Response from LBA Air Conditioning, Heating & Plumbing:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Patrick’s was polite, showed me clearly damage to my system. He explained problems and helped me figure out solution for them.
Response from LBA Air Conditioning, Heating & Plumbing:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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He clearly explained what my options were and cost.
Response from LBA Air Conditioning, Heating & Plumbing:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Zero stars… but looks like I am not the only one who thinks this. Are you kidding me? So we were initially told 11400 for the whole thing, then 7270 for the whole thing after Dre talked to the owner. And now getting an invoice for 16k? Holy cow. All of this for an air conditioner system that you put in 4 years ago. We trusted you. We have been told over and over that your company didn’t have the technology to know about this static… if you dont have the knowledge you should never offer a service. That is on you. I expect a system that runs with my house and I paid for that 4 years ago. I would expect a company to want to honor this. I am floored that your company, one that I trusted would install something then come back and say that they didn’t understand what they were putting in. I am beyond disappointed. I have asked to speak to the owner.. the one that Dre spoke to. I want to know if this is what he stands for. I have seen reviews… they are all saying the whole thing. I work very hard for my money. I work 4 jobs, as a teacher it is the only way, and then when a company such as yours does this. I don’t understand how people can do this. This should be fixed. One way or another and we shouldn’t pay a dime. This is on you. Sincerely, Julie O’Brien
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Steve is our service person and does a wonderful, quick, accurate job everytime he is here.
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Robby was great. Appreciate the candor.
Response from LBA Air Conditioning, Heating & Plumbing:
Your kind words mean a lot to us. Thanks for the positive feedback.
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Scott thoroughly checked the pressure and explained what he was inspecting and the explained what deficiencies he was looking for
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Ren fully explained the process and consistently asked if there were any questions from me.
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Upon arrival I began the AC tuneup. First, I did a static pressure test. This system is rated for a maximum static pressure of .5. When I tested the system it was reading at .64. I did recalibrate the blower motor so it is now set for the 4 on AC the system has. I checked the running amps on the blower motor which was reading a little higher than I would like to see it. It is amping higher because of the dust/debris build up over the past 5 or 6 years. I would recommend having the blower wheel cleaned at your earliest convenience. The capacitor for the blower was good at 98%. Next, I went to check the outdoor condensing unit. The running amps on the compressor were within specs. The fan motor running amps were extremely low, so I tested the dual run capacitor outside and the compressor side was within specs but the fan side the cap has failed and should be replaced asap. The refrigerant charge looked good and the temperature split in the home is at a nice 19 degree split. If you have a
9/13/24 - Completed a full heating maintenance on ten RTU’s. Filters were changed, heat exchangers were checked, and operation was tested. The only issues found were that unit 1 needs a new A39 belt, unit 4 needs a new AX43 belt, and unit 6 has a bad inducer motor that needs to be replaced. Overall, all other units are in good condition, they are all running well, and there were no further issues found at this time.
9-12-24 Classroom W212 Air-conditioning system is not working and when it is running, it’s real loud. Found the condenser motor has bad bearings and is locking up. Ordered and picked up new motor Patrick and Doug helped me install it. Working at this time
Customer has lost trust in us, out yesterday for an a/c tune up , upon completion the compressor has somehow grounded out
I had a warranty call today. The customer explained that the compressor would not turn on. The breaker kept tripping. After ohming out the compressor I noticed that it was grounded. Thank you for choosing LBA Services.
100k btu, 80% Furnace and humidifier sold for 9/12/24
