I will definitely stick with you guys it was a good experience
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Andrew was thorough and informative about what he found while servicing our air conditioning. He pointed out possible issues that could pop up, and solutions.
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The technician was friendly and knowledgeable about my situation. He discovered I needed a thermostat & quoted me a price of over $370 to buy & install a thermostat. An outrageously high Price to pay for a 30 minute job & a $20-? amount of money to pay for the thermostat. Also, regarding "Covid" protection: The technician DID NOT wear a mask. As he was leaving, I asked him about it & he stated: that if the customer didn't have a mask on, he didn't put one on either, which I believe is not right. Your technicians should protect themselves & their customers. Thanks for allowing me to express my opinions.
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We had a minor issue with a newly installed furnace, it was reported and quickly resolved. Jeremy Allen fixed the problem quickly, and clearly explained the process, again demonstrating why we continue using LBA.
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Eli Dyer quickly diagnosed the problem with our recently installed furnace; he was efficient and clearly explained the issue, and made arrangements for the repair. Eli is a credit to LBA, and has good customer relations skills.
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Overall Experience
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Overall Experience
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Austin is awesome. Came over and ran disposal and diagnosed quickly. Very impresded.
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Jeremy completed the jobs quickly, efficiently, and at a lower price than expected.
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Jeremy diagnosed the problem, and repair it quickly...great attitude, a credit LBA.
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Jeremy was efficient, capable, and kept us informed.
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Heating maintenance. Checked all task . System 17 years old. Checked Inducer motor and cleared and induce port . Checked flame sensor and clean. Checked igniter. Checked blower motor and wheel, wheel is heavily dirty. Recommended system upgrade. Recommended blower clean, capacitor and membership. Checked CO levels. Checked heat exchanger. Make sure system ran before leaving. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0D78-546D2D6D2C3E4E91946B97365B243B7A
Checked all operations in the heating and cooling modes. Checked all electrical components and checked the heat exchanger. Upon our inspection we found that there is a crack in the heat exchanger. Due to the crack in the heat exchanger the furnace is unsafe to operate in the heating mode. The furnace is twenty-six years old and due to the age of the furnace we would not be able to replace the heat exchanger since the parts are no longer manufactured this leaves replacement to be the only option. Checked all electrical and refrigerant components at the outdoor unit. Found that the capacitor at the outdoor unit had failed. The outdoor unit is twenty years old and uses a refrigerant that is no longer manufactured. The customer is going to get a bid on replacement before deciding to make repairs.
Arrived to perform a coil cleaning. Spoke with homeowner about the system. System is cooling well and coil is mostly clean, but cottonwood seed is heavily packed into the coil behind the hail guard. With homeowners approval performed a coil cleaning. Removed hail guard and set to the side for cleaning. Rinsed coil free of cottonwood debris. Applied enzyme cleaner to the coil. Rinsed hail guard free of debris. Rinsed coil of the enzyme cleaner. Removed any cottonwood seed hanging from the underside of the condenser. Reinstalled the hail guard and gave the system one final rinse to remove any dirty hand prints. Applied power to the system and set a call for cooling. Condenser operates as it should. Air conditioning system is functioning properly at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0D78-E4F691231AAD42DF9D5C433A2469753B
Arrived to customer home Monday September 19th, 2022. Customer has slow draining sink. Ran back pack cable all the way to stack to clear out blockage. Sink is open and flowing. Customer signed up for membership and used 1 of 2 free drain cleaning. Thanks for choosing LBA.
Company areived to home Wednesday September 14th, 2022. Customer having issues with sump pump. Sump pump was very old and float was stuck. Customer approved replacement of sump pump. New sump pump and check valve was installed. Checked for leaks and proper functionality. Thanks for choosing LBA.
On arrival I found that the drain line was clogged causing water to back up and get in the blower compartment and cut back the airflow causing the coil to freeze up. Upon further inspection I found that there was debris from the duct cleaning that caused it to plug. I gave customer estimate on having it cleared and flushed as well as having a float switch installed that would cut off the unit if this were to happen again. After all repairs were done everything was operating as it should. I am from the customer to leave the system off for three more hours to let thaw. Thanks for having me out today, Eli View visual findings from this job here - https://visionshare.xoi.io/?id=XA-12EE-5EF8FE538DFB41528C25E40087079C47
At arrival noticed that the fan motor was not turning and compressor looked out on locked rotor amps standing pressure on r-22 system showed it to be low on charge talked to home owner she has decided to have a Design specialist come out and give her options View visual findings from this job here - https://visionshare.xoi.io/?id=XA-636E-6921CF3E08A548288863A92D98589B7D
Upon arrival found that the system was over charge calibrated refrigerant system is now running under manufacture specifications system was running when I left. Thank you for having me out today Alex
Checked all operations in the cooling mode. Found the capacitor had failed fan was spinning backwards. System was low on refrigerant and very dirty. Replaced capacitor and unit if working properly at this time. Customer is thinking of replacement. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-1C10-B6A271829E5C45A1A203C27FF1092A98
Performed AC maintenance today. Filter did not need to be replaced. Completed all checks and cleanings. Cleaned and tested the condensate drain. Check the refrigerant pressures and temperatures. No issue with the system at this time. The system is cooling and operational at this time.
Performed ac diagnostic. Found failed blower wheel. Replaced wheel with customer approval. Tested system operation. System is cooling properly at this time.
$89 Drain Cleaning Special - cleaned out the main drain line to fix backed up bathroom drains
Perfect Service Family visit - Spring AC tune-up and plumbing safety inspection. Performed AC service, tested all plumbing fixtures, changed the backup battery on the sump pump.
Summer AC maintenance. Cleaned the air conditioning unit and inspected the system for defaults. Tested AC function and changed the filters.
Sent estimate for a 40 gallon water heater installation.