Customer called us out for water heater pilot light being out, Explained he wanted it replaced due to age, but if I could relight it, then I can start with that. Wrote up estimate for relight. Customer decided he only wanted estimates for water heater replacement. Gave multiple estimates, Customer stated he is getting other estimates. I did explain I could call my supervisor and see if there was anything he could do for the homeowner to get Customer back into hot water today. Customer said no.
