This task will be for installing a new tankless in the customers home. As well as receiving a free flush a year out, as of 1-13-26 Bradley and Chris were onsite and diagnosed the tankless was not staying hot, we performed several tests to see how long water will stay on, it was currently holding fine, we then proceeded to offer home owner several options to then which she would rather just not have to deal with it, we offered customer a free flush for next year and Anthony offered a little bit better of a deal due to the tankless only lasting 4 years without a flush.