Andrew did a very thorough job servicing our a/c system, and he has excellent customer skills.
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Westin Sinclair, who is friendly and professional, came out and diagnosed the problem with the new AC unit. Later that day Joe Kile made the repair. Joe has been to my house on two separate occasions. He is friendly, professional and very knowledgeable about AC. The repair was covered by the warranty, and I am pleased with the work and the service.
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I contacted LBA on 6/3/25 about a problem I was having with the new central air unit LBA recently installed. LBA sent Westin Sinclair to my house the next day. He was very friendly and professional. It was a difficult diagnosis because the problem could have been caused by any of several different things. Westin kept at it until he found the problem, which was a faulty part the factory shipped in the new AC unit.
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My Technician was wonderful & a he knew his business & did an excellent job. He's a definite '10' !!
Response from LBA Air Conditioning, Heating & Plumbing:
We really appreciate you taking the time to share your feedback with us and the community.
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Brady was very thorough to make sure he found and solved our problem of a leak. Very satisfied even on a snowy day
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Toni was very nice. My dogs liked him which is a thing. He was very fast and got to the root of the issue quickly.
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He was very informative. Made sure all of our needs were met. Was very patient with our indecisiveness.
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Wonderful install completed way ahead of when I expected it
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Went out for a frozen coil. Checked charge and system is off, did check coil and did a leak search. Found that the coil is leaking causing for system to freeze. We will come out same day to do repair. Have system up and running again. Thank you for choosing LBA services-Johann
Found a low voltage short in the thermostat wiring.
AC System Tune-Up: Completed a detailed inspection and system tune-up, including filter cleaning, wire tightening, and thermostat recalibration to improve efficiency and prevent breakdowns.
Completed ac inspection, all components tested to manufacture specifications. No recommendations at this time
Dispatched for thermostat, not working. After a thorough inspection, it was determined to be a control fuse. Replaced control fuse tested system for any other possible faults. Did not discover any other faults in the system. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Arrived for maintenance on 3 systems. I first checked the old Lennox that cools the basement. It’s low on R-22 refrigerant. You did not want anyone out to discuss replacing, you are running it until it’s done. At the other two furnace running amps are good. Blower wheels are clean. There are 20-21 degree temp splits. At the condensing units all pressures and charge are good. All electrical components are running within manufacturing specs. I rinsed all coils clean. Systems are running upon departure. Thanks for choosing LBA.
Went for a tune up today. Tested for static system is at max rating. Adjusted blower speeds to correct speeds. Refrigerant levels are passing. All electrical components are passing. Temp split is passing for system. Did clean condenser unit. System is up and running before leaving. Thank you for choosing LBA services-Johann
Replaced Txv. fir3d off. Unit running properly at this time
Diagnosis was a bad txv it was just closing when it got cold and not allow refrigerant to flow
With this job, I was checking a system operating for summer. AC condenser and furnace are operating fine however, there are some issues with the dampers, not cooling the upstairs. After checking them, I noticed that a temp probe was placed on the wrong side of a damper and was causing the system to thinking it was too cold and short cycling. After I moved it, I was able to get colder air upstairs. We’ve done a lot of ductwork to minimize static pressure and to help airflow in and out of the system, which has done a great job however, we can’t do any more duct work for the upstairs because it is all covered by drywall. Therefore, we only have one plenum that is not that large going upstairs. We need to keep the upstairs thermostat at a colder temperature so that it cools faster and the cold air drops. Other than that, the only option would be at some point to possibly have a furnace or air handler upstairs in the attic. The biggest difference right now would be getting insulation for th
