Noah was great! Showed up on time, got everything done I needed, and quickly. I would highly recommend LBA!
Overall Experience
Quality
Price
Convenience
Corbin was friendly and professional. I feel comfortable that he was very experienced and did his job well.
Overall Experience
Quality
Price
Convenience
The technician was patient with all of my questions, very kind, and very knowledgeable. One of the best customer service experiences I have ever had.
Overall Experience
Quality
Price
Convenience
Eli did a great job. Took time to explain everything and answered all my questions. I really appreciate how thorough he was in inspecting everything and making repairs.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Workman showed up to the home in time and provided quick diagnosis.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Call returned was fast. On time. Informative with problem. Replaced part/work good turn around. Very Cordial. Grateful for wonderful service. Pricey but worth it.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I had a very knowledgeable tech show up quickly on the weekend and make a repair to get the A/C working. Thank you so much!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Got the best experience in a quick and timely manner. Problem solved quickly.
Overall Experience
Quality
Price
Convenience
Cut hole in drywall in basement bedroom near back of home to access broken hydrant. Installed new 1/4 turn hydrant. Installed 1/2” ball valve to isolate new hydrant. Installed 8”x 8” access panel.
Scope of work. Company will remove old sand pump and install new pump with new check valve as well as repair drain piping on discharge line. Company will install Zoeller 1/3 hp cast-iron heavy duty sump pump. Company will warranty installation for one year on all parts and labor
Company arrived Friday September 23 of 2022. The customer was having issues with their bathtub backing up when the water was ran from the kitchen sink and tub. Upon arrival company ran water from the bathtub and sink in order to visualize the back up. In doing so water began backing up and flowing out the the waste and overflow into the tub. The trip lever was activated from the overflow of water and left standing water in the tub. Company deactivated the trip lever and the water began to drain. Company then ran water from both the bathtub and sink again and no back up occurred. Company believes the chemicals used prior to arrival have seemingly done its job and the weight of the water behind this last back up helped push it out the rest of the way. Company recommended an endure treatment but the customer would like to hold off at this time since the drain is functioning. The customer purchased the perfect service family membership at this time and will reach out if the issues occur ag
Installed customer supplied kitchen faucet and new emergency shut offs for hot and cold. Installed customer supplied soap dispenser. Shut offs and faucet tested good. 2 year warranty on shut offs. 1 year workmanship only warranty on faucet install. Thanks for choosing LBA! Have a great day!
Checked all operations on the altar unit and found that the capacitor was not allowing the unit to turn on properly. Also came across a rodent inside of the outdoor unit and the unit being dirty. Recommend replacement of the capacitor and signing up for the maintenance agreement to have regular maintenance performed. Customer just wanted to install a new capacitor today. Installed capacitor and checked temperatures. The air conditioners producing the proper temperatures at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0D78-89F23549C98243438D688236925A2BD6
Company came out for faucet replacement. Customer supplied delta single handle faucet with shut off valves. Customer had water shut off and drained out. Company removed existing faucet from sink and water system. Company then installed new customer supplied faucet with shut off valves tightened to sink and water lines. Returned water to home tested new system no leaks properly functioning. Thank you Joseph for choosing LBA and have a wonderful day.
Perform a heating maintenance checked all operations check filter check drain lines checked temperature split checked all electrical components found that the inducer motor has bad bearings causing the motor to run loud also found that the capacitor is below the manufacture specifications I also found that the blower motor is starting to leak oil from the back checked heat exchanger check CO levels check for gas leaks clean flame sensor checked igniter clear inducer port replace humidifier panel upon customers request I informed the customer about the blower motor and inducer motor and the capacitor and also informed that the system is 22 years old customer wants to wait on repairs and is looking for upgrade system was running when I left thank you for having me out today Alex View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0D78-61EDD9664FD244E6AF5C923479F8239A
Company came out for faucet in kitchen damaged company determined faucet needs handle repair kit. Company gav3 information to get parts ordered in through moen. Company also install customer supplied shower cartridge with trim in upstairs master shower delta monitor cartridge stuck in valve had to break out into small sections to remove. Home very heavy in sediments. Company tested new cartridge with water back on no leaks present thank you for choosing LBA and have a wonderful day.
Arrived to furnace maintenance. I began my maintenance at the main floor furnace. Here I repaired the return duct that had been stepped through. Next I attempted to wire in the existing air cleaner with it no longer being operational. We will return to replace this with a new Pure Air air purification system. Combustion analysis, inducer motor, igniter, flame sensor, and blower all performed within spec. Next I made my way to the upstairs air handler where I replaced the air filter and checked for proper heat and blower operation. I cleaned all air filters on the two mini split systems, ensured proper temp split, and reversing valve operation. HVAC running upon departure.
Performed a preventative heating maintenance checked all operations checked filter replaced filter provided by customer checked drain lines checked temperature split checked all electrical components clear inducer port checked heat exchanger check CO levels check for gas leaks system is running within manufacturer specifications system is running when I left thank you for having me out today Alex View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0D78-B528742CE09A496493CF44FAA5512655
Arrived at customers home Friday, September 16, 2022. Plumbing inspection. Water heater at home three years old. Water pressure in home 70 psi. During inspection found leaking supply line and upstairs hallway bathroom on cold side of faucet. Replaced supply line. No other leaks found during inspection. Brought to customers attention that piping above water heater is braided supply and should be replaced with copper piping. Estimate will be provided with invoice today.
Scope of work. Company will remove old kitchen faucet and installed new customer supplied faucet. Company will pull and reset basement toilet and properly shim toilet Arrived at customers home Thursday, September 15, 2022. Customer had already purchased new kitchen faucet to be installed. Customer also brought to attention that basement toilet wobbled on floor. Gave customer multiple estimates for repairs. Customer chose to have kitchen faucet installed as well as toilet pulled and reset with new wax ring and shims properly. Shut water off to kitchen faucet in removed old kitchen faucet. Installed new customer supplied Moen kitchen faucet. Tested thoroughly. No leaks and functioning properly. Went to basement bathroom and shut water to toilet. Pulled toilet and replaced wax ring then used toilet shims to properly place toilet. Turn water back onto toilet and tested thoroughly. Toilet functions properly with no leaks. Company will honor one year warranty on pull and reset toilet in bas
Arrived to furnace maintenance. Upon arrival I had the thermostat call for heat and made my way to the indoor unit. Here the inducer motor, igniter, and flame sensor (cleaned) performed within spec. The blower was drawing correct amperage as well. I performed a combustion analysis with this performing within spec. I then performed a gas leak search finding none present. I did notice the water heater did not have an expansion tank on it which is now required due to code. I spoke about this and the age of the water heater with the customer. System running upon departure.
Company came out for shut off valves on new bathroom faucet leaking needing installed properly with drain assembly under new vanity attached. Company cut water lines and built up pipe with 2 press 90s adding straight stops to water lines. Company also cut out drain section and properly added quick vent system and attached drain assembly from sink into sewer drain system. Company tested new system no leaks. Customer had company look over inspection notes on plumbing. Company suggested replacing water heater because of age and repairs needed. Company sending estimates on repairs and replacement.
Checked all operations in the cooling mode and inspected furnace filter. Checked all electrical and refrigerant components at the outdoor unit. Found outdoor unit was extensively dirty and upon customer approval we preformed an extensive cleaning of the unit. System is operating properly at this time. Customer would like to receive a call later this year to sign up for a membership as they did not want to at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-19DB-E688C9E5D58A48DAA6F48810DC3DA642