Professional, polite, respectful and explaining with all details !
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Patrick was very personable. He showed me the issue I was having explained everything so I could understand and then fixed it in a timely manner.
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Your employee was super nice, your price 500 dollars higher than the gas company estimated
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Got someone to come out the same day I called. I know this isn’t always possible but it sure was nice. The technician was very friendly and was able to fix things to my satisfaction. I’ve been doing business with LBA for a couple years now and I’m always pleased.
Response from LBA Air Conditioning, Heating & Plumbing:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Michael was here at the earliest part of the time window and got my air conditioner serviced quickly so I could get on with my day. He practiced all the COVID precautions and was very friendly.
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I would like for the same technician to come back.... Thanks!!!!
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Jesse did my annual furnace tuneup yesterday. He came early in the 4-hour appointment window, and was finished in well under an hour. In four years I've never had any trouble with the furnace or air conditioner they installed, and this year he even said my filters didn't need to be changed. The technicians always clean up afterward, and scheduling service is easy. Highly recommend!
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LBA first saved my chilly butt three years ago when my furnace went out. In January, of course. 24 hours later, I had a new system that's saving me lots on utilities. Five months later they replaced my entire sewer line in 3 days with a lifetime guarantee against tree roots. Since then, they've only had to come out for scheduled maintenance and filter changes, but every time, the technician is on time, courteous, and professional. LBA may be a little pricier than some companies, but I think you get what you pay for.
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Today two unit heaters had a gas line fitting replaced. The Northeast unit heater had a 1 1/4” to 1” elbow replaced. The unit heater next to the office had a 1” to 3/4” reducer replaced. These fittings were requested to be replaced by Matt. Previously the gas to all of the building had been turned off by the gas company due to the N.E. Unit having a leak that was before the unit’s gas shut-off. Matt will be contacting spire to return and perform a pressure check on the building’s gas lines due their shut-down of the whole building. I did advise Matt how to reset the units at the breaker box and the hanging unit heater’s (3) equipment switches. Thank you, Jon Tech notes: client supplied fittings were used. The heat exchangers were checked on both units.
Unit heater 1 Model number: LF24-250A-5 Serial number: 5613E01258 Ran gas leak detector over all gas joints on system found no gas leaks. Checked flue pipe and heat exchanger no holes or cracks system is functioning properly at this time. Unit heater 2 Model number: LF25-250A-1 Serial number: 5619K10305 Ran gas leak detector over all gas joints on system found no gas leaks. Checked flue pipe and heat exchanger no holes or cracks system is functioning properly at this time. Unit heater 3 Model number: LF24-250A-5 Serial number: 5613E01259 Ran gas leak detector over all gas joints on system found no gas leaks. Checked flue pipe and heat exchanger no holes or cracks system is functioning properly at this time
80% downflow with double bay return
Arrived to do a performance maintenance. Set up for combustion analysis and static pressure tests. Found that the system is operating with failing static pressure. Reached out to a field supervisor to provide up to date pricing on static pressure repairs. Verified operation of all mechanical and electronic components in the furnace. Cleaned the flame sensor and retested its performance. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the blower wheel is heavily coated in debris. Checked systems heat exchanger to ensure proper venting of flue gas. Found that the heat exchanger is heat stressed, showing hot spots. Checked for carbon monoxide in the air stream. Performed an electronic gas leak search. Spoke with homeowner about the system. Furnace is operational at this time.
Arrived to do a performance maintenance. Started inspection inside and measured a temperature split between return and supply air. Measured power consumption of the blower motor and checked system for cleanliness. Found that the evaporator coil is heavily coated in bacterial growth. Performed a static pressure test and found that the system is operating beyond manufacturers specifications. Adjusted fan speed to the proper setting and found the system is still operating with failing static pressure. Reached out to a field supervisor to finish the diagnosis on the systems static pressure. Went outside and verified system refrigerant charge. Verified operation of all mechanical and electronic components of the condenser. Rinsed condenser coil free of debris. Spoke with homeowner about the system. Air conditioning system is operational at this time.
Completed heating maintenance for RTU 1,3,4, and 5 RTU 1 was frozen up on the second circuit. I recommend leak search. Model number for RTU 1 is KGA120S4BH3Y and serial number is 5613K04858. RTU 2 was not able to complete heating maintenance due to major electrical issues. Model number for RTU 2 is KGA150S4BH2Y and serial number is 5613K4892 RTU 3 has a leak in refrigerant. Recommend leak search. Model number for RTU 3 is KGBP124S4DW1P and serial number is 5617D03992
Need to return to figure out why we have 240 volt to w2 that fried the the board and thermostat
Upon arrival I began the AC tune up. First, I did a static pressure test on the system. The manufacturer has the system rated for a maximum static pressure of .5 and the test on your system is reading at .68 which is failing over the max rating. I then checked the running amps on the blower motor which was within specifications. The blower wheel looked pretty clean to me. The temperature split in the home is at 20 degrees which is within specs. I then went to the outdoor unit and cleaned all the cottonwood off the unit. Then I checked the refrigerant charge and it looks great.the charge is well within specifications. The running amps on the compressor and fan motor are both within specs. The dual run capacitor is within specs on both sides. This system is cooling the home properly at this time. Homeowner opted to sign up for the new SmartAC Family Club Membership. Paid via card in the amount of $228.00. Field supervisor Scott is arrived and taking over the call from here. Have a great
Indoor Air Purification System Installation: Collaborating with a residential client to enhance indoor air quality, we conducted a thorough assessment of their home's needs and preferences. After careful consideration, we selected an advanced purification system designed to reduce allergens and contaminants. Our skilled technicians seamlessly integrated the system with the existing HVAC setup, strategically placing it for optimal effectiveness. Rigorous testing confirmed the system's seamless operation, providing the homeowner with improved indoor air quality for enhanced well-being.
