Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Toni was very nice. My dogs liked him which is a thing. He was very fast and got to the root of the issue quickly.
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He was very informative. Made sure all of our needs were met. Was very patient with our indecisiveness.
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Wonderful install completed way ahead of when I expected it
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Scott made sure my new system would meet the needs for my house and family, the best deal and as soon as possible install
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Patrick and Scott were very helpful explaining about my old system and making sure I got taken care of right away for a new install
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Alex was great. He didn’t have everything he needed so he did not charge us for what he could do. Set up our next appointment on the spot
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Robby fixed our mini split problem, and it was greatly to have him back to service our air conditioners. Robby did a great job and has terrific customer service skills.
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As our air conditioning was being serviced, Scott stopped by, visited, and made an excellent impression. Scott is an outstanding representative of LBA.
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Robby was great; he was friendly, knowledgeable, and very efficient; Robby is an asset to LBA.
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Overall Experience
Quality
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Convenience
Jonathan was extremely helpful. His positive personality was above what I was expecting. Thank you.
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Convenience
Went for a repair for replacement of pressure switch. Did replace pressure switch. Had a supervisor out due to it still running for a minute and shutting off. Inspected heat exchanger and secondary heat exchanger. Did notice a gap in between heat exchanger. Did a combustion analysis and co was extremely high. Reason for system to shut off. Supervisor will talk to home owner and have solutions. System is turned off for heat to have no co leaks in home.
Went for a warranty call. When going furnace did lockout. Rest the lockout when testing jumper system. Error code for pressure switches were bad. Did jumper pressure switch system was running with no issues. System is turned off unit parts come in. Did leave space heater to help heat home. Will return to fix when part available.
Completed furnace inspection for customer. Components of the ignition side of furnace tested within manufacturer specifications. Found that static pressure was elevated higher than spec, during heat exchanger inspection it was found that secondary exchanger is partially plugged with dog hair and debris. Visual inspection of primary heat exchanger showed minimal rust and heat stress but upon looking in burn chamber all cells are heavily rusted and are flaking inside. CO was detected in low levels at register. Notified customer and explained findings, contacted senior technician to come assist with evaluation and turned over to him to complete service and advise customer.
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Found the system operating with failing static pressure. Noticed the system is operating with higher than normal carbon monoxide. Found wasp nests in the termination kit, restricting the furnaces ability to get combustion air. Removed wasp nests and debris. Verified operation of all mechanical and electronic components of the furnace. Cleaned the flame sensor and retested its performance. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan for both heating and cooling is coated in dust debris. Checked systems heat exchanger to ensure proper venting of flue gas. Found bacterial growth present on the condensation pan for the evaporator coil. Performed an electronic gas leak search. Spoke with homeowner about the system. Furnace is operational at this time.
Arrived to investigate leaking shower/tub drain.ran water from shower for 5 minutes couldn’t recreate leak. Noted that sump is piped into sanitary. Tested sump it’s not leaking either. Customer happy will call back if leak happens again.
Went for a furnace inspection today. Did a static pressure test, it was failing. Did a carbon monoxide leak test, there is a leak. The furnace is red tagged and gas is shut off to the unit. Thank you for choosing LBA services!
Up to 14 SEER ac and matching coil paired with 80% standard furnace
Communication errors again. Ran new thermostat wires. System running as it should at departure.
Furnace had a communication error. Found some wiring touching. Separated wiring and restarted furnace twice. Furnace kicked on without issues twice and ran with a 44 degree temp split.
