Johann was courteous professional and communicated with me about the problem I was having with the system and a fix! He was efficient and thorough
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Fabian is great. I hope he comes to my house every time I call LBA.
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Showed up within promised response time, including a precursor phone call to let us know they were on the way. Brought necessary equipment and proceeded without fuss. Took time to properly clean up and then explain necessary follow-up work. Personable and approachable.
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Andy was a very good technician. He took his time and explained everything to my wife and me.
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Patrick gets 5 stars - LBA gets 2 I am a disappointed and dissatisfied customer - you guys keep blowing it. Do I need to find another company. I’ve been loyal customer for many years. I’m hoping Tracey (manager) will call and take some responsibility on behalf of the sub par service of LBA.
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Customer called in about toilet backing up in master bathroom. Other drains are draining fine. Informed customer we will need to augur toilet. Was able to unclog toilet. If issue persist, recommend upgrading toilet to a powerflush toilet.
Went for a performance alert on system. Checked temp split and is within spec. Due to filter being dirty and had alerted the sensor. Once customer replaced it system heating normally again. System is up and running with no issues. Thank you for choosing LBA services-Johann.
Went for a tune up call today for heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Temp split and is passing for specifications on furnace. When inspecting blower wheel did notice it has been collect dust on the motor. Did replace filter for customer. Cleaned flame sensor and pressure switch hose. Inspected humidifier water panel is due for replacement. System is up and running before departure. Thank you for choosing LBA services-Johann
Arrived for furnace check. Static is running over the max rating. Heat exchanger has lots of rust. Carbon monoxide test was 0ppm. Electrical is in range. Blower wheel is very dirty. System has issues that need to be checked on again. Thanks for choosing LBA.
Went for a service call today. Inspected furnace all electrical components are passing in unit. Temp split is within range. No error codes on system. Did clean flue outside. Did a combustion test and is passing. Inspected heat exchanger no cracks or leaks were detected. Did replace thermostat and is leveled with an accurate reading of temperature. System is up and running before departure. Thank you for choosing LBA services-Johann
Inspected both humidifiers and found that the main floor humidifier is working properly at this time. The upstairs humidifier was not working. I found the wires to the humidifier were not connected. When I went to connect the wires, the AC wire popped out as well. I fixed the wiring and then the solenoid valve on the upstairs Humidifier did not open up. I checked the waterlines and then the valve opened up. Since it clogged before it has a high chance of clogging again. Main floor furnace is producing 6 ppm of carbon monoxide. When I ran a combustion analyzer, the test read higher numbers as well. The inducer motor is over amping and could give out at any time. I showed customer results of the complementary safety check. Customer opted to leave system as is at this time. Both furnaces and humidifiers are operating at departure.
This task is to pull the toilet and reset it back on the current flange that is set for the upstairs bathroom
Arrived for furnace out. Upon diagnosis I found there was no power at stat or furnace. Traced power back to furnace switch. Took it apart and tightened everything up and made sure no wires were touching. System started up and is heating. Today you signed up on our membership. Thanks for choosing LBA.
Arrived for furnace check today. Static pressure is ok. Heat exchanger looks good. Carbon monoxide test was 0ppm. There is a good temperature rise. All electrical is in range. Filter is good. I fixed the door latch. System is running at departure. Thanks for choosing LBA.
Returned to install backwater valve for basement sink. Checked for leaks and no leaks detected.
