysis. Furnace was burning fuel properly at this time. Today we found the blower was dirty and the heat exchanger had lots of heat stress. Customer is holding off on doing any repairs. We will call back in a few weeks to schedule supervisor visit.
