Robby fixed our mini split problem, and it was greatly to have him back to service our air conditioners. Robby did a great job and has terrific customer service skills.
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As our air conditioning was being serviced, Scott stopped by, visited, and made an excellent impression. Scott is an outstanding representative of LBA.
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Robby was great; he was friendly, knowledgeable, and very efficient; Robby is an asset to LBA.
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Jonathan was extremely helpful. His positive personality was above what I was expecting. Thank you.
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The technician asked me if I minded if he contacted his supervisor to show possible ways to increase the airflow on my current system. I wasn’t interested in a new system at this time, as the fix was a simple wire, but a supervisor did show up to look at the work I thought. Once it was made clear I wasn’t interested in a new system, this supervisor Charged me $190 and left fairly abruptly. I have not yet received a receipt to see what the charge entails, but I have received emails for customer satisfaction surveys for each of the individuals that were at my home…??
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Even though my system is older, Jeremy focused on the issue at hand and was able to fix it without selling me a new furnace
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Nabatae did a fine job, very efficient, and personable; an asset to LBA.
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LBA never fails to give excellent service; the technician, Kaden, did a great job, explained everything, and showed great customer skills.
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Our experience was great. Professional quality. Knew every answer to every question. Demonstrated good awareness of the heating and cooling technology in place. Had the know-how to recognize all the ins and outs. Kind and courteous.
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Omar was great! Very polite and clean. Checked our system and explained to me if repairs where needed without selling me on it. Walked me through what to do and what to look out for.
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Very professional and would recommend to anyone. Fix the issue and also had warranty on service
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Went for a maintenance call today. Upon arrival customer stated house was cooling properly. Just upstairs takes a while to cool. When checking furnace did change out filter. Did check for static pressure. Static pressure is failing. I did recommend a supervisor to come out. Customer approved will be set a later date. Reasons for static to be high blower wheel is dirty. And the filter was dirty causing it to be high as well. Other than that blower amperage is passing. Drain line was clean. Temp split is passing as well. When checking out door unit. Did give it a torch clean. Refrigerant levels are passing. Compressor amperage is passing. Fan was running a bit high on amperage. But still passing as far as factory specifications. Capacitor is at max factory specifications. System is up and running thank you for choosing LBA services.
Upon arrival I spoke with the homeowner and they wanted to have the Google Nest thermostat removed upstairs and downstairs. Want to replace them with standard thermostats without a programming option. So, I installed 2 basic thermostat. One on the main floor and one on the 2nd floor. I tested both of the new thermostat to ensure they were cooling the home properly and they are working properly at this time. If you have any questions or concerns please call us! Have a great week. P.S. Customer paid over the phone by card in the amount of $767.00
Spoke with customer. Not wanting to move forward at this time.
DATE 7/22/24 Arrived to the house to fix tankless water heater, water heater had error 110. Which was a air blockage, took off cover, cleaned air filter for the intake. Restored unit back to working condition and hot water. Returned to the house. Then emails bill and signature over to randy Morgan Wear and Tear: - N/A After reviewing the entire house I went over everything with Randy Morgan to ensure they understood everything going on in the house and what could be done to address it. Solutions: -Take apart intake air filter and reassemble Services done today: Took off cover of water heater and ran a diagnostic, after figuring out the problem which was a spider web nest that was causing a complete blockage in the intak filter. We took it apart cleaned it out and reinstalled the filter, restoring hot water to the home Thank you for choosing LBA Services Your technician, Addison
7/22/2024 Customer said there is a leak from the pipe downstairs turned the water on to find the source of the leak and it was the supply line leaking down the pipe replaced the supply line and the leak is solved. Addison
Customer has a 3 turn system, which is lacking airflow. In the supply and return ductwork, there are holes, which is allowing conditioned air to escape. The static pressure in their air handler is within manufacturer specifications. The CFM on the supply and return side are both lacking. The return drop boot can be fixed, but the supply on the other hand is not accessible. Gave customer multiple options for duck, cleaning ceiling and sanitation, with new return boot and new system options as well.
Demarco mentioned that his vent covers get a lot of dust and buildup on them. Removed the vent covers and observed that there were toys, dead bugs, and significant dust and debris that had built up since the home was built. Demarco mentioned that the previous homeowners had kids, a boy and a girl, and “didn’t do anything” with the house. This explains the toys and other items that are inside the ducts. Demarco requested a return visit to schedule the duct cleaning in 30 days.
Cream out here for a water leak on the furnace. Upon arrival customer explain to me what was going on and let them know that most time that drain for the P-trap on the coil gets clogged up so I opened it up cleared that out for him extensively cleaned it and make sure that the water was flowing properly, when done tuned up the system, I test a static pressure static was passing. Take a look at the outside unit. Refrigerant charge was good the hours for the compressor and the family perfectly within range, as well as a capacitor was perfectly within spec as well. No chewed up wires know born March nothing like that they’re coil outside was also pretty clean . Overall system is looking good. Thank you for choosing LBA- Ramon
Customer contacted in regards to a down system. Upon arrival located system that is not operating, found that breaker was tripped to condenser, reset breaker and before I could return to unit it had tripped again. Got on roof and found condenser, compressor is open to ground. Customer asked about relocating unit from drop ceiling into a room where unit can be more accessible. While on roof it was found there is a Roof top system that the door was off of and was severely damaged with burnt contactors, burnt wires, missing a fan unit. Turned over to field supervisor to work on estimates for customer.
2 units need replaced and are fried out. Need to talk with management to build options
Completed AC tune up on customers 3 split systems in home. First system tested good in all aspects but is slightly low on refrigerant charge but still within spec of pressures, failing capacitor which was replaced today. Second system tested good aside from low refrigerant charge, it is a basement unit that is rarely used so it was not added to. Third system tested good on all aspects. All three systems are operational.
Arrived at a home for a drain cleaning. The homeowner had noticed a slow drainage in the kitchen sink. We were able to to clear the persistent blockage, removing years of accumulated debris and grease. Upon completion, we checked to ensure the drain was flowing smoothly again.
Came out here for an AC maintenance. Upon arrival checked static static was failed. I checked everything else on the unit itself amps the contactor, the capacitor everything was working perfectly within spec. Do you know it’s only a year old, so everything was still up and running perfectly fine to go get a blow it was still clean. Got that filter replaced for them. Take a look at the coil just to see what the dirty coil was clean Temperature split on. The unit was looking perfectly fine. I did call the landlord and let him know about the static pressure did not answer, so left a voicemail explaining what it was and if he wanted something to get checked out further, he could contact us and we could explain more.
Customer stated Mini split not cooling. After initial inspection it was found system was in dry mode, changed to cooling and allowed system to run. Checked system against design program and system is operating within specifications.
