Customer had half of circuit in the living room that was not working. Customer said that the breaker was tripped the night before and he went out and reset it and only the son’s bedroom cut on. Not to circuit was a two wire system and explain the hazard with having a two bar system with no ground. Could not find the issue in the house, so went into the crawlspace where all the wires seem to come up at and found an open splice that had a broken connection on the hot wire. Had to install a junction box and put wires and redo connections. Five year warranty only on the junction box and gave options to fix the cloth wire and explain why it is such a big concern and also explained overloading the circuit.
