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Overall Experience
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I felt like the service gentlemen were knowledgable , courteous and professorial.
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Determined they could not get parts needed until Friday. (Was not happy about that). After further checking they were able to get parts and scheduled repairs for the next day (Thurs).
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He called in another technician because this was my 2 nd service call in 2 weeks. A new unit was installed 2 weeks ago and is not running correctly. Furnace shut down at 1:32 am and was not looked at until around 3 pm.
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Tucker is knowledgeable, courteous and a hard worker. He took the time to answer my questions in terms I can understand and he double checked the furnace (didn’t just rush out).
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Ramon was on time; professional; and went above and beyond in his service of our heating system! Send him our way every time!
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Josiah provided outstanding service and professionalism!
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I’ve never had to call for help since owning my house, but I was having some issues with my AC and called LBA. They sent someone out the same day and Ramon was the best! He was so helpful and respectful, and diagnosed my issues and got them fixed right away. He was also patient while I waited for my husband to respond, and was even so sweet to my cats. 10/10 recommend
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Robby was very professional-he listened to our concerns and found a solution. Excellent-
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Tried to find our leak. Was very through, answered our questions, was polite and gave us suggestions and relieved our fears of what it might have been. leak was in the toilets. Fixed and we would call you again if we needed plumbing help.
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Eli was shadowing Patrick while he inspected our AC unit because it was his first day. He was respectful of Patrick and myself and was knowledgable of his craft.
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Swapped out burner assembly for new one. Pilot light stayed lit. Thank you for choosing LBA
Need to do a duct clean along with blower motor clean
Dispatched for annual AC tuneup. At arrival system is operating. During the tuneup, I checked compressor, fan and capacitor. Also, during the inspection we checked pressures, static pressure, and temperature split. All components of the AC are all operating with manufacturer specs. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Bad stat. Replaced it, AC is up and cooling. Thank you for choosing LBA services!
We diagnosed his issue for bad airflow but he did not want to fix it. I should’ve charged a diagnostic fee but I didn’t know we had one until after
Airflow issue is the reason system is keeping up. Thank you for choosing LBA services!
Arrived to remedy a system that’s unable to keep up in the heat. Tested systems airflow and temperature split. Found that the system is cooling 18 degrees, when we only ask 20 out of it. Tested systems airflow and found that both cooling systems are operating with failing static pressure. Found that both systems fans are dirty and impeding the amount of air the system is capable of moving. Went outside and found bone condenser coil heavily impacted with debris and the other one wasn’t exactly clean either. Dirty condenser coils will impede the amount of cooling a system is capable of producing. Spoke with homeowner about solutions. Homeowner declined repairs at this time. Systems are operational upon departure.
For this job as I was doing my inspections the customer brought to my attention of a leak from his 3rd floor shower down to his basement. Gave him a quote on a shower valve that can be subject to change because he wasn’t ready to open the wall up. Also quoted on new prv and sump pump. Thank you for choosing LBA
Dispatched for annual AC tuneup. At arrival system is operating. During the tuneup, I checked compressor, fan and capacitor. Also, during the inspection we checked pressures, static pressure, and temperature split. All components of the AC are all operating with manufacturer specs. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Today the N.W. unit’s thermostat was blank when I arrived, I accessed the roof and discovered that the disconnect for the unit was on however there was no electricity to it. The breaker for this unit at the indoor breaker box was tripped. I reset the breaker and the unit returned to operation. I checked multiple items that would cause this breaker to trip and did not discover a cause. The system was cycled twice and I monitored it while operating for 20mins. There have been storms moving through the area. At the end of my diagnostics today another storm passed through. I let the staff know where the breaker is for this unit and that if this occurs again to let us know. Thank you, Jon Tech notes: Daiken packaged (nat gas), m/n DSG0600903DXXXAA, s/n 1708263563, DT 20 (71-51) Comp 10.06A (rated 16A), inrush amps Outdoor fan motor 1.2A (rated 1.4A), bearings good Outdoor fan capacitor 10.15uf (rated 10uf) Ecm blower motor 2.19A (rated 6A), bearings good Contactor: not pitte
