Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jeremy explained what they were going to do with my duct work. Cleaned all of my ducts. Explained everything and showed me all the work they did once it was completed.
Overall Experience
Quality
Price
Convenience
Patrick came out, diagnose the issue with my furnace, not working properly and fixed it. Professional as always, and answered all my questions.
Overall Experience
Quality
Price
Convenience
Great as always! Patrick and Lucas were very professional. Explained everything and had pictures to show of what was done.
Overall Experience
Quality
Price
Convenience
Patrick did an excellent job as always. He explained everything I needed to have done and had pictures to show me also and answered all my questions.
Overall Experience
Quality
Price
Convenience
Kyle took the time to explain to me step by what he was doing, and what he was checking for. He also explained to me on how to fix the issue. He was very helpful.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Michael was great at listening to our problem and diagnosing our problem. Helped us understand our problem tremendously and I would recommend him to anyone!
Overall Experience
Quality
Price
Convenience
They were very professional and great at keeping me informed!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Company will come out and dig hole at blockage spot. Company will replace up to 10 feet of mainline with PVC and backfill to grade. Repair comes with a two-year parts and labor warranty
While water was off from previous job cut into main water feed and routes water line into new Halo 2 Mini water filtration system then routed back into main water feed, also installed new 1/4 turn 3/4” ball valve, mounted unit to concrete foundation use hammer drill and tapcon anchors. Tested for leaks for both job by turning main water on and airing out lines through all fixture EXCEPT tub due to customer had stuff inside of it. All good no leaks present at this time and all fixtures are working properly with no pressure issues.
Upon arrival turned water off at main entry valve, drained out water lines through front outside hydrant. First task disconnected and removed two straights underneath kitchen sink and installed two new 1/4 turn straight stops then reconnected supply hoses from kitchen faucet. Second task disconnected and removed two angle stop in main hallway bath under lavatory sink, then installed two new 1/4 turn angle stop and reconnected supply hose for lavatory faucet. Third task disconnect angled valves under lavatory sink in master bath, then installed two new 1/4 turn angle stops and then connected supply hose leading to lavatory faucet. Last step is cut and remove outside hydrant in backyard and installed new 10” Pryor Frost Free Hydrant, installing new 1/4 turn 1/2” ball valve on inside of basement for winterizing purposes. Tested for leaks by turning main water and airing out lines through all fixtures. All good no leaks present at this time and all fixtures are working properly. Very last
Customer will call us back when she can afford the plumbing work in home
Arrived. Customer explained that their mainline had been leaking. Flushed toilet and watched water leak from main line entering the wall. Grabbed 300 auger and ran line through inside clean out only making it about 15 feet before running into a very solid blockage. Pulled back mud and roots. Attempted to run line twice more but couldn’t pass blockage and kept pulling back mud. Put camera into inside cleanout and marked out blockage. 8 feet deep just past entrance stairs. Quoted spot repair at 5850 and sold repair. Getting repair scheduled for Thursday morning
Retested vitals and presented filtration options
4/09/24 Sent out today to Tim’s in regards to their annual membership plumbing inspection. Upon arrival I was greeted by Tim who I went over the purpose of today’s visit with and answered any immediate questions they had to help set expectations. VITAL READINGS: -Total Dissolved Solids (cold): 234 ppm -Total Dissolved Solids (hot): 458 ppm -Water Pressure Static: 65 psi -Water Pressure Faucet 63 Open: psi (w/ prv) -Water Temp Setting: -Water Temp Output: 125 F -Water Hardness: 8 grains of calcium per gallon -Water Quality: none -Water Heater: 2018 gas Rudd, expansion tank, 1/4 turn shutoff (installed by LBA) -Water Lines: copper -Drain Lines: ABS OBSERVATIONS: BASEMENT (main entrance, pressure regulator, laundry, water heater) -water heater from 2018, expansion tank, 1/4 turn shut off -newer main entrance valve, and pressure regulator MAIN FLOOR (kitchen, 2 bathrooms) -older style shutoffs in kitchen (2) -new shutoffs on both toilets -no shutoffs under vanity sinks (4) -newer t
Texted customer. Will update when he responds
Called customer and no answer. Left him a voicemail explaining our other financing option. Left him my personal cell number if he wants to call me back.
Customer really wants to see what his warranty will cover first before having us just go ahead and do the work to fix leak and airflow
Upon arrival checked all components in the heating mode. Tested static static was failing checked all other electrical components. Everything was good. It said the housing on the inducer motor was starting to leak. Also took a look at the blower wheel and heat Exchanger both looked okay. then switched over to the AC took readings and everything was looking perfectly fine. The ac did have a leak and was low, refrigerant identification. Told him that a supervisor was going to come out to take a look at static . I presented my options with the customer. He said he was going to contact the people that installed the unit just because it was recently installed and wanted to see if it’s still under warranty.
Called customer to see if he decided to have the A-Coil and blower clean done. He was very candid with me. He found another smaller company to do all that work for around $500. So, he is gonna go with the lower cost to repair the system which I fully understand. He said if he needs anything in the future he might be calling us.
Customer ;eft right as I got here so I went ahead and retested and took measurements. Will want to return while Matt is here to go over why the systems static is failing.
Upon arrival I began my checking the coil and hx. I found a crack that is starting to form. I also found the A-Coil is packed with dirt. The blower wheel is very dirty as well. I advised the landlord that we need to clean both the blower and A-Coil so this doesn’t happen again. The static pressure is failing. Partially due to the coil being dirty and air cannot get through the coil. Landlord will speak with partners and let us know in the morning sometime. I gave him a nice discount if he chooses to have both cleaned.