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Calvin spent an extended amount of time reviewing our heating system, making sure it functioned properly.
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Tory is a true professional. He is informed and personable. He explained why he was here and what he was checking. I now know much more about our water heaters and water pressure.
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Overall Experience
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Overall Experience
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Calvin is great. Would prefer him to be the only one sent out. He is qualified knowledgeable and professional.
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Overall Experience
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Overall Experience
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived to do a performance maintenance. Upon inspection of the furnace found that the furnace exhaust pipe is leaking condensation into the basement. Found that the furnace is operating with the wrong size filter. System needs a 20X25X4 filter. Recommend a filtration rating of MERV 8. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Checked systems heat exchanger to ensure proper venting of flue gas. Found large hotspots on the heat exchanger where it has overheated at some point. Verified operation of the humidifier. Furnace and humidifier are operational at this time.
Completed furnace, maintenance and inspection. I cleaned flame sensor and wiped down furnace. I tested components and amp draws. I checked airflow pressure and temp splits. No issues with the furnace at this time. I talked with customer about the duck cleaning with UV special. Customer would like to talk with spouse to see when they would like to get that scheduled. Furnace is operating within manufacture specifications at departure.
Customer called home warranty and the Hx is 100% covered by them. They are having a tech come out at 1pm this afternoon. I explained the cons and to make sure whoever comes out is a licensed professional, and if not. To call us back
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Found that the system is operating with excessive static pressure. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan is coated in dust. Checked systems heat exchanger to ensure proper venting of flue gas. Found that the heat exchanger is damaged, making the furnace unsafe to operate. Verified operation of the humidifier. Turned the gas off to the furnace due to it being unsafe to heat the home.
Customer called in about kitchen drain backing up. Gave pricing to augur kitchen drain and custimee accepted. Kitchen drain is going to outside of the home and ties back into septic tank. Augured kitchen drain line. Cable did get stuck at two points. Once approx 5ft in and again at approx 25ft out. Did get cable unstuck. Ran water and water stared draining again.
Arrived to remedy a system that is making excessive noise. Upon inspection of the system, the furnace was running and heard the excessive noise coming from the furnace. Determined this noise is coming from the inducer motor. Pulled inducer from the furnace and tried tightening all the screws that mount the motor to the fan and the assembly to the furnace itself. Tested system operations and found that the noise is still present if not worse. With the recent repair on the system, today’s repair should be covered under a full warranty. Called and ordered inducer motor. Informed homeowner of the situation and let her know that I was leaving to go get the new inducer motor. Returned with the new inducer motor and installed it in the system. Tested system operations. System is functioning properly at this time.
Dispatched to perform a routine furnace tune-up. A full system inspection and operational check were completed to ensure the furnace is operating safely, efficiently, and within manufacturer specifications. During the inspection, it was recommended to complete a duct cleaning and blower wheel cleaning, along with upgrading to a polarized media filter, to improve overall system performance and indoor air quality. Benefits of Recommendations: • Duct Cleaning: Over time, dust, debris, pet dander, and other contaminants accumulate inside the ductwork. Cleaning the ducts improves indoor air quality, reduces airborne allergens, and allows the system to deliver air more efficiently throughout the home. • Blower Wheel Cleaning: The blower wheel is critical for proper airflow. Buildup on the wheel restricts airflow, causing the furnace to work harder. Cleaning the blower wheel improves airflow, efficiency, comfort, and helps extend the life of the system. • Polarized Media Fi
Arrived to remedy a system that’s not consistently heating. Upon arrival found the thermostat set to 70 and it was reading 65 in the home. Checked the furnace and did not find any fault codes. Reset the call for heat at the thermostat and found that the furnace would try to heat. System fired up like normal. Continued diagnostic on the system and found that the pressure switch is intermittently dropping signal. Spoke with homeowner about the repair. With homeowners approval ordered a new pressure switch. Retrieved the new switch and performed the replacement. Tested system operations to verify consistent heat and signal from the pressure switch. Furnace is functioning properly at this time.
Customer called to follow up on duct cleaning estimate - she would like to move forward and book for 1/12/26.
*)*(&)&&)&)&)&)*)***)*))**)*)*)*)**)*)*)*)*)* Part available for order at Johnstone (p/n 5H0735980001) *)&)&)**)*)*))*))*)*))*(&)*)*()*)*)*)*)*)*))*)*)*)*))*)*)*)*)&) Today I arrived on-site and checked in. The unit heater that was heating does have a responsive thermostat. The gas valve, ignitor, fan motor, fan motor bearings and supply voltage was checked. The ignition sequence failed to complete due to a bad inducer motor. The voltage to this motor was confirmed to be in proper range. I spoke with Jeremy about the condition of the flue pipe and was given approval to remove it to check for any obstruction with the motor’s wheel and bearings. No obstruction was discovered this motor will not return to service. I relayed my findings to Kristi after sourcing a factory replacement and an estimate for the repair was also created and emailed due to the part not being available in the Kansas City area. Shipping is estimated at 2-4 business days Thank you, Jon Tec
Arrived for fan not shutting off on furnace. I checked fan settings on thermostat and found they were set to run the fan all the time. I set fan to auto, cycled system a few times and fan did not run after heating. System is running properly. Thanks for choosing LBA.
Dispatched for a no-heat concern. Upon arrival, the system was operating and providing heat as designed. A full system inspection was performed to identify any recent faults or conditions that could have caused the issue. During the inspection, the furnace control board was checked for stored fault codes. The most recent error code indicated a high-limit fault. This fault typically occurs when the furnace senses excessive heat, commonly due to restricted airflow, elevated supply air temperatures, or insufficient heat removal from the heat exchanger. At the time of today’s inspection, the blower motor was operating properly and airflow was within acceptable parameters. Supply air temperatures were measured and confirmed to be within the manufacturer’s recommended temperature rise range, indicating the system is currently operating safely and efficiently. No active faults were present during today’s visit. The system was left operating normally, and continued performance should be mon
Arrived to remedy a furnace that isn’t heating properly. Upon inspection of the system found that the furnace would overheat within about 5 minutes of operating. Performed diagnostic and found that the system is dirty and this debris is impeding airflow, keeping the furnace from operating at a normal temperature. With homeowners approval performed a blower cleaning. Cleaned out the base of the return. Performed an evaporator coil cleaning as well to allow the system to move air unimpeded. Tested systems heat exchanger operations and was able to lower the fan speed and the system is still operating within specifications. Furnace is heating properly at this time.
