Always the professional in conduct and service!
We love Rick......Extremely nice and very knowledgeable!!
Although they were delayed in arriving, once the technician got there he was efficient and helpful in every way he could be
He had to snake kitchen drain three times before it worked. He kept at till it worked
He was friendly and very professional
Every thing perfect
Kevin is very polite, I am sure new customer's will welcome his expertise along with his knowledgeable offerings while evaluating the problem.
At time of arrival found furnace not running. After further investigation found defective fuel delivery system. Customer choose band aid repair option and furnace is now running within manufacturers specs at this time.
Arrive to property Monday, October 19. Pulled toilet in Suite 149, Ran cable roughly 100 feet to ensure drain was completely clear. Reset toilet with new wax ring and tested multiple times for leaks. Customer would like estimate on getting drain in slab replaced. Customer will have to schedule with office for plumbing supervisor to be on site to get a proper estimate.
Arrived at Property Friday, October 16. Shut off main water to building and waited to bleed water out of lines. Replaced hot and cold angle stops on handicap restroom lavatory faucet supplies. Turn water back on to building in bled out air from fixtures. Tested stops for leaks and proper function. Angle stops are now functioning properly with no leaks.
Arrive to property Tuesday, October 13. Customer has two angle stops, one for hot and one for cold for lavatory faucet in 1st floor ADA restroom that need to be replaced. Attempted to isolate water supply to just first floor bathrooms but was unable to locate such valves without shutting off main water to building. Customer will have to reschedule during closed hours of building to not disrupt tenants. Main water shut off to building is in 1st floor menâ€™s utility closet.
See Justinâ€™s quoted w/o.
Upon arrival a leak coming from a crack in a cast iron line was leaking into suite 1. Work done: Removed broken cast iron line. Made necessary adjustments to hangers. Installed 11â€™ of 2â€ cast iron Made necessary connections and tested for leaks.
On arrival general contractor Jason take me to Suite 148Where hot water valve would not shut off to isolate suite. I shut off water to water heaters and isolated shut off disconnects to water heaters. Shut off recirculation pump. Drain hot water side of building. Cut out old ball valve and installed new. Purged air from system .Turn power back on to water heaters. But did not turn on recirculation pump until in the morning when I have a chance to walk through building and purge air out of system.
We return today to push air out of building and start recirculation pump. We started on third floor and worked our way to first floor running water. On first floor small public bathroom where lavatory have been pulled off wall. I talked to Mary and explained That they did not install backing at original time of install. She is looking into a contractor to install backing and then call us back to rehang sink.We had two technicians on site to push air.
I took pictures of the replaced backflow preventer for water one for their records.
Performed backflow test on two rp assemblies. Rp 1- Passed Womenâ€™s bathroom Serial #- 248024 Check 1- 7.75 psi Check 2- 1.5 psi Relief- 3 psi Rp 2- Failed Replaced Rp under soda fountain Test of new RP-passed Serial #- 262704 Check 1- 8 psi Check 2- 1 psi Relief - 4psi
Upon arrival I preformed a whole home plumbing inspection for the customer. The heater was 5 years old electric water heater with a expansion tank. The water pressure in the house was 60 psi. Everything tested good.
Performed cooling tuneup on air conditioner. Inspected all electrical components and electrical wires. Inspected air filter. Checked temperature split inside. Verified operation of thermostat. Washed outdoor condenser coil. Checked refrigerant pump amperage and outdoor exhaust removal system. Checked refrigerant charge. System is running within manufacturers specs at this time. Left with air conditioner running at this time.
Performed cooling tuneup on air conditioner. Washed outdoor condenser coil. Inspected air filter still good at this time recommended customer to replace in the winter. Checked temperature split inside. Checked refrigerant charge. Inspected all electrical components and electrical wires. System is running within manufacturers specs at this time.
Arrive to customers home August 14, 2020. Annual plumbing inspection. Water heater manufactured in 2015. Water pressure in home at 60 PSI. Home has thermal expansion tank and PRV installed and operational. Found that water softener was very low on salt. Found that main level hallway bathroom toilet emergency stop handle broken as well as master bathroom emergency stops for faucet seized up and not functioning. Toilet in master bathroom also filling very slowly. Recommend to replace emergency stop for toilet in hallway bathroom. As well as new emergency stops for master bathroom faucet and rebuild of toilet in master bathroom. Customer only requested estimate to replace stop in hallway bathroom toilet at this time. Thank you for choosing Iâ€™ll be a have a wonderful day.
Upon arrival found that unit was frozen, let system thaw out and replaced filter. Added 2Ib 10oz of R401a refrigerant to system. System has leak and customer is aware. System will need to have a leak check performed at some point in the future.