The technician was a nice fellow. And he did a good job out here.
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Overall Experience
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Convenience
Overall Experience
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Overall Experience
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Overall Experience
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Reece was great to work with and got the job done well and efficiently.
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Eli came into the picture without my knowing him prior. He spent much time answering all my question - with patience and understanding. Eli is highly professional and human centered. He was/is an excellent consultant for generating options and considering which to choose.
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Overall Experience
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The service was excellent, however having a $1500 control board fail on a 6 year old furnace was totally unexpected. I purchased the furnace and AC from LBA and am very disappointed in the reliability of the furnace purchased.
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Jamie put together a proposal that bundled services based on the findings of the inspection process. He then modified it based on my needs. He listens to customer, and is very knowledgeable.
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Tyler has a high professional competence with an authentic personal way of creating. I greatly appreciate his guidance and support. He is a big part of why I’m a longtime loyal LBA customer.
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Eli was able to find the root of the problem with my furnace (too small duct work) after years of issues that other HVAC service companies simply repaired the symptoms for. Relieved to have this serious issue resolved. Top notch personnel at LBA.
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After years of using other HVAC companies, LBA was able to identify exactly what was causing my years-long issues with my furnace and AC. Had it scheduled and fixed the next day. Couldn’t be happier with their expertise and service.
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Friendly and knowledgeable technician that explained each step performed during the annual furnace inspection. Highly recommend.
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Josiah explained things well and was easy to communicate with.
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Upon arrival the homeowner explained that his Nest thermostat would only work in emergency heating mode. I tested the system under regular heat and only the fan engages. Not fire present. When I switch over to emergency heat, the flame turns on and system runs properly. For some reason, the thermostat thinks you have a heat pump but you do not. I tried to program the thermostat to remove the heat pump option and put it in single stage heating only but it will not allow me to make those changes. After speaking with my supervisor, he thinks the thermostat is the issue. You could put a new thermostat on and it would run just like it does now but the only difference it that the thermostat will not have any option for emergency heat. The thing is, it costs the same amount to run the system in emergency heat mode as it does in regular heating mode. If you had a heat pump this would not be true but since you don’t have a heat pump it will work just fine running it in emergency heat mode. It’
DATE: 12/9/24 Detailed description of what was done today: Arrived at home and spoke with Sean and wife about reason I was called today, which is for an inspection on tankless water heater, and also an inspection on waterflow at multiple faucets at home. After completing five star greeting, I got started on inspection, which included aarrived at home and spoke with Sean and wife about reason I was called today, which was for a inspection on tankless water heater and also an inspection on water flow at multiple Fossetts at home. After completing five star grading I got started on inspection, which included of taking pressure test at water heater and outside faucet. as well as getting my eyes on the Fossetts that were running slow. I wanted another set of eyes on this so I called Adam to have him out, after he got there we went over options on how to fix side problems. Which included of a halo system to prevent this from ever happening again As well as new shower, cartridges and kitchen
Came out here for a regular furnace inspection upon arrival tested static static was passing got a hit of three ppm within the ductwork itself. Took a look at the heat exchanger it to final notice a lot of rust, no visible breaches, but due to the amount of rust and me and the supervisor didn’t have a doubt that it was probably on its way out. supervisor is out now and taking a good look into the unit itself inducer does need to be replaced due to the amount of amperage drawing in the amount of rust that it has been leaking out, as well as the back housing of the inducer. The capacitor for the unit itself that starts the blower was reading, extremely low so I could fail at any point blower wheel on the unit itself was extremely dirty as well. Flue pipe will need to be replaced due to the amount of rust and corrosion it has.
Discussed with customer repairs needed to help with flow issues in master bathroom shower. Gave estimate on repair and long term Halo solutions. Returning to meet with both husband and wife on Wednesday 12/11 at 2 pm.
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Replaced the furnace filter. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Checked systems heat exchanger to ensure proper venting of flue gas. When checking the heat exchanger found bacterial growth present on the condensation pan to the evaporator. Performed an electronic gas leak search. Spoke with homeowner about the system. Furnace is operational at this time.
Out today for quote on elimination of garbage, disposal and replacement with standard P-trap and dishwasher tailpiece. Homeowner approved quote and is available Monday for us to perform work. Anytime after 12 is good. Thank you for choosing LBA services!
Found thermostat common wire tied into OB which is for heat pump. I switched wire over to common and changed out Tstat batteries. Furnace kicked on and ran as it should in regular heat mode. Thanks for the cookie!
How do Eli come out and we ended up reprogramming the thermostat so that it would work on heat pump mode and Heath Street. When it was installed, it was only slept for heat pump so it wasn’t kicking on when it was too cold outside.
Arrive to customers for a furnace tuneup, and during the process of the inspection, we received a high call on static pressure along with Discovering a dirty blower wheel. All other components met within factory specs.
Upon arrival, insured that water heater, pressure, regulator, and all visible fixtures. Downstairs are operable. Everything is working beautifully as I can tell. Cleaned up work area did not collect. Thank you for choosing LBA services!
