Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
It took forever for them to get here. Called at 10 and didn't get here till 6 that evening. Never called during the day. Had to call back 3 times to make sure they were going to be coming
Overall Experience
Quality
Price
Convenience
Pat McGlynn was very knowledgeable, professional & courteous. He detailed the scope of the project & gave me a timeline of what to expect.
Overall Experience
Quality
Price
Convenience
The techs were great, but I was told they'd be at our office at 10:00 a.m. We're all working remotely so I had to make a special trip to meet them. I called about 10:45, and was told they'd check and call me back in 5 - 10 minutes. 45 minutes later I called you again and was told it would be 1:30 before they'd arrive. Was not happy that I'd been rescheduled for later but not notified.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great service! We’ve had LBA do our heating and cooling for years and they never disappoint. Their employees are super friendly, very professional, very knowledgeable they do a fantastic job
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon arrival tub was backing up and upon flushing the commode back up occurred there too. Work Done: Augered mainline from front yard cleanout. Ran back towards house then out to street. Some major obstructions were hit going towards street and excessive roots were seen at clean out. No warranty
Upon arrival gas had been turned off to home by gas company. Pressurized system and checked for leaks. 8 leaks in total were found. Recommendation is to replace all gas lines in home.
Arrived on site to verify there are no additional measures available to get HP1 and HP6 operating. I isolated the wires to each compressor and tested them with a Megohm meter. Previous results are confirmed today as there is no way to operate the systems currently. The compressors are bad and must be replaced.
Gas line is coming out of house above grade. Does not need to be moved
Checked the Lennox Rtu for no cool after Fridays repairs. Found the compressor off on internal overload and the system excessively low on charge. Cooled the compressor to verify that the compressor was not damaged. Located the refrigerant leak in the condenser coil. Repaired the leak, evacuated the system, added new R410a, started the unit and verified operation. Did not charge the customer for a leak detector, vacuum pump or any other rentals.
I performed a safety and maintenance inspection on the Ruud AC system. I found the system to be operating within the manufacturers tolerances at this time. I spoke with the customer about signing up for a P3 membership to continue the preventative maintenance program but the customer is going to speak with their spouse first and call in at a later time to sign up. Today’s services were the last free visit from the complimentary P3 from the customers new equipment purchase from 12-2017. Thank you
Found electrical door open on system. Reset system. Checked operations on system. System is online and operating properly at this time.
Checked the Lennox Rtu serial number 5613H04928 for no cool. Found the single phase compressor not starting due to a weak and out of tolerance run capacitor. Replaced the run capacitor and added a start assist. Started the unit and found the system low on charge. Added R410a to the factory specs. Added leak seal to the system. Verified operation after repairs with a 21 degree evaporator split. Explained the repairs to Dan. Noted to the customer no warranty on the leak seal application.
Performed whole house plumbing inspection. Water pressure safe range: 40-80 psi. Your home pressure is 70psi Kitchen concerns: Disposal which is working is approximately 11 yrs. old Recommendations: Replace disposal before issues can occur. Sump pump concerns: Of two sump pits one primary pump has failed and both secondary pumps have failed along with their battery back up. Sump pump recommendations: Replace with new battery backup systems for both. 1st floor guest bath concerns: Fill valve is starting fail and may start to leak on floor. Recommendations: Replace fill valve or replace commode. Hose bib: Rear hose bib leaks when used. Recommend replacing
Checked the air make up split for no cool after last nights overtime service call. Found the unit running normal with a 53 degree discharge temp with the first stage running. Washed the condenser to remove the cottonwood seed. Allowed the unit to stage up to 100% capacity and verified the refrigerant charge on both curcuits.
Installed Rudd 40 gallon natural gas hot water heater in basement and tested for operations. Cleaned up workspace. Old unit hauled off for disposal.
Replaced condenser fan motor on the right for Dimplex Chiller system. Virfied operation of condenser fan motor. Left the old condenser fan motor on site with maintenance guy.
Compressor had a short between start and run terminals on system. Customer is aware.
Quote is for replacing the mechanically failed compressor in the Lennox TSA072S4SN1Y serial 5611E04987. Price includes the factory replacement compressor, refrigerant recycling, liquid line dryer, evacuation and labor. Repairs covered by a one year parts and labor warranty----6/24/20--Replaced the compressor as quoted. Verified operation after repairs.