Able to provide excellent and quick service. Great communication. Outlined options without pushing any one thing. Very friendly and happy to have return to my house anytime.
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Did a great job looking at situation and giving best options. Never pushed anything and so informative. Got the important items evaluated and readied for more repair.
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Jose was polite and went about his work. It was nice to have the picture and arrival time on my phone so I could turn on the lights and unlock the basement door.
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Jeremy did a great job with my furnace inspection. He let me know about some fixes and updates that I could make and whether they were urgent or not—I didn’t feel pressured to do them. He was professional and very helpful. Very satisfied.
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Our technician, Al, was friendly and professional. I felt like his work was thorough and he seems very competent.
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LBA was proactive in getting to me to schedule my Furnance maintenance, I received text telling me Service Tech was in his way and timetable. Nick showed up on time, very professional, very respectful of entering and being in the house, explained everything and was just wonderfully pleasant to work with. I’ll need to replace a lot of equipment so will comment on pricing and value after I have that proposal.
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Overall Experience
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Overall Experience
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Overall Experience
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Estimate to repair gas leak. Work will be done Tuesday first call
Customers kitchen faucet was leaking from spray head and hot side supply into cabinet. Went over options with customer and customer chose option two replacement of kitchen faucet with stop replacements. Company installed delta Leland and 3 quarter turn stops for faucet then turned water on to test for operation and everything is testing properly at this time thank you for choosing lba and have a wonderful day.
Thank you for allowing me to service your HVAC equipment today. Performed maintenance and safety inspection on both furnaces. The customer had an issue with the attic system over the past month or so. It was producing error code E201 which is lost communication with blower motor. Removed blower motor and inspected communicating module. There are signs of a short, they can definitely be smelled. Recommend replacing before it completely fails. Inspected all electrical connections to ensure they are secure and not rubbing. During gas leak inspection I found 2 substantial leaks on the gas line. I am having our Master Plumber coming this afternoon to quote a repair. The basement furnace does not have any issues at this time. I also found a small leak on the gas valve to the water heater.
Customer originally wanted water heater flush for 40 dollar off coupon but after diagnostic company explained to customer that with age of water heater company does not recommend flush so customer wants estimates for replacement for water heater and water quality estimate.
Performed heating tuneup on furnace. Replaced water panel for humidifier only. Inspected all electrical components and electrical wires. Inspected air filter. Checked temperature rise. Performed combustion check on heat exchanger. System is running within manufacturers specs at this time. Customer renewed p3 membership at this time
Performed furnace diagnostic. Thermostat had an error code for tripped limit. Found dirty filter. Spoke to customer about options for better filtration where filter does not have to be replace every 3 months. Clears all codes on the thermostat. Customer was also concerned about their humidifier not operating. Checked the humidifier and found the water control valve was clogged, gave customer options for repair or replacement of that humidifier. Also Performed furnace maintenance. Completed all checks and cleanings. Complete a combustion analysis check for proper/safe operation of a furnace. System is heating and operational at this time.
Performed heating tuneup on furnace. Replaced air filter with new one off the van. Checked temperature rise. Performed combustion check on heat exchanger. Inspected all electrical components and electrical wires. Did find voltage enhancement system running below manufactures specifications at this time. Customer did not want to address this issue at this time. Customer was not interested in renewing p3 membership at this time. No other work performed
Performed maintenance on all 3 furnaces. Checked all the electrical components and safeties for proper operation. Checked combustion in the exhaust. Replaced filters with customer provided filters. All 3 furnaces are currently operating under manufacture specifications. Wife wants to speak with husband before renewing service agreement.
Upon arrival the customers kitchen and laundry drain would back up through the laundry drain. After presenting pricing I cabled the kitchen line in the the cleanout next to the washer and dryer in the basement. I ran gallons of water after and everything tested good.
After speaking with technical support we determined that the control board and the igniter had failed. Customer approved repair which allowed me to replace failed components. Also performed maintenance and safety inspection. Furnace is currently operating within manufacture specifications.
Upon arrival the customers main line was backing up into the floor drain in the basement. There is a main line stack in the basement I cabled the line through. I didn’t bring any roots back and customer said he had the main line camera a couple of years ago and does not want on at this time. I tested by running water in the house and everything tested good.
Thank you for allowing me to service your HVAC equipment today. Performed maintenance and safety inspection on the furnace. Inspected all electrical connections to ensure they are secure and not rubbing. Performed a combustion analysis on the heat exchanger and found zero issues. I asked the customer if she would like her humidifier serviced and she agreed. During humidifier inspection I found the humidifier in very clean condition as if it isn’t used. Was unable to get it working at this time to a clogged water shut off going to the humidifier. This water shut off will need to be replaced for proper operation of the humidifier. I performed a gas leak search and found a small gas leak on a tee fitting. I used soap bubbles to pin point the leak. The leak is extremely small and will eventually need replaced. During the gas leak search I noticed there was not an expansion tank for the water heater. Recommend having one installed to ensure equipment is safely protected. I a
Furnace was displaying an improper ground signal. Checked and tightened all the grounds and furnace kicked on and is heating. Informed customer that this may be an intermittent issue and if it happens again we’ll need to come back during tech support hours. I’ll have office call to schedule furnace maintenance inspection. Thank you
P3 Furnace Maintenance Tuneup- Inspected thermostat, Inspected/Replaced air filter, checked for Co-(0ppm) Checked for Gas leaks-(None). Inspected and tested all motors, all motors are operating within the factory specifications. Tested the voltage enhancement system, tested all safety sensors, all sensors are operating correctly at this time. Inspected heat exchanger- heat exchanger shows some rust, no cracks or holes are visible, heat exchanger appears to be safe at this time. Cleaned inside and outside of the furnace cabinet. Performed combustion analysis, readings came back normal. All heating ops are normal at this time.
Upon arrival shower handle was stiff and difficult to turn off. Removed trim and replaced shower cartridge. Tested for leaks and proper function.