Overall Experience
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Overall Experience
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Convenience
I had to make an emergency call when I found water on and around my furnace/ac unit. Adam came out right away and was so polite and helpful. I really appreciated his approach - it helped relieve a lot of stress.
Overall Experience
Quality
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Cesar showed up on time and was very professional for our plumbing maintenance. Overall, I think he did a great job - answered all my questions. The next day though, we had cold showers in the morning. Somehow, the pilot light on water heater did not get turned back on after appointment.
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Overall Experience
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Overall Experience
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Patrick did a great job. Very professional, explained everything in a way that I could understand. Great representative for your company!
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Guys came out and did a thorough job and took time to answer all my questions.
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I was solicited at 3:00pm on a Sunday for a $47 furnace tune up. That’s way less than their usual tune up rate so I scheduled them. They had an opening the next day (Monday) so I booked an afternoon spot. They called Monday morning and asked to come early so they were obviously without much business. The technician came upstairs 20 minutes after arriving to let us know that our system was no longer functional after he ran a “test” at a high output rating. The repair is $0 for parts but $360 for approimately 40 minutes of labor. Needless to say we feel completely set up for an expensive repair for something that was working just fine. It was either pay for the repair or be left with a non-functioning furnace in February. The hourly rate for this repair is more like a high profile attorney so needless to say they won’t get another cent from us. The supervisor spoke to me like I should be thanking them for this not happening as an emergency service call and likely without heat for 2-3 days. BTW we have been long time customers and even purchased this HVAC and furnace from them 5 years ago.
Overall Experience
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Overall Experience
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Convenience
Upon arrival I found that the issue was that the last tech opened up all the dampers to relieve static pressure and the basement was getting cooler. We tested static pressure and found that it was extremely high and had Scott’s. I’m out to valuate and see what we can do to fix the issue. Thanks for having me out today, Eli.
Came back to replace the blower motor that was faulty blower motor still under warranty, so there was no charge to replace blower motor reconnected and rewired the unit unit is up and running and cooling the home thank you for choosing lba- Ramon
Came out here for a no cool, upon arival noticed that the furnace itself to the fan for the furnace was not moving at all opened it up hooked up my ECM protester to check if the motor was good turns out the motor was not it wasn’t coming on at all motor needs to be replaced. Part will be ordered and installed on Monday.
Arrived to remedy a system that is making a clunking noise on start up as well as a droning/surging noise while it’s operating. Started inspection with the inside portion of things. Set thermostat to run and performed diagnostic on the furnace. Found that the system is operating with failing static pressure. Opened all vents in the basement and found that nothing changed on the systems static pressure. Reached out to a field supervisor to finish the diagnosis on the airflow side of the system. Went outside and checked over the condenser. Found that all motors are functioning properly. Verified system refrigerant charge. Started the system a couple times and the compressor noise did not seem excessively loud. Heard the system droning and determined that if the system were not on a concrete pad up against the foundation of the home, it would not transfer this vibration throughout the home.
Duct cleaning and blower wheel clean evap clean
Went to meet with customer and look at static pressure. Customer was not there
Arrived for ac Maintenance. Static pressure failed. Checked vents, changed filter, still failed. Customer declined supervisor diagnosis. All electronics in ac and furnace within range. Blower wheel dirty. Outside coil very dirty. Cleaned outside coil. -Ren
Ran both unit threw a complete cooling check and found the west RTU had its economizer stuck open 100%. Made adjustments to it so it is now shut when called to do so.
Arrived for ac maintenance today. Started at furnace and checked static pressure, blower wheel, blower motor, fliter, drain, temperature splits. Found the filter was dirty and changed it out. All other operations are working properly. At the ac unit I checked capacitor, contactor, running amps, fan motor, refrigerant levels, and coil. Found coil was dirty and with approval I preformed an extensive coil cleaning. All operations are working properly. System is on and running upon leaving. Thanks for choosing LBA.
Arrived at the customers home for issues of water around and on the unit. Upon arrival I went down to the furnace and found water on the floor and on top of the furnace cabinet like the customer explained. I removed the cabinet door to the evaporator coil and found the drain pan completely full. I inspected the evaporator coil to make sure it hadn’t frozen up and that look good tonight. I inspected the drain line trap and found it to be clogged. I blew out the drain line clearing the clog and this drained the evaporator coil drain pan. I then flushed the trap with hot water and added some endure chemical to help break down any contaminants and debris that may still be stuck in the drain line further down. I opened up the furnace cabinet and wiped up all the moisture and water and made sure there was no damage to the electrical components. I started the system and cycled it 3 times to ensure proper startup and running of the system. I performed a temperature split between the supply and
Arrived at the customers home for an AC maintenance. Upon arrival I put the system into cooling mode and began by checking static pressure. Static pressure was failing today at 1.0 when the system is rated for .5. I shut the system down installed a new 20x25x5 Merv 16 filter checked all dampers and vents and retested the system. Static was a bit lower at .94 but still failing. A field supervisor will be out later today to evaluate the issue. I checked all electrical levels which were good. I inspected the blower wheel assembly for cleanliness and excessive play in the bearings. The blower wheel assembly was good today. I performed a temperature split between the supply and return air which was 14.5 degrees. I moved to the outdoor unit and checked the target evaporating temp which was 48 and the actual evaporating temp which was 48. I checked the compressor current amps which were 6. I noticed the outdoor coil was dirty today. Spoke to the customer about having an extensive coil cleanin
