Arrived on job site. The customer stated that one of her smoke detectors was beeping, indicating it was not functioning properly. Upon inspection, all smoke detectors were found to be approximately 18 years old. I presented a solution to replace them with our 10-year sealed battery smoke detectors, which include a 10-year warranty. The customer agreed to move forward with replacing all five smoke detectors, and Hector is currently completing the installation. A safety evaluation was also performed; everything checked out except for whole-home surge protection. The customer would like some time to consider that solution, and we will follow up. Customer is 100% happy and satisfied with today’s visit.
