Fabian is great. I hope he comes to my house every time I call LBA.
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Showed up within promised response time, including a precursor phone call to let us know they were on the way. Brought necessary equipment and proceeded without fuss. Took time to properly clean up and then explain necessary follow-up work. Personable and approachable.
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Andy was a very good technician. He took his time and explained everything to my wife and me.
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Patrick gets 5 stars - LBA gets 2 I am a disappointed and dissatisfied customer - you guys keep blowing it. Do I need to find another company. I’ve been loyal customer for many years. I’m hoping Tracey (manager) will call and take some responsibility on behalf of the sub par service of LBA.
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Inspected both humidifiers and found that the main floor humidifier is working properly at this time. The upstairs humidifier was not working. I found the wires to the humidifier were not connected. When I went to connect the wires, the AC wire popped out as well. I fixed the wiring and then the solenoid valve on the upstairs Humidifier did not open up. I checked the waterlines and then the valve opened up. Since it clogged before it has a high chance of clogging again. Main floor furnace is producing 6 ppm of carbon monoxide. When I ran a combustion analyzer, the test read higher numbers as well. The inducer motor is over amping and could give out at any time. I showed customer results of the complementary safety check. Customer opted to leave system as is at this time. Both furnaces and humidifiers are operating at departure.
This task is to pull the toilet and reset it back on the current flange that is set for the upstairs bathroom
Arrived for furnace out. Upon diagnosis I found there was no power at stat or furnace. Traced power back to furnace switch. Took it apart and tightened everything up and made sure no wires were touching. System started up and is heating. Today you signed up on our membership. Thanks for choosing LBA.
Arrived for furnace check today. Static pressure is ok. Heat exchanger looks good. Carbon monoxide test was 0ppm. There is a good temperature rise. All electrical is in range. Filter is good. I fixed the door latch. System is running at departure. Thanks for choosing LBA.
Returned to install backwater valve for basement sink. Checked for leaks and no leaks detected.
50 gallon standard water heater sold for tommorow
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Found that the system is operating with excessive carbon monoxide in the exhaust. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan in the furnace is coated in dust debris. Checked systems heat exchanger to ensure proper venting of flue gas. While checking the heat exchanger found that there is bacterial growth present on the evaporator coil. Furnace is operational at this time.
Customer called back for us to redo the plumbing for the downstairs sink/laundry. Upon arrival found that laundry line from first floor and downstairs sink are tied in together and causing line to get overloaded when laundry is running. Went ahead and cut out pipes underneath sink. Separated sink and laundry lines. Upsize laundry line to 2”. Went ahead and augured drain line as well. Ran plenty of water from sink and washer. Drain line no longer backing up. Need to come back on Jan 2 morning to install a one way check valve for basement sink in the case of the event if the drain line backs up, it won’t cause the basement to sink to overflow. This will part of the paid invoice. No warranty on drain auguring. 1 year warranty on pipe repairs.
Customer accepted bid from former employee