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Overall Experience
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Chase was very thorough in explaining the vent cleaning process. We will definitely be using LBA for future HVAC needs.
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The LBA crew just finished our total replacement with new heating, a/c and duct cleaning. Cannot say enough how pleased I (we, my family) am/are with the knowledgeable techs, Scott our advisor and the install crew today. Thanks so much! Also, the unexpected touch of providing space heaters the last 2 evenings was extremely appreciated. You've got a new lifelong client
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When I get exemplary service that goes above and beyond, I always like to share with y'all. Contacted a handful of local firms, some showed, couple just had crazy schedules. Tues am their tech arrived and listened to the symptoms I've been dealing with the last summer and winter, diagnosed what I had a feeling was the problem since this Heil system started faltering. Long story short, holes in the heat exchanger which meant system was down for good. For people who don't understand, you cannot run a heater with bad exchanger as that is potentially deadly, meaning we were living pioneer style lol. Pricing was considerate, not blue sky but not cheapest in town, included several extras we desperately needed. The post I made to LBA Air Conditioning, Heating & Plumbing : Your crew just finished our total replacement with new heating, a/c and duct cleaning. Cannot say enough how pleased I (we, my family) am/are with the knowledgeable techs that found the problems, Scott our advisor and the install crew today. Thanks so much! Also, the unexpected touch of providing space heaters the last 2 evenings was extremely appreciated. You've got a new lifelong client
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As always with LBA, Tech David Wilson was prompt, professional and very informative.
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David was great. He checked the water flow throughout the house after turning the water back on. He explained how to change the filter on the sediment filtration system.
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Sam your repairman was very polite and answered all of our questions. he was on time and very helpful made repairs and cleaned up area he work in spotless.
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Overall Experience
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Checked all operations in the cooling mode and inspected the furnace filter. Checked static pressure and found it passed. Checked all electrical components and found the capacitor was failing. We also recommended an extensive coil cleaning. Upon customer approval we replaced the capacitor and did an extensive cleaning. System is operating properly at this time.
Inspection and water quality test. Gave options for water softener.
Called all the phone numbers listed in his account but was unable to reach either homeowner. I left a voicemail on the wife’s cell number. The husbands cell phone was forwarded to his law office so it’s possible they are out of town maybe? I will follow up with them on Monday.
Unclogged toilet. Thanks for choosing LBA Jason S
Arrived at the customers home for an AC maintenance. I put the system into cooling mode and began by checking static pressure. Static pressure failed at this time. I continued my inspection of the electrical components as well as the blower wheel. I found the blower motor to be running at high amps and the blower wheel to be dirty today. I moved to the outdoor unit and checked all electrical components which were within spec. I did not check the refrigerant levels per the customers request. I brought the issues and options to fix to the customer and he decided not to do the repairs today, and would rather put the money towards a new system in the future. System was running when I left.
4/25/24 - Completed a full cooling maintenance on one split system. Filter was changed, cleaned unit, took temperatures, and took amp draws. Overall, the unit was in good condition, it was running well, and there were no issues found at this time.
Arrived today for an A/C tuneup. Checked all working and electrical components and found that the static pressure was failing. Bryan was ok with field supervisor coming out to diagnose. The system is 2 years old, the furnace and ac were both working properly. Homeowners were not home at the time of completion, Bryan said it was ok to sign off for.
Arrived at the customers home for the annual AC maintenance. I put the system into cooling mode and began by checking static pressure. Static pressure was passing at this time but i was unable to get CFM counts do to the lack of access. I checked the electrical components which were all within spec. I inspected the blower wheel which was in good condition at this time. I performed a temperature split between the return air and the supply air, we were getting a 16 degree split. I moved to the outdoor unit and checked all electrical and refrigerant levels, all levels were within spec at this time. Only issues found today was a dirty outdoor coil. Brought the issue to the customer and proposed an extensive coil clean. The customer opted to have the extensive coil clean done today. System was running properly when I left.
Upon arrival I put the system into cooling mode, and found the static to be failing. I replaced the filter with a customer supplied filter and adjusted the blower speed from High (factory) to Medium High and static was passing. I checked all electrical levels and blower wheel, everything looked good at this time. I moved to the outdoor unit. Outdoor unit is critically charged with refrigerant, went through the codes on the circuit board and found the evaporating temp to be within spec. I checked the compressor current amps and found them to be within spec as well. I performed an extensive coil clean today, and the system was running when I left.
Upon arrival the customer explained they were interesting in having new smart thermostats installed in their home. They have a zoning system. Two zones are on the main floor and 1 zone for the 2nd floor. I gave them estimates for 1 smart stat vs. 3 smart EcoBee Pros with a 20% discount. Customer wanted to discuss with his wife and get back with us. We will set a follow up to call in a couple of days if we haven’t heard back from them. Took payment by card for the Trip Fee of $120.00.
