Patrick was great. Extremely helpful and very nice. Performed a patch repair to keep the furnace functioning while waiting for the part to arrive. He is a very good technician
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Today LBA's Calvin W. completed the pre-winter checkup of our LBA, recently installed, HVAC system. There was no extra charges since we had the maintenance agreement as part of the installation of a new system this past January. Calvin was very open to me watching him and answering my questions during his check-up work. I appreciated his answers and suggestions as his service was excellent!
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Patrick was professional. On time and focused on the job. Beyond completing the job he was able to point out some unrelated considerations in making sure my system was being treated correctly
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I thought both Lane and Patrick were knowledgeable and gave me good feedback. Showing me optional ways that I could deal with the issues with my system. I tried to give my feedback through the google app but couldn't get it to post.
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Service was prompt, efficiently performed and Cameron was courteous and friendly.
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Rainer was very nice and helpful. He is a good addition to your team.
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Andrew was very nice, had a great attitude and fixed the issue I have been having for years. I appreciate Andrew and LBA for doing things the right way. Thank you so much for the help.
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All of the employees of LBA have been such a blessing to work with.
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Mr. Hall was awesome to work with and showed me every step of the way what he was doing. He was very knowledgeable and professional.
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Professional, polite and knowledgeable. A joy to work with.
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Tory did a fantastic job while checking out a number of items in my home. He addressed what he could and gave some recommendations on how to try and narrow down the source of another issue. Great personality and very friendly.
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Arrived to remedy and system. Upon inspection of the system, found a fault code pertaining to the system pressure switch. Verified operation of the pressure switch and verified that it is relaying its signal back to the control board. Control board is still displaying the fault on the pressure switch circuit. Tested other components of the safety system. System was providing different vault codes for each different test. This tells me the system is functioning properly on each of those circuits. Determine that the issue is the furnace control board. Spoke with homeowner about repair solutions. With homeowners approval reached out to a field supervisor to provide repair and replacement options. Homeowners will be getting a new furnace installed tomorrow. Left space heaters to heat the home in the meantime.
Arrived to remedy and inoperable system. Upon inspection of the system, found it heating the home. Performed diagnostic on the system to determine the cause of the original outage. Verified operation of the ignition and proving system. Verified temperature rise. System is firing consistently and heating the house without overheating. Found that the inducer is making excessive bearing noise. Found that the damper for the upstairs leg of the system is flapping around in the ducts, despite being tightly secured in position. Continue to evaluation on the furnace and airflow system. Found that the fan inside the furnace has a healthy coating of dust debris. Without a definite cause of the systems outage could not provide a concrete diagnosis. The issues found could certainly contribute to the system outage, but without it happening in front of me, I cannot say for certain. System is functioning properly upon departure.
Completed furnace, maintenance and inspection. I cleaned flame sensor and wipe down furnace. I checked for carbon monoxide and inspected heat exchanger. I tested airflow and temp splits. I checked amp draws and components. Furnace is operating within manufacture specifications at departure.
12/5/25 - Completed a light heating maintenance on one RTU. The filters were changed and operation was tested. Overall, the unit was in good condition and it was running well at this time.
Dispatched for humidifier not operating. Humidifier is operating it only operates in the heating mode and the flow of water is at the perfect rate. Well, checking the humidifier water shut off. I observed the flu above the water heater and it is beginning to rust out. This is due to improper exhausting of gases from the water heater. Will return December 5, 2025 to finish paperwork and final decision on type of water heater. Thank you for choosing LBA services from your lead service tech Calvin.
There was hair lodged in the bath tub drain causing the slow drainage. In this task we will be removing the debri that is lodged in the drain.
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. All components of the furnace are with in range of manufacture specifications. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Arrived to do a multi system performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Checked systems heat exchanger to ensure proper venting of flue gas. Went to the attic and verified operation of the air handler system. System did not operate at a heat pump due to the temperature but switched over to electric heat seamlessly. Verified operation and cleanliness of each mini split unit. Found that the head in the office is coated in bacterial growth. Replaced filters in the furnace and air handler. Furnace, air handler, and mini split systems are all operational at this time.
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. All components of the furnace are with in range of manufacture specifications. Signed up on membership and replaced Aprilaire 210. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Arrived for furnace out. Also found the flue had fallen apart and needed replaced. I replaced the flue. Started up system and found the flame would come on but not stay lit. I cleaned the flame sensor. System started and has been running fine for 20 minutes. You said you would get a filter. Thanks for choosing LBA.
Installed new full York System, New EcoBee Thermostat and 21" base-can YK-Y82E100C16LMPS1, YK-YC648E2S11, AD-64P210UDCR Equipment Warranty 10 Year Labor / 10 year parts AHRI- This System Qualifies for $600 Tax Credit, File IRS Form 5695 With Your Return
