Very polite young man, very knowledgeable. Very pleased my son in Lenexa uses you. Greg Harper. Thanks.
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Andrew was very thorough, professional and courteous. He did arrive later than our scheduled appointment window but stayed to complete needed repairs caused by mouse nest. Appreciated not having to wait for return service.
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Your representative was very polite, and cognizant of the ChinaVirus concerns. Did a good job, and explained all the options.
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We were extremely disappointed in the fee charged to replace a computer component still under warranty on a furnace less than two and half years old. I did receive an explanation of the cost through phone conversation with a manager and was given an additional very small discount. The replacement took approximately an hour but apparently the cost the dealer accrues processing paperwork for a warranty refund and The time involved obtaining and providing a specialized faulty part is passed on to the customer. Seems to me this cost should be absorbed by the manufacturer if the part is still under warranty and I will be checking with other Rudd dealers to see how they handle their labor charges for replacing warranty parts. I did appreciate same day service and the expertise of the tech who performed the service. He was very conscientious of safety precautions required now due to the Covid pandemic and very informative and respectful.
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Austin took his time to explain to us what the problem was and how he was going to fix it. When he was done he made suggestions to help prevent the issue happening again.
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quoted replacing the compressor in the Bryant condenser serial 5014E04721. Sent the quote to Paul Ryan as requested.
Tested backflow preventer in mechanical room.
Checked the 24,000 btu split for the West offices for no cool. Found the condenser running with the compressor off on internal overload, the service valves closed and no refrigerant in the system. Checked with the tenant and was advised that someone had replaced the expansion valve recently. Cooled the compressor and verified that it would pump without a load on it. Added nitrogen and found a leak at the expansion valve equalizer line weld and at the liquid line connection at the evaporator. Repaired the leaks. Evacuated and recharged the system. Started the unit and found the compressor pumping at 50% capacity with a 8 degree split. Compressor was damaged from running the unit with the service valves closed and no refrigerant. Called Paul Ryan with the details and sent the equipment info in for a replacement quote.
Upon arrival I went to DaVita dialysis. And asked for keys for sprinkler room. And told him I was doing backflow tests and I would need to access their mechanical room and turn off the water for a short period of time. They said that this cannot be done we’d have to wait till after business hours. So I tested the irrigation double check because it was the only one I could access. I return today after make an appointment I’m going to access the sprinkler room the sprinkler system have not been put in to test by owner I couldn’t test sprinkler Backflow.I could not ask access mechanical room where a final backflow is located they’re going to have a key made.For when I return Monday.
Checked the Lennox Rtu for no cool. Found the blower belt broken and the compressors off on freeze stats. Replaced the belt. Set the tension. Started the unit and verified operation with a 20 degree split.
Checked the 60 ton Carrier split for low refrigerant pressure alarm on the "B" curcuit. Found the curcuit with 10 lbs of pressure on it. Disabled the curcuit. Raised the discharge temp setpoint to prevent alarms on the "A" curcuit as the discharge temp was 48 degrees on a 55 degree setpoint. Will return to leak search the "B" as agreed by Jacob.
I performed a safety and maintenance inspection on the Lennox XC17 AC system. During my inspection I discovered the outdoor coil to be heavily restricted by cotton seed and other dirt/debris. I recommended that we perform an extensive chemical coil cleaning today but the customer chose not to. After completing my inspection, I found the system to be operating within the manufacturers tolerances. Additionally, the customer renewed their P3 membership today choosing the annual recurring standard P3 option. Thank you
I arrive to find the drive pulley had become completely tightened and was shredding the blower belt. The set key was damaged and none were available so I put on a new pulley and belt. The system is operating at this time.
Performed whole house plumbing inspection. Water pressure is 60 Concerns and recommendations: Water heater is 20 yrs. old. 8-12 yrs is the average lifespan of a water heater. Water heater failure is likely at this age which may lead to unit not working or water damage. Recommend replacing water heater. The right hand compartment of the kitchen sink has a broken drain pipe under sink. Recommend replacing broken piping. 1/2 bath, jack and Jill bath, and guest bath lavatory sinks do not have emergency shut offs. Recommend installing emergency shut offs. Upstairs bathroom faucets are also of older models. They are working but replacing the stops with the faucet would be recommended. Jack and Jill bath, guest bath, and master bath commodes need flush seals replaced. These are older commode. Repairs are available but replacement is recommended for better value. Sump pump was not accessible. If unit is older than 8 yrs old replacement is recommended.
Customers main line was backed up causing all drains in house to back up. Customer does have clean out located in backyard next to patio. Conducted overtime/holiday charge of mainline cleaning from accessible clean out. Ran out and hit blockage approximately 65 to 70 feet out and water started to drain out from drain line itself went ahead and ran cable machine out to 85 to 90 feet then brought back good amount of black roots. Went ahead and ran cable machine out an additional time to 90 foot mark and brought cable machine back with more roots. Had daughter inside run all Plumbing amenities and flush toilets multiple times for approximately 10 minutes and line is open and flowing at this time. Do recommend camera on main line itself due to the fact company pulled back roots both times. Thank you for choosing LBA and have a wonderful day!
Today I completed your annual cooling tuneup, Checked air filter and all indoor operations. Everything tested as it should. I checked refridgerant and all electrical operations on outdoor systems. Found that voltage enhancement system was testing under factory specifications and gave customer estimates. He decided to wait until the first of next month. Cleaned system. Thanks for having me out today, Eli
Check air curtin at the beginning of car wash tunnel. Found power off at unit and motor starter tripped. Turn power on and reset motor starter and found motor szied up electrically. Verified voltage at motor starter inlet and outlet the motor starter is work properly at this time.
PO 3600394482 6/3/20 - Arrived on site to address no cooling coming from RTU 3. Upon investigation of unit, it was found with @2" of ice on the compressor as the lower third of the evaporator coil. The A40 belt w was observed splitting and was replaced. 2lbs of R22 was added to system. System was reacting favorably. Super heat was almost within target temperature when a large restriction blocked refrigerant flow in the system. Findings were confirmed with other senior technicians as well as carrier tech support. There is no way to remove the restriction within the distributor of the evaporator coil. Replacement is required. Please see accompanying repair proposal for details. Today - Large restrictions have been identified in the evaporator coil and at the filter drier of RTU 3 (5 Ton Carrier s/n: 0909G20064). The evaporator cannot be disassembled and so must be replaced. This is for the replacement of the evaporator coil and filter drier for the unit. Upon reassembly, the unit wil
I performed a safety and maintenance inspection on the cooling system. The work I performed included , checking the air filter, cleaning the condensate drain, checking temperature readings, checking amp readings, and cleaning the outdoor coil. After my inspection I found that the system is operating within factory specifications at this time. Thank you
