Gary is very good at explaining what he did.
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Would like to know what was done and if they are coming back
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I still need information on the best practice of logging into Verasys system.
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Great service! Rigo Medina walked me through the maintenance steps and explained what was being checked and why. He listened to my questions and answered them in a professional manner. Love the fact that, before the appointment, an e-mail with a picture and a short biography of the service technician is being sent out.
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I'm a very particular person when it comes to doing things right...these guys nail it every time.
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Estimate for 85 gal 500,000 btu water boiler. Combustion air in room will need to be figured by an independent engineer to make sure all appliances are burning correctly.
Arrived to customers home October 22. Customers main concern being leaking angle stop for hot side supply to kitchen faucet. Customer chose Band-Aid level repair. Replaced CPVC angle stop with new compression angle stop quarter turn valve. Cut CPVC in basement below kitchen and stubbed up with copper using shark bite fitting to transition. Customer used $50 discount coupon Found online for repair today. Informed customer service to give customer a call to schedule furnace tuneup in roughly an hour as she was on the phone with another company. Thank you for choosing LBA have a wonderful day.
Checked in with Frank on site for the scope of work requested. Checked the Daikin EMS panel for alarms. Found no current alarms with all six Rtus on the sysytem operating normal at the setpoints and no alarms in the history. Customer advised there is a interminttent alarm of a communication error that has to be reset manually. Advised the customer that a communication error is generally caused by a loose connection in the daisy chain connections. Customer agreed to monitor the EMS for alarms and will take pictures of the alarm log if the alarm returns.
Replace Transformer on RTU 3 Trane: 192311067D. Found transformer buzzing and burnt. Unit unable to start. Turned unit off at disconnect. Replacement is need for P/N TRR00826 460-24 volt transformer.
Corner post replacement for NE and NW Carrier RTU. SN: 2808G31308, 2808631303. Install P-trap on NE carrier RTU.
I am waiting on the manufacturer to find hail guards. I will not be able to quotes these systems until then.
Fallow up We came out to straighten up some confusion on equipment as far as paperwork and equipment labels go. We have a list provided by fastenal that has all the equipment and the label assigned to the equipment. Everything has been straightened out, we will be using their labeling system moving forward.
Customer complaint of a possible gas smell, up my arrival I found gas valve is turn off , I turn gas back on and began to leak check with soap bubbles around the gas valve , and the gas line didn’t see any sign of a gas leak, went ahead and fire up the unit for about five minutes than checked again for a gas smells and leak , i can’t find anything at this time, I explain everything to the customer on my finding, he said ok ,if the smell return he said will call us
Performed full heating PM. Changed filters, checked temperature splits and mechanical and electrical components.
Assisted with full heating maintenance
Day 2 full heating PM. Will return to finish
Assisted with heating preventative maintenance
Performed planed maintenance as contract states. We need to come back tomorrow to finish the unit heaters.
Assisted with preventative maintenance