Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tory came out Wednesday morning to replace an exterior faucet on our old (100+ years) house. He had to contend with solid stone walls, overgrown bushes and a scary basement, and even had to have a part brought out to him, which LBA cheerfully did. Through it all he was professional, informative and good-natured, and by that afternoon I was able to water my very thirsty just-planted trees. (I had the trees planted before I remembered I had no working faucet to hook a hose to, but Tory saved the day - and my trees.) Smart, capable and very nice, Tory and LBA will be my first call every time I need work done!
Overall Experience
Quality
Price
Convenience
I live in an OLD (100+ years) house with solid stone exterior walls and needed an exterior faucet replaced immediately so I could water the two new trees I had just bought and had planted before I remembered that our external faucet was non-functional! Tory came out right away, did the work, had to figure out workarounds due to the quirks of the elderly house (and even, at one point, needed to have a part brought out to him, which LBA quickly and cheerfully did.) AND he was smart and personable and nice, to boot! And my trees can now survive Kansas heat and grow tall. Yay, Tory! Highly recommend!
Overall Experience
Quality
Price
Convenience
Thank Johann! I was running late and he gracious enough to wake on me. I was having thermostat issues or least that is what I thought what was happening. It was working well by the time Johann checked on it. Great service!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Our experience with Johaan has been great. He is very professional and detailed.
Overall Experience
Quality
Price
Convenience
Robby was great. He knew exactly what the problem was and had my AC running in no time. I am a new customer and will continue to be a customer. Thanks!!
Overall Experience
Quality
Price
Convenience
We were having issues with a leaking toilet. Tory gave us estimates for replacement. After he left, I turned the water back on and the faucet started leaking. I called LBA and requested help. Tory came back to the house and installed a new faucet, preventing a flooded basement. Thanks Tory!
Overall Experience
Quality
Price
Convenience
Tory Powell came to consult with us about repairing or replacing a toilet. He had no sooner left the house than the main water supply faucet to the house started leaking. Tory handled another customer and returned to our house and replaced the entire faucet along with a bypass faucet. Tory Powell is our Hero!
Overall Experience
Quality
Price
Convenience
Jeremy replaced the malfunctioning parts ver quickly and explained what he had done very clearly.
Overall Experience
Quality
Price
Convenience
Mr. Keys looked at our toilets and told us he was sent to address the “flappers”. He did not have the equipment needed to do the repair/replacement of the mechanism. We will wait another day to see if our toilets will be repaired.
Overall Experience
Quality
Price
Convenience
Andy was an excellent service technician. He took the time to explain the workings on our unit and why he recommended the changes and suggestions to keep our system running at its peak performance. He was kind and courteous and comfortable to have in my home. I have been with LBA for many years and they always provide the top shelf service I expect.
Overall Experience
Quality
Price
Convenience
Personnel that come to the house were friendly and professional. They walked us through a few notable observations they made and helped us figure out which ones were the highest priority to deal with.
Overall Experience
Quality
Price
Convenience
Arrived to remedy a system that is not blowing cold air. Turned system on at the thermostat heard the outside unit try and turn on. Went down to the furnace and confirmed call for cooling. Went outside and found that the compressor is not operating despite the fan operating. Disconnected power and checked the capacitor. Found that the capacitor is performing properly. Tightened all wired connections and wired system back the way it should be. Connected multimeter and tested the amount of power the system draws to get started. Compressor is drawing excessive amps to get running. Determined that there is a mechanical failure in the compressor keeping it from operating and not tripping the breaker for the condenser. Spoke with homeowner and her father about repair and replacement solutions. With homeowners approval reached out to a field supervisor to provide pricing information on a more efficient system. System is set to be installed tomorrow morning.
Arrive for ac not cooling. Upon arrival outdoor unit was not coming on. It was in a trip lock out. I found that the capacitor had gone bad. I replaced capacitor and reset system. AC kicked on. Let system run for 20 minutes, no issues. Has a 20 degree temp split. Thanks for choosing LBA.
9-10-25 Teacher Lounge room W219. Carrier package unit AC system is not working and there is a burnt smell coming from the electrical control box. Spoke with Patrick on site. This is a 1999 enclosed package unit. Opened up the electrical control box found the incoming power connection on the contactor for the compressor burned off probably a loose connection. We did go ahead and replace the contactor at about a foot of #8 wire Restart the system system is pulling rated amps and working at this time
Arrived for ac check today. Started at furnace and checked static pressure, it’s running under the max. Motor amps are good. Blower wheel is collecting dust and needs to be cleaned. There is a 20 degree temp split. I replaced filter. At the condensing unit I cleaned coil. Compressor and fan amps are good. Capacitor tested good. Refrigerant levels are good. Presented blower wheel cleaning and new water heater, options were declined today. Thanks for choosing LBA.
New drain with tub caulk for sealant new faucet replaced as well
9/8/25 - Completed a full heating maintenance on five RTU’s. The filters were changed, the heat exchangers were checked and proper operation was tested. RTU 15, which is the only carrier unit, has worn blower bearings, they are loud and are most likely going to fail eventually, but the motor was still running for now. Overall, the units were in good condition, they were all running well at this time, and there were no other issues found at this time.
9/5/25 - Completed a full heating maintenance on four RTU’s. The filters were changed, the heat exchangers were checked, and the flame sensors were cleaned. Unit 3 has a very loud inducer motor, so it would be recommended to replace it. Then, unit 4 has a cracked heat exchanger, which will need to be replaced. The unit did run when tested, but the gas has been shut off to the unit, and it will not be heating until the heat exchanger is replaced. Other than that, the rest of the units were in good condition, they were running well, and there were no further issues found at this time.
Arrived for two system ac check. Both systems have passing static pressure. Blower wheels are clean. There are good temp splits. Motor running amps are with in max. At the condensing units I cleaned coils. Compressor and fan amps are good. Refrigerant levels are good. Capacitors tested in range. On the main floor unit the ground is getting washed out from underneath it. I have tried to level it twice with bricks now. I would recommend wall mounting it, the there would be no more worries. It would be set for the future. I have sent a quote for the wall mounting it. Systems are running upon departure. Thanks for choosing LBA
Returning Thursday afternoon to reinstall spigot
