Patrick was great. Extremely helpful and very nice. Performed a patch repair to keep the furnace functioning while waiting for the part to arrive. He is a very good technician
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Today LBA's Calvin W. completed the pre-winter checkup of our LBA, recently installed, HVAC system. There was no extra charges since we had the maintenance agreement as part of the installation of a new system this past January. Calvin was very open to me watching him and answering my questions during his check-up work. I appreciated his answers and suggestions as his service was excellent!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Patrick was professional. On time and focused on the job. Beyond completing the job he was able to point out some unrelated considerations in making sure my system was being treated correctly
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I thought both Lane and Patrick were knowledgeable and gave me good feedback. Showing me optional ways that I could deal with the issues with my system. I tried to give my feedback through the google app but couldn't get it to post.
Overall Experience
Quality
Price
Convenience
Service was prompt, efficiently performed and Cameron was courteous and friendly.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Rainer was very nice and helpful. He is a good addition to your team.
Overall Experience
Quality
Price
Convenience
Andrew was very nice, had a great attitude and fixed the issue I have been having for years. I appreciate Andrew and LBA for doing things the right way. Thank you so much for the help.
Overall Experience
Quality
Price
Convenience
All of the employees of LBA have been such a blessing to work with.
Overall Experience
Quality
Price
Convenience
Mr. Hall was awesome to work with and showed me every step of the way what he was doing. He was very knowledgeable and professional.
Overall Experience
Quality
Price
Convenience
Professional, polite and knowledgeable. A joy to work with.
Overall Experience
Quality
Price
Convenience
Tory did a fantastic job while checking out a number of items in my home. He addressed what he could and gave some recommendations on how to try and narrow down the source of another issue. Great personality and very friendly.
Overall Experience
Quality
Price
Convenience
Arrived for furnace out. Also found the flue had fallen apart and needed replaced. I replaced the flue. Started up system and found the flame would come on but not stay lit. I cleaned the flame sensor. System started and has been running fine for 20 minutes. You said you would get a filter. Thanks for choosing LBA.
Installed new full York System, New EcoBee Thermostat and 21" base-can YK-Y82E100C16LMPS1, YK-YC648E2S11, AD-64P210UDCR Equipment Warranty 10 Year Labor / 10 year parts AHRI- This System Qualifies for $600 Tax Credit, File IRS Form 5695 With Your Return
Full system sold for tommorow 110k btu 80% dual stage furnace 17 seer 4 ton a/c coil Eco bee thermostat
Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Arrived for heat check today. All aspects of air handler heat pump are running properly. My field supervisor Lane is out to discuss the issues you had. Thanks for choosing LBA. Happy Thanksgiving!
Duct cleaning, blower wheel cleaning, electronic air cleaner
Completed furnace, maintenance and inspection. I cleaned flame sensor and wiped down furnace. I checked amp draws and components. I tested air pressure and temp splits. I tested gas pressure. I changed out air filter and humidifier pad. Airflow pressure is over the max rating for this system. I explained to customer what that means and the effects that it can have on the system. Heat exchanger is showing signs of wear and tear already at six years old due to high gas pressure coming through the gas valve and air pressure that is over the max rating. I tuned system to run more smoothly and avoid overheating. Air filters need changed out about every three months. Furnace is operational at departure.
Arrived for furnace check today. Static is passing. Heat exchanger looks good. Carbon monoxide test was 0ppm. All electrical is in range. Blower wheels are clean is clean. There is a good temperature rise. I replaced humidifier pad, and humidifier is working. Thanks for choosing LBA. Happy Thanksgiving!
Arrived for furnace check today. Static is passing. Heat exchanger looks good. Carbon monoxide test was 0ppm. There is a good temperature rise. Blower wheel is clean. All electrical is in range. Today I replaced filter and humidifier pad. System is running at departure. Thanks for choosing LBA and Happy Thanksgiving!
Crawled into the attic and inspected the exhaust. The exhaust has completely fallen apart. The B vent going through the roof looks fine and the B vent going into the walls of the home looks fine. We will need to replace the elbow and about 15 foot of straight pipe with B vent.
Arrived for furnace check today. Static is passing. Heat exchanger looks good. Carbon monoxide test was 0ppm. All electrical is in range. Humidifier is working. I sent a quote for new air purification. System is running at departure. Thanks for choosing LBA.
