Chase was very knowledgeable and thoroughly explained everything.
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I have never been more disappointed with the service I received. I think it is ridiculous that I was without hot water for two weeks and I have a new $6500 water heater. I asked repeatedly to have someone in management to call me and didn’t hear from anyone. I have been a loyal customer for decades and was treated like I didn’t matter.
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Problem was corrected quickly! Nick was friendly, knowledgeable and very professional.
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Patrick arrived on time and explained the process of inspection of our two units. He spent considerable time and care and communicated what we need. Patrick was polite sincere and competent.
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Response from LBA Air Conditioning, Heating & Plumbing:
Thank you for the 5 Star Review!
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Extremely knowledgeable ,honest , helpful , thorough , and professional No complaints at all and extremely pleased with his work . Personable, and hard working to complete the job .
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I was impressed at how friendly and helpful the technician was. He explained everything to me in regard to what he did and what needed to be done. Because of him I am going to sign up in January for the yearly package.
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LBA came to the rescue on furnace and hot water heater problems today! Excellent service from the two very nice gentlemen service techs.
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Arrive to home for an outage situation on the AC unit. Ran static pressure tests which were failing. Ran amps on the control board call for cooling was working. Moved to outside unit, compressor was cycling. Connected gauges system has no pressure and is void of all refrigerant. Alerted customer to this and authorized a leak search where we did find a massive leak in the evaporator coil. Reached out to supervisor due to ongoing issues with the system and the high static pressure.
Left a message with the customer. Thank you for choosing LBA.
Left message with customer a voicemail. Thank you for choosing LBA.
HVAC Unit Installation: Meeting a residential client's need for comprehensive heating and cooling, our skilled technicians expertly installed a new packaged outdoor HVAC unit. This meticulous installation involved evaluating the property's requirements, precise unit placement, and meticulous ductwork connection, ensuring optimal performance and year-round comfort for the homeowner.
Water Heater Repair: Answering a service call at a residential property to address water heater issues, I discovered a sediment buildup in the bottom of the tank, which was significantly affecting heating efficiency. To resolve this issue, I conducted a thorough tank flush, meticulously removing the sediment and restoring the water heater's optimal heating performance. This meticulous repair ensures a consistent and reliable hot water supply for the homeowner.
Upon arrival we evaluated the water by the drain and found that everything related to the hvac was clean and working. After examining it further we found the water was coming from the bottom side of one of the water heaters. We are working on getting a plumber out to evaluate.
3/4/24 Sent out today to Justin’s in regards to some plumbing they are needing removed. The previous owners had a set up for extra water lines and drain lines in a back room to accommodate a fish tank set up. Justin would like to use the room for other things and wants to know what we can do to go removed the plumbing. I thanked them for their information and requested a few minutes to document everything and to get some information for them. The existing set up has a water quality setup with a line existing and entering the finished wall. There is also a sink with hot and cold lines and a drain line coming out of the finished wall. There is also a set of boiler drains coming out of the wall. I inspected the utility room directly next to the room where work is to be done and noticed there are some pex lines with ball valves already turned off. I went over a couple options covering: -cut all three sections of water lines and Sheetrock. Cap and set back into wall Cut back
Customer was very nice however declined getting any options or pricing for any airflow upgrades or system replacement.
Arrived for a two system furnace Maintenance. First one, Lennox 2018: static high. Changed filter and opened vents. Got static below 80%. All systems in good working order. Second system, Lennox 2006: static failing. Changed filter and opened vents and dampers and still failing. Inducer motor leaking. Blower wheel needs cleaned. Heat stress and microbial growth on evaporator coil. Scheduled a supervisor visit
Furnace Ignition System Replacement: During routine maintenance, technicians identified a worn-out ignition system. Components were replaced to ensure consistent ignition and reliable heating. This proactive approach addressed potential issues before escalation, with regular maintenance checks recommended for continued peak efficiency.
Arrived at property and was greeted by homeowner, explain to us that his water heater is not working at the moment, and he has a dripping lavatory faucet. Jason had written up options for water heater, repair replacement, as well as lavatory repair. Customer said he needed to speak to his wife and has a trip is going on this weekend, but would like a follow up call on Monday.
For this job I am performing maintenance on a furnace. The house has two systems but I was only checking one at this time. All electrical components are operating properly and well within the manufacturer specifications. Gas combustible levels looks good and all pressure and safety switches were operating flawlessly. One issue that was evident was the static pressure. System is rated for .8 so it should be sitting around .6 however it is at about 1.2. Because of this, I need a supervisor to check the airflow and CFM levels and come up with a solution to fix this. Homeowner does not have time at the moment for a supervisor, but we need to get one out soon because it is doing harm on the system every time it runs.
