Although you espouse to be a reliable service with good values that hasn’t been thr case with me. Instead, you seem to think your high tech communications and scheduling skills will give the impression of careing for the customer. That isn’t the case and over time the customers are experiencing a drop in the quality of our relationship. Suggest you get back to the basics of: quality of the response rate, the ability to listen and a competitive price structure. It took 3 years of disappointment for me to give up on you and take my business elsewhere.