Lauren was very polite. A good communicator and positive person is a winner!
Efficient and on time.
Michael was very friendly, knowledgeable and helpful. He explained everything he was doing before he did it and got my OK. He is a very nice young man and I think LBA is fortunate to have him on staff.
Andrew and Izzy were very complete in their explanation of the issues with our boiler! Both very knowledgeable! Additionally, they taught us how to correctly use a thermostat and how the system works. Very nice and helpful. Will use them again:)
Eli Mann came to my home to do my furnace check up. He put protective covers on his shoes, even though it wasn't necessary and performed the tune up. While he was there I asked questions about my humidifier that is attached to the unit and not only did he answer all my questions, he gave me a quote on getting it started again as it hadn't been operable in a few years. He was very polite and knowledgeable.
Jerry came on an emergency call and solved the problem. Prompt, knowledgeable and friendly..can’t ask for more.
Checked all operations in the cooling mode. Replaced furnace filter with Merv 16 filter. Washed out the outdoor unit and checked all electrical and refrigeration components. Also emailed the customer a quote on the air scrubber.
I performed a safety and maintenance inspection on both cooling systems. The work I performed included, checking the air filters, cleaning the condensate drains, checking temperature readings, checking amp readings, and cleaning both outdoor coils. After my inspection I found that both systems are operating within factory specifications at this time. Thank you
This estimate is for the proposed repair to the Lennox air handler. This repair includes removal and replacement of the failed control board and performance and safety testing. The customer informed me that another company/technician has already replaced this board so I have ordered the part but prior to making the repair I will verify that is the reason for the low voltage circuit to keep tripping the resettable fuse. If I find there to be different problem than the board, I will propose the proper repair options and the customer will not be responsible for the below estimate. If you have any questions please call the office and they can get you in touch with myself or another capable technician to answer any questions. If you would like to continue to move forward with this repair simply accept this estimate and the office will call once the part is received to schedule an appointment for the repair to be completed. I recommend scheduling a morning appointment in case there is a diff
Performed three air conditioner tuneupâ€™s and safety inspections. New Rudd air conditioner working to manufacture specification based on refrigerant levels, compressor running amps on fan motor running amps. Trane Air conditioner operating and working to manufacture specification based on refrigerant levels, compressor running amps and fan motor running amps. Lennox air conditioner was not operating to manufacture specification because refrigerant levels were low. Gave customer several options for repair customer chose the Band-Aid option, topping off the unit this year and see how it does for the year. Weâ€™re coming back out next year we will perform a leak inspection of the system is low again. After completing repair Lennox air conditioner operating and working to manufacture specification. Performed a safety inspection on all units, drains are draining properly. All filters were expected and changed. All high-voltage stable and secure and all low-voltage wiring stable and secure.
Helped Scott with quote
I performed a safety and maintenance inspection on both of the cooling systems. The work I performed included, checking both air filters, cleaning both condensate drains, checking temperature readings, checking amp readings, and cleaning both outdoor coils. After my inspection I found that both systems were operating within factory specifications at this time. Thank you
Upon arrival found that both units of question were extremely low on refrigerant. Due to this using r22 refrigerant customer is going to look into replacement of both systems.
Upon arrival the customer informed me that one of their Ruud AC systems wasnâ€™t operating efficiently. The customer further explained to me that the system in question was installed winter 2019 and it has 2 zones. The customer would like for me to check the operation of the zoning system and verify that it is working appropriately. After further investigations I discovered that the indoor coil was completely ice covered and I explained to the customer that we would have to make a return trip allowing time for the coil to thaw. I also explained to the customer that I found the existing air filter to be heavily restricted with dirt/debris and that we need to replace that first after thawing the indoor coil and then see how the system is operating. The system may be operating at pressure outside of tolerance and low enough to cause freezing but first we need to verify wether or not proper airflow exists with a clean filter and ice free indoor coil. I explained to keep an eye on the indoo
Upon arrival customer took me to basement where she has a leak from a dielectric union on a small water heater that she used for hydronic heating. I gave estimate to repair leak. Sheâ€™s working with our heating and air specialists . And hasnâ€™t decided whether sheâ€™s gonna keep all system or change to new. She does want expansion tank change the near future Iâ€™m going to order parts and wait for her and Andrews decision on replacement of existing system or to install new.
1â€ dielectric union leaking expansion tank failed bad control board on air handler Upon arrival the customer informed me that one of their AC systems wasnâ€™t operating. After further investigations I discovered that the control board on the air handler kept tripping the resettable fuse. I attempted a new transformer and resettable fuse with all low voltage wiring disconnected from the control board and still the 3amp resettable fuse would trip. I explained to the customer that I will get back to them in the morning after checking with Lennox to see if the part is even available. I will also have the office call the customer tomorrow to schedule a plumber to come out to make repairs to an expansion tank and dielectric union. Thank you
Customers back water hydrant was leaking into wall. Conducted platinum level replacement and installed new prier frost free quarter turn hydrant with half inch ball valve for isolation. Went in through finished wall in sons room located in basement. Informed customer they are responsible for patching hole itself. After installation tested by turning water back on everything is testing OK at this time. Thank you for choosing lba and have a wonderful day!
Customers zoeller sump pump failed on float mechanism allowing part of basement to flood and saturate carpet. Customer chose bronze level replacement of pump. Installed new pro series sump pump with duel float alarm and new check valve. After installation tested everything by plugging system in and pump is pumping out water and duel float and check are working properly at this time. Thank you for choosing lba and have a wonderful day.
Upon arrival I found that the master bedroom unit was cooling within factory specifications at this time. Checked refrigerant charge and all components. Adjusted all bedroom dampers at this time to help redirect airflow and recommended to run the fan in the on position.
Upon arrival found that the thermostat is no longer satisfying with temperature inside the house. Gave customer a couple option, customer chose the bronze option for repair. Completely set up the new thermostat, set up the application on customers phone. Completely merge the thermostat to the phone, thermostat is now operating and satisfying to manufacture specification.
I performed a safety and maintenance inspection on the Lennox XC17 AC system. During my inspection, I discovered that the outdoor condenser coil was heavily restricted from dirt/debris. I recommended that the customer purchase an extensive coil cleaning to address the concern and the customer agreed. I also found the system to be slightly undercharged. Due to the OAT only being 50Â° today and the manufacturer requiring at least 65Â°, we scheduled a return trip for me next week on Monday 5-18-20 with a 12-4 arrival time. I spoke to the customer about he repair options and the customer chose the bronze level HJ8B basic refrigerant system renovation option. The customer paid for todayâ€™s services with a check and will pay for the repair next Monday after the work is completed. As a courtesy to the customer, I replaced batteries in one of the thermostats as the thermostat was blank when I arrived only displaying â€œlow batteryâ€. Outside of the system being undercharged, I found the Lenn