Dre was extremely helpful, courteous and personable. He represents your company very well.
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Patrick conducted a system check on the furnace and humidifier. He installed a safety valve and gave a very dry explanation of the work done.
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Helped explain everything that needed to be done and great customer service!
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Patrick was very thorough on his service call and explained all his findings as well as exactly the best furnace filters to buy!
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Tory came out Wednesday morning to replace an exterior faucet on our old (100+ years) house. He had to contend with solid stone walls, overgrown bushes and a scary basement, and even had to have a part brought out to him, which LBA cheerfully did. Through it all he was professional, informative and good-natured, and by that afternoon I was able to water my very thirsty just-planted trees. (I had the trees planted before I remembered I had no working faucet to hook a hose to, but Tory saved the day - and my trees.) Smart, capable and very nice, Tory and LBA will be my first call every time I need work done!
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I live in an OLD (100+ years) house with solid stone exterior walls and needed an exterior faucet replaced immediately so I could water the two new trees I had just bought and had planted before I remembered that our external faucet was non-functional! Tory came out right away, did the work, had to figure out workarounds due to the quirks of the elderly house (and even, at one point, needed to have a part brought out to him, which LBA quickly and cheerfully did.) AND he was smart and personable and nice, to boot! And my trees can now survive Kansas heat and grow tall. Yay, Tory! Highly recommend!
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Thank Johann! I was running late and he gracious enough to wake on me. I was having thermostat issues or least that is what I thought what was happening. It was working well by the time Johann checked on it. Great service!
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Our experience with Johaan has been great. He is very professional and detailed.
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Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. Heat exchanger failed inspection. In the back where the tubes that are keeping carbon monoxide inside connects to the secondary has failed. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
11-21-25 Spoke to Gary on site The two Modine unit heaters on the east end of the warehouse are not heating. The blower motor is running on both units. Thermostat is in the center. East warehouse area. One thermostat operates both units. Both units are melted in the corner of the warehouse standard cage on a Ford truck does not work. We would need to use a narrow scissor lift to access the backside of the burner area. 32” I did access the front of the unit heaters. I found the draft safety switch on both unit were tripped The panel to access these safeties has been moved to the side so this is happened before. I did reset both safeties both units came on and are running at this time. I didn’t feel any bad from either one of the units and I did also go up on the roof to take a look at the flue cap. Both have a high wind cap on them that it’s in good shape. I spoke to Gary concerning what I found they’ll keep an eye on it. If they have other problems with the units, we will need to
Arrived for furnace check today. Upon arrival thermostat was not working properly. I got it figured out and is now working properly. Static is good. Heat exchanger looks good. Blower wheel is cleaning. There is a good temperature rise. All electrical is in range. I replaced humidifier pad. System is running at departure. Thanks for choosing LBA.
This task will be taking out the shower arm and rethreading the shower arm This task will be for replacing the drop ear behind the shower head
LBA will bill JCWW upon job completion, per pre-approval through JCWW
11-18-25 Classroom EG32 computer Lab2 and the server room AC system has frozen up. Found the blower wheel on the carrier furnace has blown apart and the motor is extremely hot Carrier serial 1201A12388 Ordered and picked up new blower wheel and 3/4 Hp blower motor with run capacitor. The OEM blower motor was not available in any of this stores locally and was also at least a week out. So we installed a non-OEM motor. This was my decision. Install all the new blower wheel and motor check for proper rotation and operation. System is working at this time.
Went for a maintenance call today for heat. Tested for static pressure system is passing when in heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Checked temp split and is passing. Cleaned flame sensor and pressure switch hose. Did notice biological growth in evaporator coil pan. Will recommend for a UV light to help prevent more growth. System is up and running before departure. Thank you for choosing LBA services-Johann
Went for a heat inspection on system. When inspecting heat exchanger did find heat stress and rust on eyelids as well for a crack on the heat exchanger. Did a combustion test and verified the cracked. Will red tag system and will not recommend to have on until heat exchanger replaced. Thank you for choosing LBA services-Johann
11/13/25 - Completed a full heating maintenance on two RTU’s. The filters were changed, the heat exchangers were checked, and proper operation was tested. Overall, both units were in good condition and they were both running well. The only issue found is that the larger carrier RTU has a worn AX49 belt that is also starting to crack, so it will need to be replaced.
Down stair bathroom was cleared before I arrived. Upstairs master bathroom cleared drain. Reccomended pop up assembly with bigger tailpiece if issue is reoccurring
I ran the system in heat and it trip the high limit. I check all components from the broad and everything was receiving the proper volts for everything to run. I found that the blower motor was not working. I tested for voltage at the blower motor and it was received the right voltage. This said the blower motor has failed in this unit and needs to be replaced. I sent info to Rick to email quote to Doug to be approved.
During maintenance today it was discovered that the blower motor capacitor in the west unit heater was underperforming. This capacitor was replaced with a new and tested capacitor. Thank you, Jon
Today heating maintenance was performed on two unit heaters and two rooftop units. The west unit heater was not operating when I arrived. This was corrected by cleaning the flame sensor which is part of the unit heater maintenance process. This unit also has an underperforming capacitor. Verbal approval was granted for it’s replacement that will occur today. Both rooftop units have a major deficiency with the east unit having multiple components that are recommended to be addressed. These were documented and forwarded for repair quotes. All filters were replaced today and checklists for the maintenance were completed. Thank you, Jon
