Recently your plumbing technician, Tory Powell, came to see us about a plumbing issue we’ve been having. The was very professional and thorough in his evaluation and explained what the issue was and gave us a couple of solutions to solve the problem. The issue hasn’t been resolved as yet since you had to order that new toilet we want but we look forward to Tory returning and completing the job. He’s a very courteous and knowledgeable employee and a value to your company. (NOTE - I would have rated you 5 stars in each category except the issue is not quite resolved.)
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Response from LBA Air Conditioning, Heating & Plumbing:
Your positive feedback is greatly appreciated. Thanks for taking the time to leave a review.
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LBA in my neighborhood today for our annual HVAC check up. Nick Larkins, the field supervisor for the technicians who came on the original call, came by after their visit to verify the earlier findings and discuss solutions with us. We remember Nick from visits in previous years and enjoyed seeing him again. As is our experience with this company, Nick was very congenial, knowledgeable and explained what he checked and his findings. He then offered some suggestions for our consideration. Have been with this company for several years after and highly recommend them. Top notch company and employees.
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LBA in my neighborhood today for our annual HVAC check up. Have been with this company for several years and would highly recommend their services. Patrick Krisman was the technician today and as been our experience in the past, Patrick was very friendly, knowledgeable and explained what he checked and his findings. He then offered some suggestions for our consideration and all of this while he was training a new employee, Tyler, who was shadowing him today. Top notch company and employees.
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Jonathan was very thorough and attentive to detail. He is an asset to your company.
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Noah was very thorough making sure to run all water sources when finished clearing my drain. He even scrubbed the floor drain when finished.
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This is the second time Phil has been the LBA technician to take care of our plumbing needs. He doesn’t disappoint! He is a polite, considerate individual who explains what he sees for a solution but also gives choices if appropriate. When finished he has you look at his work and makes sure you are satisfied. He was mentoring a fellow employee today and overhearing part of their conversation I can assure you he had that same polite, caring attitude with that person. Way to go LBA - your techs rock!!
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Phil has been to our house in the past and we were pleased to see he was the technician again today. He is thorough and does a great job all while remaining pleasant and respectful. Phil’s the bomb and a credit to your company!
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Nick demonstrated total proficiency and to be very knowledgeable. In as much, I never felt rushed nor put off. He took the time to take care of all questions and requests. We would like to request him for all our service calls, he is very talented!
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Mark wants to check a few things with rebates and tax credits and go from there before making a decision
Dispatched for annual AC tuneup. At arrival system is operating. During the tuneup, I checked compressor, fan and capacitor. Also, during the inspection we checked pressures, static pressure, and temperature split. All components of the AC are all operating with manufacturer specs. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
-Replaced Toto Tank under warranty Thanks for choosing LBA Services! Jeremy
-Removed toilet from main level living area -Cleaned around and observed flange -Set new Toto toilet with wax ring with horn and fastened toilet to flange -Installed tank to bowl with required hardware -Installed existing toilet seat -Tested and caulked toilet base Thanks for choosing LBA Services! Your technician Jeremy
Sold repair. Replace toilet in front guest bathroom
For this job I cut her drain line open to auger out the clog to success then repiped a clean out
Went for an AC inspection today. Filter is clean. Static pressure test passed. Temperature split between the supply and return duct passed. Evaporator coil is clean and rust free. Blower motor amperage passed. Outside unit is clean. Refrigerant pressures met factory specifications. Compressor and fan motor amperage passed. Capacitor passed as well. AC is up and running upon completion. Thank you for choosing LBA services!
Customer had burner assembly apart from water heater and tools scattered. He asked me if we had a burner assembly. I told him that we have to order it from the manufacturer. Customer has a burner assembly coming sometime today.
For this job, I was performing routine maintenance on the AC and furnace. All electrical components and pressure switches refrigerant levels and safety switches were operating well within manufactured specifications. However, the static pressure was very high at almost double what it should be. After checking the ductwork, it was clear that we were missing quite a bit of CFMon the supply side. I really wanted to do an arrow seal. on the supply side. I really wanted to do an arrow seal to increase airflow, lower energy costs and get air moving to the four bedrooms however we need to at least address this ductwork first before that’s possible. Because of this I called out a supervisor to look at the system further.
