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Discussed with customer issues with Honeywell steam humidifier that is mounted remotely in laundry room and piped to central system in attic. Measured humidity at thermostat at 58% and thermostat reading 45%, need to recheck at time of maintenance to confirm reading. Unit is wired to only come on when heat is on. Customer would like price for new Aprilaire steam humidifier and service plan and checking out Honeywell steam humidifier for obvious signs of problems and wiring. Informed customer we can check Honeywell humidifier as a courtesy if he starts service plan.