communication is poor. I recently asked to have my back yard removed from service because I'm getting a pool. When I called no one from the "sales" team was available to reprice my yard. instead, I was told they would just take off $30 which didn't seem fair, but I was busy and accepted the answer. disappointed that the only time someone in sales is available is if you are buying a new service. The next visit my bill was over $170. thin included mosquito, grubs and the front yard. I wasn't expecting a charge that big at one time especially after requesting the back yard no longer be part of the service until my pool is finished. I've asked on multiple occasion to be notified ahead of time as to what service will be performed and when my yard will be serviced. No communication as usual. You guys do a great job acquiring business but poor service after the sale. I've used your service for a few years and the same issue continue. Also, my yard is starting to acquire brown patches as it has in years past. The answer is always the same, I should water more which is not the case. I water my grass plus we've had ALOT of rain the last couple of months.
