Arrived on the job site and the customer stated that a couple of breakers were randomly tripping. I noticed that the Cutler-Hammer blue dual-function breakers were part of a recall. Three breakers were reading six blinks, indicating they were faulty, so I replaced them. I also found several other dual-function breakers that were missing the TL Gen 3 style. I contacted Eaton Warranty on behalf of the customer to have those breakers sent out. The customer will call back to move forward with replacing the remaining breakers once they arrive. The customer understands that there is a five-year warranty on the breakers I replaced and is 100% happy and satisfied with today’s visit.
