Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Professional job done very well by the installers! These guys are the BEST!
Overall Experience
Quality
Price
Convenience
The technician, Michael, called promptly after we contacted LBA. He arrived within the timeframe he said he would, and we paid the price he quoted. He was knowledgeable did a good job. He came after hours too, which was super helpful.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
When my AC went down I was looking to get it fixed quick. Denise worked me in the schedule the next morning and we had a full system put in. Randy and Mason were there at 7:00 am on a Saturday with the unit and had it installed and working by 1:00 pm. Great company!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon arrival I found that water heater was leaking from the bottom of heater. I talked to customer about options. They chose to replace with bandaid option.30 day warranty. Installed and checked for leaks and operation. No leaks and operating fine.
Performed safety and maintenance checks on the AC unit. I found there to be a fault in the refrigerant pressure control system. I also found a fault in the voltage enhancement component as it tested outside of manufacture tolerances. I presented options for repairs to the customer and she stated that she is selling the home soon and declined the appropriate repairs at this time.
Customer need charcoal filter on sewer stack , will order parts and return . 7-17 returned and installed charcoal filter on stack .
I conducted a performance and safety inspection for the air-conditioner. I found the system to be operating within factory specifications.
Performed safety and maintenance checks on AC unit. I found the unit to be low on refrigerant and the compressor pulling high amps. Equipment was manufactured in 1999. I presented options for repair along with option to have a design comfort specialist out for a quote on new equipment. Customer chose to not make any repairs at this time but would like a quote on new equipment. An appointment for Thursday morning, 7-18-19, was made for the customer to meet with a design comfort specialist. Customer had a coupon for $24 off AC tuneup
Preforming a P3 safety and maintenance inspection I found a few faults in the air conditioning system. The first issue is that it is low on refrigerant due to a leaking coil. The second issue is that there is a fault in the voltage enhancement system. The third issue is that the blower wheel is dirty slowing the motor speed down. I left two quotes that will take care of all of my concerns.
Completed cooling tune up, informed customer that system was low on refridgerant but she declined to have charged at this time, also informed her that system needed locking caps to bring system up to code
Unit that serves front area was frozen up again. I found that the control board we replaced 7-30-18 had failed again. I replaced it under warranty and I also replaced the transformer because the out coming voltage was not within range. The board is the only item under warranty
I replaced the transformer for the air handler. While replacing the transformer, I noticed refrigerant oil on the indoor coil. I performed an electronic refrigerant leak search and found that the coil is leaking refrigerant. I checked the refrigerant pressures and temperatures and they are within factory specifications right now. I told the customer that the system is beyond its life expectancy and will need to be replaced sooner than later because of the phase out of R22 refrigerant next year.
The customer stated that they’re having water come through walls into the garage. After further inspection, I could not locate the source of the water due to the plumbing drain is behind the sheet rock in the garage. I explained to the customer that the water is not coming from the HVAC system but from the plumbing drain. I told the customer that the office will give them a call in the morning to schedule a plumber to come out and locate the source of the water.
The pilot light went out on the water heater in the basement. After few try’s I got the pilot light to light up again. The water heater is 13 years out and told the customer it’s time to replace it and said that the pilot light will go out again. Customer wanted a quote on 40 gallon gas. Also told customer about the P3 agreement and he said he would call in for it.
I conducted a performance and safety inspection for the air-conditioner. I found the system to be operating within factory specifications. I chemical washed the outdoor coil to maintain the systems performance and efficiency during the peak demand times.
Preforming a p3 safety and maintenance inspection I found the air conditioner low on R22 refrigerant and the blower and indoor coil to be dirty. The blower is much more dirty than the coil. The coil is leaking causing the refrigerant to leak out year after year.
I preformed a p3 maintenance and safety inspection one he air conditioner, the system is operating within factory specifications
Checked the hair salon suite #101 for no cool. Found no air flow from the supply registers or markings on the thermostat to aid in locating the Rtu for the space. Checked the Rtus and found one with the disconnect off on the upper roof. Turned on the disconnect and found the unit running normal with a 21 deg split, filters clean and the blower belt new. Checked the salon and found cool air from the supply registers. Marked the suite number on the Rtu for future identification. Warranty as we were here yesterday and failed to turn the disconnect after repairs.