Dre was extremely helpful, courteous and personable. He represents your company very well.
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Patrick conducted a system check on the furnace and humidifier. He installed a safety valve and gave a very dry explanation of the work done.
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Helped explain everything that needed to be done and great customer service!
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Patrick was very thorough on his service call and explained all his findings as well as exactly the best furnace filters to buy!
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Tory came out Wednesday morning to replace an exterior faucet on our old (100+ years) house. He had to contend with solid stone walls, overgrown bushes and a scary basement, and even had to have a part brought out to him, which LBA cheerfully did. Through it all he was professional, informative and good-natured, and by that afternoon I was able to water my very thirsty just-planted trees. (I had the trees planted before I remembered I had no working faucet to hook a hose to, but Tory saved the day - and my trees.) Smart, capable and very nice, Tory and LBA will be my first call every time I need work done!
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I live in an OLD (100+ years) house with solid stone exterior walls and needed an exterior faucet replaced immediately so I could water the two new trees I had just bought and had planted before I remembered that our external faucet was non-functional! Tory came out right away, did the work, had to figure out workarounds due to the quirks of the elderly house (and even, at one point, needed to have a part brought out to him, which LBA quickly and cheerfully did.) AND he was smart and personable and nice, to boot! And my trees can now survive Kansas heat and grow tall. Yay, Tory! Highly recommend!
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Thank Johann! I was running late and he gracious enough to wake on me. I was having thermostat issues or least that is what I thought what was happening. It was working well by the time Johann checked on it. Great service!
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Our experience with Johaan has been great. He is very professional and detailed.
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11/13/25 - Completed a full heating maintenance on two RTU’s. The filters were changed, the heat exchangers were checked, and proper operation was tested. Overall, both units were in good condition and they were both running well. The only issue found is that the larger carrier RTU has a worn AX49 belt that is also starting to crack, so it will need to be replaced.
Down stair bathroom was cleared before I arrived. Upstairs master bathroom cleared drain. Reccomended pop up assembly with bigger tailpiece if issue is reoccurring
I ran the system in heat and it trip the high limit. I check all components from the broad and everything was receiving the proper volts for everything to run. I found that the blower motor was not working. I tested for voltage at the blower motor and it was received the right voltage. This said the blower motor has failed in this unit and needs to be replaced. I sent info to Rick to email quote to Doug to be approved.
During maintenance today it was discovered that the blower motor capacitor in the west unit heater was underperforming. This capacitor was replaced with a new and tested capacitor. Thank you, Jon
Today heating maintenance was performed on two unit heaters and two rooftop units. The west unit heater was not operating when I arrived. This was corrected by cleaning the flame sensor which is part of the unit heater maintenance process. This unit also has an underperforming capacitor. Verbal approval was granted for it’s replacement that will occur today. Both rooftop units have a major deficiency with the east unit having multiple components that are recommended to be addressed. These were documented and forwarded for repair quotes. All filters were replaced today and checklists for the maintenance were completed. Thank you, Jon
Took pictures of the replaced heat exchanger in service titan customer request
Today I did a full heating maintenance on 2 furnaces and 4 unit heaters. changed all filter took amp draws off all working components and took temp splits at this time all units are running as should. The southwest unit heating had to relight the pilot lite. And now it is running as should.
*)*(*)*)*)*)*)**(&(*))**(*()*)*) Parts delayed by Lennox will be shipped to shop11/11/25 *)*)*)*’gmggjgjgjjgjg*(&(*(*(*(*gh**g(gh Joe, During heating maintenance this year there were multiple units that have deficiencies. Below is a time plus material estimate for their correction. The time to source, pick up parts and perform the repairs is estimated to be between 6-8 hrs at a rate of $139 per hour. The materials for these repairs total $1,744.17. The time used to complete the repairs will be added to the material cost at the completion of the repairs. The gas valves listed below will more than likely be used however if (very small chance) there is an obstruction in the gas manifold in the units that is discovered when disassembled it will be cleared and the valve/s may not be used depending on need and subtracted from the material cost. An itemized list of material cost is listed below. Thank you, Jon ———————————————————————————————— Material cost listing p
Found a leaf blocking the burner from receiving gas so the flame would not reach the flame sensor. Pulled out the leaf and system ran as it should.
Returned to replace flame sensor. Installed new flame sensor. Also cleaned condensation cup. Cycled tankless few times and tankless fired up each time.
Today the system that serves the showroom was confirmed as having a second stage control circuit failure. The circuit was traced inside the rooftop unit and to the thermostat. I discovered that the thermostat wire that serves the second stage heat was tripping the transformer safety. This was confirmed by operating the system on second stage without the wire in place. A delay timer was installed to serve as the 2nd stage heat thermostat wire and was set on a ten minute delay. The system was operated after the rewire and is functioning properly. The thermostat programming was changed to single stage heating and the second stage heat thermostat wire was removed. It does now cycle between 1st stage and second stage heating via the newly installed delay. Thank you, Jon Tech notes: Trane s/n 22051492JA
Completed furnace, maintenance and inspection. I cleaned flame sensor, spark igniter, and wiped down the furnace. I checked amp drawers and components. I tested airflow and temp splits. I changed our air filter and humidifier pad with customer provided filter and pad. I tested for carbon monoxide and inspected heat exchanger. Furnace is operating within manufacture specifications at departure.
Returned to perform previous proposed work. Customer wants me to look at her toilets. They seem to run when they shouldn’t. Discovered that all fill valves are overflowing into flush valve. This can be caused by high water pressure. Main floor toilet is the one having the most issues with fill valve. Recommended replacing fill valve. Customer had me look in basement bathroom and found additional water leak. Also found expansion tank to be have failed as well. After thorough discussion with customer about repairs, customer decided to move forward with water line repairs above basement bathroom ceiling and replace fill valve in main floor toilet. Will replace expansion under workmanship warranty. Expansion tank was not properly supported and was not pressured to house pressure causing it to prematurely fail. Went ahead and started by replacing main entrance valve, new prv, and added boiler drain. Also replaced expansion tank and set tank to 75psi to match new house pressure. Set prv to 7
Quote to replace the heat exchanger and the inducer motor mounting bushings on the York package unit serial N1G3956095. The heat exchanger is rusted through at the seams. The inducer motor mounting bushings are missing from a previous inducer motor replacement. Price includes the factory replacement parts and labor. Repairs covered by a one year parts and labor warranty. The parts are currently in stock locally and the repairs can be made as soon as possible with the approval of this quote. Note: the inducer motor and wheel will have to be removed to replace the missing bushings. There is a risk of the mounting studs and or the wheel being damaged during removal. If these parts are damaged and not reusable these repairs will be quoted separately.