Today LBA's Calvin W. completed the pre-winter checkup of our LBA, recently installed, HVAC system. There was no extra charges since we had the maintenance agreement as part of the installation of a new system this past January. Calvin was very open to me watching him and answering my questions during his check-up work. I appreciated his answers and suggestions as his service was excellent!
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Patrick was professional. On time and focused on the job. Beyond completing the job he was able to point out some unrelated considerations in making sure my system was being treated correctly
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I thought both Lane and Patrick were knowledgeable and gave me good feedback. Showing me optional ways that I could deal with the issues with my system. I tried to give my feedback through the google app but couldn't get it to post.
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Service was prompt, efficiently performed and Cameron was courteous and friendly.
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Rainer was very nice and helpful. He is a good addition to your team.
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Andrew was very nice, had a great attitude and fixed the issue I have been having for years. I appreciate Andrew and LBA for doing things the right way. Thank you so much for the help.
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All of the employees of LBA have been such a blessing to work with.
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Mr. Hall was awesome to work with and showed me every step of the way what he was doing. He was very knowledgeable and professional.
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Professional, polite and knowledgeable. A joy to work with.
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Tory did a fantastic job while checking out a number of items in my home. He addressed what he could and gave some recommendations on how to try and narrow down the source of another issue. Great personality and very friendly.
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Johann was quickly able to assess and replace a faulty capacitor.
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LBA is absolutely amazing and Johann our tech always goes above and beyond!
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Dispatched for a chemical clean on the outdoor unit. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Completed furnace, maintenance and inspection. I cleaned flame sensor and wiped down furnace. I tested for carbon monoxide and checked all components and amp draws. I tested humidifier and checked filter and UV light. System and components are all working as they should. Furnace is operational at departure.
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. All components of the furnace are with in range of manufacture specifications. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Arrived to remedy in operable mini split system. Upon inspection of the system found that the fan was moving air, but the system was not cooling or keeping up with the thermostat. Performed diagnostic on the system and was able to get the condenser to turn on and the system started cooling. Measured the temperature drop between the return and supply air. System is cooling within spec. Allowed system to run for an extended period of time to ensure proper operation. Verified that the condensation drain is draining properly. Increased the fan speed to increase the amount of air moved by the system. Mini split system is functioning properly at this time.
Arrived for furnace tune up today. Turned furnace on and after about 5 minutes the system cut off. Code was for limit or roll out. I came red secondary hx and coil to see if they were dirty. I check the flue. I believe the high limit switch is bad and was getting false reading, cutting system off. While discussing the issue, you told me that you didn’t want me there anymore and we could send someone else if we wanted. I tried to explain that there a number of things I need to check to diagnose the issue. But you still wanted me out.
Flue repair, blower wheel clean and fall maintenance scheduled for Monday
Arrived for furnace check today. There is a 56 degree temp rise. Motor amps are good. Blower wheel and coil are clean. The running amps for heat pump are good. Coil is clean. Static is passing. System is running properly. Thanks for choosing LBA.
Arrived for furnace check today. Static pressure is passing. Heat exchanger has some rust in tubes. Carbon monoxide test was 0ppm. Blower wheel has dust building up on it. All electrical components are running with in specs. Humidifier is working. System is running upon departure. Thanks for choosing LBA.
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Found that the system is operating with a very high temperature split. This causes the heat exchanger to wear and tear faster. Verified operation of all mechanical and electronic components of the furnace. The igniter is testing well but can see the crack forming where it will eventually break. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan for heating and cooling is heavily coated in dust debris. This is likely what’s causing the system to operate close to overheating. Checked systems heat exchanger to ensure proper venting of flue gas. Found that the heat exchanger is cracked and is completely covered in heat stress. This makes the furnace unsafe to operate in heat mode. Performed an electronic gas leak search. Reviewed the maintenance and shared recommendations. Signed red tag with homeowner. Homeowner mentioned how
