Great Customer Service Skills/He's an asset to your company.
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Eli is very knowledgeable and respectful. He found out the problem abs fixed it in about 30 minutes!
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Gary is very good at explaining what he did.
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Would like to know what was done and if they are coming back
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I still need information on the best practice of logging into Verasys system.
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Great service! Rigo Medina walked me through the maintenance steps and explained what was being checked and why. He listened to my questions and answered them in a professional manner. Love the fact that, before the appointment, an e-mail with a picture and a short biography of the service technician is being sent out.
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I'm a very particular person when it comes to doing things right...these guys nail it every time.
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Arrived for furnace maintenance on air handler. Temp split is good. Heat strips are good. Coil is clean. All electrical components are running properly. Blower wheel is dirty and needs to be cleaned. System is running upon departure. Thanks for choosing LBA.
Tank less water heater flushed
9/4/24 - Completed a light maintenance on all equipment. All filters were changed and washed and operation was tested. Overall, all equipment was in good condition, it was all running well, and there were no issues found at this time.
************** Rick, Your call on billing Arrived and he said it works now I applied labor, remove if desired. **************** Arrived and Frank relayed to me that the thermostat returned to normal function after being reset this morning. He offered to show me the building management system. I did take a look at it to confirm the temp split and that the unit was not producing an error.the thermostat was responsive and the space it controls was cooling Thank you, Jon
AC Repair Service: I conducted a detailed inspection of the AC unit's electrical components at the client's home. This included checking wiring, connections, and safety switches. Ensuring the electrical components are in good condition is crucial for the safe and reliable operation of the client’s AC system.
First found a failed fuse running from a 1 of 5 transformers. Tested transformer and it was ground out from hot to neutral. Replace 50va transformer and fuse. Started system and everything is running as it should be no error codes at this time.
Upon arrival set thermostat on cool, static was passing, CFM counts were good and temperature split was good as well. Check all electrical connections were good and blower wheel good. On the AC unit outside, we did suggest a hard start kit for compressor since it was drawling an over the amps for start up, also recommended an extensive coil clean. Customer did not want to go with any of the options today. Wash the outside coil with water. All systems are running properly at this time.
Upon arrival we found the contactor was getting proper power but wasn’t closing. Upon customer approval we replaced the contactor and system is up and running properly.
AC System Maintenance: At a scheduled HVAC maintenance appointment, I meticulously examined the residential AC system, cleaning or replacing filters, tightening electrical connections, and calibrating the thermostat. This comprehensive tune-up enhances efficiency and ensures homeowner comfort during summer.
AC Repair Service: Responding to a homeowner's concern about inconsistent cooling, our skilled technicians swiftly addressed the issue. After a thorough examination, we pinpointed a malfunctioning thermostat as the culprit. Promptly replacing the faulty thermostat, we guaranteed the AC unit delivers a consistent and reliable supply of cool air.
3/25/24 Sent out today to Rick and Mary’s in regards to a shower with no flow. Upon arrival I was greeted by the two and went over the purpose of the visit and answered any immediate questions they had. Rick led me to the master bathroom explaining they have already cleared the shower head and attempted a shower rebuild and wants to know what needs to be done next. I went over how they did exactly what I would have started with. I then explained the next step would be replacing the shower valve however I wanted to run vital test to see if we could determine why this happened in the first place. Vitals: -Total Dissolved Solids (cold): 435 ppm -Total Dissolved Solids (hot): 537 ppm -Water Pressure Static: 80 psi -Water Pressure Faucet Open: 74 psi (w/ prv) -Water Temp Setting: n/a -Water Temp Output: 120F -Water Hardness: 18 grains of calcium per gallon (extremely hard water) -Water Quality: n/a -Water Heater: installed by LBA in 2019 -Water Lines: cpvc -Drain Lines: pvc Because so
Shower valve is being installed. Thanks for choosing LBA.
Called no answer. Texted customer and waiting for response from customer
Customer wants to see what tax return is and look into finances. I gave them my number so they could reach out to me at any time. System is turned back off at departure.