Punctual, knowlegable, analyzed problem and gave a accurate assessment of furnace problem regarding falty heat exchanger. Took information for an estimate on a replacement furnace.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Doug arrived to finish previous work started by another technician. There were a few hurdles to overcome, but Doug was insightful, efficient and professional. His experience was on full display, and I appreciate his advice.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Wish there had been a bit more clean up afterwards. Other than that it was great
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Reviewed work to be done and gathered material info.
2-24-21 wed 1hr Matt Justin on site to look at boiler flue pipe repair. We will send bid for repairs.
New estimate for plumbing work. Will be scheduled when back in town
Estimate for water heater, descaler, water heater flush
P3 Furnace Maintenance Tuneup- Inspected thermostat, Inspected/Replaced air filter, checked for Co-(0ppm) Checked for Gas leaks-(None). Inspected and tested all motors, all motors are operating within the factory specifications. Tested all safety sensors, all sensors are operating correctly at this time. Inspected heat exchanger- heat exchanger no cracks or holes are visible, heat exchanger appears to be safe at this time. Cleaned inside and outside of the furnace cabinet. Performed combustion analysis, readings came back normal. Performed humidifier maintenance, replaced water pad, cleaned drain line and inside of humidifier, humidifier is set for the winter. All heating ops are normal at this time. P3 Additional Furnace Maintenance Tuneup- Inspected thermostat, Inspected air filter, checked for Co-(0ppm) Checked for Gas leaks-(None). Inspected and tested all motors, all motors are operating within the factory specifications. Tested all safety sensors, all sensors are operating corre
2-8-21 mon 3.5 hrs Main building has no heat Spoke Katie on site she got into the boiler room and explain what was going on Found both hot water boilers with the fault (code 62 Fan speed not proved) Also (code 63 LCI OFF (rollout switch) Found both outside combustion air PVC pipes, plugged with ice and snow. Temperatures outside 9° snow and ice everywhere. Did try to remove as much snow and ice as I could out of the pipes, no luck disconnected the piping at the inlet side of the inducer motor on both boilers. After a few trials for ignition I’m got #1 boiler to came on and ran #2 boiler still Getting the flame rollout switch safety tripping. After some time it did clear both boilers are running I need to return to get the ice out of the intake pipes and reconnect intake piping to the inducer motor. Both boilers are LAARS Model# NTH850NJX3
1-6-21 wed Indoor pool boiler State boiler inspector is requiring a pressure release valve be installed. The boiler does not come with a release valve it has to be field installed. 1-15-21 fri Parts pick up
Cause of issue was that the furnace has a failed heat exchanger. Comfort advisor will call an email with estimates. Thank you
Upon arrival customer informed me the outside unit was tripping the breaker I pulled the disconnect Opened the electrical compartment door. Checked the hard start kit hard start kit was working properly checked capacitor capacitor was within parameters and out of the compressor wires found Start and run terminals on the compressor shorted to ground check for thermal overload compressor was cold. Advise customer that the compressor was dead in operable. With customers permission turned over customers name and information to Scott for an estimate.
Estimate for jcww sump pump and backwater valve. Plumbing in basement bathroom must be changed for backwater valve to work.
Upon arrival found clog in the condensate drain to lack of maintenance . Cleared clog in the condensation line, flushed the line, and replaced the UV purification system. Customer was not interested in an maintenance agreement
Upon arrival I preformed a whole home plumbing inspection for the customer today. Upon inspection I noticed that the water heater between the laundry room and the kitchen was 9 years old. I told the customer about it and left them a quote on a new 40 gallon gas water heater. I also quoted the customer on a tankless water heater flush in the downstairs basement. Whenever the customer runs water in the in the master bathroom or the hallway bathroom on the right side of the house you can hear a noise coming from the wall behind the front door. The hallway bathroom is located on the other side of the front door. I told the customer that a pipe or pex could be hitting up against some in the wall to make the noise. I informed him that I would have to cut into the wall to locate the noise and the customer said that he will try to locate it himself and would call back if he couldn’t.
Checked all operations in the cooling mode. Found a fault in the voltage enhancement system for the 2011 Lennox air conditioner. Customer chose a gold repair allowing me to rebuild the outdoor electrical panel and restore the system to clean condition. Washed out additional unit and checked all operations. Equipment is now operating within factory specifications.