Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
They did an outstanding and professional job installing my HVAC system
Overall Experience
Quality
Price
Convenience
Good and comprehensive service. Please resend service summary as it was not received. Thanks.
Overall Experience
Quality
Price
Convenience
Performed heating tuneup on furnace. Wiped down all electrical wires and electrical components. System is full of construction dust tried my best clean up the surfaces. Replaced water panel for humidifier only customer did not want tune up. Performed combustion check on heat exchanger. Checked temperature rise. System is running within manufacturers specs at this time. Set humidistat for 35% and opened damper for humidifier. No other work performed at this time.
Upon arrival I found that the furnace had a loose wire connection. I properly connected contacts and system was functioning as it should at this time
Upon arrival error 66 was present on the display. Removed front panel and checked all wiring to by pass valve. Turned unit back on. Recirculation kicked on with out issue. Ran multiple fixtures in home to put a heavy demand on the unit. Still no error code presented itself. Called Ruud tech support with this information and they will be sending a new by pass valve. Customer will notify us when it arrives.
Customer stated that the house feels dry. Customer requested for me to adjust humidistat to higher. Adjusted to higher setting. Humidifier is operating properly.
Error 66. Indicating lack of water flow. Possibly caused by air trapped in line. Reset water heater.
Installed Ruud tankless water heater. Removed existing dual tanks. Reworked gas and water lines to accommodate new installation. Ran new exhaust vent to outside. Set expansion tank. Set water heater temperature and turned on internal circulation. Checked for leaks and proper function.
Checked the heat exchanger in the York Rtu #6 per the customers request. Gas was shut off by others from a earlier date. Removed the top to access the exchanger in the horizontial ducted unit. Found the exchanger in like new condition with no rust thru or cracks. Restored the gas service to the unit. Verified operation in the heat mode. Explained the findings to Norman the contact on site.
Upon arrival customer took me to Main level bathroom. Then had water on the floor I suspect it was coming from the toilet. I’ve also done work in that room previously on the lavatory. I ran water in lavatory to double check drain make certain we didn’t have a leak no leaks found. I turn the water back onto the toilet and checked bowl gasket for leaks no leaks found. Flushed multiple times . And checked base of toilet no leaks found. I went into basement and check bottom of flange from unfinished basement. No leaks found. I should customer options to pull toilet and replace gasket. And another option to replace stop shut off supply tube and wax ring. Customer is going to keep an eye on situation if water reoccurs they will call
Upon arrival the customer had a few this for me to work on. In the master bathroom the sink drain next to the walk in closet was draining slow. I had to cable the line and clean out the p-trap. When I was done put everything back together and tested it by running water down the drain. Second issue I worked on is the tub lever had twisted off and I had to twist it back on. The last thing I had to do is winterize the outside faucet on the deck. Everything tested good.
We will install tankless water heater on Friday 10/23 8:30-9:00 start time
Upon arrival I performed a whole house plumbing inspection. I check the water pressure it was 70 psi. Within range. I checked the natural gas system with a leak detector. No leaks detected the age of the water heater is a 2016. The sump pump was operational with no alarms. I talk to customer about replacing lavatory in hallway bathroom.And I showed customer options to replace a P-trap under pedestal lav in main level bathroom. They chose a Band-Aid with a 30 day warranty. I replace P-trap and checked operation and for leaks. I checked all other plumbing fixtures and they’re operating normally. I did see a lot of signs of calcification. I’m going to leave a brochure with customer for Pat.
Performed maintenance inspection on a Lennox furnace. Checked all electrical components and safeties for proper operation. Replaced filter. Tested humidifier. Check combustion analysis on the exhaust. Furnace is currently operating under manufacture specifications.
Replace pure air annual maintenance kit X8795, took heat rise, performed combustion analysis for oxygen levels and the flu, CO levels in the flow, and flu gas temperature, replaced water panel for the humidifier, checked humidifiers functionality, pulled and clean the burners, cleaned the flame sensor, Pulled and cleaned the blower motor, inspected heat exchanger’s. Both furnace and humidifier are working properly at this time.
Today I completed your annual heating tune upon both systems. I performed combustion analysis and tested all safeties. I changed both your air filters and cleaned flame safety systems. I inspected your heat exchangers and found that there was thermal stress on the older lower level system. I recommended replacing system. Everything else tested as it should at this time
Upon arrival I preformed a whole home plumbing inspection inspection for the customer. The water pressure is at 75 psi and code require for the psi be between 60 and 80 psi in the house. The electric water heater is 7 years old and working in great condition. Customer wants to renew the P3 agreement with the hvac tech on site.