The best professional service ever!
The furnace barely fit thru the access point but it was accomplished admirably. I’m very pleased with Randy and Walter. They were polite, efficient and quick
Regretfully he only checked 1 of 3 units.
Didn't get a chance to spend much time with him, as I'm recovering from surgery! My wife was impressed, and that takes a lot.
Jason was courteous, worked quickly, and explained everything.
I am pleased to say, I loved Matthew, he was friendly, very professional and knows his stuff. I am very very pleased with his service. I will be contacting him in the near future.
Kent was kind & knowledgeable about the work being done.
Completed an air conditioner inspection, upon arrival thermostat calling for cooling. A/c engaged properly, All major components for air conditioner working properly compressor is working to manufacture specification and the fan motor is working to manufacture specification. Based on my super eating some cooling air conditioner is working accordingly. Completely cleaned outdoor condenser coil.
Today I performed the preventive maintenance for the cooling season. I washed the coil and cleaned out the P-trap. I took amp draw readings of the blower motor and the compressor. I got a temperature split between the return and supply. Checked the contactor and capacitor and I changed the filters
Found that defrost control board had failed, waiting until supply house is open to get customer quote on repair
Upon arrival I found connection on pullout sprayer that we had apart previously when we replaced hot water heater a couple of weeks ago, tightened up connection and tested for leaks. No charge visit.
Estimate for items looked at today
I will work up and send two separate estimates
I replaced the old water heater with a new 50 gallon gas water heater and I also installed a heat shield filter. Tested for leaks and everything tested good. Customer had a $30 dollar off coupon.
Estimate for water heater and heat shield water filter homeowners have a $30.00 coupon also
Upon arrival customer reported that water heater was not sustaining hot water. Verified temperature at 115 deg. Setting at water heater was 120 this is still within normal standards. Temperature dropped 15 degrees after 5 minutes of run time. Looked for instances of cross connections, checked drain valve for evidence of sediment. None seen. When temperatures at fixtures dropped I verified the same temperature at the water heater drain. No obvious causes found, but there is a likely hood of sediment affecting the thermostat or changing the volume of the water heater. Called tech support. They suggested turning up temperatures to account for the change.
Upon arrival on Friday I returned with Moen kitchen faucet and installed and checked for operations. Collected invoice total. $2910.00 Also installation of 8 yr. 40 gallon gas with code upgrades.
Installed new 8yr. Rudd 40 gallon natural gas hot water heater in garage, tested for operations. Customer having issue with kitchen faucet, and when water was off and back on sediment moved into fixture. Needs replaced and will return on Friday morning with faucet to install and collect balance of bill.
I replaced the Aspen Mini Aqua pump, and float for the Mitsubishi mini split. I tested the condensate pump it is functioning as designed and the unit is heating and cooling as designed.
Today I replace the wall mounted units control board per Mitsubishi technical support. I got the unit communicating and it is heating at this time. However the condensation pump has also failed. I created a estimate to replaced the condensation pump so the unit can cool without leaking. The control board part was warrantied by Mitsubishi. The condensation pump is not under Mitsubishi's warranty.
Upon arrival found the unit not operating, check the condenser at the roof and found a blinking number 6 code, and I called Mitsubishi technical support. Tech support had me check DC voltage in between S2 and S3 at the condenser and at the wall mounted unit, both while the unit power going to it and without power going to it. Based on the readings I was getting Mitsubishi technical support told me we need to start by replace the indoor control board #E1221B452 and go from there. I created an estimate for this repair, and ordered the part. We will be back out to install the control board when it arrives 3-5 business days. Mitsubishi tech support reference number is 465712.
Upon arrival the customers floor drain was backing up. I honored the $77 opening even though it was not a main line issue. The floor drain is very old and rusted as well. I got the clog out and offered them a P3 agreement. Customer wants to think about it at this time.