Always the professional in conduct and service!
We love Rick......Extremely nice and very knowledgeable!!
Although they were delayed in arriving, once the technician got there he was efficient and helpful in every way he could be
He had to snake kitchen drain three times before it worked. He kept at till it worked
He was friendly and very professional
Every thing perfect
Kevin is very polite, I am sure new customer's will welcome his expertise along with his knowledgeable offerings while evaluating the problem.
Removed and replaced hot water side cartridge on T&S faucet.And checked operation
Upon arrival handwashing sink was leaking from close radius 90s. I removed close radius 90s thread tape and pipe dope and reinstalled. Checked operation for leaks no leaks. No charge for today. Customer also advise me the three compartment sink faucet they couldnâ€™t get Cold water.I need to order new stem I am returning to install.
After hours call for plug kitchen sink. I showed customer options for branch drain cleaning.She chose the Band-Aid with a 30 day warranty. I ran drain cleared restriction reinstall P-trapAnd check for leaks.
Original call faucet wouldnâ€™t shut off. Upon arrival customer showed me handwashing sink that hot side was leaking. I tried to take apart to rebuild a Fossett was too corroded to take apart. I ordered crown Faucet And sink combo. Adjoining building and water on floor I thought it was coming from the water heater. It wasnâ€™t. The drain was backing up for laundry sink and two compartment sink. I ran small sewer machine full length of cable.Five or six times. Came back with mop material . Was able to clear line recommend a re-pipe. Iâ€™m going to give an estimate for installing a floor sink or a hud drain behind bathroom for new two compartment sink and cut concrete under laundry sink and add floor drain or utility closet. First call at three hours To clear drain and order material. I came back today and installed new lavatory.
Working with 6 ton Trane Odyssey split system to identify ABC correct a intermittent fault within the system.
Arrived on site to address intermittent cooling lock out at condenser on 7.5 Ton Trane Split system. Suspected refrigerant leak in system. Performed A quick leak search with negative results at evaporator. Suspected lock out is due to system low refrigerant pressures. Lock out has been happening over night when heat load is minimal which exacerbates the low refrigerant.
By the time I arrive the system is already working. They said the outdoor unit was not coming on this morning. They reset the system a couple times the breaker and it came on. As I was testing everything everything tested properly, this leads me to believe if thereâ€™s a low-voltage intermittent wiring issue most likely a break in the wire. I was unable to find any issues right now. I advise the customer to not reset the system next time so that we can test it while itâ€™s not working. They need their workspace to be around 70Â° for the wraps adhesive to set properly, So we would have to get out here in the morning. Ideally either myself or Austin should come back back out
The air trane handler and garage was not working when I arrived. I jumper the unit to turn on cooling, found the unit to have a low temperature split, then hooked up gauges to fine the unit was low on charge. I had to add 7 and 1/2 lb of R410A to get the superheat and temperature split where it needed to be. I went back to test the unit at the thermostat and found that the thermostat was not calling for cooling even when it said it was. I replaced the thermostat with a new 2 heat, 2 cool, heat pump, programmable thermostat like the one that stopped working. Note that the blower belt had multiple cracks and I will send an email estimate for replacement. I'm also giving me option to come back at least search this unit because I'm not sure if the unit has always been low on refrigerant or if it has a leak.
I arrived on site to check a air conditioner that was not operating. I checked the condenser first and found nothing wrong, I got into the attic and checked the air handler and found the breaker in the unit was off. I checked all wiring and and the capacitor and found nothing wrong. I turned the unit back on and checked amp draws and everything was within factory specs. I did notice that the air conditioner thatâ€™s sits the closest to the front of the building was frozen up. I shut the system and checked the air handler I found the filter was pretty dirty and restricting air flow. I replaced 2 filters and checked the operations of The air conditioner and it is operating properly at this time as well.
Upon arrival the kitchen sink had backed up into basement sink. Work done: Augered sink drain from basement. No major obstruction hit Tested for flow Tested for leaks Cleaned workspace
Arrived on site to gather information for repairs and replacements
Performed a full heating inspection. Checked all wires and safety switches. Cleaned indoor unit. Unit is operating within factory specifications at this time. Customer will renew at a later time.
We returned to complete the repair from job#35542352 on 2-8-20. We were out of double wall elbows so I used single wall for the interim. After completing the repair the flue system was again properly connected using all double wall piping and fittings. Thank you
Upon arrival pilot light was out on 5yr old water heater Unit relit without issue. Discussed possible causes of issues and sent pricing information if problem persists. Exterior air intakes looked good. Chamber temperature sensor was not tripped. Some signs of improper burn due to condensation near flue hat.
Cabled approximately 65â€™ of main sewer from 3â€ floor c/o in basement and ran multiple loads of wash to test out, line is open at this time. Customer also has a 50 gallon gas hot water heater leaking at top and will need replaced. Cleaned up area. Customer paper copy sent out.