Arrived on the job site, and the customer stated that her living room circuit was not working. I noticed that the breaker would not reset. I informed the customer that we would need to begin with a diagnostic. After completing the diagnostic, I replaced the faulty breaker, and the circuit is now working properly. The customer understands that the breaker comes with a five-year warranty. I also observed that the electrical panel is original to the home and is in poor condition. I will be returning next Wednesday afternoon with my supervisor to provide solutions for replacing the panel. The customer is 100% happy and satisfied with today’s visit.
