Did the job he was expected to do!
Eli was very personable! Answered all my questions as explaining what he was checking and why.
Great service. Will definitely recommend.
Regarding cost, It is what it is. I am happy to get service that is timely and thorough, and has been explained to me. I feel that Nick and his crew accomplished that.
Great as usual!
Knowledgeable, fast fix. Eli was GREAT!!
So glad that Michael was able to come to my home and repair my water heater issue. He also spent time reviewing what my future water heater options will be, so that when my current old electric 80 gal kicks the bucket, all I will have to do is make a phone call for a Hybrid upgrade. Great Job & EXCELLENT customer service!
All is well, except I thought that the teck was going to replace the filter in the furnace. I had a new one by the furnace. This morning I noticed he didn’t, so I replaced it myself. Maybe he thought a new one wasn’ t needed.
Angelena was very informed on my problem with my electric water heater. Showed me several options for a fix.
Arrived at call. System very low on refrigerant. Added 4 pounds of refrigerant to get pressures high enough to perform a leak search. Found indoor coil leaking on the back right side and my meter hit there multiple times. We will be out tomorrow to replace the coil. System is cooling currently with a 16 degree temperature drop.
Company arrived Monday September 12, of 2022 customer was having issues with the mainline backing up. Upon arrival no active back up occurred but the customer was familiar with previous sounds and needing to have the mainline cabled. Company located accessible clean out and preformed the mainline clearing special. Company cabled out the full distance of the machine and back retrieving roots. Company will return at a later date for complementary camera inspection. Thank you for choosing LBA and have a great day.
Company arrived Thursday, September 8 of 2022. Customer is interested in having a mainline cabled. Upon arrival company gained access to the mainline through the excavated concrete in their utility room. Company cabled out to the city sewer and back. Company attempted inspecting the line via camera but was unsuccessful due to the remaining sludge and debris left in the line. Company will return at a later date to complete further evaluation. Thank you for choosing LBA and have a great day.
Company arrived Wednesday, September 7 of 2022. Customer was having issues with their kitchen sink backing up again. Upon arrival company preformed a branch line cabling under warranty from the first visit. Company cabled backwards from the secondary line clean out in the basement until the blockage cleared. Company then filled both sinks with water to test for functionality. Company verified with the customer and can conclude a flowing drain. Company will honor a 2 month warranty on flow with purchase of the endure treatment. Thank you for choosing LBA and have a great day.
Company arrived Wednesday, August 10 of 2022. The customer is having issues with their kitchen sink backing up. Upon arrival the customer stated they were aware the blockage was not in the p-trap. After purchasing a perfect service family membership, company preformed one of the two free drain openings. Company attempted cabling from underneath the kitchen sink but was unsuccessful in the attempt. Company then cabled backwards from the secondary line clean out located in the basement. Company cabled until the blockage cleared. Company verified with the customer the functionality of the drain and can conclude a flowing drain. Company recommended endure treatment. Thank you for choosing LBA and have a great day.
At arrival customer showed me that the AC was running noticed that the a coil was frozen and thawed the air coil due to a dirty filter and very restrictive filter got it all in God tested all operations sub pool is at nine superheat was at 15 system is running properly now advise the customer on what filter to use and what not to use they are going to change filters
Perform a cooling maintenance checked all operations checked filter checked temperature split flush drain lines checked all electrical components found that the capacitor starting to get weak but still under the manufacture specification I informed the customer about the capacitor customer wants to wait on the repairs checked refrigerant charge found that the system was low on refrigerant inform the customer about the system being low on refrigerant customer explains that the system has been low since the day they installed it With customers approval I added 410a and calibrated the refrigerant System is now back to manufacture specifications washed outdoor unit system was running when I left thank you for having me out today Alex
Arrived to no cooling call. Upon arrival customer stated that the unit wasn’t able to keep up last year and he wanted to have the system looked at before turning it on for the year. I began by having the system call for cooling then went to the indoor unit. The air filter needed replaced and the customer will do this. The unit started up properly but had a temp split of 15°. I then went to the outdoor unit to check the refrigerant temps/pressures and this system had a cap that I had no tool to remove. This requires a 4 pronged tool that I will have to get from United Refrigeration. We will reschedule the appt for tomorrow. At arrival customer stated that it still wasn’t cooling properly after checking systems charge it was under charged on a fixed orifice I had a 30° super heat I ended up setting it at 9.1 degree superheat with a 15.2° subcool ended up with an 18° split system operation OK at this time
Company arrived at customers house to take a look at a old water heater company determined that it is a 40gal Propane that is working but is actively leaking. Company wrote up an estimate for a new install of a 40gal propane with a drip pan and thermal expansion tank but the customer still would like to think about the investment before they decide. Thanks for choosing LBA have a great day.
At arrival customer stated that the indoor fan would not come on after testing the capacitor and testing the motor the motor was bad I had lost all of its oil put in a universal motor wired it up tested all operations had a 20° drop all OK at this time
One of the damper arms was disconnected earlier today. Before I got there the damper was fixed by the customer. While the damper was closed the unit locked because air quality. I let the exhaust run to clear out the fumes for a few minutes and the unit then began to heat.
This call was booked under a communication error. No charge for this trip
Performed furnace maintenance. Combustion test was good. Cleaned flame sensor but still tested/worked fine. Test for gas leaks and there were none. Fan housing was in good condition/clean. Furnace was running on departure.
Company came out for free estimate on 40 gallon water heater customer has Rheem 40 gallon water heater that customer replaced himself approximately a year ago after looking at dates and diagnosing situation company believes customers having issues with Delta gas control valve company has ran into similar issues with gas control valve through rheem and informed customer about ongoing issue with heaters they produced in the year 2020 which was when customers tank was manufactured. Company is going to write up estimates for gas control valve replacement with code upgrade water heater (installation of thermal expansion tank) or standard 40 gallon heater with installation of thermal expansion tank. Customer decided to go with 40 gallon natural gas standard installation with thermal expansion tank, customers PRV were still operational testing at 55 psi. Company removed section of gas line and removed old water heater and staged out in garage per customer to return to box store company inst
Upon arrival I found customer expressed his concerns about a smell possibly coming from system. I checked system and did not find any issues with it at this time