Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Received AM call asking to move appointment for tune-up from afternoon, agreed. Did tune up but had to relay disappointing news that 2-1/2 year old Aprilaire humidifier had failed. Not Eli’s fault of course just bearer of bad news. He explained cost to replace, pro-rated credit to be applied to that cost. Overall he did excellent job, and was extremely courteous & clean.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon arrival softener to home had been removed and hard and soft lines were separated. Reconnected lines
I performed a safety and maintenance inspection on the Ruud AC system. I found the system to be operating within the manufacturers tolerances at this time. There was however a decent buildup of cotton seed and other dirt/debris on the outdoor coil so I recommended completing an extensive chemical coil cleaning. The customer agreed and after completing my inspection the system was operating as it should. The customer presented a postcard mailer for a special $88 AC tuneup. I offered to apply the savings towards the purchase of a membership but the customer was not interested at this time. Thank you
Installed 30,000 grain North Star water softener at main water line. Provided 5 bags of salt. Tested for leaks around pro press fittings and none were found at this time.
Upon arrival the bathroom next to the kitchen the toilet was leaking water. On further inspection I noticed that the shut off to the toilet was leaking water. I had to turn the water off to the whole house and replaced the shut off I tested by turning the water on and checking for leaks. Everything tested good.
Cleaned goodman mini split. Disinfected all mini split components. While taking system apart and found that the drainage system was Modified and not done by LBA. Had to use the same modification at this time system is operating properly after cleaning.
Will set up with dalton to get with Norman to set up a maintenance agreement.
Upon arrival I performed a whole house plumbing inspection. Water pressure is 55 psi. Within range. Water heater is five years old and no apparent problems. I checked all plumbing fixtures everything in working order. I talked to customer About renewing P3. She said she was gonna think about it and contact the office if you wanted to renew.
Upon arrival customer stated that the air conditioner was freezing up at this time. Found the refrigerant levels to be low at this time. Performed electronic leak search and found a leak at the metering device compression fittings. Recommended replacement of all of the fittings at this time customer went with a tightening of all the fittings and a recharge of the system. Performed an electronic leak search after charging and tightening the system found no leaks at this time. Air conditioner is now cooling within factory specifications and is not leaking at the compression fittings.
Checked all operations in the cooling mode. Replaced furnace filter with customer supplied filter. Checked all electrical and refrigeration components outside. Performed an extensive coil cleaning at this time. Customer was not interested in maintenance agreement at this time. Outside coil is deteriorating. Ac is cooling at this time.
The outdoor disconnect was in the off position. Switched to on position and air conditioner turned on. Checked operation
Estimate for water softener work will be done next week
Upon arrival found that the high-pressure system had tripped. After further diagnosis I found that the voltage anti-system did not allow the exhaust or pool system to turn on. Customer chose Band-Aid repair And is going to look into replacement of both units.
Checked all operations in the cooling mode for all four units. Cleaned out drain lines and replaced all four furnace filters upon customers request. Checked all electrical and refrigeration components outdoors. Re-leveled the garage location unit. Washed out all for air conditioners at this time. Equipment is now operating within factory specifications.
Checked All operations in the cooling mode. Furnace filters was OK at this time. Checked all electrical and refrigeration components outdoors. Washed out the outdoor unit. Performed a re-level and a re-insulate of the refrigerant lines service for the customer. Air conditioner is now operating properly.
Checked all operations in the cooling mode. Furnace filter was OK at this time. Washed out the outdoor unit. System is operating within factory specifications.