Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great service! Called late on Friday and they had a new disposal by noon on Saturday. I will be calling again!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The technician was really nice and took the time to explain any findings and suggestions.
Overall Experience
Quality
Price
Convenience
Upon arrival I found that the customer was having airflow issues. Tested zoning system and it was operating as should. Found that the filter was very restricted and I replaced it for him. Thanks for having me out today, Eli
Arrived to remedy an inoperable air conditioning system. Turned the system on and started inspection at the furnace. Upon inspection of the system found that the metering device was coated in ice. Opened the evaporator cabinet and found that the capillary tubes were coated in ice. Checked system filter and found it had been changed recently. Used inspection camera to check the secondary heat exchanger and evaporator coil for cleanliness, to ensure proper air flow. Inspected the condenser and verified call for cooling. Checked refrigerant levels and found that the system is low on refrigerant. Performed leak search starting with the condenser and lineset. Found that the evaporator coil has multiple leak points. Talked with homeowner about repair and replacement solutions. Homeowner would like to have the evaporator coil replaced. Will reach out to the office and get a time for the coil to be replaced. Charged system to factory specifications to ensure the system will continue to cool be
Customer called because smoke/carbon monoxide detector intermittently goes off when she runs a lot of hot water. Unable to recreate smoke alarm going off. Water heater is installed properly. Issue is with smoke alarm installed by another company. Advised customer water heater is not causing problem. Customer will follow up with smoke alarm company to include possibly moving location of alarm or installing doors with bigger venting to allow better air flow into confined utility room in garage. Customer has mild sewer smell when dishwasher and disposal are used. Customer claims 1/2 hp disposal is about 10 years old. Company will remove old disposal and install new 3/4 Hp Pro 750 Installed now 3/4 Hp Pro 750 disposal. 1 year warranty. Thank you for choosing LBA. Have a great day!
Scott to collect after insurance pays customer per scott and customer
No heat Troubleshoot unit and found fuse blown on the unit an a bad inducer motor, customer requested for an immediate repair, parts for the AAON unit are only in Lenexa Kansas, return about two hours later , installed the motor and fuses checked operation of heating mode everything is working ok, customer also asked if I can reattach an thermostat that was falling off the wall I properly secure the thermostat back on the wall AAON Serial#-200807-AMGF43729
Customer stated they are having continued interment issues with Aaon RTU 4 SN:200807-AMGE43734 not heating. When I arrived unit was working properly. I cycled the unit roughly 10 times in order to get it to fail to light. At this point I found the unit was not sending voltage from the direct spark ignition board to the unit safety switches. This board will need to be replaced in order for heat to function. I also closed the fresh air dampers to prevent cold outside air from being brought into the space untill repairs can be made.
Upon arrival I found that the capacitor has failed. I contacted Scott McKinley for pricing and gave customer estimates. Gave customer friends and family discount and he agreed to have system fixed. After repairs were made the system was testing as it should at this time
Completed full heating maintenance on 5 Aaon RTUs. Checked mechanical and electrical components, checked flame sensor readings and temperature rise. Units are heating properly at this time. Quote has been resent to replace RTU 4 belt.
Assisted Kellan Today with full heating maintenance.
Performed heating tune up. Signed up for maintenance plan. Declined humidifier tune up.
Performed air conditioning maintenance. Checked all components and safety systems. Checked refrigerant pressures and temperatures for proper heat transfer. Checked system temperature split, for proper cooling inside the home. System is cooling and operational at this time. Spoke to customer about options to improve their indoor air quality. See estimates for details
Thank you for allowing LBA to service your HVAC equipment today. Performed maintenance and safety inspection on the air conditioner. The filter did not need replaced at this time. I washed the outside unit out. I tested all electrical and mechanical components. The refrigerant pressures are within manufacturers specifications at this time. Customer declined enrolling in our P3 Maintenance program *********** *********** *********** *********** *********** *********** *********** **** Please take 60 seconds of your day and leave a review on LBAs Facebook Page and tell the online community about your service with technician Jeremy R.(don’t forget to mention his name) Thank you. *********** *********** *********** *********** *********** *********** *********** ****
Completed full cooling maintenance on 5 RTUs. Checked mechanical and electrical components, washed condenser coils and checked temperature splits. Quotes have been sent for repairs.
Customer complaint that sometimes she have to reset the main breaker when temperature gets about 5 degrees above set point Upon my arrival unit was already in the cooling mode I immediately checked the refrigerant charge and pressure , both are just find, compressor amps name plate is 15.6 the actual amps are 11.3 , condenser motor amps on the name plate is 2.6 the actual amps are 2.0 , I inspected the supply fan belt and checked the supply motor amps, the actual amps are 6.2 and The name plate supply motor amps is 7.5, condenser coil is clean and the filters are ok I cycle the unit off an on about 5 different times still not able to simulate any problems, the best thing to do is next time it shuts off call LBA before the customer reset the breaker if all possible
