Always the professional in conduct and service!
We love Rick......Extremely nice and very knowledgeable!!
Although they were delayed in arriving, once the technician got there he was efficient and helpful in every way he could be
He had to snake kitchen drain three times before it worked. He kept at till it worked
He was friendly and very professional
Every thing perfect
Kevin is very polite, I am sure new customer's will welcome his expertise along with his knowledgeable offerings while evaluating the problem.
Upon arrival sink in room 602 was holding water. Disconnected drainage and ran auger multiple times. Ran approximately 45â€™ with line clearing at about 30â€™. Line was rough through out.
Upon arrival toilet at the end of the hall in unit 328 was backing up when flushed. Ran commode auger and was able to unstop fixture. Flushed with water and paper to ensure proper flow. LBA has been out to address issues with this restroom previously, and tenant mentioned that the issues have been somewhat consistent. If issues persist a pressure assist toilet may be a good option to make sure flush is carrying paper and solids to the main stack.
Upon arrival 3rd floor, womenâ€™s restroom, lavatory faucets had been turned off due to them running constantly. Disassembled fixture and found that one of the internal parts is damaged and needs replacing. Parts cannot be acquired or ordered today due to the holiday. Will return when parts are available
Upon arrival nipple on the hot side of the right hand water heater had some corrosion on it. Cleaned corrosion and inspected for leaks.
Checked all operations in the heating mode. Performed humidification tuneup. Replaced furnace filter. System is 19 years old which is well past its life expectancy. Let customer know that there is more efficient and more reliable equipment to install at this time. Customer is going to stick with their unit until an issue occurs.
Customer was continuously having issues in Suite 149 with main line, company sewer specialist came out and inspected line itself 3 in main line is cast iron and is in poor condition running flat approximately 80ft into hallway, line has 10 to 12 foot belly. Company found multiple blockages throughout Line itself and Company ultimately determined only course of action besides tearing line out was to run jetting machine through line itself. Company returned on December 17 2020 with manager and additional technician to run jetting machine. Company went out multiple times through line with jetting machine then ran camera through line to inspect line itself. Company can conclude line is open and flowing at this time. Spoke with property manager and made manager aware line is open but due to condition of line company cannot warranty line itself. Thank you for choosing lba and have a wonderful day.
Customers lunch room sink located in back room on second floor Was having issues draining and garbage disposal was not working properly. Company Installed badger 5 garbage disposal and a new P-Trap and ran cable machine in drain. Tested to make sure drain was draining and that there were no leaks. Tested the garbage disposal to make sure it was functioning as it should. (Cannot cover under warranty due to drain stack being too high not allowing drain to have proper fall. Recommend cutting into wall and dropping stack to proper height.) also informed customers that original P-trap on right side was leaking causing wood damage to cabinet. Company tried drying everything out the best they could and continue testing everything on sink and everything is testing OK at this time.Thank you for choosing LBA. Have a wonderful day.
Performed maintenance and safety inspection on the air handler. Inspected all electrical connections to ensure they are secure and not rubbing. Tested electric heat kit and safeties, everything tested with in manufacturers specifications. Asked customer about their humidifier and she expressed it hasnâ€™t been on since she has been there. Took a quick look at it before I turned it on to ensure there were no leaks. Humidifier looks like it has never been run. It is on and running. Water is draining properly and humidistat is set to 35%. The saddle valve that supplies water to the the humidifier is incorrect. I recommend having the proper shut off installed to prevent unexpected leaks in unwanted areas. During the air handler inspection I found a little bit of microbial growth on the label of the evaporator coil. This is inside the unit and can potentially spread to other areas of the home if particles get pushed through the vents. I recommend have a whole home air purifica
Assisted locator tech by gaining him access to mail line so that locator could be ran. Included pulling and resetting toilets and locating and opening cleans. Camera ran by technician showed excessive debris in line. Line jetting is recommended
Upon arrival icemaker filter housing was leaking from top. A leak was also present at stop after filter. Eliminate filtration system (icemaker has an internal filter) and made water connections. Tested for leaks.
Upon arrival toilets in suites 120 & 169 were backing up. Attempted to unstop line from lavatory drain, but had to pull toilet. Ran multiple times with medium machine and pulled paper towels back. Ran large auger 100â€™ with line clearing at about 75. Flushed with water. Will return to set toilet after lines are located under building. This is scheduled to happen next Tuesday.
We will cut out and remove cracked 4â€ cast iron wye along with itsâ€™ connection fittings. We will replace wye and fittings and test for leaks. Performed quoted work. Inspected for leaks
Ran camera in sewer found cast rotted under basement bathroom. Homeowner will repair during bathroom remodel
Upon arrival the customers main line was backing up and needed to be cabled for the $73 or its free special. I got the clog out and tested by running water. Having camera specialist come out to look at the line.
Pulled toilet and ran camera in sewer line. Line goes into vacant space about half way thru then turns around and starts going back in a loop. Cannot push past about 60â€™. Whole line is bad and needs replaced