Response from LBA Air Conditioning, Heating & Plumbing:
We really appreciate you taking the time out to share your experience with us.
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Tj was friendly, knowledgeable, professional in the plumbing inspection.
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We really appreciate the excellent customer service we received from Tj Banks as he addressed and resolved a plumbing issue we we’re having. Tj was very knowledgeable and kind.
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Adrian and Sam did an amazing job with our main line clean out. They explained the process thoroughly, kept me updated throughout the process and let me watch the camera as they ran it through the line. Very professional, honest and friendly. Would def recommend this company and use them in the future!
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Reece and Lewis did a fantastic job cleaning my ducts. They were very professional, polite, and efficient.
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Response from LBA Air Conditioning, Heating & Plumbing:
I’m sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.
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Cesar did a wonderful job inspecting the plumbing to our house. He asked what we thought might need some extra attention and was able to show us what he suggested with no pressure to buy anything.
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Very thorough and friendly service who gave us information of what was going wrong and how to correct the problem in the future. Serviceman completed the service and fixed the problem within a short amount of time.
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Technician explained everything to me very knowledgeable!!!
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Very happy with the results.
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Patrick did a very thorough job for us.
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I was always told If you have nothing good to say say noyhing
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Drain cleaning. Arrived at a residential home to perform cleaning on their drainage systems. The cleaning will ensure the systems are free of obstructions and functioning well to remove water from the home.
For this job I was showing up because the furnace and AC were not working. Upon checking the unit it is clear that the motor had blown and taken the control board with it. Both will need to be replaced. However, soon after I checked that, I checked the heat exchanger, which had cracks and holes in it, and the capacitor, which is also dead for the blower motor. Because of all these repairs, it is much more beneficial to get a new system with a fresh 10 year warranty rather than replacing all these parts, and paying about the same price anyways.
Found failed static pressure. I showed customer why static pressure is failed and what that can cause. Customer understood and we are now looking to finance the work that needs done. Once we are approved I will reach out to customer and work out schedule.
Arrived to remedy a leaking humidifier. Opened up the humidifier and found that the panel was excessively covered in calcium buildup. When calcium builds up like this it directs the flow of water away from the panel and drain. Cleaned up the humidifier housing and bracketry and replaced the humidifier panel. Assembled the humidifier and tested system operations. It took some calibrating but we were finally able to get the water to hit the drain and the humidifier to operate properly. Tested the systems static pressure and found that it is operating well beyond the systems maximum rated static pressure. Tried a few different methods to bring the system within spec. Reached out to a field supervisor to finish the diagnosis on the systems static pressure.
Arrived for an ac tune up. Checked all working components and electrical. At this time found static pressure was failing. Blower wheel was also getting dirty. Nick came out to review and talk with Linda about static pressure. Everything else was looking great.
When I arrived the customer was not home but left the garage door open for me. I jumped the unit into cooling mode and found static pressure to be failing. I checked the electrical components and everything was within spec. I found the blower wheel to be extremely dirty. I moved to the outdoor unit and checked all electrical and refrigerant levels. At this time I found the capacitor to be failing. The outdoor unit is in need of an extensive coil cleaning at this time. I washed the coil off with water to get it as clean as I could. Recommended to get the blower wheel cleaned on the indoor unit, a new capacitor and an extensive coil clean on the outdoor unit.
Upon arrival I put the system into cooling mode. On the indoor unit I checked static pressure which passed, I then checked the electrical components and blower wheel. I did find that the blower wheel was extremely dirty and that the gas valve was leaking slightly. On the out door unit I checked all electrical and refrigerant levels, everything was within spec. I did find that then two wire had been chewed up by an animal and the coil was dirty. Brought the issues and options to fix to the customer and she decided to get the gas valve replaced and fix the wiring on the outdoor unit. I fixed the wiring on the outdoor unit but we will have to come back to replace the gas valve after we get a warrantied one from a distributer. Customer financed the repairs with Service Finance. Credit Application number is #4746053.
4-22-24 Thermostat at the Receptionist area is blank. RTU# 2 York unit Serial # NLFM118266 When I got up on the roof, found the panel to the controls was on the ground. Had some bad storms and Highwinds. Found the circuit breaker tripped in the electrical panel Than found the control blower module was burned up pretty bad underneath and also the compressor contactor was a pretty bad shape. Spoke to Rick on site I picked up a replacement board modules and installed. I replaced the single pole contractor N/C. AC tuneup completed 4-1-24 System working at this time in all modes, While I was up on the roof, I didn’t notice that all the gas cocks are turned off to all the rooftop units. I spoke to Rick about this, they had a gas leak repair that needs to get inspected. however, that’s been taken care of and we will turn the gas on to each unit when we do the fall.
Fixed flue piping for the new water heater that A-1 installed
Upon arrival I put the system into the heating mode. I checked static pressure and found it to be failing. I checked all electrical components as well as did a combustion analyzer test. Found all levels to be within spec. The only issue found on the indoor unit was a dirty blower wheel. Switched the system to cooling mode, checked all electrical components and refrigerant levels on the outdoor unit. All levels were within spec, only issue found was an extremely dirty coil. Spoke with the customer about issues found and options to fix them. The customer did not want to proceed with fixing them today and is looking to budget to get them done soon. I washed the outdoor coil and the system was running when I left.
During this visit approved repairs were completed. The new parts were checked for proper function before and after installation. System #1 (s/n W1D7618915): A new contactor was installed System #3 (s/n 0807756008): A new run capacitor was installed System #4 (s/n 12126KF43F): A new capacitor was installed The new parts were labeled with todays date and are functioning correctly. Thank you, Jon
