Very timely and honest
Jerry was Courteous knowledgeable and professional.
Austin was the technician and he did great job.
You will not find a better heating and cooling company.
Phil was vey polite and informative. Discussed repair vs replace .
Angelina is always professional and explains everything she is doing and will answer any and all questions I have.
Upon arrival customer complained of sewer smell coming from kitchen sink, when she runs dishwasher. She was concerned that her sewer was backing up and causing this to happen, diagnosed old cast iron in unfinished mechanical room and a dry floor drain to be more the issue. Leaving quote for repair.
Kitchen drain was backing up so I cabled the line and flushed gallons of water down it. Everything tested good.
Upon arrival found out the combustion motor was no longer working. Therefore not allowing the furnace to turn on. Called customer, customer approved gold package. Completely changed out and recalibrated combustion motor and pressure switches. Completely set the furnace to manufacture specification. Cleaned all safety switches and recalibrated. Cleaned out blower cabinet space and air movement motor. This system is now working to manufacture specification
I preformed a safety inspection on the heat pump the heat pump is working properly at this time. The customer states that sometimes the system will continue to run even after the thermostat has been satisfied or even manually turned off, causing the house to get very hot. The system has cycled off three times in a row properly for me. I suggest changing the thermostat.
Found insulation on the line set out into the evaporator to have a 1ft section that was separated and foam taped together. The tape had come unglued leaving a open crack just before the evaporator causing condensation to pool in he insulation. The condensation eventually poured out through the ceiling. I rapped both ends of the refrigeration lines with foam tape to create a air tight seal. This should prevent future condensation issues.
Cabled main line for the $88 special and the customer didnâ€™t want a camera. Canâ€™t warranty work that was done today.
Upon arrival the customers kitchen faucet had no water pressure at all. I took the head off and showed her the water build up in the head. I cleaned it out and put the head back on. The pressure was better but wasnâ€™t great. I recommend that the faucet should be replaced and quoted her on a customer supplied faucet. Collecting trip charge.
Checked all operations in the heating mode cleaned out housing of furnace and performed a combustion analysis. Replaced furnace filter with lba supplied filter. System is heating properly at this time.
Checked all operations in the heating mode. Performed a combustion analysis as well as checking carbon and oxygen levels. Cleaned furnace wheel as well as furnace itself, furnace filter was changed at this time and system is operating within factory specifications at this time. Customer stated that they did not receive their air conditioner tune up which was done at this time. Checked all operations in the cooling mode. Checked all electrical components on the outdoor unit. Washed out the outdoor unit. System is operating within factory specifications at this time. Very nice meeting and talking to you.
Checked the Rasond mini split for the IT room for no cool. Found the condenser fan not running in the condenser. Found the power supply from the main control board in the indoor head not supplying power to the condenser fan motor. Bypassed the relay on the board for continuous operation till a board can be located for repairs. Also replaced the weak capacitor for the fan motor.
Installed customer supplied kitchen faucet. 30 day warranty.
Checked the Aaon unit for the building air make up for high humidity complaints in the building. Found the unit cooling normal. Ajusted the settings in the controller for a lower evaporator temp, lower outdoor dew point and closed the outdoor air damper to 50% from 100%. The unit is controlled by supply air temp, outdoor air temp and outdoor humidity. Explained the repairs to Karyn F.
Installed 5 ton RTU, tested operation of all functions. 208 volts
Performed maintenance on all units found operating well at this time.
I preformed maintenance on the mini split system. Brad just cleaned the filters, I advised him to make sure the filters were dry before he put the back in. I washed out the outdoor unit. Everything is operating within factory specifications.