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Tyler was awesome. Diagnosed the issue and fixed it quickly.
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I have a service agreement with LBA, and everytime they come out for regular maintenance they try to upsell us something that we don’t need. The service people are polite and do a good job but I am not sure if they have a quota on up selling services.
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There was a mix-up on the the scheduled appointment and was given different reasons for the mix-up and we wasted a day waiting for them and finally called to reschedule another day. Once he was here he performed his task and did a good job. My wife handled the appointment and although she felt well informed but also overwhelmed with the price and outlook for our system. I also feel that the 5 hour window is overly excessive.
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Mike did an excellent job on servicing my unit and sharing knowledge
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Super awesome service. Nick Chaney was so incredibly helpful. He explained everything to me. Me being a new home buyer and not understanding some things, he took the time to explain and make sure I understood. He was very thorough checking and cleaning up. I could not have asked for a better experience. 5 stars, absolutely recommend.
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Izzy was very knowledgeable. Friendly and professional. Would recommend to a friend.
Response from LBA Air Conditioning, Heating & Plumbing:
We are so grateful for your awesome review. Thanks for sharing your rating with us and the community.
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Aaron was professional and friendly. One you can trust to make a genuine recommendation for your home and HVAC system. Thank you LBA.
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Remove halo three system. Reconnected lines with a loop.
Went for a maintenance call today. When going to furnace, tested for static pressure. Static was passing for manufacture specifications. Did a CO test. No carbon monoxide was detected when testing. Checked heat exchanger no wear and tear for heat exchanger. Cleaned out drain line, pressure switch hose, and flame sensor. All electrical components are passing for manufacture specifications. Humidifier water panel is good. No further wear and tear. Renewed membership with customer. Thank you for choosing LBA services-Johann.
Upon arrival I began the furnace tune up. First, I did a static pressure test. Your system is rated for .5 maximum and your system is testing at 1.1 which is over double the max allowed by the manufacturer. My Field Supervisor Scott is here to find a solution for this high static pressure. I continued my tune up. I found the exhaust flue pipe was cracked and leaking carbon monoxide. I checked the heat exchanger and found lots of rust and cracks starting to open up which is dangerous. When I find a system that is leaking CO I have to shut the gas off and put a “red tag” on the gas line. You can still use the AC portion of the system just not the heat. If you have any questions or concerns please feel free to call us. Have a great weekend!
Upon arrival talked with homeowner, they are on the same well up the hill with a brand new house, built in 2019 and do not have this sulfuric issue. The most likely culprit is sulfate buildup in deep well lines. Give homeowner option to chlorinate line and treat, homeowner requested a call back at 4 PM when they will be with someone who knows more about the well. If they decide to go through with shock chlorination, we will need to sit down and discuss further before they approve, more than likely the week of Thanksgiving. Cleaned up work area did not collect (reservice)
Working on scheduling return visit to get into attic for CFM measurements. Furnace and maybe full system sale bundled w/plumbing proposal.
arrived for no heat call today. Started furnace and everything came on as should expect the blower. It had a bad capacitor. With customer approval I replaced. Turned system back on and system ran. The static max is .5 and it’s running at .8. It’s failing. The inducer motor is running at max amps. There is rust and hot spots starting to form on the heat exchanger. The evaporator coil is rusting bad too. Informed customer of all the issues. He is going to try to get system through this winter and will look into replacement in the spring.
Customer wants to wait until spring to make a decision.
Wants to wait on plumbing and save money for hvac
Changed carbon filter. Warranty. Water tested poorly even with this system.
Inspected halo 3 mini system and will be changing carbon filter under warranty. Found that filtration is not connected to kitchen sink as plumbing is run “funny”. There are 2 shutoffs in the home for the original plumbing and an addition that is plumb separately. Upon opening floor board noticed kitchen sink is disconnected under floor at dwv line. Unable to get into crawl space to see why or how it was disconnected.
When for a maintenance call today. Upon arrival customer states house is cooling properly. When checking furnace did replace filter. Tested for static pressure. Static was failing had a supervisor come out with customer approval. Did notice blower wheel was dirty. Recommend for a cleaning, customer will decide at a later time. The amperage for the blower motor is passing. Drain line is clean. When going to the outside unit. Did clean out the unit. When testing for amperage, the compressor and fan. They are passing, as well as the capacitor. The refrigerant pressure are passing as well. Both systems up and running. Thank you for choosing LBA services.
