Arrived on the job site. The customer stated that multiple outlets in her restrooms were not working. Performed a troubleshooting service to diagnose the issue and found that two GFCI outlets—one in the hall bathroom and one in the master bathroom—were not wired properly. Replaced the GFCI in the master bath with a standard white Decora outlet, as it is already protected by the GFCI in the hall bath. Verified that all outlets are now working properly. While inspecting the electrical panel and checking breakers during the diagnostic, I noticed that the panel is outdated and approximately 40 years old. Offered the customer a quote for a panel replacement, but she declined for now and stated she would call back within a year to discuss pricing. The customer was 100% satisfied with today’s visit and understands that the replaced outlet in the master bath is covered by a five-year warranty.
