Andrew and Izzy were very complete in their explanation of the issues with our boiler! Both very knowledgeable! Additionally, they taught us how to correctly use a thermostat and how the system works. Very nice and helpful. Will use them again:)
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Eli Mann came to my home to do my furnace check up. He put protective covers on his shoes, even though it wasn't necessary and performed the tune up. While he was there I asked questions about my humidifier that is attached to the unit and not only did he answer all my questions, he gave me a quote on getting it started again as it hadn't been operable in a few years. He was very polite and knowledgeable.
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Jerry came on an emergency call and solved the problem. Prompt, knowledgeable and friendly..can’t ask for more.
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Service Tech Aaron was great well informed courteous,I have purchased 3 Air conditioning Units, Furnaces,Humidifiers ,none of the units are very old, Lennox. Is the Brand something wrong with 2 units to fix and make Compliant Big Money. Units are 2010 and 2012
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Excellent service, clearly explained what needed to be done. Great customer service.
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We have loved using LBA. They are on time, their service technicians are very professional and their pricing is fair.
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We had great service from Jerry. The only comment we have about the pricing is that we think the servicing of the humidifier should be included in the price and done yearly. It had not ever been checked before a s was not functioning because it was so clogged with calcium. Was glad I asked him to check. Other than that, all excellent. He was very good.
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Upon arrival I found kitchen not draining properly, I investigated further at next fixture in basement and found stationary tub overflowing. Cleared stoppage from 2†pipe next to tub and cleaned up work space. Line is open and flowing, found very heavy food in bottom of tub.
Performed three full heating inspections. Checked all wires and safety switches. Cleaned indoor units. All units are operating within factory specifications at this time.
Upon arrival the customer informed me that the adjustments that I had made at the last visit kept the boiler running but the radiators weren’t warming up enough. I adjusted the set points closer to what they were originally. After making those changes the water temperature set point went from 105 to 135. I explained to the customer what I had done and also recommended replacing the thermostats controlling the boiler so the customer would have the ability to set up schedules for run times and set points differing between day and night. I have included an estimate with the associated costs for replacing the older thermostats. Thank you
Today I completed your annual heating tune up, I checked all safety and electrical devices to ensure your system is running safely and efficiently, I cleaned system and performed combustion analysis, checked for proper heating transfer, everything tested as it should at this time, thanks for choosing Lba, Eli
Main floor system performed safety inspection. Inspected all safety switches, all safety switches are working a corresponding correctly. Cleaned all safety switches and recalibrated. Performed an electrical test, 120 V going to furnace secure and stable at furnace. Low-voltage wiring Secure and stable at board and thermostat. Low-voltage wiring communicating properly. Performed combustion analysis, combustion motor is running to specification and pushing carbon monoxide out of the house properly. Indoor blower motor test, indoor blower motor is running within specifications. Performed a humidifier tuneup, Completely cleaned humidifier. Humidifier is working specification and draining properly. Water starts to leak out of the back panel of inducer motor And combustion motor. Would recommend replacing to avoid any major issues down the line. Performed a safety inspection on attic furnace. Checked all safety switches, all safety switches are corresponding correctly. Cleaned all saf
Arrived to find thermostat saying off and not operating properly. Found that there was power to the unit. Replaced batteries and performed tested. Found that the thermostat was stuck on the off screen. When replacing batteries wait until thermostat is blank to replace them. Reconnected thermostat to wall. Unit is heating at this time.
Performed two full heating inspections. Checked all wires and safety switches. Cleaned indoor units. Both units are operating within factory specifications at this time.
Performed three full heating inspections. Checked all wires and safety switches. Cleaned indoor units. Performed heat exchanger inspection. Heat exchanger passed all test. Units are operating within factory specifications at this time. Also changed all filters.
Performed two full heating inspections. Cleaned both indoor unit. Checked all wires and safety switches. Performed heat exchanger inspection. Heat exchanger passed all test. Both unit are operating within factory specifications at this time.
Adjusted reset ratio closer to 1:1, diff from 5 to 10, and MRS 65 to 55. Those adjustments made the hot water setpoint 102 with the current outdoor air temperature of 44. I explained to the customer that I made adjustments to the setpoint controls. When I arrived the setpoint for the boiler water temperature was 153 degrees. The customer explained to me that even with the thermostat set at its lowest setting, the radiators were extremely hot and made the home uncomfortable. I adjusted settings to the controls to lower the setpoint which I left it with a setpoint hovering 100 degrees which I felt was more appropriate for the milder weather. After completing the adjustments I instructed the customer to give it a couple of days to see if the homes temperature became more comfortable. I also instructed the customer to not hesitate to call us back once we get into colder weather if my adjustments went too far not allowing the boiler to produce the appropriate temperature water. Thank you
Upon arrival found pull out spray hose leaking very bad into cabinet and down into garage, recommended faucet be replaced . Old R/O drinking system had to be removed in order to remove and install new customer supplied faucet. Installed customer supplied kitchen faucet and clear stoppage on lower sink.
I performed a safety and maintenance inspection on both of the furnace systems. I found both systems to be operating within the manufacturers tolerances at this time. Additionally, the customer purchased humidifier tuneups for both systems where I found both to be operating within the manufacturers tolerances as well. Thank you
Today I completed your annual heating tune up, I checked all safety and electrical devices to ensure your system is running safely and efficiently, I cleaned system and performed humidifier tune up, performed combustion analysis, checked for proper heating transfer, changed humidifier panel, everything tested as it should at this time, thanks for choosing Lba, Eli
I returned to replace the supply temperature for the hot water boiler. I also conducted the performance and safety inspections for both boilers. I found both boilers to be operating properly and safely within Factory specifications.
I arrived to find that the outdoor sensor was giving a false reading of the actual outdoor ambient temperature and that was causing the boiler to overshoot the room temperature. I replaced the outdoor temperature sensor under the previous repair warranty. The boiler is now operating properly at this time.