So knowledgeable and able to explain my heating and ac unit in layman’s terms so I understand.
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All of the techs I've interacted with have been very pleasant. Eli took time to explain as he went along and answered all of my questions.
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Hard night, extremely cold. Unfixable furnace.
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Came in due to a intense gas smell from the work done day before. Tech came and let us know that a valve wasn’t replaced. He did want to have the original tech who installed gas line to come back on Monday. We explained that we have a gas range coming next day. Tech seemed apprehensive about replacing valve and mentioned multiple times about how we were under bid and the original tech should’ve charged us more. We paid the price quoted and that didn’t have anything to do with the gas leaking into our home. He did finish the job and did an amazing job. He was gracious and put up with our dog pestering him. Rocky start but a smooth finish.
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Nick was honest and able to help beyond the original need. Definitely will contact him for future needs.
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The technician was very knowledgeable and explains everything to me thoroughly
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Excellent in categories listed above.
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Great company - Kaden T did a great job and was more than friendly and respectful. Very knowledgeable and fast too.
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Andrew was very informative about the entire process.
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He came out to fix a problem, discovered a more urgent problem and got us taken care of.
Response from LBA Air Conditioning, Heating & Plumbing:
Glad we able to get your HVAC repair taken care of! Thanks for the great review.
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Always a pleasant experience. Technicians are polite, knowledgeable and clearly explain whatever needs to be done.
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My furnace wouldn’t”t start. The technician arrived on time. He was very well mannered. He took his time to ensure he had thought of everything. I was very pleased with the successful appointment. I would refer friends to LBA. I would call them again. Very trustworthy with fair pricing.
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Heating maintenance. Checked most of tasks upon arrival. Customer stated had a water leak and wanted to make sure everything looked okay. Period went ahead and started maintenance with combustion reading, and immediately had readings skyrocket until my meter pinged out when ahead and wanted to double check this stepped outside had zero out before I turned off meter then proceeded to turn back on and re-calibrate with fresh air from outside, came back inside, took test again, and had same results. At this point system is unsafe to run and went ahead and red tag system. Recommended replacement of system and will have a design specialist out here to give them those options. Make sure system could not run and heating mode.
I responded to the customers residence in follow up to a previous drain call. The customer advised the drains in the basement were still clogged. I spoke with the owner of the residence who removed the downstairs toilet. I honored the 1 time warranty and cabled the line from this location. The blockage did not clear at this. The customer was informed of the previous estimate and what needed to be completed. The customer was also sent an estimate to jet the kitchen line into the main line to length of the jetter. Thank you for choosing LBA. Have a great day.
3/23/23-performed cooling maintenance, changed filter, Rtu has low discharge temp due to outside temp being low, no issues found at this time
Company originally arrived to perform spot. Dig to free up stock camera from sewer line. Before company began to dig company. Went down to try to free camera one last time and company was able to free camera up so no digging was required.
Arrived to furnace maintenance. Upon arrival I spoke with the customer who showed me the location of the furnace and corresponding thermostat. At the system I began by checking the static pressure. Next with the system off I performed a safety inspection of the heat exchanger. Here I found a large crack within and an eyelet that holds the chambers together to have broken apart. Immediately upon finding this I called my supervisor and we both spoke with the customer about the safety concerns. With a large crack in the heat exchanger I recommended not running this furnace and I have the furnace currently off. My supervisor went over replacement options with the customer and her son in law. Furnace off upon departure.
On Wednesday, March 22 at 4:30 PM company came out to do a Camera inspection. Earlier today a cable technician came out try to get it open but he couldn’t get any farther than I got at 63 feet. At this time I cannot give the sewer an A+. It does have a blockage at approximately 63 feet there were tree roots in there. There’s soft clog material in there.
I responded to the customers residence for a complaint of roots and his mainline. Upon arrival the customer advised a separate company had run a camera through the line and advised roots at approximately 70 feet. I accessed the main line line through an outside clean out, located in front of the house and began cabling the line. I was unable to reach past approximately 65 feet due to a significant blockage. When the cable returned, there was a significant amount of roots attached. The camera was run through the line, and those findings will be presented on a separate ticket.
I responded to the customers residence for a complaint of a shower drain clog. Upon my arrival the resident showed me to the basement shower drain which is an area drain. She then show me a secondary area drain, which was clogged. Due to the area drains being clogged and toilet paper in the drain. It was indicative of a main drain back up. I accessed the main drain through a nearby clean out and cabled the line to 100 feet. At this time I was unable to get the area drains to unclog and drain. A camera was run through the line and those findings will be presented on a separate ticket. Thanks for choosing LBA, have a nice day.
On Wednesday, March 22, 2023 at approximately 12:20 PM company came out to try to cable out and camera the main line as you can see in the video there’s multiple offsets in the clay portion. Cast-iron the bottom is gone and my camera did make it over some of the offsets, but I’m stuck at 86 feet and cannot go any farther.
Furnace tune up completed, checked amps on both inducer and blower motor, checked capacitor on blower wheel, checked temperature split on return and supply, checked all safety components of the furnace and cleaned flame sensor, replaced filter with one customer provided, found that inducer drain was not connected and was leaking inside furnace which is rusting the bottom of the furnace box, found high static pressure. Inducer motor was over amping.Quoted blower clean along with drain fix and inducer motor replacement.
Furnace tune up completed, checked amps on both inducer and blower motor, checked capacitor on blower wheel, checked temperature split on return and supply, checked all safety components of the furnace and cleaned flame sensor, replaced filter with one customer provided, found that inducer drain was not connected and was leaking inside furnace which is rusting the bottom of the furnace box, found high static pressure. Inducer motor was over amping.Quoted blower clean along with drain fix and inducer motor replacement.
3/20/23-changed filters in all rtu’s, se corner Lennox has disconnect off and fuses pulled, checked in and out with John
Monday, March 20 at approximately 12:20 PM company came out to camera a branch line. I got the stack up and could only get 2 feet. I couldn’t go any farther when I pulled the camera out. It is just covered in black grease kaden cabled it on Saturday or Sunday, but it just sealed itself right back off it’s just too full of grease.
Company arrive Sunday, March 19, 2023. Customer was having issues with their floor drain backing up after company was previously out for mainline repair. Upon arrival company attempted cabling through both clean out access located on the secondary stack and floor drain. Company was unable to cable the full line and informed the customer of possibly retrieving mud. Company will reach out at a later time to schedule for a camera inspection in efforts to determine a solution. Thank you for choosing LBA and have a great day.
1. Dig up an area in the basement where the toilet line joins the main line and leaves the house. 2. Repair that union and replace with new pvc. 3. Camera and test the line to insure proper flow and correct functioning 4. Replace the concrete in the basement area where we dug and replaced the pipe. This does not rebuild or replace the entire line.