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I felt like the service gentlemen were knowledgable , courteous and professorial.
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Determined they could not get parts needed until Friday. (Was not happy about that). After further checking they were able to get parts and scheduled repairs for the next day (Thurs).
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He called in another technician because this was my 2 nd service call in 2 weeks. A new unit was installed 2 weeks ago and is not running correctly. Furnace shut down at 1:32 am and was not looked at until around 3 pm.
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Tucker is knowledgeable, courteous and a hard worker. He took the time to answer my questions in terms I can understand and he double checked the furnace (didn’t just rush out).
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Ramon was on time; professional; and went above and beyond in his service of our heating system! Send him our way every time!
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Josiah provided outstanding service and professionalism!
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I’ve never had to call for help since owning my house, but I was having some issues with my AC and called LBA. They sent someone out the same day and Ramon was the best! He was so helpful and respectful, and diagnosed my issues and got them fixed right away. He was also patient while I waited for my husband to respond, and was even so sweet to my cats. 10/10 recommend
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Robby was very professional-he listened to our concerns and found a solution. Excellent-
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Tried to find our leak. Was very through, answered our questions, was polite and gave us suggestions and relieved our fears of what it might have been. leak was in the toilets. Fixed and we would call you again if we needed plumbing help.
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Eli was shadowing Patrick while he inspected our AC unit because it was his first day. He was respectful of Patrick and myself and was knowledgable of his craft.
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Patrick was knowledgable and explained the needed repair/ maintenance on our AC. He was very professional. He’s also a really nice person.
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Dispatched for annual AC tuneup. At arrival system is operating. During the tuneup, I checked compressor, fan and capacitor. Also, during the inspection we checked pressures, static pressure, and temperature split. All components of the AC are all operating with manufacturer specs. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Proposed proper sizing to 3 ton system and gave a comprehensive load calc and CFM test. Also presented Aeroseal.
Arrived to do a performance maintenance. Set system for cooling. Measured the systems static pressure measured a temperature split between return and supply air. Found the system operating with more than double the static pressure the system is rated for. Reached out to a field supervisor to finish the diagnosis on the systems static pressure. Went outside and verified refrigerant levels. Verified operation of all electronic and mechanical components. Rinsed coil free of debris. Went back inside and checked interior of the furnace for cleanliness. Spoke with homeowner about the system. Air conditioning system is operational at this time.
Went for a maintenance call today. Static pressure is passing for system. Did replace filter for customer. All electrical components are passing for manufacture specifications. Fan motor on condenser is running close to max amperage. Temp split passes for system. Refrigerant levels are passing for system. No wear and tear on coil. System is up and running before leaving. Thank you for choosing LBA services-Johann
No answer on phone/invalid number. No answer at door.
Dispatched for AC not working, at arrival the system was running and had a call for cooling. Current system is an 3.5T. After getting a load calculation the current system is over sized for house. This is causing the unit to freeze. The duct work in the house is also sized for a 2.5 ton system. There is not enough air coming in to the unit to transfer heat. Thank you for choosing LBA services.
4-11-25 Performed AC tuneup and one heat pump split system See attached check out sheet. One discrepancy is that the air handler evaporated drain is supposed to have a trap and it does not and you can see the water bubbling in the drain line going to the condense pump Also, I needed a 10 foot ladder to do this tuneup Charles from the shop had to bring a ladder up to me and then I needed him to stay to help me maneuver the ladder and then take it back to the shop. He ran overtime on this so if there’s a problem get with me or Rick. I chose safety over him getting back to the shop and getting overtime
4-11-25 Performed AC check out and filter change a one Trane 40 ton cold deck unit Check blower wheel and greased Check blower motor and greased Check blower belts, good Check4 condenser motors and checked fan blades Motor rated at 4.1 amps running at 2.8 amps Check 4 compressor circuit A rated @ 31.3 running at 26 amps Circuit B rated @ 37.3 running at 27 amps Check checked all electrical components looking good. Cold deck is set at 57° currently the cold deck is at 58° Upon arrival, the economizer was operate Ambient temperature this morning was 55° Hose out the condenser coil Hose out the evaporator drains and P traps Hosed out the bottom area below the condenser coils Did visual inspection of all refrigerant piping did not say anything any oil Replaced Cold deck filters 16-20x25x2 Did filter replacement only,on the first and second floor hot deck units 8-16x20x2 4-20x20x2
Went for an AC tune up today. Changed the filter. Did a static pressure test, it passed. Temp split between the supply and return duct passed. Blower motor amperage passed and blower wheel is clean. Evaporator coil is clean, no rust. Outside unit is clean. Refrigerant pressures were off, due to the colder weather. Compressor and fan motor amperage passed. Capacitor passed as well. AC is up and running upon departure. Thank you for choosing LBA services!
Dispatched for AC tuneup on two systems. During the tuneup, check pressures, compressor amps, fan amps, and capacitor. Pressures are within manufacture specs. Compressor amps and fan amps were with in manufacture specs. The capacitors were rated at a 40 and a 45. The main system capacitor was reading a 26 and upstairs system was reading a 28. Replaced both capacitors. Thank you for choosing LBA services.
Emailed customer quote for duct cleaning as well as full system replacement
Evaluated systems to ensure safe operation after duct cleaning. Checked ductwork for each system and found it all needing cleaned. Found that each systems fan is heavily coated in debris. Found that the coil in the garage system is heavily impacted with debris. Based on the age and condition of the garage air handler would recommend replacement as well as duct cleaning.
Today the mechanical and electrical A/C mode functions were checked. This unit is functioning properly in A/C mode. The temperatures, amp draws, belt and bearings are all in their proper ranges. There was a metal rattle sound that was corrected today by tightening a screw on the unit’s frame. Thank you, Jon
