Patrick gets 5 stars - LBA gets 2 I am a disappointed and dissatisfied customer - you guys keep blowing it. Do I need to find another company. I’ve been loyal customer for many years. I’m hoping Tracey (manager) will call and take some responsibility on behalf of the sub par service of LBA.
LBA came for the annual a/c checkup today and did a thorough job. They called ahead, were on time, and explained everything to us.
Rob has offered superior support in a challenging situation which came as a surprise. As I was home (after a week in hospital) recovering from surgery, suddenly we had a sewage backed up drain in basement. From what might have been relatively standard unclogging of drain with a snake, Rob came to make sure all was ok since Eli (also top notch professional with genuine compassion and care) had encountered some difficulty in releasing the snake. Turned out our clay sewage pipe from house to city sewer point was severely damaged with abundant intrusion of tree roots blocking the line. Suddenly a backed up sewer drain became a major issue of replacing the pipe (bursting). Rob was invaluable in explaining the issues, guiding me through insurance process, and achieving good financing option.
Evacuate remaining refrigerant, pressurize with nitrogen, locate and repair leak, reclaim nitrogen, vacuum moisture from lines and recharge with proper amount of refrigerant.
Repaired cap on main drain so it was no longer leaking.
-Removed old defected garbage disposal -Installed new 1/2 Hp Insinkerator garbage disposal -Tested and No leaks Thanks for choosing LBA Services! Your technician Jeremy
Completed ac inspection. All components tested to manufacture specifications. No recommendations at this time.
Arrived to do a performance maintenance. Set system for cooling. Measured the systems static pressure measured a temperature split between return and supply air. Checked interior of the air handler for cleanliness. Found the blower wheel collecting dust. Went outside and verified refrigerant levels. Verified operation of all electronic and mechanical components. Found that the capacitor for the condenser was failing. Rinsed coil free of debris. Replaced the failing capacitor under system part and labor warranty. Spoke with homeowner about the system. With homeowners approval installed an electrostatic filter and performed a blower wheel cleaning. Air conditioning system is operational at this time.
Furnace is up and heating. Thank you for choosing LBA services!