I believe Justin was able to solve the leaking problem. He took the time to isolate the source of the leak. I will know if this is the case, as I continue to check to be sure the Polaris Water Heater is no longer leaking. He also made sure it was up and running and there were no screen error messages. Justin was very courteous and did a great job explaining what he was doing. He also fixed an expansion tank on the potable water heater that was previously, haphazardly installed. He left both areas clean and neat. Now if the Lennox Zone Control Assembly Board HM30 I had to find myself to replace the original one that recently failed, is installed by Andrew and get this complete system back working the air handlers for heat and air conditioning, I will be extremely happy. This system was designed and installed under the direction of Gene Hugunin when he was LBA. Until recently, I was not aware that this Lennox HM30 Complete System OR parts were no longer made by Lennox and was part of a class action lawsuit because of faulty design. I’m very happy with Andrew Graves and Justin Montez and their due diligence. They have redeemed my faith in LBA! I’m glad Gene Hugunin does not work for LBA was and I would NEVER recommend Mission Plumbing, Heating and Cooling to anyone, ever! Thank you!
Andrew Graves is excellent and the best HVAC technician of any company I’ve used for 20+ years. He is knowledgeable, through and professional. Most important of all, he is a problem solver. I wish all HVAC people were like Andrew Graves.
Lauren was very polite. A good communicator and positive person is a winner!
Efficient and on time.
Michael was very friendly, knowledgeable and helpful. He explained everything he was doing before he did it and got my OK. He is a very nice young man and I think LBA is fortunate to have him on staff.
Andrew and Izzy were very complete in their explanation of the issues with our boiler! Both very knowledgeable! Additionally, they taught us how to correctly use a thermostat and how the system works. Very nice and helpful. Will use them again:)
Eli Mann came to my home to do my furnace check up. He put protective covers on his shoes, even though it wasn't necessary and performed the tune up. While he was there I asked questions about my humidifier that is attached to the unit and not only did he answer all my questions, he gave me a quote on getting it started again as it hadn't been operable in a few years. He was very polite and knowledgeable.
Replaced recirculation pump and reworked water lines to accommodate new pump install. Also, monitored water lines to insure hot water was getting to air handlers. Will take some for the system to fully heat up. We LBA will contacted if system does not heat.
Upon arrival found that the boiler heating system was not able to go through start up procedures. Found that the pressure sensing system was not allowing it to ignite. Rebuilt the pressure sensing system replacing all tubing. Tested all operations of the boiler and the boiler is now heating properly at this time.
Work to be done: Remove old recirculation pump. Make adjustments to existing copper lines to accommodate new install. Install new pump and test for proper function. Parts and work available Wednesday 10-28-20 Parts received
Inspected water heater and found it to be in working order. Noticed recirculation pump was not running. Checked to see if lines were getting hot at air handlers. They were cold. Made sure recirculation pump was relieving power. It is. Recirculation pump has failed and is no longer pumping water to units.
P3 Furnace Maintenance Tune up- System #1 (Main) Inspected thermostat, checked for Co-(0ppm) Checked for Gas leaks-(None). Inspected and tested all motors, all motors are operating within the factory specifications. Cleaned all safety sensors, all sensors are operating correctly at this time. Cleaned inside and outside of the furnace cabinet. Performed combustion analysis, readings came back normal. All heating ops are normal at this time. P3 Furnace Maintenance Tuneup- System #2 (Basement) Inspected thermostat, checked for Co-(0ppm) Checked for Gas leaks-(None). Inspected and tested all motors, all motors are operating within the factory specifications. Tested the voltage enhancement system, tested/cleaned all safety sensors, all sensors are operating correctly at this time. Inspected heat exchanger- heat exchanger shows some rust, no cracks or holes are visible, heat exchanger appears to be safe at this time. Vacuum/Cleaned inside and outside of the furnace cabinet. Performed combus
Upon arrival I performed a whole house plumbing inspection. The water pressure was 105 psi. Water pressure shouldnâ€™t be over 80 recommend installing pressure reducing valve. Water heater number one is 12 years old. Water heater number two is 11 years old and the assume number three is 11 as well. The third water heater is showing signs of rust around Coldwater nipple severe corrosion. I recommend replacing all three due to age. Shower valve and second story bathroom wouldnâ€™t operate. I recommend replacement. I checked natural gas system with a leak Detector. No leaks detected I checked sump pump and some pump operating normally. Floor drain in basement backed up. I augered floor drain and cleared Restriction.
Upon arrival found that the drainage system was clogged at this time. Emptied all water from the inside of the inducer. Took apart drainage system and found that drainage system drains into the kitchen sewage drain. Found that food waste was causing a clog where the line enters the drainage system. Cleared the drainage system and tested all operations system is now heating properly at this time.
Furnace tuneup- Upon arrival found that the main system thermostat screen has failed customer wants to have replaced. Called Lennox to have one ordered, spoke with customer about the cost of the warranty but there will still be additional labor costs. Will need to return on later date to install and re-wire new thermostat. Checked all motors, replaced filters customer provided, performed humidifier maintenance and replaced water pad, humidifier set for winter. Checked for Co/Gas leaks- Found none. Cleaned sensors, cleaned inside/outside of furnace cabinets. All heating ops are normal at this time.
Upon arrival the customers upstairs master bedroom toilet flush valve was broken and leaking water. I took out the old toilet and replaced it with a elongated gerber toilet in its place. I also installed a flapper in the guest bedroom and the bathroom right next to the front door. Everything tested good.
Checked all heating ops on both systems. Checked motors, checked CO/Gas leaks, found none. Replaced filters, customer provided. Replaced water panel, flushed humidifier line, set humidifier for winter. Cleaned/vacuumed furnace cabinets. Found cracked inducer motor condensation trap on second floor system causing water to leak inside furnace cabinet on older system. Gave quote on repairs to customer and recommended to have system replaced, customer decided to have repairs done today, replaced condensation trap. Did complete restoration on older unit. Older system has noticeable water damage inside furnace cabinet. All heating ops are now normal on both systems.
I performed a safety and maintenance inspection on both the hot water boiler system as well as the Lennox forced air gas furnace. During my inspection of the hot water boiler I found the equipment to be operating as it should. I do have concerns with the equipment due to the age and lack of safetyâ€™s that newer equipment has. If there were ever to be a backdrafting situation, all combustion gases would easily be allowed into the living space which is a major safety concern. Furthermore, there is only a thermocouple for a safety to the gas valve for main gas permission but the thermocouple will not close the pilot gas. What this means is that if the pilot flame were to ever go out, there is no safety to shut down the pilot gas flow so raw gas would then start filling the boiler and surrounding areas. This is also a major safety concern. I spoke with the customer about my discoveries and concerns and I recommended installing a low level carbon monoxide detector near the boiler to alert
Upon arrival customer had low water pressure to master shower. I took showerhead apart cleaned and reinstalled pressure seems to be adequate.Customer also have issues with outside Frost free hydrant.I showed customer options to rebuild hydrant chose the Band-Aid option with the 30 day warranty. I went to shut off main house water supply.In Valwood not close. I showed customers options To install new main shut off valve. They chose a silver option with a one year warranty. I installed new shut off valve and rebuilt hydrant and checked operation.
Performed heating tuneup on both furnaces. Inspected air filters. Customer had old humidifiers removed. Performed combustion check on heat exchangers. Vacuumed all debri off electrical wires and burner compartments. Inspected all electrical components and electrical wires. Let customer know that a carbon monoxide detector is highly recommended and she should install one on each floor of the floor. Customer is preparing the house to sell. No other work performed at this time
Check the air filter, checked the water panel, took Heat rise, performed combustion analysis For oxygen level and fluegas, CO levels and flu gas, and fluegas temperature, clean the flame sensor, pull in and clean the burners, polled and clean the blower motor, inspected heat exchangerâ€™s. Furnace is working properly at this time.
Arrived at residence to preform flue modification for the water heater that was just installed