Upon arrival, customer says that the toilet in downstairs basement is not flushing. A few days went by and the toilet never did drain customer turn water off and vacuum water out the toilet after assessing the toilet the toilet is backed up in the P-trap of the toilet needs to be augured out. Customers are so interested in a add on to the gas line for a new gas stove. They want to rebuild their kitchen floor to ceiling and they want to add a gas stove left a quote for a 10 foot replacement, edition line for the gas, run Inform customer of the cutting of drywall to make sure those lines are properly connected and let customer know we charge per feet so it could possibly change if the feet wrong is longer than 10 feet they let customer know it’s no more than 20 but more than 10 customers OK with that customer declined service today for the toilet auger due to the price and the miscommunication from the office to customer. Customer will call back with the auger and wants to get it done wh