Michael was polite, knowledgeable, and honest. Hard to find in this industry. We appreciated the awesome service.
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LBA was prompt, courteous and thorough in the job.
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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A very short time between my call and the arrival of your specialist. He was efficient, courteous, and knowledgeable.
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Overall Experience
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Overall Experience
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I found the drain to be clogged at the end of the drain pipe. I flushed the line with a pitcher of water. Then tested the zoning board, the zoning board is operating properly however the main floor damper does not close. I will build two quotes one for the damper that is not working and one for all three dampers.
replaced motor and blade for unit #5 found with wobble unit now operating well with the correct amperage.
Arrived to find system operating properly. Performed test to get the breaker to trip did not get the breaker to test. Also looking at all wires and safety switches did not find a fault. Unit is cooling at this time.
Women’s room left stall clogged again , I augured stool , and flushed , tested with paper several times it reclogged every time , i physically felt inside trapway and removed a inkpen from the toilet , retested toilet several times , flushed good every time
Upon arrival customer took me to the basement and had us run cable through drain line . I ran 95’ of cable with root cutter. And treated drain with root destroyer. Checked operation.
Put bottle of drain treatment by main door. How to use, put one full cap in drain let set overnight then rise the next morning.
Arrived to find HVAC system operating properly. Performed test on all plumbing systems. Found a fault in the floor drain down stairs. Plumber will be coming out Wednesday the 25th to do the repairs that are needed. Will be returning tomorrow Friday the 20th to drop off drain treatment. Drain is not operating properly at this time.
We performed the full maintenance today. Washed coils and economizer filters and replaced the filters. I checked capacitors, contractors, belts, pulleys, and temp splits. The rtu's are operating properly at this time.
Upon arrival found unit covering gym hallway for the school had frozen up found unit with 27 degree split and 2.0/4.0 blower amps washed evaporator coil and tightened motor pulley to increase blower speed now operating with 24 degree split with 3.1/4.0 blower amps if problem persists can investigate duct work.
Upon arrival found unit #5 covering offices and gift shop with condenser fan wobble found motor bearings with no play and motor not overamping gave customer bid to replace motor and blade to verify there is no play may need to mount additional brackets if problems persist.
I arrived to find a fault in the voltage enhancement system of the main air conditioner. We were out here in July for the same issue. I noticed that the wires were missing insulation and the terminal connectors were very lose causing the wire to burn up. I replaced the wire and the main component in the voltage enhancement system. Jeffery signed up for our maintenance program in order to stay on top of these issues.
Checked the Trane Rtu #4 after the customer reset the tripped breaker on the low voltage transformer this morning. Checked the low voltage for a short condition. Found the thermostat wire to the EMS rubbed thru at the #1 compressor suction line. Insulated the wire at the rub thru and secured the wire to prevent future issues. Started the unit and verified operation from the EMS. Took pictures of the rub thru and emailed them to David Hughes per his request.
Upon arrival the customers floor drain in the downstairs basement was backing up with clear water. I test to see if the main line was backing up by flushing the toilets and running water in the house. After knowing it wasn’t the main line I cabled the floor drain and pour gas of water down it. Everything tested good.
Repair refrigerant leak at compressor discharge line. Replace liquid line filter driers. Pressure test system, no leaks detected during pressure test. Evacuated system and recharge unit to manufacture specs. Found inner condenser coil plugged with dirt causing system to shut off on high pressure. Split condenser coil and cleaned. The unit is cooling fine now the temperature split is 20*.