Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great service! Called late on Friday and they had a new disposal by noon on Saturday. I will be calling again!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The technician was really nice and took the time to explain any findings and suggestions.
Overall Experience
Quality
Price
Convenience
Unit 1, gas company shut off gas to unit stating it was putting on carbon monoxide and gas into space. Upon further determination found inducer motor not performing correctly which is what might have caused the heat exchanger to get to hot and crack. Unit will not even close pressure switch to attempt to run. Unit (200807-AMGF43728). Recommend replacing all heating elements ( heat exchanger and combustion motor assembly or unit replacement as it is 12 years old and normal life is 15 years of package units. Spoke with Chad and Lisa both are interested in repair and replacement cost and time frame of unit. I have attempted to call Aaon themselves and left a voicemail to get pricing info and a distributor, both I am waiting to here back from on parts pricing and availability. I have been told they are a minimum few weeks out on parts. Commercial replacement form completed and sent for estimating. Customer has been sent a quote for repair, parts will take 2 to 3 weeks to arrive.
Today I completed your annual heating tune up, I checked all safety and electrical devices to ensure your system is running safely and efficiently, I cleaned system and performed combustion analysis, checked for proper heating transfer, everything tested as it should at this time, thanks for choosing Lba, Eli
Performed Preventative Maintenance on all RTUS , inspected safety switch, voltage loose wiring, motors amps heat exchanger and operation of heating, everything is working ok at this time
Recommended repairs found during preventative maintenance
Performed full cooling preventative maintenance on one rtu. Checked all electrical components, changed all filters, washed all coils
After replacing the txv I let the system run for an hour with no signs of failure. The unit has a 20 degree temperature split across the evaporator coil. No charge for this warranty repair.
Found issues with the control system on the outdoor unit will speak with manufacture upon ordering parts and will return tomorrow Tuesday, 1 September.# hero
I arrived to find that the txv is sticking. It works for a spurts, the system worked for a day and a half after the proper refrigerant charge was applied. Today it was frozen. I removed the temperature sensing bulb from the suction line and the coil thawed. I have ordered a txv from Aaron that should be here by the middle of next week. Since the system was overcharged at the time of instal this will be a warranty repair.
I found the system to be overcharged by 4.5 lbs. I reclaimed all the refrigerant and weighed it after I pulled it out. I then charged the system with the factory charge of 160 ounces. The unit is running properly with a 20 degree split and a proper compression ratio and compressor amps. We installed a txv in 2018 and are the last people to work on the unit. There will be no charge for this repair
The air conditioner will run for approximately 5 to 10 minutes and then shut off for about 5 to 10 minutes and come back on. I checked all the safeties and none of them are causing the issue. From that point I tested continuity in the thermostat wire and had no continuity, indicating a break or several breaks and thermostat wires Y1 and G. Also the thermostat connection pens are not making site connection. I will need to come back and install new seven wire thermostat wire and a new non-programmable to heat to cool thermostat. I have a verbal agreement for parts and labor. I told him will come back as soon as possible hopefully tomorrow.
Performed site survey on HVAC equipment.
Site survey done for plumbing. The only service wanted is backflow testing. All other issues are service calls. Once an account is done we will provide service
Customer called in and explain to us that he had been having some issues with the system and it was not cooling properly. At this time the air conditioner was performing and operating when I arrived. Performed an air conditioner tuneup, air conditioners operator manufacture specification indoor temperature is 21°. No faults found at this time. Filter was clean
