Patrick arrived on time and explained the process of inspection of our two units. He spent considerable time and care and communicated what we need. Patrick was polite sincere and competent.
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Response from LBA Air Conditioning, Heating & Plumbing:
Thank you for the 5 Star Review!
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Extremely knowledgeable ,honest , helpful , thorough , and professional No complaints at all and extremely pleased with his work . Personable, and hard working to complete the job .
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I was impressed at how friendly and helpful the technician was. He explained everything to me in regard to what he did and what needed to be done. Because of him I am going to sign up in January for the yearly package.
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LBA came to the rescue on furnace and hot water heater problems today! Excellent service from the two very nice gentlemen service techs.
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Excellent worker installed new unit without help. Worked hard for hours without a break. Thanks
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Great service. Came back after new unit not working and helped with wifi thermostats too. Thanks.
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Nick is very professional and communicates very well. Wore his mask.
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Eli was a very respectful service professional and answered all my questions. He was very considerate of my home and did the work in a timely fashion. I would be happy to recommend him to anyone.
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I believe Justin was able to solve the leaking problem. He took the time to isolate the source of the leak. I will know if this is the case, as I continue to check to be sure the Polaris Water Heater is no longer leaking. He also made sure it was up and running and there were no screen error messages. Justin was very courteous and did a great job explaining what he was doing. He also fixed an expansion tank on the potable water heater that was previously, haphazardly installed. He left both areas clean and neat. Now if the Lennox Zone Control Assembly Board HM30 I had to find myself to replace the original one that recently failed, is installed by Andrew and get this complete system back working the air handlers for heat and air conditioning, I will be extremely happy. This system was designed and installed under the direction of Gene Hugunin when he was LBA. Until recently, I was not aware that this Lennox HM30 Complete System OR parts were no longer made by Lennox and was part of a class action lawsuit because of faulty design. I’m very happy with Andrew Graves and Justin Montez and their due diligence. They have redeemed my faith in LBA! I’m glad Gene Hugunin does not work for LBA was and I would NEVER recommend Mission Plumbing, Heating and Cooling to anyone, ever! Thank you!
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Andrew Graves is excellent and the best HVAC technician of any company I’ve used for 20+ years. He is knowledgeable, through and professional. Most important of all, he is a problem solver. I wish all HVAC people were like Andrew Graves.
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Arrived to do a multi system dual maintenance. Controlled each system through their respective thermostats. Set systems for heating and measured each temperature rises. Checked each systems filter. Found that both filters are dirty. Checked each blower for cleanliness and to see if there is any play in the bearings. Cleaned each systems flame sensor. Verified operation of each systems humidifier. Verified operation of all mechanical and electronic components. Performed a combustion analysis to ensure each system is heating efficiently within factory specifications. Checked each systems heat exchanger. Switched system to cooling and verified system temperature split between return and supply air. Checked each systems condenser. Checked coils for cleanliness and excessive vibration. Verified operation of all mechanical and electronic components of the condensers. Verified each systems refrigerant charge. Found that the older system is low on refrigerant. Due to the system being an R22 sy
Service call. Upon arrival one outdoor system not running at all. Checked the systems one capacitor completely fail other one out of manufacture specifications. Sign up for perfect service plan. Completed ac maintenance leaving one furnace and plumbing visit. Made sure system ran before leaving.
Completed cooling maintenance. System had good Temp drop. Performed extensive coil cleaning. Replaced capacitor under parts warranty. System operating as expected. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-6F30-12736E4BC5AC4CDBB439B29A6A03CF35
Arrived to AC maintenance. Performed maintenance on three units. Replaced air filters, flushed condensation drains, checked temp splits, ensured proper blower operation and cleaned the outdoor condenser coils. The main floor and unit that cools the addition were performing within spec. The upstairs unit however had a low refrigerant charge even though we have already added leak sealant and charged the system. Replacement of this system is on the horizon. AC’s running upon departure.
Arrived to AC maintenance. Performed maintenance on three units. Replaced air filters, flushed condensation drains, checked temp splits, ensured proper blower operation and cleaned the outdoor condenser coils. The main floor and unit that cools the addition were performing within spec. The upstairs unit however had a low refrigerant charge even though we have already added leak sealant and charged the system. Replacement of this system is on the horizon. AC’s running upon departure.
Arrived to AC maintenance. Performed maintenance on three units. Replaced air filters, flushed condensation drains, checked temp splits, ensured proper blower operation and cleaned the outdoor condenser coils. The main floor and unit that cools the addition were performing within spec. The upstairs unit however had a low refrigerant charge even though we have already added leak sealant and charged the system. Replacement of this system is on the horizon. AC’s running upon departure.
Arrived to AC maintenance. Performed maintenance on three units. Replaced air filters, flushed condensation drains, checked temp splits, ensured proper blower operation and cleaned the outdoor condenser coils. The main floor and unit that cools the addition were performing within spec. The upstairs unit however had a low refrigerant charge even though we have already added leak sealant and charged the system. Replacement of this system is on the horizon. AC’s running upon departure.
Returned and charged main system with rebrand added leak sealer. Installed new capacitor in upstairs unit View visual findings from this job here - https://visionshare.xoi.io/?id=XA-12EE-1588DAD00DC14D04958994CA3E0B9969
Today I completed your annual cooling maintenance on both units, I found that the main level system was low on refrigerant gave customer estimate to have repaired and she decided to have a charged in Leak sealer added. Also found that the upper level unit had a feeling capacitor. Set up to have repairs done the following Wednesday. Replace both air filters and washed condensers. Thanks for having me out today, Eli
Arrived to call for frozen AC that I had previously diagnosed as a damper/airflow issue. (2nd Floor) Upon arrival I had the unit call for cooling and once again put my gauges on the system. Here I verified a proper refrigerant charge and a system that would not freeze due to the current airflow over that coil. Upon testing however during one of the startups of the system the outdoor AC kicked on but the indoor blower motor did not. This was the issue all along it just hadn’t presented itself until now. With this being an intermittent issue I went over the repair with the customer which would be to replace both the ecm blower motor and the control board as well. With customers approval I retrieved these items from the Lennox supply house and installed them. After this I ensured proper startup of the system and allowed it to run throughout the rest of my call. Next I added refrigerant to a system I had previously diagnosed as having a low charge and had already performed a leak test on.
Arrived to call for frozen AC that I had previously diagnosed as a damper/airflow issue. (2nd Floor) Upon arrival I had the unit call for cooling and once again put my gauges on the system. Here I verified a proper refrigerant charge and a system that would not freeze due to the current airflow over that coil. Upon testing however during one of the startups of the system the outdoor AC kicked on but the indoor blower motor did not. This was the issue all along it just hadn’t presented itself until now. With this being an intermittent issue I went over the repair with the customer which would be to replace both the ecm blower motor and the control board as well. With customers approval I retrieved these items from the Lennox supply house and installed them. After this I ensured proper startup of the system and allowed it to run throughout the rest of my call. Next I added refrigerant to a system I had previously diagnosed as having a low charge and had already performed a leak test on.
Arrived to call for frozen AC that I had previously diagnosed as a damper/airflow issue. (2nd Floor) Upon arrival I had the unit call for cooling and once again put my gauges on the system. Here I verified a proper refrigerant charge and a system that would not freeze due to the current airflow over that coil. Upon testing however during one of the startups of the system the outdoor AC kicked on but the indoor blower motor did not. This was the issue all along it just hadn’t presented itself until now. With this being an intermittent issue I went over the repair with the customer which would be to replace both the ecm blower motor and the control board as well. With customers approval I retrieved these items from the Lennox supply house and installed them. After this I ensured proper startup of the system and allowed it to run throughout the rest of my call. Next I added refrigerant to a system I had previously diagnosed as having a low charge and had already performed a leak test on.
Arrived to call for frozen AC that I had previously diagnosed as a damper/airflow issue. (2nd Floor) Upon arrival I had the unit call for cooling and once again put my gauges on the system. Here I verified a proper refrigerant charge and a system that would not freeze due to the current airflow over that coil. Upon testing however during one of the startups of the system the outdoor AC kicked on but the indoor blower motor did not. This was the issue all along it just hadn’t presented itself until now. With this being an intermittent issue I went over the repair with the customer which would be to replace both the ecm blower motor and the control board as well. With customers approval I retrieved these items from the Lennox supply house and installed them. After this I ensured proper startup of the system and allowed it to run throughout the rest of my call. Next I added refrigerant to a system I had previously diagnosed as having a low charge and had already performed a leak test on.
Checked all operations in the cooling mode. Checked all electrical and refrigerant components at the outdoor unit and found that the system had blown out all of the refrigerant through the compressor and the capacitor had failed. Customer is looking into replacement of the unit today before deciding to make repairs.
Today I completed your anuall cooling maintenance on all three systems. I replaced air filters and checked temperature splits. I checked drain lines. Tested all electrical operations and refrigerant. Cleaned all three condenser units. Found that basement system was low on refrigerant r-22 which is no longer made. Recommended replacing unit due to it being so old and not working causing the other systems to work much harder. Set up for a comfort advisor to come give a bid on a new unit the following day. Thanks for having me out today, Eli