Always the professional in conduct and service!
We love Rick......Extremely nice and very knowledgeable!!
Although they were delayed in arriving, once the technician got there he was efficient and helpful in every way he could be
He had to snake kitchen drain three times before it worked. He kept at till it worked
He was friendly and very professional
Every thing perfect
Kevin is very polite, I am sure new customer's will welcome his expertise along with his knowledgeable offerings while evaluating the problem.
We returned to complete the repair from job#35542352 on 2-8-20. We were out of double wall elbows so I used single wall for the interim. After completing the repair the flue system was again properly connected using all double wall piping and fittings. Thank you
Upon arrival pilot light was out on 5yr old water heater Unit relit without issue. Discussed possible causes of issues and sent pricing information if problem persists. Exterior air intakes looked good. Chamber temperature sensor was not tripped. Some signs of improper burn due to condensation near flue hat.
Cabled approximately 65â€™ of main sewer from 3â€ floor c/o in basement and ran multiple loads of wash to test out, line is open at this time. Customer also has a 50 gallon gas hot water heater leaking at top and will need replaced. Cleaned up area. Customer paper copy sent out.
***will need to make a return trip to replace elbows. We were out of 6â€ double wall 90 degree elbows. The job will require 3 6â€ double wall 90 deg adj elbows*** Upon arrival the customer informed me that their CO detector in the attic was alarming and they discovered that the vent pipe serving the furnace had deteriorated so badly that it separated inside the attic allowing all combustion gases to escape within the residence. I presented repair options to the customer and the customer chose the silver level HM14C main exhaust removal system renovation option. Work included replacing all vent pipe and fittings between the pipe exiting the residence through the roof and the pipe traveling through the floor going to the furnace. We were currently out of 6â€ double wall adjustable elbows so I used single wall for the interim. I explained to the customer that we will have to make a return trip back out during the next week to switch those single wall elbows out with the appropriate do
Remove 50gal water heater and install a 75 gal natural gas water heater. Owners to remove door jam. After further inspection flue piping needed b vent through ceiling. Installed b vent and new flue piping.
Call for water heater leaking. I gave estimate for replacement of 50 gal natural to 75 gal natural gas. Owner to open door jam to at least 26 1/2 inches. And call us when ready.
Upon arrival customer took me to the womenâ€™s bathroom where the water main that feeds building and the backflow preventer had frozen and air gap was discharging. I removed old backflow and installed a new one and preformed a backflow test. Turned water on and we have water at womenâ€™s bathroom but not to kitchen. Suspect pex line froze in wall. I talked to employees and asked if they wanted me to continue with opening up walls or run heat gun. They declined and said they would take care of it.
Checked the East paint booth for not making the bake temp setpoint. Found the pilot signal low and dropping out the burner during the bake cycle. Cleaned the pilot assembly and blew out the burner. Tested the operation after repairs. Ajusted the burner maximum lower to prevent the system from cycling on limit after repairs.
Thermostat had a shortage customer did not want to change thermostat. Customer has alternative heat and will deal with the alternative heat that is gas.
Capped of 3/4â€ gas line, customers having electric installed.
Completed furnace safety inspection and humidifier tuneup. Performed a safety inspection, all safety switches corresponding. Completely cleaned all safety switches and recalibrated. Performed combustion motor check completed furnace safety inspection and humidifier tuneup. Performed a safety inspection, all safety switches corresponding. Completely cleaned all safety switches and recalibrated. Performed a combustion motor check, combustion motor is rated for 1.95 and is running at 1.65 amps. This is not concerning due to the age of the system, Anything above 1.95 is concerning. Performed a heat exchanger check, Heat exchanger is still good no rust accumulation. Blower motor is Performing to manufacture specification. This system is running to specification.
Upon arrival the customer informed me that there was water leaking from their furnace system. After further investigations I discovered that at the end of the condensation drain line was a 3â€™ piece of vinyl hose that was pulled up to be out of the way. With the end of the line ran vertically, it prevented the condensate from the furnace to exit the end of the drain line and the condensate was escaping through the gravel trapâ€™s lid it being the path of least resistance. I pulled the vinyl hose down near the floor drain and the backed up condensate immediately flowed out of the drain line as it was meant to. Additionally as a courtesy to the customer, I flushed water down the evaporator and furnace drain lines that both connected to one drain line to ensure the issue was resolved. During my inspection, I noticed no evidence of regular preventive maintenance being performed on the equipment so rather than treating this as a drain line flush repair I offered the customer the option of
Checked into faucet issue , found that cold cartridge was chattering , found cold water stop not fully opened , I opened stop fully and tested all functioning ok . Checked into water heater issue again in Porsche building , found element blown again , eemax will not warranty heater , we will order new unit and replace when it ships in . Removed old eemax heater , and installed new heater of same model# , tested , heater is working good at this time .
This estimate is to rebuild 2 Watts 009 Backflow preventers and retest units Returned to rebuild backflow but couldnâ€™t shut off water during business hours . Rebuilt both backflows , retested, all yielded passing results . Will send passing reports to water one .
Performed semi-annual inspection, replace air filters, check wiring connections, test motors and capacitors, test heating operations. The south thermostat needs batteries replaced. The customer will take care batteries.