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Patrick is fantastic! He took the time to listen to our concerns and was patient in explaining what we had going on. A+ all the way!
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Fabian was great, explained what the issue was and went to work to fix the issue. Provided pictures on his finished work.
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John arrived right on time and found the problem. HVAC working great now.
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Dre was extremely helpful, courteous and personable. He represents your company very well.
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Patrick conducted a system check on the furnace and humidifier. He installed a safety valve and gave a very dry explanation of the work done.
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Helped explain everything that needed to be done and great customer service!
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Patrick was very thorough on his service call and explained all his findings as well as exactly the best furnace filters to buy!
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Tory came out Wednesday morning to replace an exterior faucet on our old (100+ years) house. He had to contend with solid stone walls, overgrown bushes and a scary basement, and even had to have a part brought out to him, which LBA cheerfully did. Through it all he was professional, informative and good-natured, and by that afternoon I was able to water my very thirsty just-planted trees. (I had the trees planted before I remembered I had no working faucet to hook a hose to, but Tory saved the day - and my trees.) Smart, capable and very nice, Tory and LBA will be my first call every time I need work done!
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I live in an OLD (100+ years) house with solid stone exterior walls and needed an exterior faucet replaced immediately so I could water the two new trees I had just bought and had planted before I remembered that our external faucet was non-functional! Tory came out right away, did the work, had to figure out workarounds due to the quirks of the elderly house (and even, at one point, needed to have a part brought out to him, which LBA quickly and cheerfully did.) AND he was smart and personable and nice, to boot! And my trees can now survive Kansas heat and grow tall. Yay, Tory! Highly recommend!
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Arrived for furnace check today. Static pressure is passing. Heat exchanger looks good. Carbon monoxide test was 0ppm. There is a good temperature rise. All electrical is in range. I replaced humidifier pad and made sure water was flowing with no leaks. System is running at departure. Thanks for choosing LBA.
Completed a comprehensive furnace tune-up to ensure safe, efficient, and reliable operation for the home. Work performed included: System Inspection & Safety Checks • Inspected heat exchanger for cracks, corrosion, and proper flame pattern. • Verified operation of all safety controls, including high-limit switch, rollout switch, pressure switch, and Completed a comprehensive furnace tune-up to ensure safe, efficient, and reliable operation for the home. Work performed included: System Inspection & Safety Checks • Inspected heat exchanger for cracks, corrosion, and proper flame pattern. • Verified operation of all safety controls, including high-limit switch, rollout switch, pressure switch, and flame sensor circuitry. • Checked venting system for proper draft, secure connections, and obstruction-free flue path. • Tested carbon monoxide levels at the supply, return, and flue to ensure safe operation. Burner & Combustion System • Cleaned burner assembly and verified prope
Customer called in needing sump pump battery looked at. Upon arrival, customer already replaced his failed battery. Customer installed new maintenance free battery. Customer didn’t switch over on the computer from maintenance to maintenance free battery. Once I did that, computer no longer beeping. Customer decided to renew his membership. Office will call customer to schedule tune up for his hvac system. Did inform customer if computer starts beeping again may need to replace battery with an OEM battery.
Completed furnace, maintenance and inspection. I cleaned flame sensor and wiped down furnace. I checked air pressure and temp splits. I tested components and amp draws. I performed three safety checks on the furnace. While checking out the inducer motor, I noticed that the inducer motor is over amping. The numbers I received while performing the safety checks were on the fringe of being outside of manufacture specs. I performed a visual safety check and found that the AC coil had been dripping onto the heat exchanger for the past six years. This has caused more damage to the heat exchanger than what is normal. There are a couple spots that look like holes in the heat exchanger. I brought out my supervisor to provide a second set of eyes. Supervisor is handling repair options for this visit. Furnace is running at departure.
Whole home duct cleaning and blower wheel cleaning sold for 2/20/26
The tape that was put on the newly installed return was falling off. I pulled off the loose tape and re-taped the seams. I also found some duct tape that was used on the indoor coil. I pulled that tape off since it was falling off the unit and re-taped those joints as well. I took a video with the system, running on high speed to show that there was no noise coming from the system. The air filter needs changed out ASAP..
Arrived to remedy an inoperable system. Performed diagnostic on the system and found that the fan motors bearings are failing. Found that the inducer is rattling and the bearings on that motor are failing as well. Found that the furnace fan is heavily coated in debris. Found that the evaporator coil is impacted with debris. Found that the thermostat is no longer relaying signal to create a call for heat. With homeowners approval replaced the bad thermostat. Showed homeowner how thermostat operates. System is operating upon departure.
Arrived for furnace visit today. Static is ok. Heat exchanger looks good. Carbon monoxide test was 0ppm. All electrical is in range. Blower wheel is collecting some dust. I replaced humidifier pad, and humidifier is working properly. System is running at departure. Thanks for choosing LBA.
Arrived for furnace check today. Static is passing. Heat exchanger looks good. Carbon monoxide test was 0ppm. All electrical is in range. Blower wheel is clean. Duct work is dirty. Call us when you’re ready to have them cleaned. Today I replaced the humidifier pad and you joined our Family Club! System is running at departure. Thanks for choosing LBA.
Performed plumbing inspection for customer. Found no immediate issues. Customer upstairs shower valve doesn’t work and Lav faucet hot side doesn’t work either. Customer mentioned they don’t use that bathroom. We did overhaul hvac system and also replaced water heater and water pressure.
Performed water heater flush for customer today. Customer was not interested in a whole home plumbing inspection. Customer does have couple of leaking faucets. Hot side for Lav faucet on the right side doesn’t work. Kitchen faucet is dripping. Did check water pressure and water pressure is 90psi. Per code water pressure should not exceed 80psi. High water pressure is an underlying issue that is causing leaks in faucets. Expansion tank also has failed. Educated customer on thermal expansion tank. Did provide estimates for customer.
Arrived to remedy a system that’s blowing cold air. Checked thermostat for fault codes. Did not find any recent fault codes. Went down to perform diagnostic on the furnace. Did not find any issue with the systems operation. Measured a temperature split and verified that the system is heating well within spec. Determined that the fan has been kicking on inbetween heating cycles, and with the fan speed set to maximum it would sound like the system is trying to run a heating cycle. Installed a metering orifice in the humidifier feed line and replaced the humidifier panel to keep the humidifier from leaking water. Performed a combustion analysis and ran the system for an extended period to ensure systems performance and reliability. System is functioning properly at this time.
When I arrived, the furnace was in a one hour lockout due to loss of flame. I reset the furnace and made the system restart multiple times. During one of the startups, the gas valve was delayed in opening its valve. Technician from before had the same issue. I double checked voltage to the gas valve from the main control board and the board was sending proper voltage to the gas valve. This left the gas valve being the culprit as to why the system was not heating properly. With customer approval, we replaced the gas valve under part warranty. I made the furnace restart multiple times and furnace is operating properly at departure. Spoke with customer about the type of filter they were using and how restrictive they are on airflow. Customer will purchase new filters that are less restrictive. I recommended using filters with the merv rating between 8 to 11.
Arrived to remedy a thermostat that won’t connect to Wi-Fi. Went through the normal steps to get it connected with no results. Reached out to Lennox tech support for assistance. Determined the thermostat is working properly but the T-Mobile router is not allowing connection. With the homeowner called T-Mobile to get help connecting to the homeowners router. T-Mobile stated they don’t have control over the router to deny or allow access to the homes Wi-Fi. At this I have verified that the thermostat will connect to Wi-Fi just not through the router provided. While checking the thermostat wiring at the furnace, to ensure replacing the thermostat will go smoothly, found that the inducer for the furnace is leaking exhaust condensation. Spoke with homeowner about this and with homeowners approval performed a furnace maintenance. Checked the furnaces heat exchanger and found that it is also leaking flue condensation. With both of these items on the cusp of being failed enough to make the sys
