Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Nick did a great job explaining what was wrong and why it happened. I understand why we needed to replace what we did.
Overall Experience
Quality
Price
Convenience
Chris came in and was very helpful. He did a great job cleaning my very dirty unit as we’d just remodeled and hadn’t turned the unit off. Lessons learned. He was very respectful and wore a mask and cleaned everything up and now the unit looks great. He was also helpful in telling me which filters I needed for future changes.
Overall Experience
Quality
Price
Convenience
Jeremy was very professional and did an exceptional job for us. Will recommend him to others needing similar service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon arrival customer took me to the basement kitchen sink which was backing up. I am formed him that it was a branch line and that there would be a charge other than the $88 special. I quoted a banded branch line opening. Customer felt at this was too much and said He wants to call Roto router.
Annual P3 Heating Visit. Cleaned furnace, vacuumed out combustion area, inspected heat exchanger, checked temperature difference across furnace, tested components for reliability, performed gas leak check. Furnace is operating at this time, however there are things that need to be addressed. The combustion blower motor is out of balance and is making vibrating noises, the indoor air blower wheel needs to be pulled and cleaned, the burners are rusting out, and the heat exchanger has large amounts of rusting in all cells. The main concern with the badly rusted heat exchanger is that rust is going to give out and create a hole in the heat exchanger which will allow carbon monoxide from the burners to enter the indoor air. Declined repairs today, they will discuss options and decide what to do from here. Reach out to us with any questions.
Performed heating tuneup on furnace. Inspected all electrical components and electrical wires. Inspected air filter. Checked temperature rise. Performed combustion check on heat exchanger. System is running within manufacturers specs at this time.
Installed Ruud 50 gal natural gas water heater with 2 gallon expansion tank.
Perfect PM tasking on AHU, inspected heat exchanger, recorded supply fan motor amps checked wiring and tightened up loose connections as needed , tested all safety switches checked operation of heating mode, everything checked out ok and at this time
Tied in sink to existing drain in floor. Ran vent from drain to existing roof penetration. Strapped venting,connected sink and checked for proper function. Also, ran venting for parts wash cabinet through metal wall and stubbed down. We will need to return to caulk penetration as the wet weather prevents a proper seal. A grid cap is also needed.
Water lines were properly reworked with isolation valves and pipes were ran to their appropriate fixtures. Tested for flow at fixture.
Thank you for allowing me to service your HVAC equipment today. Performed maintenance and safety inspection on the furnace. Inspected all electrical connections to ensure they are secure and not rubbing. Performed a combustion analysis on the heat exchanger and found zero issues. Filter (20x25x1) did not need replaced at this time. Humidifier is on and draining properly. During my gas leak inspection I found two leaks. One on the water heater gas valve and one on the union to the water heater. Spoke with customer about potential options and he has decided to replace the 50 gal gas water heater. System is running safely and within manufacturers specifications at this time.
Upon arrival child unit was flashing a 111 code indicating ignition failure. Cleaned ignition and flame rod and retested. Unit did not light. Checked gas at manifold and found water in manifold indicating heat exchanger leak. Disassembled unit so that photos could be sent to AO Smith tech support.
Checked all operations in the heating mode. Cleaned out housing of furnace. Performed a combustion analysis. Performed a gas leak search. Furnace filter is ok will need changed in about a month. Furnace is heating at this time.
Thank you for allowing me to service your HVAC equipment today. Performed maintenance and safety inspection on the furnace. Inspected all electrical connections to ensure they are secure and not rubbing. Performed a combustion analysis on the heat exchanger and found zero issues. Due to the age of the system I also performed a thorough visual inspection of the heat exchanger from inside the blower compartment. Replaced air filter (20x25x1). Blower motor does have a slight lateral movement of the shaft. No oil leaking and not rubbing the blower housing. Just need to keep an eye on it. Customer did express some concern with rooms being colder than others. I suggested some remedies he could try for the next couple of weeks. First I suggested leaving the blower motor running constantly with the doors closed to keep the air in the home mixed. This does not add strain on the motor or utility bills. Only thing is you may have to change the filter a little more often. The next s
Need to remove flame sensor and igniter control module aftermarket parts are installed tech will checked operation of heating mode work is needed for serial# V453978F Parts been order, under PO# 41330039-101 an maybe arrive sometime on Friday
Customer complaint of gas smell and unit not heating, Trouble shoot unit found a short in the heating board and under locking out in flame failure try to call around town for parts , customer ask if can set a quote for repairs Did look for a gas leaks and wasn’t able to find much , I did tighten up a few fittings and the union for the main gas
Performed PM tasking on RTU , change out filters check same switch to proper operation, time up electrical wiring as needed recorded motors amps, during PM found a busted belt on York RTU ,I ask customer would they like for me to replace it while on site , they gave me the ok for the address charge, , I replaced (1) A-49 belt on serial#N1D9789029
Talked to Louis about the issues they are experiencing with cold and hot rooms. We set the fan to run full time to help mix the air from the home and even things out. We also looked down stairs and found a volume damper on a large trunk line for the 1st floor closed. We opened this and checked all other dampers. Took temperature readings throughout the home with my thermometer. Checked the room above the garage as that was stated as a concern. Running the fan full time will help, but being above the garage it’s always going to be a little off from the rest of the rooms in the house, the other issue with this room is there is no return. My suggestion would be to try and leave that bedroom door open to allow the return vent in the hallway to pull from that room or look at cutting in a bypass to all that return to pull from the space.