Arrived on the job site, and the customer stated that he was experiencing electrical issues throughout the home, including partial power loss. Upon inspection, it was determined that the customer was not receiving 240 volts due to a faulty electrical meter base. Provided a quote to replace the main breaker panel located outside, as well as the overhead meter base next to it. We will also be upgrading the electrical grounding system, including the ground rod and cold water bond, and installing a whole-home surge protector on the main panel. A city permit will be pulled to ensure all work passes inspection. The customer is enrolled in the VIP plan and will receive a 10% discount on electrical and plumbing services. We are scheduled to return on Tuesday, November 4th, to complete the work. The customer understands that all work and labor are covered by a five-year warranty, and the panel, meter base, and whole-home surge protector come with a lifetime warranty. The customer is 100% happy
