Always courteous, reliable technicians, great communication from the company letting you know when they will arrive etc.
Overall Experience
Quality
Price
Convenience
First checkup on 1 year old systems. This guy took the time to be sure everything was right. LBA has impressed me from day 1.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Customer called stating outdoor up unit was not energizing when called for heat or cool (heat pump). Found high voltage was proper at disconnect but not contactor. Found that high voltage wires between had shorted and failed. Replaced whip and system is operational again.
Completed Spring maintenance. Renewed Club Membership and installed SmartAC Sensors.
Completed furnace maintenance and inspection. I checked all components and amp draws. Cleaned up furnace and flame sensor. I found no issues with furnace at this time other than dust getting inside system. Ran heat pump and found common wire to capacitor burnt. Contactor had rust building up as well. Found out that there’s a sprinkler system causing this. With customer permission I replaced Contactor, fixed burnt wire, added hard start kit and added foam tap to help keep the water out. All operations were within manufacture specs at departure.
Dropped off electrostatic media filters that I did not have in stock in my van at the time of AC maintenance.
Arrived at the customers home to perform an AC maintenance. Upon arrival I put the system into cooling mode and began by checking static pressure. Static pressure passed at this time. I performed a CFM count which was also passing. I checked all electrical levels which were within manufacture specifications today. I inspected the blower wheel assembly for cleanliness and excessive play in the shaft. The blower wheel assembly looked good today. I performed a temperature split between the supply and return air which was 20 degrees. I moved to the outdoor unit and checked all electrical and refrigerant levels. Refrigerant levels were good today but I found the compressor to be drawing over the allowed amps on start up. I spoke with Jim about my findings and proposed installing a hard start kit to help the compressor on startup. I also recommended doing an extensive coil cleaning today. Jim decided he did not want to go with the options today. I washed the outdoor coil with water, and the
