Very knowledgeable, very professional. He explained the system and likely reason we were having the issues that caused us to call. Checked the entire system to ensure that it was functioning according to design. Also provided clear instructions/training to his assistant while accomplishing all tasks. Please send Robby again.
Overall Experience
Quality
Price
Convenience
Walker was here today for my furnace mtce. He was timely, professional and efficient. I'm always pleased with the service I receive
Overall Experience
Quality
Price
Convenience
Scott is the best. Very easy to work with….always striving to find the best solution to help his customers.
Overall Experience
Quality
Price
Convenience
They provided a great response in timely fashion to our emergency water main break.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great service! Called late on Friday and they had a new disposal by noon on Saturday. I will be calling again!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The technician was really nice and took the time to explain any findings and suggestions.
Overall Experience
Quality
Price
Convenience
Completed a site survey and the site survey check sheet. It has been emailed. Thank you, Jon
Completed furnace inspection for customer. All aspects of system tested within manufacturer specifications. Furnace does show signs of its age but is testing good. No recommendations at this time.
Preformed plumbing inspection went over findings with customer turned over to supervisor
Completed furnace maintenance and inspection. I checked all components and amp draws. I tested airflow and temp splits. I cleaned flame sensor, cleaned spark Ignitor, and cleaned up furnace. I found no major concerns today as the furnace is running within manufacture specifications.
Arrived to do a performance maintenance. Set up for combustion analysis and static pressure tests. Verified operation of all mechanical and electronic components in the furnace. Cleaned the flame sensor and retested its performance. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the blower wheel is collecting dust and the ductwork is very dusty. Checked systems heat exchanger to ensure proper venting of flue gas. Checked for carbon monoxide in the air stream. Performed an electronic gas leak search. Spoke with homeowner about the system. Set up smart ac system and signed homeowner up for the maintenance plan. Furnace is functioning properly at this time.
Spoke with cx at length about air purification vs air filtration. She’s gotten all the information from Scott before as he is her neighbor. We identified ducts that need cleaned. She wonders why it wasn’t done or offered when we did the duct upgrade package in Jan. She will talk with Scott about this. I think we’ve got her on the value and the need. Scott has her trust. I believe he will close with his trust.
