Patrick came to to help us out with our AC and diagnosed the issue. Very friendly and honest. Glad he said as there.
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I have been in business for over 45 years & seldom see service techs that are on time, professional, polite & of course knowledgeable, I only recommend LBA & myself a satisfied customer!
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Explained everything they were doing during AC tune up, including showing me the readings on the cap on the AC unit and provided an estimate to replace. Talked about new member savings program.
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Jeremy explained what they were going to do with my duct work. Cleaned all of my ducts. Explained everything and showed me all the work they did once it was completed.
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Patrick came out, diagnose the issue with my furnace, not working properly and fixed it. Professional as always, and answered all my questions.
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Great as always! Patrick and Lucas were very professional. Explained everything and had pictures to show of what was done.
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Patrick did an excellent job as always. He explained everything I needed to have done and had pictures to show me also and answered all my questions.
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Kyle took the time to explain to me step by what he was doing, and what he was checking for. He also explained to me on how to fix the issue. He was very helpful.
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Michael was great at listening to our problem and diagnosing our problem. Helped us understand our problem tremendously and I would recommend him to anyone!
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They were very professional and great at keeping me informed!
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DATE - 26, July 2024 Performed whole home inspection, gave estimate for pipe repair Vitals: -Total Dissolved Solids: 171 cold, 201 hot -Water Pressure Static: 60 psi -Water Pressure Faucet Open: -Water Temp Setting: 132° -Water Temp Output: -Water Hardness: 6 -Water Quality: -Water Heater: 40 gallon gas, 2007 -Water Lines: copper -Drain Lines: pvc, cast Wear and Tear: 3 angle stops need replaced, 1/2” copper pipe for tub spout in hallway bath needs repair - After reviewing the entire house I went over everything with Debi to ensure they understood everything going on in the house and what could be done to address it. Solutions: cut out and replace bad section of copper in hall bath, replace 3 angle stops on various fixtures - Services done today: performed home inspection; gave estimates for angle stop replace and pipe repair; did not want the repairs done; was able to provide a bandaide fix for the tub spout Thank you for choosing LBA Services Your technician, mick ____
Been messaging with customer this morning. Wanted more info sent to her. Will continue to follow up
Customer had to leave but had a great conversation. Customer would like situation fixed but needs to decide which direction she wants to go and figure out finance side of things. I’m following up tomorrow to see if there’s any more questions and see how I can help. Thermostat is turned up at departure.
Came out here for an AC inspection. Upon arrival tested static static pressure was failed. Take a look at the rest of the unit I went outside for the AC took refrigerant charges. Pressures were perfectly within range as well as amps for the compressor and the fan motor were looking good capacitor for the unit was looking good no burn, pivot or cut wires within the unit to look at the blower. The blower was clean as well. Sprayed down the outside unit free of debris units up and running. Let the customer know that we will have a field supervisor out to retest in verify the static findings thank you for choosing LBA services. - Ramon
Upon arrival I began tohe AC tune up. First, I did a static pressure test. The manufacturer has your system rated for a maximum static pressure of 1.0 and my test showed it to be at .76 out of 1.0 which is at 76% which is great. I checked the running amps on the blower motor and it was within specs. The blower wheel itself is starting to have dust/debris starting to cake up on the blades and I recommend having it cleaned within the next 6 months to a year. I also changed the electrostatic filter with a new one the customer had available for me. I then checked the outdoor unit. The running amps on the compressor and fan motor were both reading within manufacturer specs. The refrigerant charge was spot on and looks perfect at this time. The temp split on the home is at 16 degrees which is good. Your system is cooling your home properly at this time. Homeowner opted to sign up for our new SmartAC Family Club Membership without the sensors at this time. He is aware if he changes his mind t
AC coil, new customer warranty?
Reviewed situation and got customers side of the situation. Will review with management in the morning to discuss further
Customer called stating system not cooling. Customers previous HVAC contractor had installed system and been servicing and adding refrigerant annually as there is leak in system and they were unable to locate it. Found leak in condenser and evaporator coils. Turned over to field supervisor to finish advising customer.
Arrive to remedy and an inoperable system. Upon inspection of the system, found the furnace, circulating air and found the compressor circulating refrigerant. Performed diagnostic on the furnace and evaporator coil. Found that the furnace is very dirty, including the blower wheel, which is impeding his ability to move air. Found that the evaporator coil is caked with debris and is now acting like an air dam. Went outside and inspected the outside unit. Found that the outside unit is covered in debris and is unable to release the heat absorbed inside. Determined that the issue with the system is caused by the dirty condenser coil. Recommended having the system cleaned. Homeowner decided they would take care of that themselves.
Snaked floor drain. Ran water to ensure proper drainage
Quote for replacing the middle condenser fan motor in the Lennox 15 ton package unit serial 5613D04338 located at the South end of the main office building. Price includes the factory replacement condenser fan motor, fan blade, run capacitor and labor. Failed motor was found during the pm on 6/14/2024.
Quote for replacing the right side condenser fan motor in the Lennox 10 ton package unit serial 5608B10173 located at the Northwest end of the main office building. Price includes the factory replacement condenser fan motor, fan blade, run capacitor and labor. Failed motor was found during the pm on 6/14/2024.
Arrived for service call no ac checked furnace lot of condensation not freezing changed the air filter checked static passing cfm passing. Check components of furnace checked all working withing spec. Check condensation drain. Cleared it out checked temp split. Is 21. Temps look decent. Che led refrigerant levels and they are good. Looked throughout home all vents are not open. Very cluttered recommended he look into a duct cleaning as I think it’s contributing to his issues.
Used camera to verify issue; found multiple root systems in pipe; used cutter head on auger to clear away roots and rescoped afterwards to confirm blockage was gone. Uploaded pics and video to slack