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Overall Experience
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Overall Experience
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Overall Experience
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Robby my technician from LBA was cordial, methodical, proficient, and took the time to convey what he was doing. Any future service needed, I will always request Robby as the technician.
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Patrick is someone I request to maintenance our unit because he does such a great job and clearly knows what he is doing.
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Walker did a great job servicing our HVAC and explaining how to keep our system more efficient. He also helped explain solutions to a water leak issue we’ve been having in our basement. Customer service however was not as helpful with scheduling. They cancelled our appointment day of last week saying they had other emergencies come up. We rescheduled and then they tried to cancel on us again this week for the same reason which I was not happy about. It’s strange to cancel twice on a client same day and make me continue to rearrange my work schedule to be home for someone that won’t show up. Thankfully, they made it right and stuck to our appointment, however I got no warning that someone was on the way. Luckily I was home but it would have been nice to have a heads up or better communication for planning.
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Response from LBA Air Conditioning, Heating & Plumbing:
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
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Response from LBA Air Conditioning, Heating & Plumbing:
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
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Robby McCarrick from LBA Air Conditioning, Heating & Plumbing came for annual AC check up. He was very professional, fast, efficient. Explained all details and answered all questions.
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Cameron was professional, knowledgeable, and friendly. He fixed the problem, explained what he did and like all my experiences with LBA, I am very happy!!!
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Called tech support. They had me raise the rinse cycle up to 23 minutes. If this doesn’t work will have to return with a hardness reader to verify if the setting are inline with the hard water they are having
Arrived for ac check today. Started at furnace and checked static pressure, it is passing. Blower motor amps are good. Blower wheel is clean. Filter was just changed. There is a 20 degree temp split. At the condensing unit all pressures and charge look good. All electrical components are running within manufacturing specs. Coil was rinsed clean. System is running upon departure. Thanks for choosing LBA.
Customer wants to let the unit ride out the summer this year but he did state if an emergency comes up he will for sure be calling US
Customer is not happy with the price , wanting to discuss options
Customer called for AC out. Found blower running on furnace but no flow from condenser. Came outside and found contactor drawn in but not running, no line voltage breaker had tripped. Ohmed legs of compressor and found it was open to ground on all three legs. Called field supervisor to come advise customer of needed repairs.
I arrived and was given access to the thermosat. The Lennox packaged unit on the west side of the building was checked. I discovered that the service valves are leaking and the unit does not stay in cooling mode before dropping out on a high pressure safety, The outdoor fan motor bearings are making noise and the capacitor for the fan motor is failing. For testing I was able to get the fan motor up to proper speed and the unit still dropped out of cooling mode due to safety switches. I relayed my findings to the customer and due to this being an R-22 system I offered to provide a replacement estimate. This was declined today. Thank you, Jon Tech notes: Lennox packaged unit, nat gas, m/n LGA150SH2Y, s/n 5699K05793, 26yr old. Odf bearings failing, Odf run cap swollen, refrigerant leaks at two king valves, belt squealing, factory wiring has been altered.
AC had burnt wires, after repairing it, the system is up and running. The contactor has burn marks and the fan motor is over amping. Thank you for choosing LBA services!
Followed up this morning. May use us in the future for his actual HVAC install but for the small job we quoted for he found a better offer.
Went for an AC inspection today. Filter got changed. Static pressure test failed. Temperature split between the supply and return duct is low. Evaporator coil is covered in rust. Outside unit got washed. Compressor and fan motor amperage passed. Refrigerant pressures met factory specifications. Capacitor failed as well. AC is up and running upon completion. Thank you for choosing LBA services!
Did start up checks on new AC, assessed duct issues from install and planned revision. Returning later in day to complete work. System operating normally at time of departure.
Completed ac inspection. All components tested to manufacture specifications. Recommend that they think about a duct cleaning
Arrived for ac maintenance today. Started at furnace and checked static pressure. Max rating is .5 system is running at .52. Blower wheel has some dust. Motor amps are good. There is a 20 degree temp split. I changed furnace filter. At the condensing unit all pressures and charge look good. Contactor is starting to turn black/Pitt out. The capacitor is out of specs also. Compressor and fan amps are good. I will attach the price for repair on the two parts. Call us when you’re ready to schedule! System is running upon departure. Thanks for choosing LBA.
Proposed labor quotes for customer provided equipment (water heater) and also quotes for a full system and a small amount of ductwork added.
