Dre was extremely helpful, courteous and personable. He represents your company very well.
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Patrick conducted a system check on the furnace and humidifier. He installed a safety valve and gave a very dry explanation of the work done.
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Helped explain everything that needed to be done and great customer service!
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Patrick was very thorough on his service call and explained all his findings as well as exactly the best furnace filters to buy!
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Tory came out Wednesday morning to replace an exterior faucet on our old (100+ years) house. He had to contend with solid stone walls, overgrown bushes and a scary basement, and even had to have a part brought out to him, which LBA cheerfully did. Through it all he was professional, informative and good-natured, and by that afternoon I was able to water my very thirsty just-planted trees. (I had the trees planted before I remembered I had no working faucet to hook a hose to, but Tory saved the day - and my trees.) Smart, capable and very nice, Tory and LBA will be my first call every time I need work done!
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I live in an OLD (100+ years) house with solid stone exterior walls and needed an exterior faucet replaced immediately so I could water the two new trees I had just bought and had planted before I remembered that our external faucet was non-functional! Tory came out right away, did the work, had to figure out workarounds due to the quirks of the elderly house (and even, at one point, needed to have a part brought out to him, which LBA quickly and cheerfully did.) AND he was smart and personable and nice, to boot! And my trees can now survive Kansas heat and grow tall. Yay, Tory! Highly recommend!
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Thank Johann! I was running late and he gracious enough to wake on me. I was having thermostat issues or least that is what I thought what was happening. It was working well by the time Johann checked on it. Great service!
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Our experience with Johaan has been great. He is very professional and detailed.
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Completed furnace, maintenance and inspection. I cleaned flame sensor, spark igniter, and wiped down the furnace. I checked amp drawers and components. I tested airflow and temp splits. I changed our air filter and humidifier pad with customer provided filter and pad. I tested for carbon monoxide and inspected heat exchanger. Furnace is operating within manufacture specifications at departure.
Returned to perform previous proposed work. Customer wants me to look at her toilets. They seem to run when they shouldn’t. Discovered that all fill valves are overflowing into flush valve. This can be caused by high water pressure. Main floor toilet is the one having the most issues with fill valve. Recommended replacing fill valve. Customer had me look in basement bathroom and found additional water leak. Also found expansion tank to be have failed as well. After thorough discussion with customer about repairs, customer decided to move forward with water line repairs above basement bathroom ceiling and replace fill valve in main floor toilet. Will replace expansion under workmanship warranty. Expansion tank was not properly supported and was not pressured to house pressure causing it to prematurely fail. Went ahead and started by replacing main entrance valve, new prv, and added boiler drain. Also replaced expansion tank and set tank to 75psi to match new house pressure. Set prv to 7
Quote to replace the heat exchanger and the inducer motor mounting bushings on the York package unit serial N1G3956095. The heat exchanger is rusted through at the seams. The inducer motor mounting bushings are missing from a previous inducer motor replacement. Price includes the factory replacement parts and labor. Repairs covered by a one year parts and labor warranty. The parts are currently in stock locally and the repairs can be made as soon as possible with the approval of this quote. Note: the inducer motor and wheel will have to be removed to replace the missing bushings. There is a risk of the mounting studs and or the wheel being damaged during removal. If these parts are damaged and not reusable these repairs will be quoted separately.
Completed furnace, maintenance and inspection. I checked amp draws and tested components. I tested airflow and temp splits. I cleaned flame sensor and wiped down furnace. Furnace is operating within manufacture specifications. The humidifier had overflowed water down onto the furnace, so I turned down the amount of water coming through to avoid the humidifier from ruining components in the furnace. I checked out the components that the water had dripped by and the components were fine.
Today I tested system #2 for the front portion of the building. I found the system was cutting out on low pressure and not allowing it to run correctly. I took the pressure and found this system has lost nearly all of its R22. Due to the age of this equipment and not warranted after working on a R22 system. At this time I have sent Rick information for replacement
*(*)*)*))*)*)*)*)*)*)*))*)*)*)*’ 3hrs labor includes diagnostics, sourcing parts and writing estimate *)*)*)&)&)&)&)*)*)&))&*))*)*)**)*)*)*)*)*)*)*)*)*))*)*)*)*))* Today I arrived and accessed the roof. There were 3 rooftop units that did not function during the heating maintenance performed on the 30th of October. Units #5, 8 and 10 were diagnosed. Unit’s #4 and 7 were confirmed to have stretched belts that have worn into their pulleys and have been slipping. Unit#5 (s/n ending 00846) has a blower contactor that has failed. The 24v control voltage was off on an internal fuse. The motor wires are scorched at the contactor. A new contactor and minor wire repair is recommended and the restore operation of this unit. Unit#8 (s/n 00847). This unit is following it’s ignition cycle however when the gas valve receives proper voltage from the control board it is not allowing gas through to the orifices. Unit#10 (s/n 00783) This unit is presenting the same symptoms as
Today I did a full heating maintenance I changed all filters took amp draws off all working components took temp splits in my return and supply’s… I did find today on unit ending in serial number 92JA Stage 2 heating trips transformer need further diagnostics. All other units working as should at this time.
Customer called in about disposal making loud noises. Upon arrival, turned disposal on and made clanking noises. Looked inside disposal and disposal is rusting out and there’s a hole on side of disposal. Informed customer we need to replace disposal. Gave customer several estimates and customer opted for 3/4HP Disposal. Removed and disposed of old disposal. Installed new insinkerator 3/4HP Disposal. Also installed new tubular p trap and replaced disposal collar as well. Checked for leaks and no leaks detected. 1 year parts and labor warranty. 10 year manufacture warranty
11-5-25 Classroom W116 has no heat Patrick and I checked out the unit found that the thermostat is failed and installed a new thermostat cycled the system is working at this time. Classroom W125 has no heat. Set the thermostat for heat, we got up on the roof and found the RTU unit was running in both AC and heat. However, the burns were not coming on. First thing I did was check the heating system. I found a spider web in the burner orifice. Remove the the web tested the burner system upon the roof. System is working properly there. We then tested the thermostat by isolating the system from the thermostat and we found that the thermostat is the problem bringing an AC and heat on at the same time. They are gonna pick it up and install new thermostat. For now what I did was I disconnected the Y1 wire at the RTU so the AC does not run once they replace the thermostat they’ll reconnect that wire.
Customer called in to get quote to have a backwater device install for sewer system. Customer mentioned that Johnson County will cover the cost of installation. We will need to pull permit and have it inspected by Johnson county. Quote will cover the cost of cutting out concrete, removing concrete, installing backwater device, have it inspected, and pour back concrete. Customer will get an additional quote per requirement of Johnson county.
Dispatched for no heat and issues with thermostat After a thorough inspection of the whole system it was found the power was feeding back to the ecobee and fried the board in the ecobee thermostat The remedy to fix this issue was to eliminate the current thermostat wiring and make the thermostat wireless. This required a Honeywell 8000vision pro stat, an equipment module interface, and a red link gateway to allow access to the internet. After multiple test the system is operating. Tested all modes cool, heat, fan and the humidifier setting. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
10/30/25 - Completed a full heating maintenance on ten RTU’s. The filters were changed, the heat exchangers were checked, and proper operation was tested. First off, units 4 and 7 had loose AX58 belts, it would be recommended to replace them, but they were still functioning at this time. Next, unit 5 was not operating at this time, nothing would come on, no heat or blower. This could be a thermostat issue or a different electrical issue, it will need to be diagnosed further to determine the problem. Lastly, units 8 and 10 were both not heating at this time. They both would try to ignite, then nothing would happen, both units would then lock out after three failed ignition attempts. They will both need to be diagnosed further to determine the problem. Overall, these were the only issues found, all other units were in good condition, and they were running well at this time.
10-30-25 UponArrived, spoke to Julio and Roy. Not much time after I got there JCI tech showed up. The energy management system was still down, after some time located the voltage problem or glitches. Found the control board for the baseboard heaters along the windows was locked out and causing the system to go down. Once we reset the board the system did come online on the laptop. The board for the baseboard heaters is in the electrical panel below the breakers for the baseboard heaters behind a panel. The system did stay running for now The JCI tech has been out there multiple times, he has changed boards in the VAV boxes so the repair above may not be the only issue going on here. They are two different types of control signals going through the systems and there may be an issue with the similar boards and signals glitch. They did recommend replacing or update the controls. I did drop off a picture of the LED read out that’s blank in the electrical panel that feeds the lights ou
