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Perform heat pump tuneup/inspection check filter ok 20x20x1, test back up heat 39 amp on back up heater, check temperature rise on regular and back up heat, ok check blower capacitor and motor, found blower cap running just below standards, also noticed some mold inside air handler showed condition to customer, check outdoor unit heat pump, refrigerant pressures contactor and capacitor, capacitor is reading below standards, contactor is pitted, unit is from 2001 would recommend replacing system rather than trying to fix any issues. We will revise previous proposal and send an updated proposal for system replacement options.