Showed up within promised response time, including a precursor phone call to let us know they were on the way. Brought necessary equipment and proceeded without fuss. Took time to properly clean up and then explain necessary follow-up work. Personable and approachable.
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Andy was a very good technician. He took his time and explained everything to my wife and me.
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Patrick gets 5 stars - LBA gets 2 I am a disappointed and dissatisfied customer - you guys keep blowing it. Do I need to find another company. I’ve been loyal customer for many years. I’m hoping Tracey (manager) will call and take some responsibility on behalf of the sub par service of LBA.
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LBA came for the annual a/c checkup today and did a thorough job. They called ahead, were on time, and explained everything to us.
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10/2/25 - Completed a full heating maintenance on one furnace. The filter was changed and proper operation was tested. Overall, the furnace was in good condition, it was running well, and there were no issues found at this time.
Ran camera and did not find any issue as described by the city.
-Spot Repair under concrete in basement, addition of Cleanout for plumber access -Reroute Kitchen Sink
Arrived to remedy a system leaking condensation. Upon inspection of the system found condensation leaking out of the highest points of the PVC drain. Opened up evaporator coil and made sure condensation was not backing up into the evaporator coil. Installed gel tabs to eat away the bacterial growth, causing this issue. Opened up PVC drain and attempted to clear the restriction with the shop vac. When this failed took the PVC drain outside and jetted it out with the hose. Reinstalled PVC drain and ran a flush. System is functioning properly at this time.
Checked operation of sump pump, currently working. Due recommend replacing due to age and basement being newly finished.
