Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Patrick gets 5 stars - LBA gets 2 I am a disappointed and dissatisfied customer - you guys keep blowing it. Do I need to find another company. I’ve been loyal customer for many years. I’m hoping Tracey (manager) will call and take some responsibility on behalf of the sub par service of LBA.
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Overall Experience
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LBA came for the annual a/c checkup today and did a thorough job. They called ahead, were on time, and explained everything to us.
Overall Experience
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Overall Experience
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Price
Convenience
Overall Experience
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Convenience
Overall Experience
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Price
Convenience
Arrived for ac check today started at furnace and checked static pressure, it’s running over the max rating. Blower wheel has some dust build up on it. The capacitor for the blower motor is out of spec. The filter was very dirty so I replaced it. The motor running amps are a little high. There is a 22 degree temp split. At the outdoor condensing unit compressor and fan amps are good. The capacitor tested out of spec. The refrigerant levels are showing off. The ducts were very dirty. My field supervisor was with me on this call and got you set up for duct cleaning, blower clean, and air purification. I replaced both capacitors, and set up smart at sensors. System is running upon departure. Thanks for choosing LBA.
Went for an AC inspection today. Temperature split between the supply and return duct passed. Heat exchanger has severe stress marks. Evaporator coil has excessive rust and bacterial growth. Outside system is clean. Refrigerant pressures met factory specifications. Compressor amperage passed. Fan motor amperage is high. Capacitor passed as well. Thank you for choosing LBA services!
Dispatched for thermostat not receiving power. At arrive the nest thermostat was not getting power from the furnace. After a thorough inspection of the system and checking the drain pan for a safety switch. The safety switch was not activated. Then recheck the nest stat and it would not attach securely. Loosened the bottom screw and the nest stat attached securely and detected power from the furnace. System is operating. Thank you for allowing us in your house to provide the perfect home service and I look forward to you becoming a member of the Perfect Family Service Club from your LBA Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Defective unit with a hole in casing causing water to come out of unit its self. Replaced unit
Installed new a/c and coil with ecobee t-stat
AC and coil replacement tomorrow due to a bad compressor. Thank you for choosing LBA services!
