Jonathan was very thorough and attentive to detail. He is an asset to your company.
Noah was very thorough making sure to run all water sources when finished clearing my drain. He even scrubbed the floor drain when finished.
This is the second time Phil has been the LBA technician to take care of our plumbing needs. He doesn’t disappoint! He is a polite, considerate individual who explains what he sees for a solution but also gives choices if appropriate. When finished he has you look at his work and makes sure you are satisfied. He was mentoring a fellow employee today and overhearing part of their conversation I can assure you he had that same polite, caring attitude with that person. Way to go LBA - your techs rock!!
Phil has been to our house in the past and we were pleased to see he was the technician again today. He is thorough and does a great job all while remaining pleasant and respectful. Phil’s the bomb and a credit to your company!
Nick demonstrated total proficiency and to be very knowledgeable. In as much, I never felt rushed nor put off. He took the time to take care of all questions and requests. We would like to request him for all our service calls, he is very talented!
Estuardo was very knowledgeable and patient with us asking questions about our system. Would highly recommend Estuardo.
Been doing business with LBA around 20 yrs. never disappointed!! 🤗
Carley was super helpful and knowledgeable. He explained the issue and was extremely courteous and patient. Thank You !!
When we returned from my wife's chemo session on Wednesday we found our central air was not working. Mrs. had dealt with LBA on the commercial side prior to her retirement and called to see if they also handled residential customers. We appreciated the prompt service call and the professionalism of the technician who came the next morning. We would definitely recommend LBA.
Very professional and courteous... Thank you so much!
Angelena did a great job. Thanks
During maintenance customer system passed static had a good cam count. I also cleaned customers flame sensor ports checked burners and also did amp draws everything looks good today
We were out to evaluate the system and found that the wires had been swapped down at the zoning control board. System was kicking the ac on as if it was a heat pump but it has no reversing valve. After switching wires to the proper terminals system is operating properly.
Zoning Board not working properly.
Responded for a call on no heat. When I arrived by test the furnace in heating mode. Flame ignition was not starting due to a pressure hose. Going from one pressure switch to the other that was not seated correctly. It most likely came loose from the vibration of the blower motor. I then replaced one of the square pressure hoses in the inducer motor. It looked as if it had been pinched because it was at an awkward twisted angle. I then cleaned the last two hoses going from the inducer to the collector box and the pressure switch to the gas valve to make sure there are no obstructions. I then tested the heater three times to make sure it started up correctly.
Company removed the failed softener system and install new novo combo unit. Company checked flushed all fixtures and water heater of potential resin media. Thank you for choosing LBA and have a great day.
Upon arrival, customer mentioned how he’s having inconsistent and low water pressure throughout the system. Tested and verified findings. After further diagnostics determined that water softener had failed and is sending out media resin throughout the whole plumbing system causing pressure problems. Recommended replacing and flushing out the system. Customer authorized work and scheduled for Friday morning.
Installed new furnace. Tested and cycled. Unit is operating properly at this time.
Arrived to furnace maintenance. Upon arrival I spoke with the customer who showed me the location of the furnace, ac, and corresponding thermostat. I began my maintenance by cleaning safeties and checking the overall condition of the furnace. This included a safety inspection of the systems heat exchanger. Upon doing this I found large holes had formed within the heat exchanger itself making this system unsafe to operate. I showed the customer these holes live and red tagged/shut down the furnace. My supervisor will be here to go over replacement. Furnace off upon departure.
Customer did not have time for me to come inside.
Replace hot and cold side shut off valves. Restore water and test. 1 year parts and labor warranty. Discovered high water pressure and extremely hard water. Discussed pressure regulator and something for water quality.
called for cool Furnace is in basement Checked temperature splits and 20 split is good Checked static pressure and within limit but close Filter clean, client has another one Condenser outside Disassembled unit Coils very clogged with dirty, showed client Clients approved extensive clean Unit pulling a lot of power, showed clients Recommend hard start and client approved Installed hard start Pressures are good Washed and cleaned condenser completely Reassembled unit Cycled
Company arrived Wednesday, May 24, 2023 to provide estimate for installing hose bib and utility sink. Upon inspection company was able to install hose bib and utility sink water was restored to the home no leaks are present upon completion. Company sent out supervisor to do quality control check and do a once over on the home. Thank you for choosing LBA Services.
Company arrive Friday, May 19, 2023 to perform plumbing inspection. Upon completion of inspection company found hardness 19 TDS 415. This canon will lead to mechanical failure and appliances and plumbing. Company found whole house water pressure is 110 psi. This canon will lead to mechanical failure in appliances and plumbing. Thank you for choosing LBA Services
Arrived to AC out call. Upon arrival I spoke with the customer about the issue at hand which was the ac would come on but no cooling was being provided. I ensured proper blower operation inside then made my way to the outdoor unit. Here with it running I hooked my gauges up finding it extremely low on refrigerant. With age of this system and the refrigerant it uses no longer being available I spoke with the customer about replacement. I am having my supervisor out to meet with him this evening between 530-600. System off upon departure.