Didn’t even do what I initially asked for help. We have had this problem since we bought the house (2018) and even after we have had work done (2021/2022). This happens once a year. Snake it and it helps the issue. Seemed like they wanted more and more money out of us than a drain unclog. Just felt like they wanted to take advantage of me and didn’t do what I asked. Just talked about what more they could do or talked around why they were there. Stated there was a clog but seemed they didn’t even try to unclog it? More intrigued by his camera and wanting to send me a quote of what more they could do. I asked if he snaked it and he said no only camera. I’ve always had plumbers take to the unclog and then result in camera if issue isn’t resolved. Said they were done and wanted to take about their quote. I stated I had an appointment to get to in the afternoon and they said they would send quote via email instead doing it there. I thought they would send something by end of the day but not sure. They left without saying goodbye or filling me in on what to expect next steps are. I actually thought they were going to do more possibly snake the drain but just left? Walked outside to ask them details of the visit as i thought they were still here and they were gone. Not really sure what even happened. Highly disappointed. They were nice but not worth my time. Only thing that was good was it was same day call. Will be getting a second opinion. Felt like they may be taking advantage as I don’t normally leave reviews like this. We are both in sales so we are not new to the process.
