I asked about this when I signed up for automated service but yall don’t provide any notice that you’re going to come out, no day of, week of range. Anything. Which feels silly if I could save yall a trip and me a delivery charge. Your prediction mechanism for when oil should come can be fine but I did run out last year and this last fill up was for only 7/275 gallons. It doesn’t account for seasonable changes in internal set temperature which is why it would be useful if we received a rough notice so I could say “hey, we’re still at 7/8th of a tank you don’t need to come out now”. Your drivers are always lovely and so is your customer support folks. Just mentioning an issue with your system.
Response from Tevis Energy:
Thank you for your review and feedback. We will address this internally to make sure deliveries are more efficient for both our customers and our drivers. We appreciate your continued business and support.
