Very knowledgeable, very professional. He explained the system and likely reason we were having the issues that caused us to call. Checked the entire system to ensure that it was functioning according to design. Also provided clear instructions/training to his assistant while accomplishing all tasks. Please send Robby again.
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Walker was here today for my furnace mtce. He was timely, professional and efficient. I'm always pleased with the service I receive
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Scott is the best. Very easy to work with….always striving to find the best solution to help his customers.
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They provided a great response in timely fashion to our emergency water main break.
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Great service! Called late on Friday and they had a new disposal by noon on Saturday. I will be calling again!
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Overall Experience
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The technician was really nice and took the time to explain any findings and suggestions.
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Arrived to do a performance maintenance. Started inspection inside and measured a temperature split between return and supply air. Measured power consumption of the blower motor and checked system for cleanliness. Found bacterial growth present on the condensation pan for the evaporator coil. Performed a static pressure test and found that the system is operating within manufacturers specifications. Went outside and verified system refrigerant charge. Verified operation of all mechanical and electronic components of the condenser. Rinsed coil free of debris. Spoke with homeowner about the system. Air conditioning system is operational at this time.
Customer called stating system was not cooling. Upon initial inspection it was found that coil was frozen, thawed coil and restarted AC. After having AC on pressures were low, and coil was right at freezing, high side pressures and sub cool were good but low side was low with high super heat. As unit continued to run pressure built on low side but appeared to still be low and coil was hovering above freezing. Added .8 lbs of refrigerant and low side pressure and coil temp were back up to an acceptable range. Super heat decreased but still a high split due to suction line running at 80 degrees. Inspected coil again and noticed TXV was butted up right against coil door. Removed insulation and found the back quarter and tail of sensing bulb were inside coil case hence preventing the TXV from functioning properly. Adjusted TXV location and insulated it and line temp slowly started coming down. System is cooling, asked customer to monitor over the weekend and told him to call if needed othe
Robby got system back up and running. Static and airflow pass for ac however cfm doesn’t pass for furnace. Talked with customer and he’d like to discuss when it furnace season
Arrived at customers for AC tuneup in during the inspection we came across a feeling CFM count due to the supply side on the furnace, dirty blower wheel along with condenser coil dirty as well. Cx would like to reach out to us on regards of CFM shortage
During this visit I checked the thermostat, the unit that serves the baby room and a quick look at the neighboring unit. The unit that serves the baby room is presenting an obstruction in the refrigerant circuit. This unit is 16yrs old. I will be speaking with Tracy tomorrow regarding the findings from today’s visit. There is a possibility that recovering the refrigerant, removing the thermal expansion valve, attempting to clear the obstruction with nitrogen, installing a new filter drier and expansion valve then vacuuming the system and recharging may clear the obstruction. Traci will be back in the office tomorrow and I will contact her. The manager on duty today was informed that the unit is functioning however it is not functioning to full capacity and the thermostat should have the fan setting on “auto” to prevent blowing humidity back into the conditioned space after the A/C mode turns off. Thank you, Jon Tech notes: indoor temp 68, tstat temp 68, Odt 78, Aaon#5, s/n 2
Customer called saying geosystem wasn’t cooling properly. Tested electrical and refrigeration aspects of unit and were good. Unable to assess ground source portion of unit for not having proper equipment. Did notice the breaker was tripped and turn back on. System operating properly upon departure.
During this visit I performed A/C checks on five rooftop units. All five units were checked for proper cooling functions. The motors were checked for bearing wear as well as amp draws. The units all have belt driven blower motors and they were in excellent condition. There are extra belts inside of the blower compartments for these units. The coils were cleaned and then drains were cleared. These units are 17yrs old and functioning properly in cooling mode. There are no recommended repairs at this time. I did not change the filters today and they do have a filter service that does change them. The air filters in all five units are clean. Thank you, Jon Tech notes: I manually cleaned the coils due to the hose bib in the mechanical room not supplying water after many turns. I felt uncomfortable opening it further as the stem became extremely loose. Attached are photos of the coils. I let the office staff know of this and they will check with the prop management group to lo
Oh, this job I was showing up for a routine maintenance. Static pressure looked well within manufacture specifications. All electrical components were functioning properly. All safety and limit switches were operating perfectly. Blower wheel was a bit dirty and the system itself has no surge protection. I brought this up with the homeowner. However, we will not be taking any action at this time.
Upon arrival checked all operations and electrical components. Static pressure was high, and the blower wheel was starting to become dusty. We have a supervisor arriving sometime today. We also noticed heat stress on the heat exchange. Recommended an electrostatic and Uv light filter to customer as well as a blower clean. Customer is holding off until spring for now.
During this visit I discovered that the rooftop unit that serves the main foyer and the infant care room was not completing the heat start-up procedures. The pressure switch had snapped at the outlet port. This may have been due to the age of switch and it’s exposure to normal vibrations (the plastic was aged and brittle). The new pressure switch was sourced and picked up during this visit. The pressure switch was replaced and confirmed to be functioning at the same values as the original. The unit returned to normal function after the repair and there was no carbon monoxide detected inside of the supply duct. Thank you, Jon Tech notes: AEON s/n 200807-AMGE43734, odt 33(*), (0.25iwc),
During maintenance I found the static pressure was high. Customer agreed to have a supervisor come out. Aside from that all main components where in good condition.
Today we returned to replace the control board and chip processor. After doing so system started up and is operating properly at this time.