Found the Toto toilet in the basement is no flushing properly due to the handle assembly, pulling the chain by hand allows the toilet to flush with proper pressure, however the toilet handle is only allowing the flapper half the throw it needs, Attempted to secure the chain tighter to correct the throw however not much has changed, customer asked about another sound within the toilet they were hearing after it was flushed, was unable to recreate the sound at he time However replacing this handle will correct the issue with the toilet, Shop number (540)-439-6544 Nathan (540)-325-3525