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Cornelius was very thoughtful and answered all my questions. He took his time and did a great job!
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After some confusion regarding what best to do to maintain my system, a visit by Tyler and follow-up by Scott (senior supervisor), I have confidence in their expertise and appreciate their support.
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Adam was very pleasant, efficient, and thorough. Arrived at beginning of the window the office had given me and finished up in an hour and a half. And no high pressure sales pitch. Thanks so much.
Response from LBA Air Conditioning, Heating & Plumbing:
We're so glad you enjoyed your experience with us. Thank you for the positive review!
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Received great service for the dehumidifier which was not performing the way expected and found root cause and addressed the issue.
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Robby McCarrick serviced our air conditioning unit several weeks ago and we were extremely pleased with his work. The equipment including our furnace was fully inspected and the air conditioner was cleaned. Robby is personable and informative and had a no pressure approach which we appreciated.
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Tyler was exceptional - not only was he polite and friendly, he was highly professional and thorough and supportive. His communication skills are strong and relational as he explains issues very effectively. Thank you for providing this level of service on a foundation of genuine care. This is not so common.
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Service was great and timely. No issues and everything was explained well.
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He is very pleasant and easy to work with. My issue had already resolved by the time he arrived.
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Customer has an issue with water hearter. Ordering part and installing on monday.
DATE Gas Vitals: -Total Dissolved Solids: cold 243 hot 300 -Water Pressure Static: 80psi -Water Pressure Faucet Open: -Water Temp Setting: -Water Temp Output: -Water Hardness: +9 -Water Quality: -Water Heater: -Water Lines: -Drain Lines: Wear and Tear: - After reviewing the entire house I went over everything with Richard to ensure they understood everything going on in the house and what could be done to address it. (Getting supervisor out?) Solutions: - Services done today: - Thank you for choosing LBA Services Your technician, Dominic
DATE 7/25/24 Detailed description of what was done today Arrived at home, Did five star, did thorough inspection of all plumbing amenities. I checked out the drains that we were called for estimated to drain floor in specials after she authorized it ran the backpack auger through both drains and returned to proper function. (There were no roots in the floor drain) Gave her a wear and tear for a PRV and Spigot, but she was not interested because she was moving soon. - Wear and Tear: 2 drain clearings, prv, main line spigot After reviewing the entire house I went over everything with Katy to ensure they understood everything going on in the house and what could be done to address it. Services done today: - 2 drain line clearings Thank you for choosing LBA Services Your technician, Josiah Walker
Went for a maintenance call today on arrival. Customer stated house was cooling properly. Did have a capacitor replaced a couple weeks ago with us. When checking furnace static pressure was passing customer to change your filter yesterday. Blower wheel was a bit dirty. But blower motor amperage was good. Temp split was good between supply and return ducts.Drain line was clogged. Did recommend a clean. Customer declined kindly. As well as for a supervisor since customer stated will be leaving in the next 5 years. Other than that furnace is up and running. When checking outdoor unit. Amperage on compressor and fan were passing. Refrigerant levels were good. Capacitor was a max factory specifications. Did clean out unit was a bit dirty. System is up and running thank you for LBA services.
Arrived to remedy an inoperable system. Turned the system on at the thermostat and heard the outside unit kick on. Went to the window to look at the condenser, and found that the condenser fan is not operating. Went outside and performed diagnostic on the unit. Found that the condenser fan motor has failed. Checked the coil and found it heavily matted with debris. Spoke with homeowner and with their approval replaced the condenser fan motor as well as a coil cleaning. Signed homeowner up for the maintenance plan. Measured a temperature split between return and supply air. Air conditioning system is operational upon departure.
Went for a warranty call upon arrival. Customer stated house is cooling properly just downstairs was super cold and furnace was blowing air from the evaporator coil. When testing for static, static pressure was passing did close one vent. To help push more air upstairs did tape up the evaporator coil and spots that needed to be taped. System is up and running. Customer was happy with service today. Thank you for choosing LBA services.
Arrived at customers house for AC tuneup, and during the inspection there are a couple of pinholes attached to the back and front sides of the supply takeoff and all that was needed was tape needs to be thrown around the take offs for there to be no air seepage also changed out a vinyl tubing for the humidifier and made sure there were no rodents inside AC units electrical compartment. Other than that all components and refrigerant levels met to factory specs.
Arrived for an ac maintenance. Static pressure and cfm counts passed. Brand new system and everything within range. All electronics within range. Refrigerant levels good. -Ren
Came out here in customer stayed on this brand new install. It was making excessive popping noise. When started came out started the unit multiple times. Customer even stated that the noise is gone now all of a sudden checked amps on the unit just to make sure that everything was looking good. Everything was working as a brand new unit should be working.
Upon arrival I began the AC tune up. First, I did a static pressure test on the system. The manufacturer has it rated for a max of .8 and the test showed it to be at .68 so it is passing at this time. Next, I checked the running amps on the blower motor and it was within specs. The blower wheel itself looked clean to me. The outdoor unit as running good as well. The running amps on the compressor and fan motor were within limits. The capacitor for the compressor was within specs also. The refrigerant levels looked good and the temp split in the home was at a nice 20 degrees. System is cooling properly at this time. Have a nice week!
7/9/24 - Completed a full cooling maintenance on one split system. Filter was changed, took amp draws, and took a temperature split. Overall, the unit was in good condition, it was running well, and there were no issues found at this time.
