Always courteous, reliable technicians, great communication from the company letting you know when they will arrive etc.
Overall Experience
Quality
Price
Convenience
First checkup on 1 year old systems. This guy took the time to be sure everything was right. LBA has impressed me from day 1.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived to call for heat pump not coming on. Upon arrival I had the system call for heat and neither the Y or O terminal at the indoor board or AC were energized. I ensured proper resistance through the O terminal and made sure Y would energize on a call for cooling. The thermostat had failed and was no longer sending communication to the control board during a call for heat pump. I spoke to the customer about this and with his approval replaced the thermostat. I then had the thermostat call for heat, ac, and emg heat with the system performing properly in each. HVAC running upon departure.
Arrived to furnace maintenance. Upon arrival I made my way to the indoor units and began my maintenance. On the main floor unit the flame sensor (cleaned), ignitor, inducer motor, and blower all performed within spec. I performed a combustion analysis with this performing properly as well. The humidifier pad had calcium build up throughout and with the customers approval I performed a humidifier tune up. The air filter on this unit is due replacement and the customer will do this her self. On the basement unit the same tests/cleanings were performed with everything performing within spec. I replaced the 1” air filter with truck stock. HVAC running upon departure.
Checked all operations in the cooling and heating modes, and inspected both furnace filters. Filters were dirty and replaced with customer supplied filters. Checked all electrical components at the furnace and completed a combustion analysis of the unit. The blower wheels of both units had accumulated a layer of dust on them. Checked all electrical and refrigerant components at the outdoor unit. The capacitor on the left unit was beginning to fail. Both condensers were clean at this time. Customer is holding off on cleaning the blower wheels and replacing the capacitor. Customer is also giving thought to joining the maintenance plan so when the time comes to make repairs he will have the discount. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0D78-5E2697EBE8FB443C8B3C72B968B3D313
Plumbing inspection. Arrived home Monday, August 22, 2022. Water pressure in home at 50 psi. No major issues found in home. Customer brought to attention that bolt had broken on toilet flange in basement as well as customer occasionally has water discharge from temperature and pressure valve on water heater. Found that expansion tank on water heater is not functioning properly and it was waterlogged. Pulled and reset toilet, installed new expansion tank for customer. Company will honor two year warranty on new expansion tank and one year warranty on pull and reset of toilet in basement. Thank you for choosing LBA have a wonderful day
Customer prv needed adjustment previously adjusted by company not enough pressure.
TMP dripping under warranty company came out replaced.
Customer had company come out to check on tmp on water heater dripping. Company suggestion to replace tmp should not be leaking unless damaged. Customer agreed. Company found large amounts of calcium in tank on old valve. Suggesting to get water treatment in line system to help breaking down calcium build up.
Checked all operations in the heating mode recommended running furnace in emergency heat due to using a 90% gas furnace. Is cleaned out the housing of the furnace and all safety systems. Furnace is heating properly and draining properly at this time.
Checked all operations in cooling mode. Return air filter doesn’t need replacing at this time, outdoor unit is cleaned. Air conditioner is operating under factory specifications at this time. Thanks for having me out today it was great to see you again!
Upon arrival customer requested options on installing a surge protector on the furnace and air conditioner. Gave the customer options and with approval added a surge protector to the outdoor unit and the indoor furnace as well. Both surge protectors tested okay and working properly. Air conditioner operating properly at the time of departure. Thanks for having me out today it was wonderful to meet you!
Performed air conditioning maintenance. Checked all components and safety systems. Checked refrigerant pressures and temperatures for proper heat transfer. Checked system temperature split, for proper cooling inside the home. Both systems are cooling and operational at this time.
Seasonal maintenance on air conditioning system. Inspected coils, checked filter, tested all electronic components, checked refrigerant pressures and temperatures to compare refrigerant charge to manufacturers specifications, measured temperature difference across indoor coil. Cleaned Sheetrock dust from blower cabinet. No concerns with air conditioning system at this time. May want to consider electronic air cleaner and/or duct cleaning to remove Sheetrock dust from your air stream.
arrived to find one of the fittings on the 2†concentric kit was dripping. It was glued. I was able to cut the 2†pipe and remove the fitting, I then cleaned the fitting off and re did the primer and glue. After that correction we let the furnace run for a good hour and checked again, there were no leaks at that time. I then discovered a leak on a 3†pvc 90. I was able to cut it out and replace a small section of pipe. At this time I have all leaks.
Adjusted the flue pipes properly, Water leaks issues have been repaired. There is No more problems with the system.