Nick was out for the first AC tuneup since having the new unit installed last year. They did find a mouse nest in the outdoor unit and Nick was kind enough to show me the picture and I even went out to take a peek. I’ve had to have a nest removed from my previous unit before so I wasn’t entirely surprised. I just appreciate that the technicians share their findings with me while here. Gives a sense of trustworthiness. I’m on their membership plan and didn’t need to pay anything this time which is nice so it felt worth it to have prepaid for the membership.