Technician showed up an hour and 15 min late, shrugged shoulders saying he had a long drive across town. Said it would take him an hour for the check-up on the AC, but he'd try to hurry. He was done in less than 15 minutes so I question how thorough he was. Did not review any of his findings. Did not ask if I had any questions, but asked if I wanted to renew my yearly check-up ... and I said definitely not. Also, was not contacted about my yearly AC check-up until August ... at the tail end of the summer. If I had problems with my AC, they should have been doing check-ups early in the season. In the past, the technicians have been wonderful, but this guy was awful.
Overall Experience
Quality
Price
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It's very nice to have someone sit down and explain things to me, he didn't rush and I felt like he cared about the service he was providing, he's great
Overall Experience
Quality
Price
Convenience
Water heater for laundry and kitchen not working , bypassed vent hood by using bypass switch , heater fired up and continues to heat , Customer doesn’t need to replace hood unless they want to for the thermal efficiency of the heater.
Preventive maintenance cooling system tune up on a Lennox HS29 air conditioner.
AIR CONDITIONING tune up on Lennox equipment
Reconfiguring undersink tubular, drains back to plumbing code standard.
Furnace and water heater were flooded and not working. There are several code violations that prevent us from completing repairs until violations are corrected. A design specialist will return to discuss replacement options.
Performed a furnace tune up on a Lennox system and replaced a gas valve under warranty.
Full a/c tune up. Added 1lb R-22 refrigerant in Pleasant Valley MO 64068.
