Patrick conducted a system check on the furnace and humidifier. He installed a safety valve and gave a very dry explanation of the work done.
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Helped explain everything that needed to be done and great customer service!
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Patrick was very thorough on his service call and explained all his findings as well as exactly the best furnace filters to buy!
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Tory came out Wednesday morning to replace an exterior faucet on our old (100+ years) house. He had to contend with solid stone walls, overgrown bushes and a scary basement, and even had to have a part brought out to him, which LBA cheerfully did. Through it all he was professional, informative and good-natured, and by that afternoon I was able to water my very thirsty just-planted trees. (I had the trees planted before I remembered I had no working faucet to hook a hose to, but Tory saved the day - and my trees.) Smart, capable and very nice, Tory and LBA will be my first call every time I need work done!
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I live in an OLD (100+ years) house with solid stone exterior walls and needed an exterior faucet replaced immediately so I could water the two new trees I had just bought and had planted before I remembered that our external faucet was non-functional! Tory came out right away, did the work, had to figure out workarounds due to the quirks of the elderly house (and even, at one point, needed to have a part brought out to him, which LBA quickly and cheerfully did.) AND he was smart and personable and nice, to boot! And my trees can now survive Kansas heat and grow tall. Yay, Tory! Highly recommend!
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Thank Johann! I was running late and he gracious enough to wake on me. I was having thermostat issues or least that is what I thought what was happening. It was working well by the time Johann checked on it. Great service!
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Our experience with Johaan has been great. He is very professional and detailed.
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Robby was great. He knew exactly what the problem was and had my AC running in no time. I am a new customer and will continue to be a customer. Thanks!!
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Went over options with full systems as well as tankless water heater .
Steve needs to return. This is on a building automation Johnson control system that needs worked on so all rooftop units can run as they should be.
Today the bearing replacements were completed. In addition to this the showroom rooftop unit received a new belt. During the replacement of the blower wheel bearings there was a stripped set-screw and one of the bearings was rusted to the shaft. Chase was notified about these setbacks. They both were addressed today for the purpose of completing the bearing replacements. The bearing replacement was successfully and the unit is back in service. The original estimate is below for reference. Thank you, Jon —————————— Chase, The bearings were not reliably available locally. The replacement bearings will be sourced directly from the manufacturer. The shipping time will be 3 to 5 business days. They are currently in a warehouse in Iowa. Below is the estimate for the repair. This is a time plus material estimate for the replacement of the Blower Wheel bearings in make-up air unit #1. The materials for this repair will be $334.14. The time to complete this repair
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Checked systems heat exchanger to ensure proper venting of flue gas. Performed an electronic gas leak search. Verified operation of the humidifier. Found that the feed line for the humidifier is leaking water in the basement. Furnace and humidifier are operational at this time.
Arrived for furnace check today. Heat exchanger looks good. Carbon test was 0 ppm. All electrical is running good. Blower wheel is clean. Humidifier is working and ready for winter. I replaced filter today. System is running upon departure. Thanks for choosing LBA.
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan for heating and cooling is collecting dust. Checked systems heat exchanger to ensure proper venting of flue gas. Performed an electronic gas leak search. Verified operation of the humidifier. Replaced the humidifier panel and furnace filter. Furnace and humidifier are operational at this time.
10/10 Warranty AHRI-216776280 installed new full system
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. All components of the furnace are with in range of manufacture specifications. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Filter change. Due to some vague advice she had bought the wrong product
Replaced two shower cartridges. Restoring hot water to showers.
Today when I arrived it was relayed to me that there was a loud noise coming from the make-up air unit in the warehouse that is closest to the office. I diagnosed a failed blower wheel bearing inside this unit. The blower wheel was checked for balance and that all of the fins were attached and not damaged. The bearings were measured and the manufacturer was contacted to confirm the bearing sizes. I sourced the new bearings and will send an estimate for the repair via email to Chase. Currently the unit has been turned off to protect the blower wheel from further damage. Thank you, Jon Tech notes: Rupp ram-m-20//J# 4883118
10/6/25 - Completed a full heating maintenance on four RTU’s. The filters were changed, the heat exchangers were checked, and proper operation was tested. Overall, all units were in good condition, they were all running well, and there were no issues found at this time.