Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jerry was very nice and explained everything very well.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I have a rental property that had a toilet and shower knob issue. My LBA Hero educated the resident on the knobs and replaced the toilet. My resident is happy with his work.
Overall Experience
Quality
Price
Convenience
I was referred to you by a friend, Pat Walsh who has used your company for more than 20 years. When I called your company the staff was very friendly, quick to respond, and sent somebody very professional out to help me with my problems. Patrick McGlynn what the technician that came to my house. He was very informative about my problems & all options, He made sure he explained in detail everything to me about my problems , as well as the products and services that were available for me. There was no pressure for me to pick a high-grade product that I couldn’t afford. I explained to him my budget and he worked within it. He also explained the service contract if I was interested & I chose to purchase that for my own personal sense of comfort as well as relief of not having to worry about the heating and cooling check for next year. Your company and your service technicians seem to be the best I’ve ever had , and I owned my own home for 28 years. I wish I would’ve known about your company before , it would’ve saved me so much money. I will definitely be using you again in the future and recommending you to anyone and everyone I have a chance to see. If I had to rate your company on a scale from 1 to 5, and 5 being the highest ... I would give you guys a definite 7. Also your office staff is amazing and the lady who handled my phone call was very courteous, efficient, and made sure to get a technician out to me right away. She did not know me from anybody and to her I was a new customer, yet she still handle me as if I had been the most prestigious client of all. I wish I remembered her name , but I hope you can give her my message and my thanks. I look forward to doing business with your company in the future. I will make sure that many of my friends and family do as well. Be blessed, continue the amazing service and know that you guys are doing it right. Namaste 🙏 Connie
Overall Experience
Quality
Price
Convenience
Had to pay $89. just to have serviceman look at job (to install a new garbage disposal I bought). He offered a "Band-Aid" installation for $325.00! (It took him less than 45 minutes to install.)I was tempted to send him away but then I would have been out $89 and still no installation. Paid the full price. Never again! What a rip-off!
Overall Experience
Quality
Price
Convenience
Tested 2 backflow valves , irrigation backflow in poor condition and buried in mud . Recommend replacement of backflow , cannot open or close valves to test.
Checked the 60 ton Carrier split condenser for alarms from yesterdays service. Found the unit off at the disconnect. Verified the proper compressor oil level the "A" curcuit. The compressor noise is from the internal unloading of the compressors to maintain proper load. Turned the unit on. Viewed the alarms. Found the "A" curcuit staging on normally with the return temp 80 deg and the supply temp 53-54 deg. Found the "B" curcuit in alarm of refrigerant loss. Found 15# of pressure on the curcuit. Will return to leak search the "B" curcuit as the building is hot and occuppied at this time. First stage is running normal with the unit capacity at 50% and 53-54 deg supply temp. Explained the repairs to Jacob the contact on site.
Carrier split system found tripping alarm code for low charge, and outdoor coil maintenance. The second stage cooling was found completely low on charge. This indicates there is a leak in the refrigerant line set. The outdoor coils found dirty with debris, not allowing for proper airflow. Coils have been washed. The first stage cooling compressor was not tripping any alarms but was found to be cycling on and off rapidly. This is due to the compressor oil level low. Oil will need to be added for the compressor to operate properly. The unit has been left off to protect the compressor from burning up. A quote for a leak search has been submitted.
Carrier Rtu system supplying the west end of the building not operating. Found the control board flashing three alarm codes. The econimizer outdoor air fan motor has failed, due to shortage in the factory wiring. The fan motor will need to be replaced. The other codes will need further diagnosing before repairs can be made. A technician has been scheduled to return to further diagnose deficiencies.
Found a 24v wire on the coil of the contactor to have come off causing the contactor to not engage and not allowing the compressor to come on. I reconnected the wire and tested the functions co the air conditioner. We have a good 20 degree temperature split and the unit is operating as designed at this time. No charge to the customer.
Upon arrival the floor drain wasn’t drain and had over flowed with water. I tested to see it the main line was backing up by flushing all the toilets in the house and running water in the sinks. No water came up so I cabled the line and 3 feet out the water drained out. I followed up by pouring buckets of water down with it. Everything tested good.
Performed maintenance inspection. Wash condenser coils, test electrical components, check blowers and belts, replaced air filters, flush condensate drains, and cooling operation. See quotes for deficiencies.
No meter installed , no water to backflow , cannot test backflow . 9-9 Returned and tested backflow assembly , all passed test .
Upon arrival the tenant informed me that the outdoor fan wouldn’t operate unless you assisted the fan blade and even then it wasn’t running strong. After further investigations I discovered that the voltage enhancement component had failed. I also discovered that the voltage distribution component was badly pitted and that all of the start components looked to be the same age. Due the the age and condition of the unit, I recommended to the customer that we replace all start components. At this time, the customer would prefer to speak with a design comfort specialist to go over options for new equipment as the repair cost would be better invested in new equipment. I spoke with Scott and he will be getting in touch with the customer Monday 9-9-19. The customer purchased a band aid level repair for the failed component to get the system operating until they can decide on new equipment. The customer also purchased a monthly recurring P3 membership. After repairs were completed, the
Customer turned off his water heater and couldn’t get it relate. I got the water heater to lite and stay on. Collecting trip charge.
Customers was not home at time of completion of job. Spoke to her over the phone and explained install with her. Customer has financed thru scott
Cleared stoppage from area drain at walk out basement, line is open and flowing at this time.
The furnace has been making a noise on call for cool. While inspecting the system I discovered that the furnace is extremely rusted out. The coil has leak d into the furnace in the past. The bracket for the blower assembly is rusted to the point that it’s can no longer snuggly hold the blower. The blower housing is also rusted out. The blower itself is out of balance and typically should be changed but I am concerned that be mounting bracket and the blower cabinet are too rusted to remount the blower assembly. Basically all of the components in the furnace are vibrating free because of the excessive rust and out of balance blower motor. I also discovered a gas leak inside the furnace and turned off the gas to the furnace. Because of the age and condition of the unit I suggest replacement. Not only that I can’t be sure that everything will go back into place because of the condensation of the system.
This will be to replace 2†ball valve on exit side of backflow . This is the main water backflow for the building so work will need to be completed after hours unless dialysis can shut off during day . We will shut water off at backflow , cut 2†copper line , remove non-functioning ball valve after backflow and replace with new ball valve and fittings , work is expected to take 2-3 hours . Returned and completed above listed tasks after hours .
