The technician was friendly, introduced himself, respectful & knowledgeable. He answered all questions, showed my husband that he found that the humidifier was not snapped back into the housing all the way which was the reason for the leaking of water from the unit & it not working properly.
Have worked with Rick in the past and trust his judgement and work.
Aaron did a very thorough job and explained everything perfectly.
Would recommend them to anyone. They are friendly knowledgeable patient & efficient.
There was a tech at our door less than 2 hours after we contacted the company on Christmas Eve regarding our hot water heater going out with 12 people staying at our home. He was friendly, knowledgable and fast. However, the pricing was much higher than other companies.
LBA has taken great care of our needs since day one when they installed our system and today was no different. Any project that is beyond my abilities, the will be my first call.
Rigo did a great job answering my questions and completing the job.
LBA has always answered our SOS's promptly.
Thanks for being on time, efficient and helpful!!
Today I completed your annual heating tune up, I checked all safety and electrical devices to ensure your system is running safely and efficiently, I cleaned system and performed combustion analysis, checked for proper heating transfer, everything tested as it should at this time, thanks for choosing Lba, Eli
Upon arrival thermostat was working properly, pulled a previous code for errors since last time I was out no new errors have came in. Thermostat is starting to be faulty and getting screen to blank out. After evaluating furnace, furnace didnâ€™t cause thermostat to go blank. Took a look at the humidifier, humidifier solenoid is engaging but not allowing water Pass thru. Customer has replaced the solenoid in October due to Solenoid no longer operating I have scheduled an appointment with Pat to come out and give customers information about a water softener. Customer is going to wait till Thermostat starts doing this again and decide if they want to change stat
Upon arrival diagnostic furnace, found pressure switch is to no longer being calibrated. Causing the furnace to shut off. Safety switch had an electrical shortage and would engage sometimes. Gave customer an option for repair . Customer chose the Band-Aid option, performed repair and performed a furnace Test out. Furnace is now working to manufacture specification.
Checked the left side Carrier furnace for no operation and a second opinion on repairs or replacement. Found the gas valve failed, hot surface ignitor week and the burners rusty. Quoted the repairs to the customer. Also sent the info to our shop for replacing the furnace due to the unit being 22 years old. Left the unit disabled at the power supply.
I received a dispatch for ER service to my 8 am appointment from today 12-9-19 stating that the customer was very upset that their furnace system was disabled due to having a heat exchanger failure posing the risk of carbon monoxide entering the supply air and being distributed throughout the home. I called the customer and informed them that I was instructed to put back together the furnace but leave it off additionally requiring the customer to sign off that LBA accepts no liability if the furnace were to be used. The customer explained to me that they had already put back together most of what I had undone. I offered to come out as instructed or to assist the customer over the phone. The customer chose to stay on the phone with me and perform what was necessary to get the furnace system operable again. Afterwards, the customers furnace was again operating and they thanked me for my time and assured me that they would replace the equipment as they understood the safety risks connecte
I performed a safety and maintenance inspection on the furnace system. During my inspection, I discovered two separate faults. First fault I discovered was within the air movement system. The motor bearings have failed to the point that the motor shaft is allowed side to side movement. The second fault was the heat exchanger had several pin holes in multiple chambers posing a major safety risk. The potential for carbon monoxide mixing in with the supply air and being distributed throughput the residence exists with the condition the heat exchanger is currently in. I brought my concerns to the customer and explained that I would have to condemn the furnace system until repairs to the system are made or new equipment was purchased and installed. The customer requested to speak with Scott to go over new equipment options and Scott is dispatched and schedule to meet with the customer today around 11. I disabled the furnace system to prevent the use as it posses a major safety risk. Additio
Tighten pacing nut on log lighter. And checked with bubbles and gas sniffer. Band aid repair 30day warranty.
Customer took me to the fireplace where the gas valve was leaking when you turn on valve. Basement is finished and sheet rock will need to be removed. To find and repair. Set appointment for Thursday afternoon starting at bandaid and may adjust as needed.
I preformed a plumbing inspection.
Upon arrival the customer informed me that the furnace wasnâ€™t blowing hot air and also the outdoor condenser fan was running and making a weird noise. After further investigations I discovered that there was a fault within the control wiring. I inquired about the nest thermostat as to when it was installed and by whom and the customer told me that they had a family member install it for them. I presented repair options to the customer and the customer chose the band aid level voltage conversion system rejuvenation. After completing the repair, I checked to make sure the system would operate the appropriate components when called for and the system functioned as it should. Additionally, I instructed the customer to keep an eye on the furnace over the next couple of hours as the evaporator coil thawed. I told them that the water from the ice melting should all come out through the condensation drain line but just in case some water comes out elsewhere, it is best to wipe it up periodic
Gas line for pool heater
***cleaned leaves out of fresh air intake of furnace*** ***humidifier solenoid valve fault*** I performed a safety and maintenance inspection on the furnace unit. At this time I found everything to be operating within the manufacturers tolerances. The customer also purchased a humidifier tuneup at which time I discovered a fault within the moisture restoration system valve. The valve was clogged up with minerals and other deposits that are in the water and wouldnâ€™t allow the water to come out when called for. I presented repair options to the customer and the customer chose the band aid level HH7A moisture restoration system rejuvenation repair. After completing the repair the moisture restoration system was operating as it should. Thank you
Estimate for gas line
Estimate for new water heater
Checked all operations in the heating mode. Performed a combustion analysis as well as checking carbon and oxygen levels. Cleaned off blower wheel as well as the furnace itself. Changed filter with customer supplied filter. System is operating within factory specifications at this time.