Great guy! Very knowledgeable
My water heater was replaced in a timely manner and LBA had options that didn't cost a premium
Chris was very profession and kept on schedule so I could make my appointment.
I appreciate the dependability of this company to send quality service representatives who can diagnose the problem quickly and recommend a solution that doesn't require taking out a loan! The service representative was clean, personable and professional and made the experience easier. I appreciated the fact that the office called just prior to the representatives arrival to let me know he was on his way.
$173.25 to hose out Condenser Coil was extremely high, since I supplies the hose and water and it took only about 15 min. to complete. I had offered to do it myself but he said that it would be no problem for him to do it. I did not realize it would have costed $176.25 and I would have done it myself. Also $326.99 for a Dual Run Capacitor seems extremely high. I thought the whole service work was overpriced and I will not be using LBA in the future.
Angelena did a wonderful job, and I highly recommend her!
Perform preventive maintenance agreement. Replaced air filters, checked all electrical, and mechanical components. Tested both units under their heating functions. Create an estimate for one recommended repair. For further information please see check out sheets or estimate.
Assisted with installation of heat exchanger on RTU 1.
During preventative maintenance RTU 1 (south unit) was found to have holes in the heat exchanger. This results in an unsafe operating condition as carbon monoxide is allowed to enter the air stream. By law the unit has had its heating operation disabled until proper repairs can be conducted. This estimate is for the OE replacement of the heat exchanger and necessary accompanying gasket. This includes all parts, $110 freight charge, labor and applicable tax. *There Is a 3-4 day lead time on the heat exchanger*
Performed the preventive maintenance for the heating season. I checked the amp draw of the blower motor and inducer motor, I made sure that the blower wheel and belt were in good working condition, I took readings of the capacitor to make sure that it was within the manufacturer's recommended tolerance, I looked over the heat exchanger to make sure there were no cracks or holes, I took a temperature split reading and I changed the filters. We found that RTU 2 has multiple holes in the heat exchanger so the W terminal has been Disconnected and the gas has been shut off to the unit.
Check the center RTU for no heating. Found the unit short cycling on primary limit switch. Discovered insulation inside ductwork has collapsed and is restricting airflow causing the unit to overheat and cycle off due to high limit trip. At this time the customer is going to contact the contractor that install duct work.
I found he 4.5 amp breaker on the transformer to be tripped. This breaker trips in we have a higher amp draw that the transformer is rated for. I reset the breaker and the unit ran just fine. I checked the low voltage wires look in for any spot where it may have rubbed through causing a short. I did not find any short so I made sure all electrical connections were tight and I cycled the heat on over 10 times trying to get I to trip. I was unable to recreate the over amount issue an I watched the unit run a full heating cycle until the thermostat was satisfied. The unit is heating as designed at this time. This call is under warranty per David V.
Arrived to find water shut off at water heater. Turned water back on to humidifier. Performed testing. Humidifier is working at this time.
Purchase Order: 3600136386
Found low voltage circuit breaker tripped. Reset circuit breaker checked low voltage wiring for shorts. No shorts found at this time. Check low voltage circuit amp draw. The amp draw is normal .5amps. The unit is heating now.
I found and repaired a low voltage wire hat was pinched underneath he electrical cabinet. This caused a view to blow. I also replaced the fuse and th batteries in the thermostat. The unit is heating as designed at this time.
Replaced heat exchanger and confirm heating operation. The unit is heating properly now.
Performed the preventive maintenance for the heating season. I checked the amp draw of the blower motor and inducer motor, I made sure that the blower wheel wasin good working condition, I took readings of the capacitor to make sure that it was within the manufacturer's recommended tolerance, I looked over the heat exchanger to make sure there were no cracks or holes, I took a temperature split reading and I changed the filters.
Arrived to find water shut off to humidifier. Turned water on. Tested humidifier. Unit is operating at this time.
Check dinning room unit no heat. Found unit not heating because of open rollout switch. Reset rollout switch and check heating operation. Inspected heat exchanger. Found cracked heat exchanger causing unit to trip rollout switch. The heat exchanger will bee to replaced.
Upon arrival the customer informed me that this morning when they woke up their thermostat screen was completely blank and non-operational. After further investigations, I discovered that there was in fact a fault within the comfort control system. The i comfort thermostat itself had failed. I checked with Lennox to see if the thermostat was covered under a manufacturers parts warranty and the thermostat was just outside of the warranty coverage period. I then presented repair options to the customer and the customer chose the bronze level HH6B basic comfort control system renovation. After completing the repair, I ran a blower and 2nd stage gas heat test to verify operation and I also set up the WiFi connection for the customer. The system is now operating as it should. Thank you