Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tyler was awesome. Diagnosed the issue and fixed it quickly.
Overall Experience
Quality
Price
Convenience
I have a service agreement with LBA, and everytime they come out for regular maintenance they try to upsell us something that we don’t need. The service people are polite and do a good job but I am not sure if they have a quota on up selling services.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
There was a mix-up on the the scheduled appointment and was given different reasons for the mix-up and we wasted a day waiting for them and finally called to reschedule another day. Once he was here he performed his task and did a good job. My wife handled the appointment and although she felt well informed but also overwhelmed with the price and outlook for our system. I also feel that the 5 hour window is overly excessive.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Mike did an excellent job on servicing my unit and sharing knowledge
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Super awesome service. Nick Chaney was so incredibly helpful. He explained everything to me. Me being a new home buyer and not understanding some things, he took the time to explain and make sure I understood. He was very thorough checking and cleaning up. I could not have asked for a better experience. 5 stars, absolutely recommend.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Izzy was very knowledgeable. Friendly and professional. Would recommend to a friend.
Response from LBA Air Conditioning, Heating & Plumbing:
We are so grateful for your awesome review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
Called to follow up on duct cleaning. Jennifer said that she is looking into ways to keep dust out of her house now and not the Ductwork alone and is not interested in doing a cleaning anymore.
Arrived to check mini split with two heads. Rinsed outdoor coil clean. Rinsed filters for both units. Wiped down coils for both units. Wiped down and cleaned units. Both have a 19-20 degree split. Both are running and cooling properly. Thanks for choosing LBA.
Lexi was in a meeting but she gave me her email to send the estimates to.
Proposed aeroseal and duct cleaning but husband is gone on vacation so had to email the bids over
Arrived remedy and in operable system. Started inspection down at the furnace. Checked the systems airflow and found that the system is operating with excessively high static pressure. Check the interior of the system to make sure the evaporator coil is not an air dam. Found that the blower wheel is heavily coded in dust debris. Reached out to a field supervisor to finish the diagnosis on the system static pressure. Went outside and performed diagnostic on the outside unit. Found that the condenser fan is operating but the compressor is not. Through diagnosis was able to find that the condenser capacitor is failed. Installed a new capacitor to continue diagnosis. Verified system refrigerant charge. Spoke with homeowner about repair solutions. With homeowners approval performed the capacitor replacement. System is operational upon departure.
Decline on any further cleanings for system
Arrived for ac maintenance today. Started at furnace and checked static pressure, it is passing. Indoor motor amps are good. There’s a good temperature split at 21 degrees. I changed furnace filter. Blower is collecting dust. At the condensing unit at pressures and charge look good. all electrical components are running within specs. I rinsed coil clean. Offered blower wheel cleaning, but was declined. System is running upon departure. Thanks for choosing LBA.
Attached our invoices for water softener and whole filtration system
For this job, I was performing routine maintenance on an AC and furnace. Every day with the AC looks good as well as the furnace. Fridge levels and all electrical components were operating well with a manufactured specifications. I did notice that the humidifier was clogged so I unclogged it and put in a new filter. It was clogged due to a calcium buildup. After checking some more pipes in the basement and some faucets it’s clear that a water softener is highly needed before we have some plumbing issues. I will attach a separate invoice with some options and if we do some of these options, we will include a UV light and germicidal unit at either low cost or free of charge, depending on the option chosen
Upon arrival I began the furnace tune up. First, I ran a static pressure test. This unit is rated for a max of 1.0 and it’s testing at .8 which is right where it should be. Next, I checked the running amps on the inducer and blower motor and both tested within specs. I changed out the filter today with a 20x25x1 inch high velocity filter. Cleaned the flame sensor. Blower wheel is a little dusty but not bad. The flue looks great, it’s double-walled all the way up and out the chimney. Temp rise is within specs at 39 degrees. The CFM count shows the duct work is too small for the system. My Field Supervisor Jamie arrived to discuss with the homeowners. I set them up on a new Club Membership today and installed SmartAC sensors. Got the app downloaded to his phone and it’s working as it should. Lastly, I noticed the humidifier is not working. The drain hose was not connected to the humidifier. No water was making it to the humidifier and the humidistat was working but was not opening and
Went for a repair call. When going to furnace, system was receive correct voltage. Did go to the breaker and seen water had fallen thru. Not allowing for furnace to run. Reset system from power switch. After allowing for breaker to dry out.System is back and running.
Provided customer with estimates for airflow improvements and water quality options, returning on 3/3 for full plumbing inspection.
