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Quality
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Convenience
Didn't get a chance to spend much time with him, as I'm recovering from surgery! My wife was impressed, and that takes a lot.
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Jason was courteous, worked quickly, and explained everything.
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Convenience
I am pleased to say, I loved Matthew, he was friendly, very professional and knows his stuff. I am very very pleased with his service. I will be contacting him in the near future.
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Convenience
Overall Experience
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Convenience
Kent was kind & knowledgeable about the work being done.
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Convenience
Angelina has the technical skills and the “people “ skills that make her an asset to LBA, and a pleasure to deal with as a customer.
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Convenience
I am putting down four stars on convenience not due to Andrew's service but to the fact we had an appointment the previous week and no one bothered to call us to let us know the technician was running late; we had to call and then re-schedule. It all worked out though because Andrew was great!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On time after call. Went right to the problem which was fixed efficiently.
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Quality
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Convenience
Arrived to find unit completely out of refrigerant. Customer wanted to look into replacement of the unit. Our design specialist should be out there tomorrow May 23 around 4 PM. Unit is not operating at factory specifications.
Customer wanted 3 mini splits serviced. I serviced all 3 units i washed the filters and blew out the condensor took amp draws, and temp splits. 2 units are operating properly, one unit i acccidently damaged the blower wheel i ordered one and is expected to be here in a week. That will replaced with no charge to the customer
Arrive to find you unit not operating. Found a fault in the Comfort control system. Showed customer options. Customer denied repair tonight. Unit is not operating properly at this time.
Customer went online and applied . Waiting on approval.
Gave customer a replacement option due to frozen coil and refrigerant leaks.
I performed a p3 maintenance and safety inspection on the air conditioner and found it to be operating within factory specifications.
I preformed a safety and maintenance inspection. I found the system to be low on refrigerant. No repairs were made.
Customer has 2 hydrants that a leaking when the water is turned on. The customer had me replace one of the two today which was the one in the backyard. After installation I tested for leaks everything is good.
performed a full cooling inspection. Washed and cleaned out outdoor unit. Tested all safety switches and wiring. Unit is operating a factory specifications at this time.
I found a leak in the coil and left a quote for a coil replacement.
Install new gas line from outside meter to existing gas line inside. New line will go through side of house not under ground.
Toilet running constantly had to replace fillvalve
