Overall Experience
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Overall Experience
Quality
Price
Convenience
Alex Austin was very polite and attentive to our issues. Work professionally as always expected from LBA. Fixed the problem and made sure everything was cooling prior to leaving. Another great job by LBA.
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LBA technicians always provide service with a smile, very courteous and clean. Couldn't ask for a better group of people to service our HVAC needs.
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Quick response to our A/C problem, very friendly and courteous.
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Overall Experience
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Was nervous about an emergency charge, but it was worth it.
Overall Experience
Quality
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
After arriving to work this morning and seeing water standing on the basement floor, I immediately called LBA to have a service technician come and to fix the problem. As usual, they were here immediately, found the leak in the pipe, cut and replaced pipe. Problem solved!
Overall Experience
Quality
Price
Convenience
Found a transformer to the control board not working. We replaced the transformer and found the thermostat and smoke detector wires to be ran outside of the RTU. This dried out and cracked the insulation to where it is bare and caused a short. We will be back tomorrow to run new wire thought the duct so this doesn't happen again.
Completed installation of three ton unit now operating well.
I found the compressor had an internal short, the compressor needs to be replaced. I left a quote for the compressor replacement.
At arrival , found Zoeller sewer pump in pit non functioning, pump trips gfci as soon as it’s plugged in , pulled pump , found wiring is water logged and needs to have new wires pulled , a proper control panel hooked up . Then we can install new pump and hook up .
Upon arrival. Customer flushed toilet and halfway through filling we heard loud banging sound she said all three toilets had same sound. I checked the water pressure it was 110 psi. Talked to customer about high water pressure and that pressure shouldn’t be over 80 psi. And that her thermal expansion tank may have been damaged do to high pressure. She wanted to replace both pressure reducing valve and thermal expansion tank. I replaced both and checked operation and bled out air from system. No banging sound and system working as planned no leaks. Used friends and family gift card.
Upon arrival found a fault in the exhaust removal system, As well as the system was extremely dirty. Replaced exhaust removal system and washed out the outdoor unit with extensive coil cleaner. System is now cooling at this time. Made customer aware that their return air is unsafe and recommended replacement of system to make the return air safe.
Goodman RTU system not cooling properly. Found a significant leak in the evaporator refrigerant coil. The coil will need to replaced. A quote has been submitted for all repairs. Also an equipment replacement form has been submitted as a second option.
Cannot work on sump pump until bid is accepted to change drainage . Details in previous bid sent via email
Installed new Badger 5 garbage disposal on left side of sink and tested for operations.
Performed AC safety and maintenance checks. Equipment is running as should at this time. Customer purchased a new MERV 13 air filter along with renewal for the P3 membership.
I arrived to find that the breaker was tripped for the air-conditioner. After further testing, I found that the compressor windings are bad internally and causing a direct short to ground inside the compressor. The customer is going to talk to the property management company to figure out the next step to replacing either the compressor or the condenser. I also verified that it was not the condenser fan motor that had been recently replaced. I removed the condenser fan motor from the circuit and the breaker still tripped. C-R...905 ohms C-S....1023 ohms R-S....1023 ohms Capacitor tested at 35.6uf / rated at 35 +/-5%
Installed indoor evaporator coil. Conducted a test start up on
Checked in with Chip Chandler on site for the scope of work requested. Was advised of a power supply issue yesterday causing three of six units not to run with thermostat displays showing 0 deg for cool and OF for heat. Reset the three thermostats to factory default settings. Found the three thermostats operating normal after resetting. Programmed all six thermostats to the customers schedule. Verified operation of all six after repairs. Repairs were approved by Chip Chandler.
AC unit shutting off on high pressure due to a dirty outdoor condensing coil. The coil has been washed of all debris. The unit is now cooling properly with the correct amount of airflow, pressures, and temperatures.