Punctual, explains each step servicing our heater. Thank you
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JJ was great, very personable and explained everything he found without being pushy about service needs.
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Patrick was very thorough and described everything he checked and completed in detail. Very personable and appreciated the help greatly.
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As I mentioned on Facebook, the technician, Patrick Krisman was awesome. Very knowledgeable, professional and extremely proficient in his work. I will ask him back for our next service.
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JJ was punctual and very polite. He quickly diagnosed the problem and had it fixed in a matter of minutes.
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Lane has been great all through this process. He said what he means and means what he said. Great person to work with.
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Westin is a knowledgeable, professional, and polite young man. He did a thorough checkup on our AC, keeping us well informed through the whole process.
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Joe was very nice and professional. The other two helpers were very nice and did a great job installing.
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Homeowner pays for membership with another company
Completed heating maintenance and inspection. I checked all amp draws and tested components. I tested air pressure and temp splits. I wiped down system and checked air filter. Heat pump and heat strips are working as they should.
Arrived to remedy and inoperable humidifier. Upon inspection of the humidifier found the humid stat off. Opened the humidifier leak feed line coming off of the solenoid valve. Found that the gray plastic hose was leaking water out of the metering orifice. Remove metering orifice and make sure that it is clear of any debris. Reassembled humidifier and tested system operation. Humidifier started flowing water as intended. Made sure humidifier is operating properly and water is draining away as designed. System is functioning properly at this time.
Bypassed an unnecessary control board that was interrupting communication between the thermostat, furnace, and heat pump. Tested all system operations. Heating systems are functioning properly at this time.
Went for a heating inspection. Inspected heat strips no wear and tear. Amperage for blower and heat strips are passing. Coil is clean on evaporator coil and blower motor. Temp split is passing for system. Thank you for choosing LBA services-Johann
Miscommunication between thermostat, heat pump communication board and the heat pump defrost control board. Set system to auxiliary heat and the system started operating as normal.
Only the blower was running when I arrived. Thermostat was calling for the heat pump to run. However, the heat pump was calling for the furnace to run, but the heat pump was only sending 13 V back to the dual fuel control board on the side of the furnace. I reset thermostat and changed the minimum outdoor temperatures for the heat pump and the furnace. The heat pump setting was allowing the heat pump to run at any temperature. The furnace was only allowed to run under 30°. I ran the thermostat in auxiliary mode after changing the settings and furnace kicked on like it should. I then reset thermostat back to regular heat and the thermostat turned on the furnace instead of the heat pump since it is below 30°. I ran heat pump as well to ensure that the heat pump is operating properly. System is running as it should add departure.
Sold duct clean, blower clean, and UV light install for Wednesday
Completed furnace, maintenance and inspection. I changed out humidifier panel with customer provided panel. I checked air pressure and temp splits. I cleaned flame sensor and wiped down furnace. I tested amp draws and components. With customer permission I replaced the drain line for the humidifier and attached it to the condensate drain line for the AC. I changed the drain line from vinyl to PVC for a permanent solution. Air pressure is over the max. Ductwork and blower wheel are very dirty. I showed customer pictures of the dust in the ductwork and blower wheel. I explained our special with the UV system. Customer opted to go ahead and schedule the duct cleaning, UV system, and blower wheel cleaning for Wednesday morning next week.
12-1-25 Office furnace is not working this year. It was installed back in May 2025. On arrival spoke to Ike Furnace was flashing a code. It was either low flame sensor or flame out. I shut down the service switch, then checked my flame sensor, which was reading about 5.6 micro amp I did reset the furnace, burners came on and thr blower There was a little extra odor and it must’ve been the first burn on the furnace actually hasn’t smoke. I don’t wanna register. Unit did have a partially clogged filter which we pulled, and I replaced that tomorrow. System is working at this time.
Went for a maintenance call today for heat. Tested for static pressure system is passing when in heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Checked temp split and is passing. Did replace filter for customer. Cleaned flame sensor and pressure switch hose. System is up and running before departure. Thank you for choosing LBA services-Johann
Found oil spot has gotten bigger. Oil in the drain pan and under. Need to order new coil.
Three amp fuse was popped inside the air handler. I replaced the three amp fuse and checked wiring. We installed the new thermostat and I helped program it through the Google app. Turn system on and system kicked on heat as it should.
Arrived for furnace check today. Static pressure is good. Heat exchanger looks good. Carbon monoxide test was 0ppm. All electrical is in range. I replaced furnace filter. I recommend calling for plumbing to come out and get water heater expansion tank up to code. It needs to be strapped up and I did not have the proper straps necessary. System is running at departure. Thanks for choosing LBA.
