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Andrew was prompt and courteous. He fully explained why he was there and what he was going to look for.
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Adam was prompt and courteous. He took all the time needed to explain what would be done and options for service.
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Steve is the best service tech we have had work on our heating and cooling system!! Thanks Steve!!
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Took care of re-wiring the Humidifier which was originally wired incorrectly.
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Great service as always- just wish the price was lower. Also was given a window of 8a-5p. Any narrowing of that would have been appreciated.
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The techs who that did our install today in extremely cold conditions should be commended for sticking with the plan until every T was crossed and every I dotted. The two who originally showed, and the 3rd who stopped by to troubleshoot, got our new furnace up and running and were nothing but pros the entire time. Great guys and great service.
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I have been a customer of LBA for many years. I consistently sign up for their maintenance program each year. Their technicians are always professional and courteous. Our technician today, Andy Snapp, provided one of the very best service calls we have ever had. He showed true concern and explained everything in detail about my system. The BEST.
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I appreciate the way Chad and Adam explained what is needed and, more importantly, why it’s needed—They are an analytical person’s dream.
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I read the report and it indicated that fan motors on both units were drawing near or over recommended amperage draws. Noted was that blower wheels/fans were dirty. It would make sense to me, that while onsite, the technician would call me for approval to clean then while onsite and thus prevent a future trip charge and reduce stress on the motor and help to extend blower motor life.
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Out today for leak into living room from bathroom above. Upon inspection discovered that there was a significant gap behind tub spout and shower wall, definitely allowing water to pass through. Tested drain by filling up and dumping tub three times, no leaks were detected at all. Recommended sealing tub spout as well as shower wall lining, and informed that if anything else persists just give us a call. Cleaned up work area did not collect. Thank you for choosing LBA services!
1/24/25 - Completed a light maintenance on one RTU and one mini split. The filters were washed and operation was tested. Overall, both units were in good condition, they were both running well, and there were no issues found at this time.
Completed light maintenance on all units
Installed furnace installers will return tomorrow and install ac and new return drop
Watched unit kick on and run. Unit is blowing out 120⁰ air with a return air of 70⁰. Watched system running for 30 min with no error codes or issues.
Went for a furnace inspection today. Did a static pressure test, it was at the max. Did a carbon monoxide leak test, there is a leak. Heat exchanger has water damage on it. The furnace is disabled. Thank you for choosing LBA services!
Replaced the heat exchanger and the heating control board. During these repairs I encountered several issues that are preventing the unit from returning to service. These items are the gas valve and the spark ignitor. I have spoken with Terri and received approval to replace both of these items. Due to the control board being non-functional these components were unable to be tested. Today after the control board was replaced these components were not functioning properly. Thank you, Jon Quote for replacing the heat exchanger and ignition module in the York package unit serial N1K2147950 marked as #1 serving the front areas of the store. Price includes the factory replacement parts and labor. Repairs covered by a one year parts and labor warranty.
Leaking co turn off customer turned it back on
Customer called for thermostat issue. It’s reading sensor fault and flashed replace thermostat. Advised customer on options, he is checking to see if it is covered by a manufacturer warranty and will call if further assistance is required.
Came out here for a heating tuneup. Upon arrival tested static static was good checked all other operations within the furnace. Everything else was running like it should clean flame sensor, replace filter, amps within the inducer and the blower motor We’re both good temperature split was good as well. Thank you for choosing LBA
Arrived to replace a contactor. The one to be replaced was installed because the factory one was damaged during diagnosing the systems previous issue. They installed a double pole 30 amp breaker instead of a double pole 40 amp breaker. Homeowner had a ruud representative out to ensure the system will continue to run throughout the cold weather. The rep said that the 30 amp breaker is not good enough for the systems operation. Installed the new breaker with a 40 amp rating. Started system up and verified voltage. System is operating properly at this time.
Arrived to install smart ac and pressure switch.
