Always courteous, reliable technicians, great communication from the company letting you know when they will arrive etc.
Overall Experience
Quality
Price
Convenience
First checkup on 1 year old systems. This guy took the time to be sure everything was right. LBA has impressed me from day 1.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Dispatched for a heating tune-up. During the inspection of the heating system each component is checked to confirm it is within manufacturer specifications. The components that are checked include heat strips, temperature split, blower amps, heat pump change over to aux heat, heat pump components and cleanness of blower wheel. After reviewing all components of the system, it is operating within manufacturer specifications. Thank you for allowing us in your house to provide the perfect home service and look forward to you becoming a member of the Perfect Family Service Club from your LBA Lead Service Tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Customer called stating outdoor up unit was not energizing when called for heat or cool (heat pump). Found high voltage was proper at disconnect but not contactor. Found that high voltage wires between had shorted and failed. Replaced whip and system is operational again.
Completed Spring maintenance. Renewed Club Membership and installed SmartAC Sensors.
Completed furnace maintenance and inspection. I checked all components and amp draws. Cleaned up furnace and flame sensor. I found no issues with furnace at this time other than dust getting inside system. Ran heat pump and found common wire to capacitor burnt. Contactor had rust building up as well. Found out that there’s a sprinkler system causing this. With customer permission I replaced Contactor, fixed burnt wire, added hard start kit and added foam tap to help keep the water out. All operations were within manufacture specs at departure.
