Thank you very much for a job well done.
Jerry was very nice and explained everything very well.
Jesse was very polite and professional.
I have a rental property that had a toilet and shower knob issue. My LBA Hero educated the resident on the knobs and replaced the toilet. My resident is happy with his work.
I was referred to you by a friend, Pat Walsh who has used your company for more than 20 years. When I called your company the staff was very friendly, quick to respond, and sent somebody very professional out to help me with my problems. Patrick McGlynn what the technician that came to my house. He was very informative about my problems & all options, He made sure he explained in detail everything to me about my problems , as well as the products and services that were available for me. There was no pressure for me to pick a high-grade product that I couldn’t afford. I explained to him my budget and he worked within it. He also explained the service contract if I was interested & I chose to purchase that for my own personal sense of comfort as well as relief of not having to worry about the heating and cooling check for next year. Your company and your service technicians seem to be the best I’ve ever had , and I owned my own home for 28 years. I wish I would’ve known about your company before , it would’ve saved me so much money. I will definitely be using you again in the future and recommending you to anyone and everyone I have a chance to see. If I had to rate your company on a scale from 1 to 5, and 5 being the highest ... I would give you guys a definite 7. Also your office staff is amazing and the lady who handled my phone call was very courteous, efficient, and made sure to get a technician out to me right away. She did not know me from anybody and to her I was a new customer, yet she still handle me as if I had been the most prestigious client of all. I wish I remembered her name , but I hope you can give her my message and my thanks. I look forward to doing business with your company in the future. I will make sure that many of my friends and family do as well. Be blessed, continue the amazing service and know that you guys are doing it right. Namaste 🙏 Connie
Had to pay $89. just to have serviceman look at job (to install a new garbage disposal I bought). He offered a "Band-Aid" installation for $325.00! (It took him less than 45 minutes to install.)I was tempted to send him away but then I would have been out $89 and still no installation. Paid the full price. Never again! What a rip-off!
Your service tech was wonderful-she took care of everything I needed, some things I have waited years to get fixed and she fixed them in minutes. She has an awesome attitude and work ethic-you are lucky to have her. I will request her in the future!
Water heater was priced over the phone at $1,088 and when the plumber arrived the basic package was $1346. I would have appreciated a more reliable quote from the start. The first price wasn't even an option...rather deceiving practices
Replaced a pressure switch on a Ruud furnace
Repaired drain pipe in wall due to foundation push apart the joint
Installed new gas line for gas stove top
Sump pump alarm going off
Water in basement.