Andrew and Izzy were very complete in their explanation of the issues with our boiler! Both very knowledgeable! Additionally, they taught us how to correctly use a thermostat and how the system works. Very nice and helpful. Will use them again:)
Overall Experience
Quality
Price
Convenience
Eli Mann came to my home to do my furnace check up. He put protective covers on his shoes, even though it wasn't necessary and performed the tune up. While he was there I asked questions about my humidifier that is attached to the unit and not only did he answer all my questions, he gave me a quote on getting it started again as it hadn't been operable in a few years. He was very polite and knowledgeable.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jerry came on an emergency call and solved the problem. Prompt, knowledgeable and friendly..can’t ask for more.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Service Tech Aaron was great well informed courteous,I have purchased 3 Air conditioning Units, Furnaces,Humidifiers ,none of the units are very old, Lennox. Is the Brand something wrong with 2 units to fix and make Compliant Big Money. Units are 2010 and 2012
Overall Experience
Quality
Price
Convenience
Excellent service, clearly explained what needed to be done. Great customer service.
Overall Experience
Quality
Price
Convenience
We have loved using LBA. They are on time, their service technicians are very professional and their pricing is fair.
Overall Experience
Quality
Price
Convenience
We had great service from Jerry. The only comment we have about the pricing is that we think the servicing of the humidifier should be included in the price and done yearly. It had not ever been checked before a s was not functioning because it was so clogged with calcium. Was glad I asked him to check. Other than that, all excellent. He was very good.
Overall Experience
Quality
Price
Convenience
Main drain was not backed up again but trap from floor drain was clogged up due to debris from mainline back up conducted complementary cleaning of trap on floor drain itself everything is testing OK at this time.
Customers main line was backed up allowing sewage to come back through both floor drains and backwater valve itself in basement. Ran cable machine through backwater valve and hit obstruction at 25 feet then hit another another obstruction approximately 85 feet out water begin to Recede from line. Tested line by having customer run water in all amenities in the house for approximately 20 minutes line is open and testing OK at this time. Informed customer that they will have a 30 day warranty and if customer continues to have issues might possibly recommend Running a camera in sewer line.
Preformed hole house plumbing inspection. Water pressure is 70 psi. In range. Checked natural gas with detector no leaks detected. Toilet main floor hallway filling slowly. Tankless water heater do for flush. Water main gate valve won’t shut. I showed customer options to flush water heater and she chose the bronze with a 6 month warranty. I showed customer options for toilet repair. She chose the bronze package with a six month warranty. I showed customer options for water main valve replacement and she chose the band aid repair with a 30day warranty. I preformed work and checked operation and for leaks. No leaks.
In the master bathroom the shower and the bathroom sink on the left side were clogged up. I had to run a cable in the shower drain 10 feet out and I also ran the sink drain as well. I tested by running lots of water in both drains and everything tested good.
Upon arrival customer took me to the master bathroom. And the living room where the master shower is above and there’s a water stain. I ran shower and inspected drain . Couldn’t see drip from below. Suspect posable grouting problem. I showed customer options to silicon inside corner of shower. And suggested cutting open ceiling below to access piping to find leak. Customer chose to wait at this time because there is no active leak at this time.
Upon arrival I found kitchen not draining properly, I investigated further at next fixture in basement and found stationary tub overflowing. Cleared stoppage from 2†pipe next to tub and cleaned up work space. Line is open and flowing, found very heavy food in bottom of tub.
Performed three full heating inspections. Checked all wires and safety switches. Cleaned indoor units. All units are operating within factory specifications at this time.
Upon arrival the customer informed me that the adjustments that I had made at the last visit kept the boiler running but the radiators weren’t warming up enough. I adjusted the set points closer to what they were originally. After making those changes the water temperature set point went from 105 to 135. I explained to the customer what I had done and also recommended replacing the thermostats controlling the boiler so the customer would have the ability to set up schedules for run times and set points differing between day and night. I have included an estimate with the associated costs for replacing the older thermostats. Thank you
Today I completed your annual heating tune up, I checked all safety and electrical devices to ensure your system is running safely and efficiently, I cleaned system and performed combustion analysis, checked for proper heating transfer, everything tested as it should at this time, thanks for choosing Lba, Eli
Main floor system performed safety inspection. Inspected all safety switches, all safety switches are working a corresponding correctly. Cleaned all safety switches and recalibrated. Performed an electrical test, 120 V going to furnace secure and stable at furnace. Low-voltage wiring Secure and stable at board and thermostat. Low-voltage wiring communicating properly. Performed combustion analysis, combustion motor is running to specification and pushing carbon monoxide out of the house properly. Indoor blower motor test, indoor blower motor is running within specifications. Performed a humidifier tuneup, Completely cleaned humidifier. Humidifier is working specification and draining properly. Water starts to leak out of the back panel of inducer motor And combustion motor. Would recommend replacing to avoid any major issues down the line. Performed a safety inspection on attic furnace. Checked all safety switches, all safety switches are corresponding correctly. Cleaned all saf
Arrived to find thermostat saying off and not operating properly. Found that there was power to the unit. Replaced batteries and performed tested. Found that the thermostat was stuck on the off screen. When replacing batteries wait until thermostat is blank to replace them. Reconnected thermostat to wall. Unit is heating at this time.
Performed two full heating inspections. Checked all wires and safety switches. Cleaned indoor units. Both units are operating within factory specifications at this time.
Performed three full heating inspections. Checked all wires and safety switches. Cleaned indoor units. Performed heat exchanger inspection. Heat exchanger passed all test. Units are operating within factory specifications at this time. Also changed all filters.
Performed two full heating inspections. Cleaned both indoor unit. Checked all wires and safety switches. Performed heat exchanger inspection. Heat exchanger passed all test. Both unit are operating within factory specifications at this time.
Adjusted reset ratio closer to 1:1, diff from 5 to 10, and MRS 65 to 55. Those adjustments made the hot water setpoint 102 with the current outdoor air temperature of 44. I explained to the customer that I made adjustments to the setpoint controls. When I arrived the setpoint for the boiler water temperature was 153 degrees. The customer explained to me that even with the thermostat set at its lowest setting, the radiators were extremely hot and made the home uncomfortable. I adjusted settings to the controls to lower the setpoint which I left it with a setpoint hovering 100 degrees which I felt was more appropriate for the milder weather. After completing the adjustments I instructed the customer to give it a couple of days to see if the homes temperature became more comfortable. I also instructed the customer to not hesitate to call us back once we get into colder weather if my adjustments went too far not allowing the boiler to produce the appropriate temperature water. Thank you