Phil was very professional and did a great job explaining the problem and solution and even helped check another spigot to make sure we didn’t have a problem with it.
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Arrived on time and got to work right away. Was friendly and helpful, listened well and answered questions.
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Eli was very professional. He explained everything he needed to do and what options I had to resolve the problem. He was nice and very polite.
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We had a new furnace and a/c installed and the installer forgot to relight our water heater so we had no hot water the next morning to shower with - this is almost unforgivable
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
After hours call. Replace hose bib bronze package.with six month warranty.
The customer stated that they still smell gas throughout the home. I performed an electronica gas leak search and I cannot find any gas leaks at this time. Given the age and condition of the furnace, I performed a visual safety inspection for the heat exchanger. I found multiple breaches in the heat exchanger. I read tag the furnace and shut power off to it. There is a comfort specialist coming out later today to give a quote on replacing the equipment.
Replaced bad heat exchangers. Checked operations of systems. Checked safety’s on systems. Checked Efficiency of systems after replacing failed exchangers. Systems are online and operating properly at this time.
Upon arrival found that the combustion assembly had failed after speaking with the customer the customer either wanted to rebuild the entire electrical panel of the furnace or replace the furnace customer decided to look into Replacement at this time.
I conducted a performance and safety inspection for the furnace. I found the furnace to be operating within Factory specifications.
Found mildew in the condensate pan and condensate pump that is separate from unit in ceiling. I had a condensation cleaning tablets to both the pump and pan. I also put a odor neutralizer into the ductwork this should take care of the mildew and the odor.
Performed CPMA, Changed filters on both units, checked all electrical and mechanical functions. No issues at this time
Today I completed your annual heating tune up, I checked all safety and electrical devices to ensure your system is running safely and efficiently,I cleaned system and performed humidifier tune up, checked for proper heating transfer, changed humidifier panel, I found that there was bacterial growth in the system and the voltage enhancement system was testing under factory specifications, I recommended replacing voltage enhancement system and gave customer options to have air purification system installed, recommended having a mold expert evaluate system. Customer went with silver option to replace voltage enhancement system and wants a air scrubber installed. everything else tested as it should at this time, thanks for choosing Lba, Eli
Completed furnace tuneup and Humidifier tuneup. Checked low-voltage and high-voltage wiring, All wiring was firm and stable. Checked drains, all water is draining properly. Cleaned all surfaces and inside furnace cabinets space, cleaned safety switches and recalibrated. checked Combustion motor, CO Exiting the house properly. This system is working to manufacture specification.
Checked the building for no heat in three areas. Found heat exchangers rusted thru at the seams in the Southwest, Northwest and Northeast Lennox KGA rooftops. Quoted the warranty repairs to Russ and emailed him the estimate.
Found flue to be clogged at this time. Found that rodents are getting inside of the furnace recommend calling exterminator to help prevent issue.Cleaned out flue piping and now system is operating within factory specifications at this time.
Customer has multiple issue that need addressed and will take 3hours to perform, needs scheduled for Monday first call.
In the master bathroom I replaced the cartridge on the hot and cold side of the faucet. Everything tested good.