The best professional service ever!
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The furnace barely fit thru the access point but it was accomplished admirably. I’m very pleased with Randy and Walter. They were polite, efficient and quick
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Regretfully he only checked 1 of 3 units.
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Didn't get a chance to spend much time with him, as I'm recovering from surgery! My wife was impressed, and that takes a lot.
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Jason was courteous, worked quickly, and explained everything.
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I am pleased to say, I loved Matthew, he was friendly, very professional and knows his stuff. I am very very pleased with his service. I will be contacting him in the near future.
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Kent was kind & knowledgeable about the work being done.
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I replaced the Aspen Mini Aqua pump, and float for the Mitsubishi mini split. I tested the condensate pump it is functioning as designed and the unit is heating and cooling as designed.
Today I replace the wall mounted units control board per Mitsubishi technical support. I got the unit communicating and it is heating at this time. However the condensation pump has also failed. I created a estimate to replaced the condensation pump so the unit can cool without leaking. The control board part was warrantied by Mitsubishi. The condensation pump is not under Mitsubishi's warranty.
Upon arrival found the unit not operating, check the condenser at the roof and found a blinking number 6 code, and I called Mitsubishi technical support. Tech support had me check DC voltage in between S2 and S3 at the condenser and at the wall mounted unit, both while the unit power going to it and without power going to it. Based on the readings I was getting Mitsubishi technical support told me we need to start by replace the indoor control board #E1221B452 and go from there. I created an estimate for this repair, and ordered the part. We will be back out to install the control board when it arrives 3-5 business days. Mitsubishi tech support reference number is 465712.
Upon arrival the customers floor drain was backing up. I honored the $77 opening even though it was not a main line issue. The floor drain is very old and rusted as well. I got the clog out and offered them a P3 agreement. Customer wants to think about it at this time.
Sent to verify unit information was correct Per PM contract.
Performed the preventive maintenance for the heating season. I checked the amp draw of the blower motor and inducer motor, I made sure that the blower wheel and belt were in good working condition, I took readings of the capacitor to make sure that it was within the manufacturer's recommended tolerance, I looked over the heat exchanger to make sure there were no cracks or holes, I took a temperature split reading and I changed the filters.
Upon arrival the customer dishwasher was leaking from the old connection. I cut the old pipe out and capped it. Everything tested good.
I arrived to check on a noise they thought might be related to a repair we made on the 11th. I was unable to find any issues with the mini split or any of the three RTUs. The only thing I can think of is the condensation pump running.
Ran camera in sewer. Line is open and draining, was able to go all the way to city sewer. Line gets our normal warranty
Cabled the main line for the 88 dollar special. I brought back roots and test the line by flushing water down it many times. Everything tested good.
I found the condensate drain line clogged I cleared the line. The blockage was causing condensation to over flow th catch pan.
Checked Rtu for lobby for no heat. Found furnace shut down on fault code #3. Reset fault code and check unit operation. Found mud dauber nest in inducer motor housing preventing motor operation. Removed nest for inducer housing and verified unit operation the unit is heating properly now.
Completed furnace tune up and humidifier tune up. All drains are draining properly. All wiring high voltage and low voltage stable and firm. Safety switches cleaned and recalibrated all cabinet spaces have been cleaned and checked. Combustion performance checked and passed. System is working to manufacturing specifications.
