Chase was very knowledgeable and thoroughly explained everything.
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I have never been more disappointed with the service I received. I think it is ridiculous that I was without hot water for two weeks and I have a new $6500 water heater. I asked repeatedly to have someone in management to call me and didn’t hear from anyone. I have been a loyal customer for decades and was treated like I didn’t matter.
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Problem was corrected quickly! Nick was friendly, knowledgeable and very professional.
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Patrick arrived on time and explained the process of inspection of our two units. He spent considerable time and care and communicated what we need. Patrick was polite sincere and competent.
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Response from LBA Air Conditioning, Heating & Plumbing:
Thank you for the 5 Star Review!
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Extremely knowledgeable ,honest , helpful , thorough , and professional No complaints at all and extremely pleased with his work . Personable, and hard working to complete the job .
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I was impressed at how friendly and helpful the technician was. He explained everything to me in regard to what he did and what needed to be done. Because of him I am going to sign up in January for the yearly package.
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LBA came to the rescue on furnace and hot water heater problems today! Excellent service from the two very nice gentlemen service techs.
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Water Softener Maintenance: Inspected and replenished salt levels, calibrated settings, and ensured efficient operation to prevent mineral buildup in plumbing fixtures.
AC Repair Service: Replaced a malfunctioning thermostat to ensure consistent cooling.
Plumbing Repair Service: Replaced a worn-out washer in a dripping faucet, restoring optimal functionality.
Went to check static pressure and inspect system. It’s a new 5 ton York system installed in December 2023 also had a bypass damper connected. CM count is still failing.
Arrived to do a performance maintenance. Started inspection inside and measured a temperature split between return and supply air. Measured power consumption of the blower motor and checked system for cleanliness. Performed a static pressure test and found that the system is operating beyond manufacturers specifications. Reached out to a field supervisor, to finish the diagnosis on the system static pressure. Went outside and verified system refrigerant charge. Verified operation of all mechanical and electronic components of the condenser. Smelled gas by the water heaters. Considering how new they are fixed the gas leak and performed an extensive leak search. Air conditioning system is operational at this time.
Called and left a message regarding drain work we quoted.
Installed fan blade. Everything functional upon leaving
Completed annual ac maintenance. Both systems are cooling well. Upstairs system has a dirty blower wheel and a dirty evaporator coil. Downstairs furnace has a leaking inducer and collection box.
Come for no cool, upon arrival went to furnace and check static pressure, check electrical components. Static pressure failed. Opened dampers and changed out filter to try and help static, it still failed. Did make customer aware of it. On outdoor unit, check the capacitor and it failed on the fan side. Went ahead and let customer know, and with customer approval replace capacitor. At this time all systems are running properly.
Upon arrival the AC was not cooling the home. I first went to the furnace and the blower was on and running amps were within manufacturer specs. I did a static pressure test on the system to make sure the airflow was not the problem. The static on this system is rated for a max of .8 and it was testing at .8 so it’s airflow is pretty good but it’s right at the max static pressure. I then went to the outdoor unit and found the fan running but the compressor was off. I then checked the dual run capacitor and found it dead on both sides. I replaced the capacitor at the homeowners request. I did not have a 75/5mfd standard cap on hand so I used a Turbo200X which comes with a 5 year warranty. Customer is aware of the warranty. After replacing the capacitor the system started right up. I checked running amps on the compressor and fan and both were within specs now. System refrigerant levels were looking good and the temp split was right at 15 degrees. Your system is running properly at this
Spoke to homeowner. He is wanting to hold off until next month. I told him I would follow up on July 2.
