Must not have even run the sink to test the drain for the leak. Was more interested in writing up $4k to $40k quotes. Spent an hour with my wife diagnosing the back up , snaked the drain, and we’re back in business.
Phil did a really good job and gave good advice
You have good tech,pay them more so they don't leave you,but don't pass the increase on to the customer (:
Fron the initial install to noe everything has been first class
Upon arrival we went and spoke with the homeowners. Our managers advised us that we could discount the charge for the refrigerant from $1800 down to $1356.99. The homeowners didn’t feel like they should be responsible for the refrigerant we lost from the system since this wasn’t there fault and it wasn’t our fault either. I spoke with our manager again and they offered to drop the price down to $767.00 and that would be the lowest price option for us to do this work today. We presented this option but homeowners still didn’t feel like this was fair. So, we then explained that when the technician was here yesterday checking the refrigerant levels on this AC unit that it was reading low on refrigerant by around 2 to 3lbs. And he also had a bad capacitor on that unit that needed replaced but when he removed his gauges from the AC and that’s when the shrader valve popped out and we lost a lot of refrigerant. We talked to them about possible replacement of the AC & Evaporator Coil. We decid
After accessing the situation at this home. I estimate it will take us about 3 hours to complete all the steps necessary to fix this problem. The shrader valve on the vapor line was loose and when Andy went to release his gauges it popped out along will a good amount of refrigerant. Complete accident but it happens to the best of us. After explaining the process to the homeowner and since they have 1 working system that is keeping the house cool enough for this evening. I will be coming back out tomorrow with Ramon(on-call technician) and we will knock this job out quicker together. I think the system being low on refrigerant was due to the loose shrader valve. So, once we pull the vacuum and add the refrigerant back I think the system will be sealed for good. If the system will not hold a vacuum we will be able to find out where else a leak could be located. Have a nice night and we will see you tomorrow around noon.
Customer had to leave. Wants call to reschedule
Checked all operations in the cooling mode and inspected the furnace filter. I did find that the blower wheel was dirty and the static to be failing. Checked the outdoor unit and found all electrical components to be working and within spec. Found the refrigerant levels to be low, refrigerant was refilled with 2 lbs in 2018. Talked with the customer about findings and solutions to fix them. Customer decided not to do any repairs today.
Indoor Air Quality Enhancement: Responding to allergen concerns, our inspection identified a contaminated air filter compromising indoor air quality. We replaced the filter and recommended an air purifier installation for enhanced air quality. Regular air filter replacements and air purifier maintenance were emphasized to ensure continued indoor air quality improvements.
1/4/24 - Completed heating maintenance on one furnace. Changed the filter, took amp draws and temperature splits, cleaned the flame sensor, and checked bearings. Overall, the unit seems to be running fine at this time.
Arrived to do performance maintenance. Set up for combustion analysis and static pressure tests. Found that the system was operating beyond the maximum rated static pressure. Verified operation of all mechanical and electronic components in the furnace. Found that the inducer is leaking condensation into the furnace. Found that the furnace filter is packed with dust and debris. Cleaned the flame sensor and tested its performance. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan is starting to get coated in dust debris. Checked systems heat exchanger to ensure proper venting of flue gas. Found bacterial growth present on the humidifier panel and on the basement vents. Verified operation of the humidifier. Found that the solenoid valve is not allowing water to flow. Performed an electronic gas leak search. Spoke with homeowner about solutions to the systems issues. With homeowners approval performed a blower cleaning and replaced the sole
Preformed maintenance on furnace for east side of house found high static in cooling mode found dirty blower fan and squirrel cage suggested blower clean also found capacitor for inducer motor was leaking acid upon customer approval replaced capacitor also suggested a I a q light and electrostatic filter for air quality . On west side furnace found everything checked out great only suggested an I. A. Q light for that system and electrostatic. I also brought up with the homeowner that there is no humidification on either system. The home has hardwood floors and in some of the rooms, ceilings and walls. Because of this, it would be highly beneficial to have a humidifier installed and at least one of the systems. it would also help with carrying heat. Keep the moisture in the winter. called sup out for further diagnosis on static air
HVAC Service: To address airflow imbalances and energy wastage, I conducted a thorough inspection of the ductwork and used Aeroseal duct sealing to thoroughly seal any leaks or gaps. This repair improved overall HVAC system efficiency and reduced energy consumption.
Upon arrival I checked all refrigerant components and checked the airflow through the system. Refrigerant levels were within factory specifications and I found the filter had become slightly dirty. I checked the static pressure and the blower wheel and found static was high and mostly coming from the return, and the blower was getting dirty. Upon customer approval we cleaned the blower and a supervisor is out evaluating static at this time.
8/28/23-performed cooling maintenance, washed condensor, took amp draws and delta, filter plugged upon arrival, changed and now has normal function, no issues found at this time
Arrived at 3:50. Found unit cooling as intended, looks like it went off on high head pressure, washed coil and found no issues at this time will attach picture of temp split. Watched it go from 82 to 79 in the time I was here.