Andrew did a very thorough job servicing our a/c system, and he has excellent customer skills.
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Westin Sinclair, who is friendly and professional, came out and diagnosed the problem with the new AC unit. Later that day Joe Kile made the repair. Joe has been to my house on two separate occasions. He is friendly, professional and very knowledgeable about AC. The repair was covered by the warranty, and I am pleased with the work and the service.
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I contacted LBA on 6/3/25 about a problem I was having with the new central air unit LBA recently installed. LBA sent Westin Sinclair to my house the next day. He was very friendly and professional. It was a difficult diagnosis because the problem could have been caused by any of several different things. Westin kept at it until he found the problem, which was a faulty part the factory shipped in the new AC unit.
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My Technician was wonderful & a he knew his business & did an excellent job. He's a definite '10' !!
Response from LBA Air Conditioning, Heating & Plumbing:
We really appreciate you taking the time to share your feedback with us and the community.
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Brady was very thorough to make sure he found and solved our problem of a leak. Very satisfied even on a snowy day
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Toni was very nice. My dogs liked him which is a thing. He was very fast and got to the root of the issue quickly.
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He was very informative. Made sure all of our needs were met. Was very patient with our indecisiveness.
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Wonderful install completed way ahead of when I expected it
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Went over options with Bruce, he has 2 other estimates to go over later this week/next. Will be following up with him on Friday
Went for an out on system. Filter needed to be replaced reasons for coil to freeze. Will recommend to replace filter monthly. Refrigerant charge is within range bit on the low side. Air conditioner unit is 23 years old. System is up and running before leaving. Thank you for choosing LBA services-Johann
Door switch was off for system put tape back on. System is now cooling.
Duct clean for Friday and blower motor along with the smart a/c system install
Installed 90% full system, filter boot, and floor return in living room.
Went for a bug like smell when system is running. Checked refrigerant pressures, system is passing as well for temp split. No signs of smell when system running for ac. System is running properly and found no issues at this time. Thank you for choosing LBA services
Air Conditioning System Repairs: Repaired the AC system’s defrost control circuit to eliminate persistent frost buildup on the coil, improving overall system performance.
Sold 3 ton 13-14 seer ac/coil and 90% 75k btu gas furnace + one new floor return grille $12,461.85
Arrived for ac out. Ac is from 1997. It’s low on r-22 refrigerant. The heat exchanger has cracks and holes. My field supervisor is out to discuss options.
