I have a service agreement with LBA, and everytime they come out for regular maintenance they try to upsell us something that we don’t need. The service people are polite and do a good job but I am not sure if they have a quota on up selling services.
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There was a mix-up on the the scheduled appointment and was given different reasons for the mix-up and we wasted a day waiting for them and finally called to reschedule another day. Once he was here he performed his task and did a good job. My wife handled the appointment and although she felt well informed but also overwhelmed with the price and outlook for our system. I also feel that the 5 hour window is overly excessive.
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Mike did an excellent job on servicing my unit and sharing knowledge
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Super awesome service. Nick Chaney was so incredibly helpful. He explained everything to me. Me being a new home buyer and not understanding some things, he took the time to explain and make sure I understood. He was very thorough checking and cleaning up. I could not have asked for a better experience. 5 stars, absolutely recommend.
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Izzy was very knowledgeable. Friendly and professional. Would recommend to a friend.
Response from LBA Air Conditioning, Heating & Plumbing:
We are so grateful for your awesome review. Thanks for sharing your rating with us and the community.
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Aaron was professional and friendly. One you can trust to make a genuine recommendation for your home and HVAC system. Thank you LBA.
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Felt very comfortable with visit. Welcome rusty back to work on our unit again. Knowledgeable and professional.
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Arrived for ac maintenance today. Started at furnace and checked static pressure, temperature splits, drains, filter, blower motor amps, and blower wheel. Found static pressure was failing. Did not want to pursue it any farther. Found the filter was dirty and changed with provided filter. Found the blower wheel was dirty and needs to be cleaned. At the ac unit I checked refrigerant levels, capacitor, contactor, running amps, and coil. Here I found the coil is collecting debris. Presented options for blower wheel cleaning and extensive coil cleaning. Needs to talk it over with husband. Thanks for choosing LBA.
HALO Mini 3 with PRV. Upon arrival turned main water off at ball valve behind water heater, routed main line to newly installed Halo 3 mini, then routed back into main water feed. Also installed new PRV before Halo 3 mini. Inspected for leaks by turning main 2ater back on and airing out lines through all fixtures. All good no leaks present and all fixtures are working properly.
Went for a warranty call. Did check for static and was failing. Rated for a .5 we were at a 1.29. When checking air handler we did notice the water sensor was tripped. Due to humidity did reset it. As well as clean the drain line since it was clogged. Did talk to customer about static kindly declined. Thank you for choosing LBA services.
Arrived for ac tune up today. Started at furnace and checked static, blower wheel and amps, drains, temp splits, and filter. All operations are working properly here. The filter was just changed by Mike but with a merv 13. Out at ac unit all operations are within specs and working properly. I rinsed the coil clean. System running upon leaving. Hanks for choosing LBA.
It a live call. A follow up supposed to be canceled by office
Completed a warranty replacement of mini split head. System operating normally upon departure.
Arrived for return call about mini split not working. Customer took apart and said there was a fan blade that had broken off. Will send someone out tomorrow.
Arrived for maintenance. Customer has mini split two heads. 1 in office space Checked temp. Working good checked filters. Cleaned filters and reinserted them. Second head is pretty filthy. And it making a rattling sound while it’s on. Also the coils fins are extremely dirty the person here is not the home owner and said she did not want to proceed with troubleshooting the downstairs unit due to the home owner not being here she will call us back when she is here.
AC Repair Service: Upon responding to a service call regarding insufficient cooling, we conducted a thorough inspection and cleared obstructed air ducts, significantly improving the unit's cooling efficiency and restoring comfort to the homeowner.
Arrived for AC Maintenance. Static pressure failed. Checked filter and dampers, still failed. Customer did not want a supervisor out. All electronics in furnace within range. Heat exchanger showed heat stress. Blower wheel dirty. Temp split good. Refrigerant levels good. Ac capacitor getting low. Cleaned outside coil
Air Conditioning Repair Service: In response to a service call concerning an air conditioner's inadequate cooling performance, I conducted a detailed inspection. Upon investigation, it became evident that the refrigerant levels were significantly depleted, severely compromising the unit's cooling efficiency. To rectify this issue, I carefully replenished the refrigerant, ensuring it reached the optimal level necessary for effective cooling. Subsequently, I rigorously tested the system to confirm that it was once again capable of delivering the desired cooling capacity and comfort. After confirming that the system was functioning optimally, I shared details about our maintenance plans with the homeowner to ensure the continued excellent performance of their system.
Furnace Inducer Motor Replacement: Responding to a malfunctioning inducer motor in a furnace, I promptly replaced the motor. This meticulous replacement ensured proper ventilation and efficient heating, providing the homeowner with a reliable and well-ventilated environment.
