Came out for a no cool upon arrival and inspection notice of the outside units red and white wires on the red wire itself. It was cut off so it wasn’t getting the proper voltage or signal for the unit to kick on word all that back up good unit came radon tester pressures seen that it was lol refrigerant charge the back up to what it was supposed to be at unit is up and running perfectly fine. I tested static on the unit just to see where we were at static was high we did notify the customer that we would like to have a field supervisor out. He did mention to us that today wouldn’t work and he’s like for us to give his son a call