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The 2 techs that performed the work in my home were respectful and kept me informed of the process along the way. They did a great job and are good representatives of the company.
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Did a thorough job and was careful with our newly finished floors. Very personable!
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Fantastic job.
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Ramon is great. Very friendly and knowledgeable. Thank you.
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Rob did a great job! He was extremely personable, friendly, polite and very thorough. He showed me evidence of my plumbing issue and walked me through it all explaining very thoroughly step by step-which I appreciate since I prefer to be educated about services that are required. He is a great asset to have to be the “face” of the company to homeowners.
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Service tech Cornelius was very thorough with attention to detail. He was professional from start to finish.
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Dispatched to replace humidifier solenoid and remove saddle valve to add an add a line 1/4 turn shutoff. Will reach out Monday to schedule for the duct cleaning and whole home purifier (UV Bulb). Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. All components of the furnace are with in range of manufacture specifications. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Follow up for humidifier. Emailed and texted estimates for all levels of humidifiers and also to repair the current bypass. When ready to move forward sign in the text message or email and we will reach out to schedule for installation.
Customer called in needing kitchen drain fixed to accommodate for new sink they had recently installed. Looked at the drains and saw that they had two waste drain outlets. Disposal currently using top outlet and bottom outlet is capped. Informed customer we would need to cap top outlet and had the bottom outlet face the other direction. Gave customer pricing and customer approved. Went ahead and capped top outlet. Glued new fitting for bottom outlet. Installed new p trap. Secured disposal to flange. Checked for leaks and no leaks detected. 1 year warranty on kitchen drain repairs.
Arrived for furnace check today. Static is running over the max. Heat exchanger looks good. Carbon monoxide test was 0ppm. All electrical is good. I replaced filter and humidifier pad. Humidifier is working. I will drop off filter tomorrow. Thanks for choosing LBA.
Customer called in about leaking outside faucet. Customer has a Prier outdoor hydrant. After diagnosing faucet, we can either rebuild or replace. If rebuild doesn’t work, we would need to move forward to replacement. Customer chose to go with repairing. Was able to rebuild hydrant. Checked for leaks and no leaks detected.
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. All components of the furnace are with in range of manufacture specifications. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. All components of the furnace are with in range of manufacture specifications. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. All components of the furnace are with in range of manufacture specifications. Replaced both humidifier panels and renewed membership. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.