Arrived on site, and the customer stated that he wanted to replace the ceiling fan in one of the bedrooms. The customer had the new ceiling fan on site. He also requested a troubleshoot for the outdoor outlets. When testing the outlets with a plug tester, voltage was present and the GFCI did not trip—everything was functioning properly. Performed a safety evaluation and found a few code violations, including outdated smoke detectors and the absence of a whole-home surge protector. We’ll be returning on Tuesday the 28th with my supervisor to discuss solutions. The customer was very happy and satisfied with today’s visit and understands that there is a five-year warranty on the ceiling fan connections.
