Cleared our clog quickly and provided and provided great insight on improvements we were hoping to make.
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Austin Jones is a fantastic person. He's friendly, honest. Straight forward, clean and a perfectionist. You can tell he takes pride in his work! He solved my plumbing issue quickly and made suggestions to help avoid these issues in the future. I do wish your prices were more affordable. 250 to unclog a toilet is way too much $$. I would love to keep using you all, but I am on a limited budget. Love your workers and your services.
Overall Experience
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Price
Convenience
Overall Experience
Quality
Price
Convenience
Kent was very knowledgeable and resolved my concern very quickly. He replaced the parts and provided a solution.
Overall Experience
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Convenience
08/31/2022 company arrived at customers house for a toilet that is clogged, company determined the clog to be in the toilet itself and not the sewer main. Company wrote an estimate for using a toilet auger to unclog the toilet and the customer accepted, company ran the auger through the toilet and hit a soft clog then it released and drained. The toilet is now flushing as normal. Thank you for choosing LBA have a great day.
08/31/2022 company arrived at customers house for a toilet that is clogged, company determined the clog to be in the toilet itself and not the sewer main. Company wrote an estimate for using a toilet auger to unclog the toilet and the customer accepted, company ran the auger through the toilet and hit a soft clog then it released and drained. The toilet is now flushing as normal. Thank you for choosing LBA have a great day.
08/31/2022 company arrived at customers house for a toilet that is clogged, company determined the clog to be in the toilet itself and not the sewer main. Company wrote an estimate for using a toilet auger to unclog the toilet and the customer accepted, company ran the auger through the toilet and hit a soft clog then it released and drained. The toilet is now flushing as normal. Thank you for choosing LBA have a great day.
08/31/2022 company arrived at customers house for a toilet that is clogged, company determined the clog to be in the toilet itself and not the sewer main. Company wrote an estimate for using a toilet auger to unclog the toilet and the customer accepted, company ran the auger through the toilet and hit a soft clog then it released and drained. The toilet is now flushing as normal. Thank you for choosing LBA have a great day.
Customer has 1.5” kitchen drain with washing machine draining into kitchen line stack just above cast iron cleanout in concrete. Modern washer is discharging to fast for undersized drain to keep up with water flow. Customer has been having water back up out of standpipe about once per year. Customer contacted husband over phone and decided they will have one of his hotel contractors clear sewer drain for $125. Emailed long term solution investment amount to email on file.
Customer has 1.5” kitchen drain with washing machine draining into kitchen line stack just above cast iron cleanout in concrete. Modern washer is discharging to fast for undersized drain to keep up with water flow. Customer has been having water back up out of standpipe about once per year. Customer contacted husband over phone and decided they will have one of his hotel contractors clear sewer drain for $125. Emailed long term solution investment amount to email on file.
Customer has 1.5” kitchen drain with washing machine draining into kitchen line stack just above cast iron cleanout in concrete. Modern washer is discharging to fast for undersized drain to keep up with water flow. Customer has been having water back up out of standpipe about once per year. Customer contacted husband over phone and decided they will have one of his hotel contractors clear sewer drain for $125. Emailed long term solution investment amount to email on file.
Customer has 1.5” kitchen drain with washing machine draining into kitchen line stack just above cast iron cleanout in concrete. Modern washer is discharging to fast for undersized drain to keep up with water flow. Customer has been having water back up out of standpipe about once per year. Customer contacted husband over phone and decided they will have one of his hotel contractors clear sewer drain for $125. Emailed long term solution investment amount to email on file.
Today I completed your annual air conditioning maintenance. I tested your indoor unit. Checked temperature split, made sure drain line was flowing properly, replaced air filter. Tested all outdoor unit operation, checked capacitor tested refrigerant, checked contactor and cleaned outdoor coil. Found that voltage enhancement system was testing weak and gave customer estimates. Customer requested I replace it. After repairs Everything was operating as it should at this time. Thanks for having me out today, Eli
Upon arrival I performed a sewer camera inspection. Around the sewer camera through an existing toilet flange in the basement I ran approximately 15 feet and hit tree roots from 15 feet to 30 feet. Half of the affected area is under concrete slab approximately 2 feet deep and the other affected area is just outside of the home and the locator telling me it’s 4 to 5 feet.I ran the sewer camera all the way To the city Main The city main appears to be 18 to 19 feet deep. The last 15 feet before the city Maine is SDR and then clay tile all the way to the house and under slab it does not have cast-iron under slab. I recommend a high-pressure Jetter and then re-camera the affected areas . After Cameron if the papers to degraded a replacement would be necessary. I am create an estimate for the high-pressure Jetter.
Customer had company come out to inspect main line backing up into basement. Company found line clogged on arrival pulled cap on preexisting stool flange that had been capped off. Ran 100ft of cable down line through this access. Hit clogging at 55-75ft out heavy in roots. Pulled back cable with wipes and roots on line suggesting to have line hydro jetted.
Company came out for complementary clearing of clogged fixture(bathroom toilet). Company has explained to customer fixture is the problem causing clogs and company can no longer warranty The flow of the toilet even though the toilet is open and flowing at this time company recommend replacement of toilet as soon as possible.
Company arrived on November 26, 2021 for 73 special. Customer had clogged kitchen and laundry line. Company ran cable through secondary stack located in basement. Company was able to clear obstruction. Company had customer fill water and drain it, and also fill kitchen sink and drain it and everything is draining properly at this time. Thank you for choosing LBA and have a wonderful day.
Customers daughter clogged Only toilet for household. Company conducted closet auger on toilet itself and was able to open up toilet and toilet is flushing and testing properly at this time but company is not going to warranty fixture clog and company recommends replacing toilet based off at age of toilet. Company sending estimate for toilet replacement with stop. Thank you for choosing lba and have a wonderful day.
Upon arrival found thermostat failing and would eventually fully fail customer chose to replace thermostat with a standard thermostat today. Checked all operations of new thermostat and it turned on the furnace and air conditioner properly. Customer just finished repaving the driveway so they decided to not go with the previous quoted repairs of cleaning the blower wheel and having better filtration.