Fabian is great. I hope he comes to my house every time I call LBA.
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Showed up within promised response time, including a precursor phone call to let us know they were on the way. Brought necessary equipment and proceeded without fuss. Took time to properly clean up and then explain necessary follow-up work. Personable and approachable.
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Andy was a very good technician. He took his time and explained everything to my wife and me.
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Patrick gets 5 stars - LBA gets 2 I am a disappointed and dissatisfied customer - you guys keep blowing it. Do I need to find another company. I’ve been loyal customer for many years. I’m hoping Tracey (manager) will call and take some responsibility on behalf of the sub par service of LBA.
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Customer called back for us to redo the plumbing for the downstairs sink/laundry. Upon arrival found that laundry line from first floor and downstairs sink are tied in together and causing line to get overloaded when laundry is running. Went ahead and cut out pipes underneath sink. Separated sink and laundry lines. Upsize laundry line to 2”. Went ahead and augured drain line as well. Ran plenty of water from sink and washer. Drain line no longer backing up. Need to come back on Jan 2 morning to install a one way check valve for basement sink in the case of the event if the drain line backs up, it won’t cause the basement to sink to overflow. This will part of the paid invoice. No warranty on drain auguring. 1 year warranty on pipe repairs.
Customer accepted bid from former employee
Arrived to remedy a humidifier that seems to not be doing enough. Upon inspection of the humidifier, coached homeowner on how to set it and replace the panel. Made sure humidifier is operating properly, without leaking. Replaced the vinyl drain line for the humidifier. Adjusted the vent for the water heater to increase the pitch to allow better exhaust airflow. Removed a piece of pvc from the evaporator drain and plugged the hole it’s using. Sealed up around the condensation drain for the evaporator coil.
Schedule for Dec.18 install of new heat pump and air handler. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
This task will be installing a shut off for the dishwasher. This will come with a 1 year warranty. This task will be replacing partial of the kitchen stack and adding new pvc tiding back into the cast iron that goes into the floor. This task will come with a 1 year warranty.
Customer called back saying they have water again by furnace. Upon arrival, verified water was not leaking from water heater. Checked humidifier drain and drain is clogged. Customer used free drain cleaning. Cleaned out drain. If drain backs up again we would need to reroute drain for humidifier/furnace to floor drain.
Arrived for furnace check today. Static is running over the max. Heat exchanger looks ok. Carbon monoxide test was 0ppm. All electrical is in range. Filter is good. There is a good temperature rise. System is running at departure. Thanks for choosing LBA. Happy Holidays!
Dispatched for heat pump not coming on. After a thorough diagnostic of the whole system it was found to be a fault during the transition of the operation. This includes from heat to cool, cool to heat, or heat pump to back up heat. This is cause due to the way the system was designed and installed. In order to remedy the system it would require an extensive rewire and new interface. Will follow up on Wednesday Dec 17 Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Customer called in about a leak coming from either the humidifier or water heater. Upon arrival, customer let me know, water leak has dried up, but it was present the day before. Upon further inspection discovered that the leak was coming from the T&P valve of the water heater. Checked water pressure to the house and water pressure was sitting at 90 psi. Expansion tank bladder bursted and it’s now full of water and not doing its job. Informed customer due to the high water pressure from the city and the expansion tank bladder bursting inside is causing the T&P valve from the water heater to leak due to high pressure build up when water heater is heating. Gave customer different options and customer decided to go with the first option which is replaced PRV, expansion tank and T&P valve. Started by drain down the house down repiping the main entrance area and install a new ball valve and PRV. Set pressure to 75 psi. Went ahead and also replace the expansion tank and T&P valve to the wate
Completed furnace, maintenance and inspection on both systems. I checked temp splits, and air filter. I checked amp draws and components. I cleaned flame sensor and wiped down units. Both systems are operating within manufacturer specifications at departure.
Arrived to fix humidifier not working. Found that the power for the humidifier was not wired properly. Rewired it and humidifier is working. Water is flowing and water panel is good. Happy Holidays!
Went for a maintenance call today for heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Checked temp split and is passing. Did replace filter for customer. Cleaned flame sensor and pressure switch hose. System is up and running before departure. Thank you for choosing LBA services-Johann
Cleaning out both showers from the debris that’s in the p trap getting caught
Performed 3 maintenance on furnaces. Tested all safeties. All were good. All amp draws of motors were good. Blower wheels were clean. Heat exchangers were good. and drains and exhaust were clear. Units are operating properly at this time.
