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Fabian was very knowledgeable and professional. I would recommend Fabian.
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Patrick was great. Extremely helpful and very nice. Performed a patch repair to keep the furnace functioning while waiting for the part to arrive. He is a very good technician
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Today LBA's Calvin W. completed the pre-winter checkup of our LBA, recently installed, HVAC system. There was no extra charges since we had the maintenance agreement as part of the installation of a new system this past January. Calvin was very open to me watching him and answering my questions during his check-up work. I appreciated his answers and suggestions as his service was excellent!
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Patrick was professional. On time and focused on the job. Beyond completing the job he was able to point out some unrelated considerations in making sure my system was being treated correctly
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I thought both Lane and Patrick were knowledgeable and gave me good feedback. Showing me optional ways that I could deal with the issues with my system. I tried to give my feedback through the google app but couldn't get it to post.
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Service was prompt, efficiently performed and Cameron was courteous and friendly.
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Rainer was very nice and helpful. He is a good addition to your team.
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Andrew was very nice, had a great attitude and fixed the issue I have been having for years. I appreciate Andrew and LBA for doing things the right way. Thank you so much for the help.
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All of the employees of LBA have been such a blessing to work with.
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Mr. Hall was awesome to work with and showed me every step of the way what he was doing. He was very knowledgeable and professional.
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Went for a maintenance call today for heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Checked temp split and is passing for specifications. Did notice blower wheel is collecting dust . As well when inspecting humidifier water panel does need to be replaced will recommend. Cleaned flame sensor and pressure switch hose. Did replace water panel with customer approval. System is up and running before departure. Thank you for choosing LBA services-Johann
This task will be an attempt to unclog any debri stuck inside line.
Went over Aeroseal options as opposed to just cleaning ducts . Family wants to discuss finances before making a decision
Arrived to remedy a humidification issue. Spoke with homeowner about the system. Homeowner is trying to increase the humidity level in the home. Home is currently at 40% and the glass screen door is fogged up. Explained that the humidity level in the home needs to fluctuate with the outside temperature so that the walls and windows don’t sweat. Verified operation of the humidifier. Recommended steam humidification to allow full control over the homes humidity level.
Customer called in needing buildings gas line separated into two separate gas meters. One building will retain the meter and the other side of the building is going to need a new gas meter. Looked over plans and should be able to separate gas lines at the meter area. We will need to perform one gas pressure test as of right now. Will need confirm with the Atmos or Johnson County about pressure test. Will put together estimate for customer and have it to them in the next day or two.
Duct cleaning with a blower wheel cleaning. As well is included with a Uv light with holiday promotion. Will be scheduling for tomorrow as well inducer motor will get replaced. Thank you for choosing LBA services-Johann
Went for a service call. System was operating when arriving. Did a combustion test in system is passing. Temp split is within manufacture specifications. As well for all electrical components. Inducer port was bit clogged and cleaned the port. Did notice inducer motor is leaking and would recommend to have replaced. Cleaned the flame sensor as well. System is up and running before leaving. Thank you for choosing LBA services-Johann
Dispatched for a thermostat displaying a blank white screen and no system response. A thorough diagnostic of the entire HVAC system was performed, including verification of power, low-voltage wiring, control board communication, and overall system operation. The diagnosis confirmed the thermostat has failed internally and is no longer operational. This equipment utilizes a communicating HVAC system, which requires a manufacturer-specific communicating thermostat to function correctly. Standard or non-communicating thermostats are not compatible with this system. Replacement with the correct brand-specific thermostat is required to restore proper operation. Thank you for allowing us into your home to diagnose your system. We truly appreciate the opportunity to serve you and provide reliable, family-focused comfort solutions. Please don’t hesitate to reach out with any questions.
Customer called in about having low water pressure in the shower. Upon arrival, asked customer if they were having other issues at the home. Customer mentioned that the shower is the only one that’s having low water pressure. Removed shower head and checked inside shower head. Saww a lot of calcium and sediment build up. Cleaned off all the calcium buildup inside the shower head and shower head now has full water pressure again. Informed customer because of his halo 5 install. This is the result of it working and they will be having some buildup and clogs in their aerators, but that’s showing that the system is working and breaking down all the calcium build up. Informed customer that they will be dealing with it for a few more months, but after afterwards it won’t be issue again.
Customer called in about water pooling in the middle of the living room. Went ahead and checked sump pits and both pits have low water and not over filling at all. Ran water throughout the entire house and never saw water backing up. Ran dishwasher as well and no signs of water backing up or break anywhere. Customer said there was no floor drain when they replaced the flooring. Informed customer to keep an eye on things. But as of now water source not coming from plumbing system. Customer enquired about adding additional bathroom in basement. Informed customer that there’s 3 ways of doing. We can break up the concrete in basement flooring and tie into sewer line, we can install a sewer ejector pit minimize concrete breakup, or install a Saniflo system that doesn’t require to break up any concrete. Customer will weigh different options and will give us a call when they’re ready for bid to install shower.
Dispatched for humidifier not operating. Found the power source for the humidifier to be faulty. After wiring a new power source and checking proper wiring the humidifier and humidistat is operating within the manufacturer specifications. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Install zone control systems and add wireless t stat. Replace supply drops.
*)**)&)&(&)&)&))&)&&*******)*))*)**)**)*)*) Did clock out for a break on this job (30mins). I did use this time to contact Jennifer at ESI and talk about the Trane unit there that has a bad inducer. Learned that they struggled with cooling last summer and we may be looking at a replacement instead of repair. Will compile info for a rick’s return. 5hrs labor, no parts used, 5.5 with travel time. *)*)&)&(&)&&)&(&&)*)*)))*)*)*)*)*)*)*)*)*)*)*)*)*)* Today when I arrived and checked in I was asked to diagnose the South unit that serves the patient rooms and front waiting room. The system was calling for heat however the safety pressure switch was not clearing the furnace for ignition. The pressures were tested today and it was discovered that the flue pressure was excessive. Outside I laddered up and discovered a blockage inside the flue pipe about 4’ in. The obstruction was cleared and the furnace resumed operation. The thermostat was checked for proper operati