Great Customer Service Skills/He's an asset to your company.
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Eli is very knowledgeable and respectful. He found out the problem abs fixed it in about 30 minutes!
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Gary is very good at explaining what he did.
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Would like to know what was done and if they are coming back
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I still need information on the best practice of logging into Verasys system.
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Great service! Rigo Medina walked me through the maintenance steps and explained what was being checked and why. He listened to my questions and answered them in a professional manner. Love the fact that, before the appointment, an e-mail with a picture and a short biography of the service technician is being sent out.
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I'm a very particular person when it comes to doing things right...these guys nail it every time.
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For this job, I was performing routine maintenance on AC unit. System is about nine years old, but it’s still showing good signs of life. The heat exchanger is a little bit worn, but this is due to a lack of airflow. I would recommend getting the ducts cleaned or cleaned and aerosealed. Other than this all components are operating well and under manufactured specifications.
Inspected sump pu,p turned over to supervisor
Need to return on proper 3 month maintenance we are early and would like to be within the week of every 3 months.
A Daiken service tech was reached. He will be stopping by to address the network issue. The rtu is in an off state. The equipment is active, the off state refers to what mode of climate control the unit is currently in. The T-stat was moved to 80deg and the network does not acknowledge this change. Thank you, Jon
Arrived for furnace maintenance today. Checked static pressure and found it is just below the max rating. Checked heat exchanger and it’s good. Carbon monoxide test was 0ppm. Blower wheel is clean. All electrical components are running properly at this time. System is running upon departure. Today you renewed membership and I installed the Smart ac. Thanks for choosing LBA.
Rechecked static pressure on this call. Found customer using restrictive Air filter due to furnace being in his woodshop. Cx does not want to use different filter.
11-15-24 There is no heat in the entire building offices. All 5 Daikin rooftops controls in the units are indicating system is off, the energy management control in the office is also indicating the system are all off. Try to get a hold of Daikin technical service with no luck. Frank’s got a call into TMI and see if they can look at the system remotely. Gave Frank, my cell phone he will call me and let me know if there’s a status on the conversation with TMI for now. I’m gonna close his ticket I did go through all five units all have power to them, and there were no alarm codes.
11/14/24 - Completed a full heating maintenance on six RTU’s. The filters were changed, heat exchangers were checked, and proper operation was tested. Overall, all the units were in good condition, they were all running well, and there were no issues found at this time.
Furnace is not operating because there was never a drain line attached to drain the furnace condensate. Acidic waste water was sitting in the furnace and is leaking out of the collector box in the rear of the secondary heat exchanger, indicating the water tight seal has failed. Furnace is not graded properly, causing condensate to pool in the evaporator drain pan. What appears to be biological growth has already formed in the drain pan. Indoor fan assembly is starting to get dirty.
Arrived for furnace maintenance on air handler. Temp split is good. Heat strips are good. Coil is clean. All electrical components are running properly. Blower wheel is dirty and needs to be cleaned. System is running upon departure. Thanks for choosing LBA.
Tank less water heater flushed
9/4/24 - Completed a light maintenance on all equipment. All filters were changed and washed and operation was tested. Overall, all equipment was in good condition, it was all running well, and there were no issues found at this time.
