Today we performed a minor troubleshoot for no power to kitchen counter top plugs. Upon observation and talking with Joseph there were multiple areas of the house having serious electrical issues (smoking, burn marks, and random power loss). Findings: the GFCI controlling the kitchen counter top plugs was fried and discolored from overheating. Upon inspection of the panel there was severe discoloration on the bus bar. Also Joseph has a challenger panel which is known for fires, failure, and damage to high dollar equipment such as HVAC systems, Ovens, computers, and other equipment. To make home safe an electrical system upgrade is required. Electrician Kevin Jackson and supervisor and master electrician Marco are coming back out tomorrow 12/31 to address these urgent hazards with solutions Replaced every switch and every outlet in the entire home replaced panel meter base and added grounding also walked with the customer to comfirm the function of every outlet. Customer was not ho