I believe Justin was able to solve the leaking problem. He took the time to isolate the source of the leak. I will know if this is the case, as I continue to check to be sure the Polaris Water Heater is no longer leaking. He also made sure it was up and running and there were no screen error messages. Justin was very courteous and did a great job explaining what he was doing. He also fixed an expansion tank on the potable water heater that was previously, haphazardly installed. He left both areas clean and neat. Now if the Lennox Zone Control Assembly Board HM30 I had to find myself to replace the original one that recently failed, is installed by Andrew and get this complete system back working the air handlers for heat and air conditioning, I will be extremely happy. This system was designed and installed under the direction of Gene Hugunin when he was LBA. Until recently, I was not aware that this Lennox HM30 Complete System OR parts were no longer made by Lennox and was part of a class action lawsuit because of faulty design. I’m very happy with Andrew Graves and Justin Montez and their due diligence. They have redeemed my faith in LBA! I’m glad Gene Hugunin does not work for LBA was and I would NEVER recommend Mission Plumbing, Heating and Cooling to anyone, ever! Thank you!
Andrew Graves is excellent and the best HVAC technician of any company I’ve used for 20+ years. He is knowledgeable, through and professional. Most important of all, he is a problem solver. I wish all HVAC people were like Andrew Graves.
Lauren was very polite. A good communicator and positive person is a winner!
Efficient and on time.
Michael was very friendly, knowledgeable and helpful. He explained everything he was doing before he did it and got my OK. He is a very nice young man and I think LBA is fortunate to have him on staff.
Andrew and Izzy were very complete in their explanation of the issues with our boiler! Both very knowledgeable! Additionally, they taught us how to correctly use a thermostat and how the system works. Very nice and helpful. Will use them again:)
Eli Mann came to my home to do my furnace check up. He put protective covers on his shoes, even though it wasn't necessary and performed the tune up. While he was there I asked questions about my humidifier that is attached to the unit and not only did he answer all my questions, he gave me a quote on getting it started again as it hadn't been operable in a few years. He was very polite and knowledgeable.
Downstairs: Performed furnace maintenance. Replaced merv 16 filter. Completed all checks and cleanings. Complete a combustion analysis check for proper/safe operation of a furnace. Performed a humidifier tuneup. Recommended replacing humidifier with a steam humidifier to increase humidity levels in the home. Customer is concerned about humidity levels and would like a quote for a dehumidifier when we complete the ac tune up. Upstair: Performed furnace maintenance. Replaced merv 16 filter. Completed all checks and cleanings. Complete a combustion analysis check for proper/safe operation of a furnace. System is heating and operational at this time. Addition unit: Performed furnace maintenance. Replaced 16x25 filter. Completed all checks and cleanings. Complete a combustion analysis check for proper/safe operation of a furnace. Performed humidifier tune up. Found a large about of microbial growth inside and around the humidifier, recommended installing an i-wave air purifier into the
Upon arrival found that system was having pressure switch issues. Performed a fluE test and found that the flue was venting properly and the pressure switch system was intermittently failing at proper inches of water column. Replaced pressure sensing system. Inspected all operations. Furnace is now heating within factory specifications. Reconnected I comfort to Wi-Fi. Diagnosed rotten egg smell as dry P-trap. Filled P-trap at this time. Found that basement and living room zone system is failing mechanically. Customer wants to wait till it completely fails. Spoke with customer about an I wave system.
Returned to clear tub drain from yesterday filled tub of water and plunged blockage cleared. No charge
Upon arrival customers toilet in basement bathroom was overflowing. I located a clean out and ran sewer machine 100 feet. Hit restriction about 70 feet came out cables full of roots. I ran water line was still restricted. . I ran machine another hundred feet came back and drain cleared. Tub drain was not draining I ran urinal auger to try to clear came back tub was still not draining. Customers out of time and had to go to an appointment. I had to stop before clearing restriction. I asked the customer if they wanted a sewer camera. She declined at this time. No warranty on drain cleaning
Performed maintenance and safety inspection on the furnace. Inspected all electrical connections to ensure they are secure and not rubbing. Performed a combustion analysis on the heat exchanger and found zero issues. Did find an issue with the air movement system. The blower motor does not spend freely. This motor struggles to start and will fail very soon. Recommend replacing as soon as possible to prevent erratic operation of the furnace. Also found a gas line code violation. There should not be a union inside the cabinet. Put a red tag(#01409) on the furnace gas line. Recommend having this redone to meet residential safety codes. Replaced filter and cleaned out all loose debris. Furnace is still operating at this time.
Upon arrival found that boiler system was shutting off and on. Found almost all of the radiators turned off. Opened radiators that were turned off and told customer to set thermostat to a lower temperature repaired condensate drain for second boiler system.
Arrived to install s30 thermostat. Replaced wall control, installed receiver, helped Belinda set up WiFi app on her phone. Tested all operations. Everything is working as it should be.
Performed maintenance inspection on 2 Lennox furnaces. Checked all the electrical components and safeties for proper operation. Checked combustion in the exhaust. Replaced filters. Furnaces are currently operating under manufacture specifications.
Arrive to customers home Saturday, December 5. Customer concerned about recently installed water heater. Customer described issue as Main floor hallway bathroom shower taking excess time to get hot and only getting lukewarm. Inspected water heater and Could not find any issue. Tested other fixtures in the same bathroom and found that proper hot water was getting to lavatory faucet but not shower. This indicated that this issue was not with water heater but was with valve for shower. Customer chose to go forward with repair to shower valve. Removed trim from shower valve. Shut off water to home. Disassembled shower valve and removed Thermo static pressure regulating cartridge. While inspecting cartridge found some sort of fibrous material lodged in hot side intake of cartridge. Removed debris from cartridge and cleaned out rest of cartridge as well as cleaned any hard water buildup inside of valve body. Reassembled shower valve and trim then turned water back onto home. Tested shower
Today I completed your annual heating tune up, I checked all safety and electrical devices to ensure your system is running safely and efficiently, I cleaned system and performed combustion analysis, checked for proper heating transfer, performed humidifier tune up. Recommended having whole house air purifier installed. everything tested as it should at this time, thanks for choosing Lba, Eli
Installed heat tape for 90% condensate drain. Also installed 2â€pvc 90 on outside exhaust flue pipe with bird screen. Per Scott M. Request
Replaced recirculation pump in attic heater cabinet. Tested for leaks and proper function.
Call was cancelled. Found that the IComfort thermostat was installed on June 11 2015. Lennox will warranty the IComfort up to 5 years making this Thermostat out of the warranty time frame. Customer will need to purchase new thermostat if decided to replace.
Inspected radiant heat lines to hvac unit. Found that recirculation pump at unit had failed. Pump was receiving power and water ways were clear, but pump did not kick on. System has 3 recirculation pumps. 1 to feed the main loop and 1 at each unit to draw water to unit. Will attempt to locate exact model for replacement and will send estimate.
Replaced recirculation pump and reworked water lines to accommodate new pump install. Also, monitored water lines to insure hot water was getting to air handlers. Will take some for the system to fully heat up. We LBA will contacted if system does not heat.