Kept us updated on arrival time and thoroughly explained all options.
Overall Experience
Quality
Price
Convenience
Tech is friendly, and knowledge. Answered my questions clearly.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
LBA was very quick to respond on a weekend evening. Andrew did a great job diagnosing and explaining the problem. He put in a temporary fix and returned later to make the permanent repair. I've used several HVAC companies over the past several years. LBA is definitely the fastest to respond and the easiest to work with. I'll stick with them from now on.
Overall Experience
Quality
Price
Convenience
Furnace quit at 3:00 PM on Sunday, 29 Dec. Called LBA, expecting a long cold night waiting for Monday service. However, the on-call technician, Andrew, arrived a short time later. It took him a couple of hours to diagnose the problem and put a temp fix in place, with a promise to return Monday with the parts to make a permanent fix. Fabulous service. Great Technician.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Customer wanted several options for replacement of a single 50 gallon gas hot water heater in basement. Also customer needs P3 for two system, collecting for one today and remainder upon services. Installation of double water heater system needs scheduled for Tuesday and customer needs made aware of scheduling. Cost after P3 added $6473.60 to be collected
Arrived to find flu clogged. Cleared flu and performed safety testing. Unit is now operating properly at this time. Visit is covered under warranty.
Upon arrival the customer was having a sewer smell in the downstairs warehouse next to the main line stack. After investigation we determined that the smell was coming from the sewage tank. Suggestions they should put a fan on the tank.
Faucet won’t shut off in women’s public bathroom in ware house. This is an A A faucet wall mount. Hot stem has failed. Called around for a stem and couldn’t find one in town. Will have to order. We could replace faucet and have back in service today. I gave option to maintenance. They decided to order part themselves. They also took me to the basement where the brake room is and are backing up from floor drain under ice maker. I removed p-trap under sink and ran small sewer machine. I ran all the cable in machine. Reinstalled p-trap and checked for leaks and operation. Sink draining.
Upon arrival I found that the safety system was intermittently failing. After speaking to the customer about several options customer chose Band-Aid repair and he is going to get back to us on completing platinum repair. Completed Band-Aid repair cleaning the flame rectification Sensor.i found that safety system has been damaged by water recommend making platinum,repair to rebuild the safety system. After starting bandaid repair customer came down and explained to me he would like to do the platinum repair I then therefor proceeded to rebuild the entire safety system and the air movement voltage enhancement system. The furnace is now running within factory specifications. Will not need service until spring.
Arrived on site to address lack of heating on one half of bldg. Upon investigation of situation, three of five units' controllers stated no communication with indoor/outdoor humidity sensors, air quality sensor, and no communication with the economizers. Two units reported shutdown due to limit. Far SW unit was also locked out due to fire alarm. Units were reset and observed for safe operation. Units do not appear to have been set up properly during original installation. Recommend controller setup during scheduled maintenance later this month. All units are operating properly at this time. PO# 3600222883
Today I completed your annual heating tune up, I checked all safety and electrical devices to ensure your system is running safely and efficiently, I cleaned system and performed combustion analysis, checked for proper heating transfer, everything tested as it should at this time, thanks for choosing Lba, Eli
Check unit for home department for no heat. Found unit shutdown due tripped smoke alarm. Smoke alarm is located inside units return air cabinet. Reset somke alarm and checked heating operations. The unit is heating normally now. The system smoke alarm is wired into a fire alarm system. Recommend having fire alarm company replace smoke alarm. UNIT INFO: MODEL# ZR060N08P2HZZ40003A SERIAL # N1C6474540
Mop sink not draining. I removed a 3 inch 90 and ran auger both ways on clogged cast iron waist line. Reinstalled 90 and checked drainage. Then ran p-trap on mop sink with auger. Blockage is do to not enough grade on pipe. Augering temporary solution true fix Is to add grade 2 existing piping.
Upon arrival right hand faucet in men’s restrooms was running. The left faucet and the center faucet leaked at spout nut. Performed fixture rejuvenation on all 3 faucets replacing leaking seals at spouts and in the right hand faucet stem. Ceramic discs looked to be in good shape.
this is to clear up 2 projects when should be one!
Upon arrival I spoke with Doug he said rtu-4 was not communicating back. After diagnosing the unit I found one of the fuses that provides the low voltage power was tripped. I replaced the fuse and it began to operate properly with no issues.
Upon arrival I spoke with the head nurse. He explain the north east unit was not working. When I got on the roof and inspected the unit I found the control board stating “ supply air motor overload “ and “ high limit switch openâ€. I reset the unit and it turned on and began to operate properly, the blower motor is rated to pull 6.8 amps and is currently pulling 4.0 amps. The temp split is rated for 35-55 and the current temp split was 41°.
Checked all operations in the heating mode. Cleaned out housing of furnace and performed a combustion analysis. Customer explained that sometimes the thermostat would read 66° when it was set on 70 and the Furnace was operating while it said that. Was never able to get this issue occur at this time. customer wanted to replace the thermostat at this time. Installed new Aprilaire thermostat. Tested all operations after repair Equipment is now operating within factory specifications.
Upon arrival the rooms 210 and 211 were backing up into the shower drains. This time I pulled the toilet in room 210 and cable the line all the way out 100 feet. About 5 to 10 feet out the water started to drain but I still did bring back any debris. I rest the toilet and began running water in both rooms. Everything tested good.