The employees of LBA are always professional and courteous
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Glad i used a reputable company as the problem was bigger than i thought. Work was diagnosed and priced fairly, then done on time
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Came out quickly and diagnosed the problems and showed me solutions
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Patrick seemed knowledgeable, willing to ask experts for help, honest and very personable.
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Professional, knowledgeable, and courteous folks at LBA. You get what you pay for and this company is great.
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Needed my humidifier started. Quick service. No issues. Answered all questions fully.
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Weather was way below zero. Demand couldn’t have been higher but LBA got right back to us. Had a tech arrive soon and fixed our problem. Tech was terrific! Thank you LBA!
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Scott listened to my inducer motor and didn’t hear any unusual noises. Found none. The motor was replaced last week.
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4/26/24 Sent out today to Todd and Katie’s in regards to a backdrafting water heater. Upon arrival I was greeted by Todd who I went over the purpose of today’s visit with and answered any immediate questions they had to help set expectations. Other than the water heater they mentioned an issue with a low flow faucet in the kitchen. VITAL READINGS: -Total Dissolved Solids (cold): 298 ppm -Total Dissolved Solids (hot): 499 ppm -Water Pressure Static: 75 psi -Water Pressure Faucet Open: 75 psi (w/ prv) -Water Temp Setting: 120 F -Water Temp Output: 122 F -Water Hardness: 7 grains of calcium per gallon -Water Quality: none -Water Heater: 2022 gas 50 gal w/ expansion tank -Water Lines: copper, pex -Drain Lines: pvc OBSERVATIONS: -back drafting and co detectors going off -high disloved solids in lines -low flow at kitchen faucet Solutions : **MUST** customer supplied kitchen faucet **SHOULD** supplied kitchen faucet + water sediment filter **IMPROVED** LBA supplied kitchen faucet + c
We replaced sump pump, check valve and back up battery
Need to return with the correct control unit that is capable of communicating with the thermostat and zoning control board. Thought we had this product with the smart remote sensor, but after going through the set up process and testing the system, found that it doe not control temperature.
Upon arrival the customers thermostat was not connecting to the internet. I went down and reset the on/off which at the furnace. Waited 10 minutes for the stat to reboot but it never did. Found out the stat had gone bad. They don’t make the stat they had so I got them the Lennox S40 with temp sensor for upstairs. The sensor for upstairs was not compatible with the Lennox S40 so I went back to Lennox to get the correct sensor for upstairs. I picked up the Lennox zoning extender and installed it upstairs. I then made sure both of the homeowners cell phones could connect and control the thermostat. It is working properly at this time! Have a great day!
Arrived for an ac maintenance. Static pressure failed in both heating and cooling. Customer is already aware of issues. All electrical components of furnace were within range. Blower wheel dirty. Heat exchanger looked good. Refrigerant levels were good. All electronics in ac were within range. Cleaned outside coil -Ren
Arrived to do a performance maintenance. Started inspection inside and measured a temperature split between return and supply air. Measured power consumption of the blower motor and checked system for cleanliness. Found that the blower wheel is heavily coated in dust debris. Performed a static pressure test and found that the system was well beyond the rated maximum. Reached out to a field supervisor to finish the diagnosis on the systems static pressure for Thursday morning. Moved inspection outside and verified system refrigerant charge. Verified operation of all mechanical and electronic components of the condenser. Rinsed coil free of debris and removed leaves from the inside of the unit. Air conditioning system is operational at this time.
4/22/24 Sent out today to Mark and Mollys in regards to their annual membership plumbing inspection. Upon arrival I was greeted by Valentina who I went over the purpose of today’s visit with and answered any immediate questions they had to help set expectations. I also called Molly for confirmation of everything needing done today, Molly opted out of having the water heater drained on todays visit. VITAL READINGS: -Total Dissolved Solids (cold): 293 ppm -Total Dissolved Solids (hot): 402 ppm -Water Pressure Static: 80 psi -Water Pressure Faucet Open: no prv -Water Temp Setting: 120 F -Water Temp Output: 110 F -Water Hardness: 9 grains of calcium per gallon -Water Quality: none -Water Heater: 1989 gas AO Smith 75 gal -Water Lines:copper and pex -Drain Lines: pvc and cast iron OBSERVATIONS: -new 1/4 turn shutoffs everywhere -water heater from 1989 -high water pressure, no regulator -no water quality WEAR AND TEAR: -water heater -water pressure -water quality SOLUTIONS: **MUST
For this job I was showing up because one of the outdoor units as well as the inside coil was freezing up. Upon checking the first furnace. It was clear that the board and motor would need to get replaced. This was the primary issue of why the coil was freezing, due to the lack of airflow. After checking the heat exchanger, it was clear that there were multiple cracks, and on the unit is old. It is definitely unsafe to operate. With permission, I checked the second unit which is identical to the first. I found the same cracks in nearly the same areas. One system is 20 years old and the other one is 21 years old. Upon calling a supervisor in looking over all possible options. It’s clear that for replacement is most likely the best option. Increasing the airflow will not only make , the house, cool and heat more efficiently but it also take humidity out of the air and you will have less issues with breakdowns in the future. Supervisor, Nick has been called out to handle the best solution
Upon arrival the customer explained the AC was not working. Upon inspection I found the wires from the AC were cut up near the ceiling. I re-wired it and everything came on but there is also a refrigerant leak in the lineset outside between the AC and the wall of the house. Bob Hamilton installed the system and Steve called them to see if they would cover it under warranty and they told them yes, it would only cost them a trip fee to come out and they would repair it. I will send the estimate for us to fix it in case Hamilton doesn’t work out for whatever reason. I turned the disconnect in the off position so that the AC doesn’t get hurt any further. System holds 12lbs of r410a refrigerant. Have a great birthday Laura!
