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Calvin spent an extended amount of time reviewing our heating system, making sure it functioned properly.
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Tory is a true professional. He is informed and personable. He explained why he was here and what he was checking. I now know much more about our water heaters and water pressure.
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Overall Experience
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Overall Experience
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Calvin is great. Would prefer him to be the only one sent out. He is qualified knowledgeable and professional.
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Overall Experience
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Convenience
Overall Experience
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Installed wire to provide power to the humidifier
Completed a comprehensive furnace tune-up to ensure safe, efficient, and reliable operation for the home. Work performed included: System Inspection & Safety Checks • Inspected heat exchanger for cracks, corrosion, and proper flame pattern. • Verified operation of all safety controls, including high-limit switch, rollout switch, pressure switch, and Completed a comprehensive furnace tune-up to ensure safe, efficient, and reliable operation for the home. Work performed included: System Inspection & Safety Checks • Inspected heat exchanger for cracks, corrosion, and proper flame pattern. • Verified operation of all safety controls, including high-limit switch, rollout switch, pressure switch, and flame sensor circuitry. • Checked venting system for proper draft, secure connections, and obstruction-free flue path. • Tested carbon monoxide levels at the supply, return, and flue to ensure safe operation. Burner & Combustion System • Cleaned burner assembly and verified prope
Arrived for furnace check on two systems. On the upstairs system everything was running in manufacturing specs. I did change filters. The solenoid valve for the humidifier has failed. With approval I replaced it and humidifier is working properly. On the downstairs system everything is running on manufacturing specs. I replaced filter here too. I could not get humidifier to run. We will schedule another visit to get it going. Systems are running at departure . Thanks for choosing LBA.
Dispatched for furnace blowing cold air. Upon arrival the furnace blower was on but there were no flames for the heat. After a further investigation it was found to have a faulty motor that is a safety device. The motor that is faulty will not allow the furnace to ignite. Also, the exhaust flue is weak from the inside which caused the inducer to seize. The corrosion inside the flue is also an indication that the gas is not being combusted properly or not achieving the proper temperature to exit the flue. The bare minimum to be replaced would require the motor and flue to be replaced. This will at least get the heat on. The other components are at a failure point and will need to be replaced to prevent any other emergency.
Customer called in about floor drain backing up in basement. Upon arrival customer mentioned that both drains in the basement backed up. One in garage doesn’t go down and floor drain in utility room backs up when washer backs up. Also water seems to be running down the stack. Found a pinhole leak in drain line that is part of the kitchen sink. For now customer chose to augur both floor drains and will get stack repaired next month. Went ahead and augured both floor drain. Floor drains both drain properly now.
We were called out to the home due to the furnace constantly cycling. I found the spark igniter and the flame sensor covered in carbon buildup. This can interrupt the startup process of the furnace and caused the furnace to cycle. I also found that the filter was clogged up with debris. We changed out the filter to ensure that was not an issue as well. I checked the other safety devices and wiring. Furnace is operating properly at departure.
Went for a tune call today for heat. Tested for static pressure system is at max when in heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Temp split and is passing for specifications on furnace. Did replace filter for customer. Did notice blower wheel has been building up dust. Due to filter not being replaced in months and was well due. Did clean flame sensor and pressure switch hose. System is up and running before departure. Will send over monthly membership via email. Thank you for choosing LBA services-Johann
Customer called in about a leak underneath kitchen sink. Upon arrival found water pooling by tee fitting in the hot side. Customer already took proper precautions and had water turned off before arrival. Gave customer pricing to replace cracked tee. Customer accepted pricing. Went ahead and replaced cracked tee and install new shut off valve as well for kitchen faucet. Turned water back on and verified there are no more leaks. Upon further inspection, tee has a crack in the center. This type of crack looks like it came from manufacture. 1 year warranty on tee and shut off valve replacement.
Reached out but did not answer the phone call
Went for an out on unit. System was running and shut off when turning on. Did a combustion test and was reading 220ppm on unit. Did inspect heat exchanger is leaking carbon monoxide as well has a lot of rust. System will continue to shut off due to rollout switch tripping. Did inform customer findings. Red tagged system until fixed.
Arrived on scene and spoke with Mike about prior issues, mentioned that he probably has a belly and will need to look more into a permanent fix due to if the issue is happening monthly, the problem is a bigger issue. Did not charge due to a day being past warranty but honored it anyways.
Went over multiple options of duct cleaning and air purification. She’s wanting to spend less money and get the same result
