Graham was great to work with and I explained the issue and resolution well.
Walker seemed to find a solution none of the other techs found and this was the 5 th time this year I have to have my furnace fixed. Even tho he came out at night he was pleasant and very helpful
Very helpful and courteous. They did the work on time and competently.
Daniel was great, honest and educative. A very good employee, wish there were more like him.
Good job of explaining the issues and what is needed to remedy the furnace issues.
Adrian was very knowledgeable and answered all of our questions.
Our service technician was excellent, well trained, and provided us with complete information regarding the repair of the thermostat unit. He also inspected our furnace and recommended cleaning the blower 'which we will do at a later date. Great Service!
The rep was nice and helpful. Your price of $517 for a $20 part is what is wrong with this country. If you think I’m going to call you again for any of my rentals you are sadly mistaken. Greed is a disgusting quality. Good luck.
On arrival, customer informed me he wanted me to clean black sludge residue on the tile, floor and bathtub. Black drain sledge is very difficult to clean but I was able to get the area clean. After this, I provided him with an estimate to cut drywall and replace Compromised galvanized drain lines with PVC. Customer didn’t want to move forward with this option and mention that he noticed a leak at the P-trap. Disassembled and use Teflon tape to repair leak. Reassembled and tested. No more leaks this time.
Arrived. Customer explained that his bathroom sink would not drain at all. Upon inspection the sink was holding water and wooden drain. Unhooked trap and elbow and ran line through sink drain but couldn’t make it past the first turn. Turned over to plumber for full repair
3/15/24 Sent out this morning to Annette’s to complete work we discussed on yesterday’s visit. We discussed replacing a burst hydrant and also planned on completing their inspection today as well. Upon arrival I went over the work to be done and answered any questions to ensure we both were on the same page. I confirmed they still wanted the inspection today as well and then started work. I turned the water off to the house and drained out through the hydrant. I then cut into the basement bathroom wall trying to expose the pipe. However behind the wall was a piece of plywood and spray foam blocking it. I removed the plywood and then had access to the hydrant and piping. I cut the pipe and removed the hydrant from the outside. I prepped the new frost resistant hydrant and attach extra pex piping to the end of it and fed it into the side of the house. I attached it to the house with two brass screws and used caulk to seal and weatherproof it. On the inside I used the extra pipe to crea
3/14/24 Sent out today to Annette’s in regards to a broken pipe. Upon arrival I was greeted by Annette who let me in we discussed the purpose of today’s visit to help set expectations. Annette showed me the area in question and went outside to turn the hydrant on so I could hear it in the wall. After demonstrating Annette informed me that the hose was left on during the winter. I then examined the bathroom below and saw that the sheet rock had some bubbles where paint was peeling from water damage. I explained that most likely the hydrant froze from the hose being left on and that caused it to burst. There is only a leak while the hydrant is in use. When the hydrant is closed no water can escape. I went over repairs and explained we would have to open the ceiling in the basement. I answered any questions they had to ensure they understood what needed to be done. During my visit today I was able to get them signed back up for the membership program. I also asked if Annette would lik
Arrived to do a performance maintenance. Started inspection inside and measured a temperature split between return and supply air. Performed a static pressure test. Found that the system was operating with high static pressure. Changed the 3m filter out for a filter that allows the furnace to breathe easier and brought the system within factory specifications. Measured power consumption of the blower motor and checked system for cleanliness. Moved inspection outside and verified system refrigerant charge. Checked condenser coil for cleanliness and excessive vibration. Verified operation of all mechanical and electronic components of the condenser. Rinsed coil free of debris. See estimates for pricing on recommendations for system preservation. Air conditioning system is functioning properly at this time.
3/4/24 Sent out today to Valerie’s for their member plumbing inspection. Upon arrival I was greeted by Valerie who let me in and I went over the purpose of today’s visit to help set expectations. Valerie was not aware the inspection was scheduled today and thought I was there solely to replace the water filter. I inquired about this and Valerie does not have a replacement filter on hand and thought we would be supplying it. I apologized for the confusion and reached out to the parts department to locate one for them. After confirming the filter I confirmed with Valerie how they would like to handle things. At this time Valerie will be calling in to reschedule their inspection and have us install the filter at that visit. Thank you for choosing LBA Services, Your technician, Jeremy Cole
Arrived for a furnace maintenance. Static high. Changed filter and opened vents and dampers, static passing. All electronics in range. Blower wheel beginning to get dirty. Heat exchanger beginning to get heat stress.
Arrived to do performance maintenance. Set up for combustion analysis and static pressure tests. Found that the system is operating with failing static pressure. This is causing the furnace to struggle to move air. After trying unsuccessfully to relieve enough static pressure to bring the system within factory specifications, reached out to a supervisor to complete the diagnosis. Verified operation of all mechanical and electronic components in the furnace. Cleaned the flame sensor and tested its performance. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan for both heating and cooling is coated in dust debris. Checked systems heat exchanger to ensure proper venting of flue gas. Found hot spots and excessive rust on the heat exchanger giving sign of age and wear. Performed an electronic gas leak search. Verified operation of the humidifier. Switched the system over to cooling and measured a temperature split. Went outside and verified s
Arrived at property and was greeted by homeowner, she explained that she was not currently having a back up, but has had previous issues with her kitchen, drain line and was wanting to get estimates for replacement. Due to the size of diameter in the kitchen line I was not able to run my camera through, but I was able to build up an option for rerouting the kitchen line overhead to tie into the main stack. The run is about 40 feet from one into the other giving about 9" of fall in the line. Customer stated they needed the estimates because they are getting ready to move out of the home and will move forward with work after they have vacated the house or shortly before selling.
Checked all operations in heating mode and inspected the furnace filter. Checked static pressure and found that it was passing so I took a cfm count to find out that that return and the supply cfm is undersized so with customers approval we will have a field supervisor come out to evaluate. The customer would like the field supervisor to give her a call before coming out. She wants to discuss it with her husband first. Checked all electrical components and preformed an combustion analysis. I checked the heat exchanger it had no rust spots and no cracks in it. The blower wheel had buildup and dirt on it but the customer wanted to hold off on getting that cleaned. All electrical components were operating properly and the furnace fuel was burning properly as well.
Upon arrival we found that the inducer motor had completely seized up and wouldn’t run. We also found the blower was dirty and heat exchanger had a lot of rust. Talked with customer about the concerns and upon approval we replaced the inducer motor.
Upon arrival checked all components in the heating mode.checked static static was passing check cfm CFM shows that the return side showed to be a bit short checked all other electrical components. Everything seem to be running fine. I did notice that the collector box in the inducer motor itself was starting to leak check the blower wheel blower wheel itself was clean. I also checked the heat exchanger. It was OK. I’ll let the customer know when I was finding out if he wanted to get there anything replaced he did just let me know and said let it run I’m all good. I also let him know that his supervisor was going to come out and take a look at the Static sid and he was fine with that.