I feel violated! So little work. So, so much money. It would add up to 1.2 million dollars a year! And they didn’t even do what I asked.
Walker was very thorough in his work. I scheduled an AC check up, and he included a furnace check up while he was here. He found multiple cracks that were leaking carbon monoxide. Because of his thorough search, he saved my family from a potentially severe issue this winter when we kicked on the furnace.
Tech showed up but the service was never on the schedule. I asked them to schedule a day to come later in the year.
Went for warranty. Put In humidifier thermostat, humidifier is up and running again. Wired correctly for customer.
Upon arrival I began the furnace tune up. First, I did a static pressure test. This system is rated for a maximum of .5 static pressure and it tested at .45 which is passing. I then checked the running amps on 5e inducer motor and blower motor and both were within manufacturer specifications. The temperature rise was within range at 57 degrees. Humidifier is working properly and had water flowing to it. I replaced the filter today with a size 16x25x4 inch filter. I did notice the blower wheel was pretty dirty and I would recommend having it cleaned as your earliest convenience. I will include the estimate with the invoice sent to the email address on file. If you have any questions or concerns please feel free to call us. Have a great weekend ahead! P.S. No payment was due for todays visit. It was covered with your warranty.
Went for a maintenance call today. Tested for static pressure. Static was passing for system. Did a carbon monoxide test no co was detected when testing. Heat exchanger had no wear and tear. All electrical components were passing for manufacture specifications. Drain line was clean. Condensation pump was not working. Will be replaced another day when available. System up and running before leaving. Thank you for choosing LBA services.
Went for a maintenance call today for furnace. When testing static pressure it’s a max rating. Replaced filter for customer. All electrical components pass for system. Did CO readings no carbon monoxide was detected. Cleaned out flame sensor, and pressure switch hose. Blower wheel was collecting dust. Temp split passes for system. System is up and running before leaving. Thank you for choosing LBA services-Johann.
Presented two options with customer today. One for furnace replacement. One for full system replacement. She had me email options today. Wants some follow up info tomorrow. Call has been added to my schedule for tomorrow.
Brayton says that her furnace may have been acting up before her maintenance service visit. Furnace exhaust is split, this will need to be replaced before the system can operate safely in heating mode. Indoor fan assembly is due for a deep cleaning. System is unprotected from electrical overload. Because of this we are offering surge protection for the indoor and outdoor units. Brayton said she wants to see what replacement looks like before putting any money into the old system.
Arrived for furnace maintenance today. Checked static pressure and found it was failing at this time. A filed supervisor is out to discuss options. Blower wheel is collecting dust and needs to be cleaned. All electrical components are running properly at this time. Ran a combustion analysis to make sure it’s burning fuel properly. Carbon monoxide readings were 0 ppm. Thanks for choosing LBA.
Arrived for furnace maintenance today. Ran static pressure test on system. System rating is .5 max, system is currently running at 1.0 which is double the manufacturer recommendations. This is causing system to over work and burn itself out. A filed supervisor was out to discuss options with you. There is a leak in the inducer motor and the condensate P trap. If this leaks enough it will cause electrical damage to furnace. I did a quick check on the ac also. It is a 2002 R-22 system. It is low on refrigerant, the compressor is over amping, and getting a very low temperature split. Options were presented today for repair but needs to talk over with wife. Thanks for choosing LBA.
Completed furnace maintenance and inspection. I checked all components and amp draws. I tested airflow and temp splits. I cleaned up furnace and flame sensor. Furnace is running as it should. There is more dust inside the system than there should be so I recommended a filtration upgrade to stop that. Surge protection would be a great addition in protecting the system as well.
Spoke with Rose who was more than reluctant to hear my concerns today. I was able to explain that the ducts not passing a static pressure test doesn’t mean the equipment is bad or at fault. Some registers were found to be closed. After opening, static pressure numbers reduced to a more allowable .45 on max .5. Our conversation ended much better than it started. She’s happy with LBA Services. Just overwhelmed by life right now. She did cry and I listened. Though disarmed by the end, today was not a good sales opportunity.
Arrived to customer for furnace tuneup, and during the inspection we received a high-level call on static pressure. Other than that all components met within factory specs.