Our service was canceled due to that the technician did not want to travel in the snow. I do not appreciate that at all. I managed to get to work that day myself. Now have to wait until December 19th to have my furnase service. I expect better. The thing is I paid the $299 service plan, and schedule December 2 to have my furnace serviced. Trevis dropped the ball. Is this how you treat your customers?
