Professional, polite, respectful and explaining with all details !
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Patrick was very personable. He showed me the issue I was having explained everything so I could understand and then fixed it in a timely manner.
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Your employee was super nice, your price 500 dollars higher than the gas company estimated
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Got someone to come out the same day I called. I know this isn’t always possible but it sure was nice. The technician was very friendly and was able to fix things to my satisfaction. I’ve been doing business with LBA for a couple years now and I’m always pleased.
Response from LBA Air Conditioning, Heating & Plumbing:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Michael was here at the earliest part of the time window and got my air conditioner serviced quickly so I could get on with my day. He practiced all the COVID precautions and was very friendly.
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I would like for the same technician to come back.... Thanks!!!!
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Jesse did my annual furnace tuneup yesterday. He came early in the 4-hour appointment window, and was finished in well under an hour. In four years I've never had any trouble with the furnace or air conditioner they installed, and this year he even said my filters didn't need to be changed. The technicians always clean up afterward, and scheduling service is easy. Highly recommend!
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LBA first saved my chilly butt three years ago when my furnace went out. In January, of course. 24 hours later, I had a new system that's saving me lots on utilities. Five months later they replaced my entire sewer line in 3 days with a lifetime guarantee against tree roots. Since then, they've only had to come out for scheduled maintenance and filter changes, but every time, the technician is on time, courteous, and professional. LBA may be a little pricier than some companies, but I think you get what you pay for.
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Upon arrival I began the AC tune up. First, I did a static pressure test on the system. The manufacturer has the system rated for a maximum static pressure of .5 and the test on your system is reading at .68 which is failing over the max rating. I then checked the running amps on the blower motor which was within specifications. The blower wheel looked pretty clean to me. The temperature split in the home is at 20 degrees which is within specs. I then went to the outdoor unit and cleaned all the cottonwood off the unit. Then I checked the refrigerant charge and it looks great.the charge is well within specifications. The running amps on the compressor and fan motor are both within specs. The dual run capacitor is within specs on both sides. This system is cooling the home properly at this time. Homeowner opted to sign up for the new SmartAC Family Club Membership. Paid via card in the amount of $228.00. Field supervisor Scott is arrived and taking over the call from here. Have a great
Indoor Air Purification System Installation: Collaborating with a residential client to enhance indoor air quality, we conducted a thorough assessment of their home's needs and preferences. After careful consideration, we selected an advanced purification system designed to reduce allergens and contaminants. Our skilled technicians seamlessly integrated the system with the existing HVAC setup, strategically placing it for optimal effectiveness. Rigorous testing confirmed the system's seamless operation, providing the homeowner with improved indoor air quality for enhanced well-being.
Arrived at property it was greeted by homeowner, came out today to scope the mainline and provide options for repair or replacement
Arrived at property it was greeted by homeowner, came out today to scope the mainline and provide options for repair or replacement
Arrived at property it was greeted by homeowner, came out today to scope the mainline and provide options for repair or replacement
Arrived at property it was greeted by homeowner, came out today to scope the mainline and provide options for repair or replacement
Arrived. Customer explained that the toilet was clogged and wouldn’t flush. Upon inspection of the toilet wouldn’t flush but it would not go all the way down. Attempted to run toilet auger but wasn’t able to reach the clog. Call customer and explained that I needed to pull the toilet in order to get my auger down the drain line. Customer approved pull and reset fee and I went ahead and pull the toilet off and ran 300 down the toilet line clearing the blockage. Put toilet back on and flushed four or five times with no issues line is open. And flowing. Customer informed me of a crack on the back of the toilet that have been there prior to me being there and the crack was letting water seep out. Use the toilet wax to seal crack in the back of the toilet and customer stated he was going to go out and get a toilet and install it today other than that everything else is good
Arrived. Customer explained that one of their Break room sink was not draining properly. Upon inspection after about a minute I’m running to sync it would fill up and drain very slowly. Drained water and unhooked trap and ran backpack auger about 50 to 60 feet into the drain line and clearing the blockage. Hook trap back up and ran hot water down the sink for about 15 minutes with no back ups occurring. Line is open in flowing
Checked all operations in the cooling mode and inspected the furnace filter. Checked the static pressure and found it was failing at this time. Checked all electrical and refrigerant components in the system. Today we found the capacitor was failing the refrigerant levels were off and the unit had gotten pretty dirty. We were unable to get with homeowner to go over the issues and repair cost at this time.
4-10-24 Performed AC tune on five rooftop units See attached check out sheets
Arrived at property and was greeted by front desk operator. She explained to me that the floor drain was backed up and that the owner had attempted using a drain opening chemical. Upon investigation I saw that the line was completely full of what seemed like to be a concrete slurry, mixed with cast-iron chips. The line is completely stocked up with a hard blockage where the drain machines cables unable to pass, and I’m unable to get a camera through. Attempted multiple ways of getting the line open, including with drillbit and with wire. Provided estimate for floor drain replacement.
Arrived at property and was greeted by front desk operator. She explained to me that the floor drain was backed up and that the owner had attempted using a drain opening chemical. Upon investigation I saw that the line was completely full of what seemed like to be a concrete slurry, mixed with cast-iron chips. The line is completely stocked up with a hard blockage where the drain machines cables unable to pass, and I’m unable to get a camera through. Attempted multiple ways of getting the line open, including with drillbit and with wire. Provided estimate for floor drain replacement.
