Patrick seemed knowledgeable, willing to ask experts for help, honest and very personable.
Professional, knowledgeable, and courteous folks at LBA. You get what you pay for and this company is great.
Needed my humidifier started. Quick service. No issues. Answered all questions fully.
Weather was way below zero. Demand couldn’t have been higher but LBA got right back to us. Had a tech arrive soon and fixed our problem. Tech was terrific! Thank you LBA!
Scott listened to my inducer motor and didn’t hear any unusual noises. Found none. The motor was replaced last week.
Quick, clean, polite, extremely knowledgeable
Patrick was very courteous, and seemed to know what he was doing. I did the seasonal maintenance, but he did tell me I need an additional repair that has significant cost. I chose not to do it at this time. I'm a little frustrated that a three year old furnace that LBA installed and serviced annually has this costly issue. I will obtain a second opinion before I spend somewhere between $750 in $2000. Please note that these ratings are for Patrick and what he was requested to perform today.
Nabatae was an excellent technician and thorough in my inspection.
Customer declined service due to the price
Went to go present static pressure issue with customer but customer didn’t have time to talk about the current issues. I did reconfirm that static pressure failed test on upstairs system. Main system is passing for now with a cheap new filter in. If customer installs the allergenic filters then both system static pressure will rise quite a bit and both systems would have failed airflow. Both systems failed cfm count. Upstairs system is not getting enough airflow and if it continues running this way then the system has a much higher percentage of having failures prematurely. Airflow needs fixed as soon as possible to avoid more issues than it already has had.
Arrived for furnace maintenance. Two systems. Static failed for both. Checked vents, dampers, and filters. Static passed for downstairs system. Static still failed for upstairs system. Inducer amping high in both systems. Blower wheels getting dirty.
Called customer and texted. She won’t notify him of issue till next Thursday so I will follow up next week on Friday at 3PM
Arrived to remedy an inoperable aprilaire steam humidifier. Upon inspection of the unit found the humidifier not filling and found that the furnace is running with failing static pressure. Performed diagnostic on the humidifier and found that the solenoid valve is not allowing the proper amount of water to flow. Spoke with homeowner about repair solutions and the systems static pressure. Tried to relieve enough static pressure to bring the system within compliance with factory specifications and was unable. Reached out to a supervisor to complete the diagnosis on the systems static pressure. Checked over the furnace and made sure there are no restrictions to airflow inside the unit. Humidifier parts arrived and performed the replacement of the solenoid valve. Was sure to flush the water feed line to remove any calcium that may be remaining. Tested system operations. Humidifier is functioning properly at this time.
3/14/24 - Completed a full cooling maintenance on six York RTU’s. Changed filters, washed out coils and pre filters, as well as took temperature splits and amp draws. Units 1 and 3 still have no electrical disconnects, which has been addressed before. Other than that, all units were running and cooling well, and there were no issues found at this time.
Upon arrival checked all components on the mini split. Everything was perfectly fine. Cleaned out the two filters on the mini split unit itself took a temperature split it was good. Cleaned it all off and left it looking good. Customer is happy.
Came across at all three systems, failed airflow and static pressure test running outside of the manufacturer specifications. All three filters were extremely bypassing air and not allowing for good filtration causing poor air quality in the home highly recommended doing a tuneup on the 1988 furnaces for the second floor and the main floor to make sure that they are running safe.
Technician found failed static pressure and a cracked heat exchanger on the upstairs system. Main floor system has water damage from ac coil at some point in the past which is causing system to rust. After showing Kelly the systems and I looked at the old ac units outside we talked about replacement options. Old ac units use R22 refrigerant which is not manufactured since January of 2020.
Came across at all three systems, failed airflow and static pressure test running outside of the manufacturer specifications. All three filters were extremely bypassing air and not allowing for good filtration causing poor air quality in the home highly recommended doing a tuneup on the 1988 furnaces for the second floor and the main floor to make sure that they are running safe. Two older systems need blower wheel cleanings upstairs has a bad inducer and bad crack I. The heat exchanger. the main floor needs a blower capacitor it’s reading 8.8 out of 10 in need of changing
During this visit I replaced the failed combustion blower motor. The motor was discovered to be mechanically locked up due to bearing failure. The new motor was installed, the boiler returned to normal function after the repair. I did stay on-site and confirm that the boiler is modulating correctly. The flue and fresh intake were also confirmed to be in safe condition. The unit started its ignition cycle and ran at 100% then dropped down to 38% after the heating circuits started to warm. I was able to witness the modulation and check the heating circuit temp. After repair this unit returned to normal functioning. The line item “misc” below is the price for the combustion blower motor and assembly. Thank you, Jon Tech notes: unit serviced, north side (the unit on the right out of the three). Water temp 130 and climbing at 14% fire rate at the end of this service call. Indoor temp slowly climbing. The other two boilers are not our clients equipment, there are two business
This is a time plus material estimate for the repair of the hydronic boiler that serves the North end of the building (s/n 1645103829177). The motor required for this repair will cost $1,568.00. The part will be shipped directly from the manufacturer to our office upon approval of this estimate with an estimated shipping time of 2-4 days. I estimate that the labor for this repair will be 2hrs at a rate of $149.00 per hour. This includes the repair and function checks of the boiler after the repair is completed. The labor used for this repair will be added to the cost of the motor after the repair is completed. Thank you, Jon
3/7/24 Sent out today to Gerry and Lynn’s today in regars to a leaking toilet. Upon arrival I was greeted by Lynn, Gerry’s daughter who I went over the purpose of today’s visit with and answered any immediate questions. Lynn led me to the bathroom with the leaking toilet and I requested a few minutes to inspect the toilet. Lynn requested I check the other toilets as well while I was there to ensure no other leaks. During the visit today I was not able to run test for vitals because we were concerned about stopping the leak. Wear and Tear: -leak coming from supply line Solutions: -replace supply line only -replace supply line and shutoff I made sure to answer any questions they had as to ensure they understood everything that could be done today. At this time Lynn is wanting to replace the supply line only. With their permission I started work. I did not have to drain the unit down and was able to use the shutoff at the toilet. I removed the faulty supply line and installed a new
During this visit I was shown the thermostats that control the heat on the North side of the building (clinic). Once Inaccessed the roof I discovered that the roof top units do not provide heat to the conditioned space. There are three boilers located in the basement that control the heat for this building. The boiler on the N. is labeled “boiler-clinic”. This unit was locked out on a failure to ignite. The unit was checked for loose wiring, the flame sensor was cleaned, the onboard fuses checked and proper voltages were confirmed at the main board. The unit was cycled and the control voltages and primary motor voltages were checked at the inducer motor. The supplier was contacted and test parameters were confirmed for this specific make and model. The inducer was pulled and it was discovered that the motor had physically locked up. A call was placed to determine price and availability of a new motor. This was relayed to Kim and upon request an email was created that docum
Completed previously diagnosed repairs with the correct parts from Lennox direct. Shut system down, turned off the gas. Disassembled the gas feed lines and gas valve. Removed the gas manifold from the furnace. Mounted the new gas valve on the manifold and mounted the gas valve and manifold in the furnace. Plumbed the gas valve to the rest of the gas lines. Purged the air out of the gas lines to the system. Performed an electronic gas leak search. Fired furnace and measured a temperature split. Furnace is functioning properly at this time.