Positive. Nice person
great job, very honest
great job as usual
Phil did a really good job and gave good advice
You have good tech,pay them more so they don't leave you,but don't pass the increase on to the customer (:
Fron the initial install to noe everything has been first class
Company came out for sewer gas smell. Company determined that older existing drain to deleted washer need capped off. Company installed cap on line. Company also informed customer of existing quick vent hidden in wall that possibly with age needs replacement. Customer requested to have estimates on water heater replacement. Company sent over estimates for power vent system and tankless system.
Completed heating tune up today. Temperature rise is in range on both stages of heating. No CO detected during my visit today. Replaced humidifier water panel and verified proper operation of humidifier. Inspected heat exchanger and noticed some thermal stress but no cracks or real areas that were concerning. Cleaned flame sensor. Waxed unit. System operating as expected at this time. Thank you for choosing LBA. Your technician today, Jake. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-E865-436E2FA468D741C7891D1A01279056DA
Upon arrival I found that the ac was not operating due to a short. I tracked down low voltage short and found that is was the outdoor contactor. Gave customer estimates and replaced contactor. After repairs everything was operating as it should at this time. Thanks for having me out today, Eli
Checked all operations in the cooling mode. Checked all electrical and refrigerant components on both systems. The main unit is a eighteen years old and runs on R-22 which is no longer manufactured. The compressor on this system is also pulling the near the max amount of amps meaning it is close to failure. The other unit was extensively dirty and upon customer approval we preformed a extensive coil cleaning. Both systems are operating properly at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-6F30-DA0F10F103C048E7928F5492005CEA3A
Arrived to do performance maintenance. Turned on air conditioning system at the thermostat. Started inspection at the furnace. Measured power consumption and measured the temperature split. Flushed condensation drain line. Checked blower to see if there is any play in the bearings. Checked system air filter and with homeowners approval installed a new one. Moved inspection outside and checked the coil for cleanliness and excessive vibration. Found that the coil was heavily coated in dust and debris. Measured power consumption of the compressor and condenser fan motors. Verified operation of all mechanical and electronic components. Verified system refrigerant charge. With homeowners approval performed an extensive coil cleaning. Air conditioning system is functioning properly at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-D392-193D9837CDE24CDD8A8BFCC70A2CEDF5
Performed full heating preventative maintenance on one split system. Changed the filter and checked all electrical and mechanical components. The unit is operational at this time.
Upon arrival tankless unit was very loudly operating when fan would activate, and was having issues with hot water consistency. Performed diagnostic of heater including removal and cleaning of fan. A good amount of debris was retrieved from fan. Fan returned to normal function after cleaning. Checked the condition of flow and temperature sensors as well as the burner chamber and wiring harnesses. They looked to be in decent condition. While cleaning the intake screen hard water build was noticed. Hard water build up also broke loose and clogged the kitchen faucet upon operation of isolation valves. Discussed the flushing of the unit as possible solution. Though the outcome could not be determined. Unit will be replaced.
Andy has us out today because his pilot light went out and he could not get it to stay lit. We had someone out for maintenance and repairs two weeks ago. I cleaned the thermocouple and the pilot lights and stays lit. Waited for things to start heat and cycled boiler on and off 3 times. No concerns at this time. Callback on service.
Made repairs to boiler piping. After making repairs found that another boiler pipe started to leak at is at a small hairline crack. Made an absolute band-aid repair to it sealing it up. Replacement of the pipe will need to be done if band-aid repair does not work. Email An estimate to make correct piping. repair
12/20/2021 Company arrived at customers house to jet the main sewer line. Company found 2 big root balls and the main connect is disconnected. Everything is flowing at this time. Customer is aware of the issues and has a previous estimate for a spot repair.
Checked all operations in the heating mode. Cleaned out boiler as well as performed a combustion analysis. The auto fill valve is operating within factpry specifications. All radiators were heating up at this time and All water separators on the radiators were operating properly. Boiler is operating within factory specifications. Found A plumbing pipe on the boiler is very coroaded and very susceptible to springing a full on leak. Who will return this Thursday to complete the prepaid work of replacement of the pipe.
Upon arrival customer has had problems with sewer backing up. I performed a 73 or itâ€™s free drain clearing and sewer camera. I ran approximately 60 feet and hit tree root.I located beginning of tree roots.Camera was 5 feet deep just on the house side of the tree. Tree roots extend to sewer main. I am preparing two options one to jet and want to dig up and replace. No warranty on drain cleaning for today due to tree root issue. If customer decides to jet sewer after jetting one year warranty will apply.
Annual P3 boiler maintenance and inspection. Today we, cleaned and inspected the heat exchanger, cleaned condensate trap, flame rod, and spark ignitor. Performed combustion analysis, bled top floor radiators, checked system pressure and tested pumps. Spark ignitor rod has separated from porcelain insulation and should be replaced, rear heat exchanger insulation is breaking down and will need to be replaced upon next years maintenance.
Customer had company out for jetting on Monday, December 13 companies sure specialist and water quality specialist came out to further investigate line and self due to the fact drain technician/jetting technician Saw multiple breaks. After water quality and sewer specialist came out and conducted diagnostic/Camera inspection on line Company determined customer has three breaks the two first breaks at 20-25 ft are minimal offsets from roots Traveling down to saddle where line dips into main sewer. Customers main problem area is right on tap of sewer itself. Company determined based off of what camera has shown company cannot warranty line itself based off of breaks and company recommends 10 foot spot repair starting next to lantern light in front yard and going out to portion of concrete driveway approximately 2 feet into concrete. Line itself is approximately 3 to 4 feet deep to 6 at the main. company is going to provide year supply of root x since customer does not want Estimate for
12/13/2021 company arrived at customers house to jet the main line sewer and clear it of roots. Company managed to clean the line and found 3 spots broken in the clay tile portion. Company is sending out a sales associate to inspect the line and give an estimate for a spot repair.